I used a Groupon for a facial here. I was deeply disappointed. She was already 10 mins late for my…read moreappointment. There was no warm welcome, introduction, or even sharing of her name (Kay or Kyonda the business owner according to yelp). She immediately instructed me to put on a hair turban and lie down without any explanation. When I asked about the treatment steps and products, she said she doesn't talk during facials and would give an overview afterward. I specifically inquired about extractions and dermaplaning timing--she provided neither. The service felt amateurish and inadequate: minimal effort beyond basic cotton-pad cleansing, no real massage or care, only one warm cloth at the very end, followed by being left alone on the table for a long time. Having had many facials, this was by far the most disappointing and unprofessional. Save your money--skip the Groupon here. Proper customer service, communication, passion, and trust-building are essential for a great experience, and none were present. I expected more from a business and surprised that the low quality service I received was from the business owner.

This was my first facial experience, not just here at Sweet Almond, but ever & it was phenomenal…read more As a guy it can be intimidating coming in for skincare treatment be it pride or the stigma connected, but I didn't feel out of place for one second & this experience opened my eyes to how bad I've been at skin care. Kyonda was super warm, helpful & her technique & knowledge was absolutely on point. I'll definitely be back & I suggest you coming to check out this awesome establishment as well. Make the time, it's worth it.

All I gotta say is this girl May is TOO LEGIT TO QUIT.. I've…read morebeen coming to Andy May now since July 2025 and getting my lash fills 2-3 Weeks out depending what I have going on.. I swear even after 3+ weeks traveling abroad my lashes still looked great. They didn't look sketchy and patchy like other places I been when they start falling out. Not to mention she is so sweet and real. I just appreciate her so much and her quality services she provides.

Where do I begin... I am so happy that I found Andy May. She is amazing. I've never had lashes that…read morehad such great retention before. I go to her once a month for a lash fill as opposed to 2 weeks. And even after 4 weeks still had amazing looking lashes. She is super cool also too so the time flies by when she is doing my lashes. She did a really great job figuring out what style to do with my lashes. Price wise very competitive and well worth the investment. Scheduling is super easy. She is very responsive. She even checks in with me to make sure my lashes are doing okay. Absolutely nothing but great things to say about Andy May. Great vibe ! I will attach images to the post to add more detail.

V is professional and sweet and very talented. She not only a lash technician- she is an artist!…read moreBed was comfy, music was a vibe. The retention on my lashes lasted 3 weeks (with proper care, washing, avoiding oils, etc) and probably more if I wanted to keep them going on longer but I prefer to do refresh lash sets every 3 weeks. I got the wet lash look with doll eye style. They look beautiful and are lightly dramatic and lightly fluffy! Highly recommend booking with her! Remember to bring cash!

The best in the Bay! Luxe suite, you feel a good vibe as…read moresoon as you step in. V always makes sure you're comfortable and let me tell you! As far as services, she offers a variety. My lashes always come out fire, no complaints.

I've been here three times in total - after today, I'll never go back…read more My first two visits were pleasant. I had my eyebrows threaded by a woman who listened to what I wanted and provided the service I asked for. Today, I did not receive that service. I asked for a clean up only. My eyebrows are now much thinner than they were when I came in AND they are an entirely different shape. I cried when I got home.

Tucked away in El Cerrito Plaza, I wouldn't have found this place without yelp. It's inside of a…read morelarger place, Sola Studio I think, so enter and then turn left and it's the first shop on the right. This place is right along my commute home and was empty when I arrived around 4pm. The woman who did my brows was super detailed, took her time; and my brows came out very clean! Only $10 for brows, which is a great deal. Def will come back!

I had an incredible experience with Sushma at Elegance Brow! She does my lashes to…read moreperfection--full, natural, and exactly how I want them every time. My eyebrows have never looked better--shaped beautifully and so clean. On top of all that, her pricing is fantastic. If you're looking for someone who nails it every time, I highly recommend her!

Update: went in to do a lash lift. Had to get it redone because it looked very unnatural. It was…read morebent at a severe angle straight upwards. When i got it redone the next day. The lady was brushing my lid so much with the lash brush that it scraped my eyelid. It burned when we were redoing the lash lift. And this is 3 days after that redo. She told me she did a Keratin treatment instead of a lash lift. It did look better in the end but this scab is now here. I also want to mention that when she used the bathroom, she did not wash her hands that long. Normally i don't notice these things, but it was just like she turn the water on, wet her hands then turned it off. That is probably not a good sign to let someone keep touching my eyes... but I was already upset.

Loved their service! Owner is very nice and attentive. They are all very nice and make sure you…read moreleave happy with your results. The vibe feels nice because everyone is so welcoming, an aesthetically pleasing feeling when being there!

Came back for a gel removal and regular lacquer manicure. The tech has amazing nails which she does…read moreherself, so I know I was in good hands. She did a great job, very thorough and precise. The staff followed up about my pedicure experience last time, which I really appreciated. This shop clearly wants to build a loyal and happy client base. Glad I gave them a second try-- will return for sure!

A wonderful amazing 1st time experience doing classic mini eyelash extension with Eriko. She is…read moretruly lovely, friendly & sociable; her skills are professional, efficient & gentle. I had a great time chatting with her which makes the time passes by quickly. I appreciate the fact that because she is good at what she does, she gets the service done in a timely manner effectively. Her studio is cozy, cute, clean & nice too with easy street parking. I would highly recommend her! I definitely look forward to my next visit and am glad I found her, and can begin a consistent relationship with her taking care of my lashes moving forward.

Eriko is a master artist. I have been going to her for a decade. I fully recommend her.read more

I'm obsessed with the ombré brows I got done by Renaye at Moi Lash Spa! I have naturally light…read morecolored eyebrows with some minor patchiness. I have been using makeup for years to fill them in. I've always been nervous about permanent makeup, but then I met someone who also had her brows done by Renaye and they were so perfectly natural, I felt ready. I am SO glad I did it. My makeup routine is taking less time, my no makeup look is more finished and fresh, and I feel like I found a trustworthy esthetician that I would gladly see again for any service they offer. Spending time at the spa is so relaxing and feels like hanging out with old friends at the same time, Renaye is passionate and knowledgeable and her skill and personality will immediately put you at ease. Thanks, Moi Lash Spa!

I got my mom's eyebrows done here. I wanted to support a black business and I had also gotten my…read moreeye brows done at Moi and they turned out okay, not great, okay. Unfortunately, the owner is super unprofessional and does shady business. My mom left the first visit with half an eyebrow and an ugly weird shaped eyebrow. We were concerned but my mom said that the owner, Renaye, said she would fix it and finish her eyebrows when she comes back for the touchup. We went back for the next appointment about 2 months later and of course it took like 4 hours to complete and she was working on multiple clients while my senior mother waited. When she was done she took $70 dollars from my senior mom and then sent her outside to get me to pay the rest of the bill. I was confused because I thought that the service was complementary considering she didn't do a good job the first time but she said it's $75. I wanted to just understand how her business works and she explained that she gave my mom invisible strokes that we couldn't see. I'm like okay. Then she got an attitude just because I was asking questions to understand and took back the card reader and changed the price to $100. I was confused because she just said it was $75 but apparently if you ask her questions about her service she adds charges to the bill. When I got to the car I was like she made me pay $100. My mon was like no she didn't and that's when I learned my mom had already given her $70 in cash. Renaye is a thief! Taking money from seniors and then over charging me. I called her on my way home to give her the opportunity to do the right thing and she did not answer my calls. I will be finding a new place for my mom and I moving forward and I suggest you do the same. Support black businesses but not if they are going to be ghetto, unprofessional and steal from their customers. She literally doesn't finish the eyebrows the first time so you have to go back in two months and pay her more money to fix it. She is a horrible person and a fraud that can't do eyebrows.