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    Geothermal Works - Geothermal installation

    Geothermal Works

    (10 reviews)

    We recently finished our geothermal project and I wanted to share this review…read more We began talking with Rob a few months ago and since the beginning, he showed us how attentive and detail oriented he can be. We live in a Tudor house but already had central air so the conversion to geothermal was not too complicated, except for one addition that we were building. Rob explained all the options and we ended up going with a full geothermal conversion, including the new addition. All along the process, Rob proved to be extremely knowledgeable and he even gave us some advice outside of the geothermal project, like the interest of spray foaming the attic. At the end of the day, we are extremely happy with our geothermal installation and with the relationship that Rob was able to build with us. He secured the ConEd incentives for us, which added tremendous value to the ROI of the project. On top of that, we are no longer paying gas for heating and our AC is pretty cheap now! Bottom line, Rob was flexible, available, friendly and very knowledgeable. We 100% recommend Geothermal Works.

    Incredible work and great experience: Rob came to look at the house, first thing he told me is that…read moreI needed insulation more than geothermal (needless to say that he was right)! He is extremely knowledgeable and mentored me through the entire process (insulation, geothermal installation, ductwork, permits, applying for all the rebates, etc.). In the end, about 70% of the cost was covered by tax incentives and ConEd! Have been using the system for 3 month now including the super cold days and it has never needed the gas backup, keeping me warm and very comfortable. My gas usage is down more than 85% compared to last January and electric has only about doubled. So I am already saving energy & cost in the winter, not to speak of the benefits the system will have over my old AC in the summer.

    Arctic Mechanical Heating & Cooling

    Arctic Mechanical Heating & Cooling

    (42 reviews)

    Fraudulent billing…read more Watch out for these fraudsters. I had Arctic over to look at a heating issue. Their tech was in my house for no more than 20 minutes. I received a bill for 1.5 hours. When I called them, their rude representative claimed their GPS said he was at my house for one hour and 27 minutes. Then she hung up on me. I then check my Ring doorbell camera and got the video evidence. I wrote the company and then got a call from a "manager" who claimed their rep didn't argue with me and they were fixing it. Watch out for these crooks. If they're willing to scam me on my first small bill, imagine what they'd do to you if you did a big project with them. CROOKS. Update: Subsequent to the original post, Jeffrey F from Arctic Mechanical wrote a reply to my post, inaccurately characterizing the events, but more importantly, listing my name and home address in his reply. This attempt to intimidate and chill my right to post about their business practices was appropriately taken down by Yelp. But this is further evidence of Arctic Mechanical's business practices and aggressive and shady front office.

    .As a member for many years, I found recent service unacceptable and overpriced. For the second…read moreyear, I lost A/C during dangerous heat AFTER Artic Mechanical service adding refrigerant. This year I lost A/C after paying Arctic Mechanical to inspect and replenish proper refrigerant levels. Two weeks after Arctic Mechanical service, I lost A/C during dangerous heat. Failing to detect leakage BEFORE adding refrigerant is the service problem. Arctic solution is to now install a new A/C, after spending over $3,000 dollars on Arctic Mechanical service. In past, Artic quoted me a heat/hot water unit, and after accepting the quote installed a different brand. No explanation for this bait - and- switch maneuver. No longer quality service, little value, but unreliable response to emergency. Buyer beware.

    DC Air HVACR - DC Air HVACR work Van

    DC Air HVACR

    (14 reviews)

    Co-op City

    I paid $582 for this service: $200 in cash and $382 through Zelle…read more Unfortunately, the technician spent more time complaining than actually doing the job. He first spent about 30 minutes checking the unit, then gave me the price and left to buy the part. After that, he spent another 2.5 hours fixing his car before coming back. When he returned, he spent less than 30 minutes repairing the unit and then rushed to leave because he had another job. While he was here, he complained that the attic was too hot and even asked for help fixing his car. The AC worked right after he repaired it, but it stopped working again within 30 minutes. Since he had already left, I contacted him and asked him to come back to fix it again. He came back the next day but did not really do anything. He said the unit was making sound and running. He didn't even go up to the attic to double check again. so he claimed the outside unit needed to be cleaned. He then quoted me $400 per unit, for a total of $1,200 to clean three units, which I believe was extremely overpriced. I told him to clean only one unit first so we could see if the AC would work, but he refused and left immediately. On the same day, I had to call another company to schedule service. I paid another $200 for the repair, plus $290 to clean the outside unit, and the AC has worked without any issues since then. The other specialist told me that DC Air had installed the replacement part in the wrong area, which caused the unit to stop working again. I found this company on Yelp and saw that it had a Yelp Guarantee, but after this experience, I no longer trust these so-called reviews and guarantees. It is better to find someone through friends or people who have actually hired and recommended them before.

    My central ac was not working, during a heatwave. DC Air HVACR, got back to me right away and was…read moreable to fix the problem. They were fairly priced and great to work with. I will definitely use them in the future. Great company can't say enough good things about them.

    Genovate Hvac - hvac - Updated October 2026

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