I am a former resident of Auden Apartments and officially vacated my unit in May 2025. According to…read morethe lease agreement, my security deposit was to be refunded promptly after I moved out and completed the move-out inspection. However, as of today--February 22, 2026--I have still not received my deposit. I have followed up with the relevant parties on multiple occasions and previously stated that if the refund was not received by February 20, 2026, I would have no choice but to pursue legal action to protect my rights. Recently, Auden provided email documentation indicating that a check had been issued. Although I have not yet received the actual payment, I have decided--based on this evidence--to temporarily hold off on initiating legal proceedings. That said, I hereby formally declare: if I do not receive the full deposit refund by early March 2026, I will immediately commence legal action, including but not limited to filing a claim in small claims court, and I reserve the right to seek all remedies available for breach of contract. I urge Auden to promptly investigate this matter and ensure the refund is successfully delivered to avoid further escalation. -- A former tenant who expects good faith and contractual compliance February 22, 2026

Auden Ithaca owes my business $8,000. I performed an emergent service for them so they wouldn't…read morelose their business insurance. This was in August of 2024. It's now the last day of January and they still neglect to pay me. You owe integrity seamless gutters $8,000. I won't go away. I won't be quiet about this.

I would do absolutely anything you can to try to avoid living at this apartment complex. I had a…read morerange of issues from giant flies to unshoveled sidewalks to the management being overall unhelpful and really condescending over email. I love Ithaca, I love South Hill-- I cannot recommend this place to anyone. While through my efforts I made it a home (cleaning, intense cleaning, buying an air purifier) the place is a difficult one to love, especially with maintenance being the way they are. Look elsewhere for housing!

I had a great experience with Lakeside Vista! It was one of the few affordable pet friendly…read moreapartments that I could find in the Ithaca area. Management and maintenance were very timely, friendly and efficient. Parking can sometimes become crowded but in my time there I never was unable to find a spot.

There have been a lot of changes in the last year. The management are super friendly, helpful and…read morerespond right away. The maintenance person is now friendly and fixes things as soon as he can (within a couple of days). Our unit was repainted and some of our original concerns were alleviated. We still smell weird things through the vents sometimes but that's just because the individual unit vents are all connected. Since you're on the commons, you're bound to get screamers here and there after hours but opening windows on the other side of the house or earplugs can solve that. In a college town, it's hard to find a completely quiet place to live anyway. Bravo for the positive changes! :) P.S. Facilities staff are still super nice

Reading through the contract makes me skeptical of the ability and propensity for the management…read morecompany to address rentor issues(clogged drains, dangerous conditions, broken items). They basically have the option to not have to fix anything and you can't hold it against them! What on earth are they being paid for? Seriously, these places really take advantage of students. SHAME on you!!!

I decided to write this post mostly because I am not huge fan of the review written prior to mine…read more I am a current resident of 312, and first things first, the building itself has no issues. It is well built and kept clean. Living spaces are large for similarly priced places in Collegetown. While the appliances are not brand-new or state-of-the-art, they are all functional. In addition, 312 has a great maintenance team that fixes problems quickly (They work Mon-Fri though). 312 also has several amenities such as study rooms, a modest gym, a media room, and laundry (no, it's not free sadly). In terms of utilities, everything but electricity is included. People's major concerns with 312 lie with the office staff. I would first like to point out that 312 is a HIGHLY desired location and in order to make sure that you secure an apartment, it is best to reach out to reach to them at the beginning of the academic year prior to the one in which you want the lease. I placed my deposit for the 2015-2016 school year on the first day of the 2014-2015 school year. That said, Celeste never told me that the deposit guaranteed that I would get the apartment I wanted, only that I would be among the first notified when they received their lease renewal agreements. Like any other apartment complex, they give priority to residents who want to switch apartments prior to letting the general population choose the ones that they want. That is not an unusual process. Celeste is businesslike and professional and does her job efficiently. She is not rude and does not lie or mislead anyone so I'm not sure what kind of experience the previous reviewer had. Doug is another great resource and always has a smile and is willing to lend an ear.

312 has great facilities, and I was especially impressed by how well maintained their gym is. They…read morehave the one of the best sets of equipment across all the apartments in college town (e.g. multiple treadmills, ellipticals, rowing machine, free weights up to 50lbs, and more), not to mention a water dispenser that is always refilled. Maintenance requests are handled within 1-2 days, and the office staff is really friendly!

I moved in last weekend but things have been good so far. The property is well kept and remains…read morepretty quiet throughout. My neighbors are friendly and we're very welcoming. The property manager is nice and wants to ensure every resident feels welcome and comfortable!

Moved in two weeks ago and everything was perfect. Some small issues were fixed instantly. The…read morestaff team at Warrenwood Apartments makes you feel welcome and really cares.

This is my second year in an Ithaca Renting owned complex. There have been multiple fires in the…read morecomplex (yes, rooms actually caught fire). One of which displaced half of all tenants in the building, and they only got partial rent refunds for that period of displacement the next semester. The elevator in my complex is down multiple times a month, sometimes multiple times a week. After my first year, they raised rent at least a few hundred dollars, for the same room I'm currently in. They ask you to confirm whether you will renew your lease within a month of moving in. If you don't, they'll start doing tours any point after. You have to wait days to get your packages if the concierge is not here or the front desk is closed some days (which happens often), and no one else can retrieve it for you. You pay three months rent in advance, in quarterly installments. Parking spaces cost up to $3k for the year. If you lose your key over the weekend and are locked out without a residence, they don't consider it an emergency. They will charge up to nearly $200 in fees to replace it and let you back in over the weekend. The fitness center can barely fit two to three people. Most of the stovetop burners don't work, and I've met many people in this complex with the same issue. One time the electricity in the entire complex went out for the day/overnight, this included heating and hot water, and all my groceries were ruined. Raise any of these concerns with them and they will be sassy!

The apartments are OK, but on the expensive side. My review is based solely on the company and…read moretheir customer service. They will screw you over six ways to Sunday on made-up fees and become hostile when they don't need your money. Kiss your deposit goodbye - they will conveniently forget the move-in inspection you submit, and invite you to go to small claims court to get it back. Ithaca small claims court is backlogged for months, filing is pretty expensive, and IRC has good relations with them. Small-town regulatory capture at its finest.

I lived at Cayuga Place throughout the pandemic in 2020 and was very happy with my decision to move…read morethere. Things that I loved about my 1 bedroom apartment included the very large windows, bathroom and kitchen and its proximity to The Commons. The property manager and leasing consultant, Kelsey and Carolyn, went out of their way to make me feel welcome and answered any questions I had very promptly. I'd still be there if I hadn't moved in with my boyfriend and highly recommend the building to anyone looking in the area.

Lived here for a year and a half while doing a Master's at Cornell. Amazing location right in…read moreDowntown next to the Commons by all the restaurants and shops (which is only a two-block stretch!)! There's a nice little park and a creek right behind the building so you still get to enjoy some nature even though you're in Downtown. The buses to campus/the airport and some of the charter buses (to and from NYC, Philly, etc.) all stop right in front of the building, which is amazing all year-round, but especially during the crazy cold winters of Ithaca. The building itself is really nice and well-maintained, spacious apartments with floor-to-ceiling windows, washer/dryers in every unit I believe, Central AC, and the walls are not too bad in terms of noise from neighbors. They're converting the out-of-business pharmacy on the first floor into a lounge and gym for the building this spring -- bummed I won't get to enjoy it as I'm leaving Ithaca in December! The management company itself has also been super helpful and responsive whenever I need something. They even have an online platform for maintenance/repair issues that the staff attends to pretty swiftly. If only they had buildings/companies like this in the city...

Concur with Zemon Z. I had a horrible experience there with a 3 month lease and my security deposit…read morehasn't been returned as promised and it's been over 9 weeks since I left. The first manager I dealt with was actually rather civil and cheerful, but after that, it was all downhill. In truth, the place harbors and employs lots of obviously poor character individuals, to put it mildly. I finally had to deal with the Regional Manager, who was (I'm not making this up) was clearly directing his lawncare staff to harass me, it was insane, they ARE insane. I get that many people are likely in any reality criminally insane, but that doesn't justify lying to me about returning my security deposit and John F. Kennedy, who I've learned is no longer with Salomon Brothers, and was the Director of Operations regarding returning my Security Deposit in Full. I swept out my apartment and left it immaculate. So, one of my reviews on another website I posted, I can't remember which, had a reply from Salomon Organization, the real estate firm that owns the 6 Ithaca apt complexes in Ithaca, Gaslight Village being one of them. They asked me to contact them, I did so 2 days ago via the email they left for me to speak to me about my concerns and Security Deposit. That was last Saturday, today is Monday at 1:39 PM, and I've not heard anything back. I can't find which website that review was on, but I trusted them to get back to me.

Do not rent here! The rental office is just basically garbage and not responsive at all. I called…read morethem since the first day I moved in about the unbelievable AC vibration downstairs. Basically there's an AC in the laundry room downstairs and it starts up 6-7 AM in the morning and is extremely loud. Unless you like having your REM sleep interrupted everyday. I suggest you stay away. It took them over 2 months to finally tell me they can't fix it, and they refuse to do anything about it. If I knew the AC can't be fixed, I would look for a different place immediately. Next, whenever I call the manager and leave a voice message or leave a message to the staff there, she never calls back. I have to keep calling in until she eventually gets on the phone and answers it herself. Hard to reach and impossible to talk to. I left at least 10 repair requests. 1 our of the 10 requests are completed. The others I had to fix the stuff myself, or just try to mitigate. The only cabinet door that they fixed took them a month to send someone over. What a joke. The most important thing is the utilities. The tenants in the apartment use utilities like nobody's business. If you use minimal utilities, then you will be forced to pay for other prople's wasteful behaviors. I have to spend 3 times as much utilities as I had when I was renting in CA. Stay away from this place as far as possible. It's terrible.