Very good place, constantly being maintained so it's always clean. Very kind workers!read more

Cleanest laundry mat! You know you will not come home with "friends" the saying is you get what you…read morepay for! Thank you for keeping it clean!

This is the best dry cleaner in town. Their seamstress is very gifted and always does a fabulous…read morejob. I've brought everything in from a simple hem to allowing a size 10 business suit to fit a size 4 body. She's always pleasant, fast, reasonably priced and does simply beautiful work. I cannot recommend highly enough. I wouldn't go anywhere else.

I've been using this business for nearly 20 years. They are amazing, fast, friendly, reasonably…read morepriced, and on time, every time. If every business were run like Sycamore Cleaners, the world would be a better place!

Absolutely horrible.. I took my winter coat to get dry cleaned, I spent a lot of money on it and…read morefigured I'd have a professional clean it since it had faux fur around the hood. When I picked it up he didn't say a word about ruining the fur. I normally trust workers and don't check their work, but this once my gut was telling me to check. I opened the bag in the car and saw that he in fact ruined my jacket. I brought it in and asked him what had happened? He said he would fix it, to just give him a few weeks. I gave him the benefit of the doubt and gave him over a month... when I went to pick up my coat he said it wasn't ready and that he had already removed the fur around the hood so to give him a few more weeks. So I did... another month or so has passed. Now we're going on 3 months, I come in to pick up my coat. The owner tells me again that it's not ready and to come back AFTER summer. At the point I'm pretty upset, I asked to see the coat. He told me that the fur was removed and it was in the back, i told him I didn't care I wanted to see that he was in fact working on it at least. Finally he showed me the coat and the fur was not removed, so that was a LIE. My fiancé was with me at the time and told him we just wanted our money back, coat back, and that we also wanted him to reimburse us for the coat (I literally just bought this coat for the winter season). He offered a $90 credit to the facility, which to me was a slap in the face. My coat was a $600 coat... luckily I snagged it on a good sale yet still paid a good amount for it. We showed him the receipt and just asked for a reimbursement of what I paid for the coat and again reimbursement for the services. He started yelling and moving closer to my fiancé as though he wanted to hit him. I was ready to call the police, which seemed to have made him even more upset. He finally agreed to give us the reimbursement but wanted to keep our ruined coat. I felt very uncomfortable with him keeping it because I didn't want him to "fix" it and try to sell it, I feel more comfortable donating it and knowing someone can potentially benefit from this warm coat. We told him we weren't leaving with out the coat, so he threw it at us and pretty much shoved us out of the facility. This was the absolute worst experience ever. If I could leave 0 stars I would. I hope nobody else has to go through what I did. I've attached before and after pictures. Would not recommend this place to anyone.

So I was living in an apartment that didn't have a washer/dryer and I've used JetXpress Laundry for…read moreall my laundry needs. When I was traveling around the U.S. (and then some) for security conferences and security site reviews, I would drop off 20-30+ lbs of laundry, sometimes really sweaty workout t-shirts, clothes that could almost walk by itself and more than occasions, a few pairs of 5.11 pants that were so caked in mud that I thought they were completely trashed, but fear not... These instances were no challenge for the staff at JetXpress Laundry. Just like the sign says at the door, two minutes to drop off laundry and two minutes to pick it up again. The turnarounds were never an issue, and sometimes when I knew I might have to jet out someplace, and didn't take care of my laundry, they were able to wash and fold it often within the same day. The staff is always friendly and would challenge my Rosetta Stone Spanish skills while I was dropping off laundry and picking it up again. An added plus is that they accept credit and debit cards unlike some of the other drop-off laundry locations around Elgin and Dundee. You wouldn't go wrong bringing your laundry to JetXpress, just look at all the other five-star reviews and see why!

Good afternoon, I want to report this girl, I think her name is Olivia, she spends her time on her…read morecell phone, she doesn't pay attention to the customers, I went to wash clothes today Sunday and there were a lot of people, I left my clothes washing and she came back to dry them and I left and she continued folding those clothes and she was on her cell phone, on the other hand the other girl is an excellent girl, very attentive to the customers and she is doing her job alone, while the other one is on her cell phone, please people like that do not hire her because she has no interest in her job.

The laundromat is a clean and friendly place to go when you need your clothes really cleaned…read more Although I have had wonderful experiences with all staff this far, Marta and Fabiola have been fantastic and their passion, dedication, and pride shows in their work. The establishment is always clean, and all staff works hard to make it somewhere you not only appreciate going to, but will make your preferred.

Absolutely spick an span. My debit card was AVS fail and Tiffany explained the new security…read moreupgrades. Deleting the card and re-entering solved the problem. Kudos to Tiffany You have wonderful employees assisting Seniors.

They aren't open anymore that I can tell. Their phone doesn't ring just immediately gives the beeps…read morelike it's disconnected. Showed up a half hour after they're supposed to be open and all lights were out/nobody was there.

This has been the perfect dry cleaners. Most importantly the quality of the dry cleaning is always…read morenumber one. The owners are always very helpful and winning to go above and beyond normal service.

Super clean, great, friendly employees, easy to navigate and a cup of coffee to boot!read more

Friendly service! Clean and good machines. This laundromat takes cash and card for payment. They…read morehave self service machines and drop off service.

Had a bad experience tonight for the first time. The hours on the door say the last wash is at 9pm…read morebut there was this young girl that told me that the door signage wasn't right and to ignore it, and when I asked her what time do they take the last wash she says " ummm " then tells me 8:40pm. And I'm literally at the the money machine at 8:44pm getting coins to wash a small load of towels. I even told her I was in here I was getting coins and she still says no to me. I wasn't happy at all and I usually really enjoy this laundromat. If the hours are wrong there should be something to disclose that information.

I went on 10/03/2025 The sign outside says last load to…read morewash is 9:00pm we got here 8:45pm.... The worker told us that supposedly The times have changed which I didn't believe I'm not coming here again she was rude please update your sign if your "times" have changed. If I can give a 0 I would that's so rude for no reason.

Used Ted's Carpet plus to clean a bedroom, family room and dining room. Was especially pleased that…read morehe was able to remove a stain that had been there quite awhile. Found this company to be courteous, efficient, and timely. Will use him again in the future.

From the owner: Professional carpet, rug, and upholstery steam cleaning services read more