My first visit to Rock & Roll Laundromat in Palatine IL. was a pleasant surprise. Store manager Jay…read morewas kind and helpful, and explained all the machine's options and how to navigate the washing and drying machine's menus. Jay pointed out that if I dry my washed laundry in more drying machines, the drying happens quicker. The facility is kept very clean, has a clean washroom, snack machines, and seating. Great!

Ah, we came back because we have additional work being done in our basement, but I added another…read morestar! Why? I didn't see any out of order signs, there were washers and dryers for everyone (not too busy Sunday afternoon), and this time we got smart and brought our own detergent and dryer sheets. There was a worker at the desk to take in laundry and another one was cleaning the lint out of the dryers. It was amazing to see. So much lint. It was like watching Dr Pimple Popper (which I've never done BTW). The high capacity dryers practically dried everything in 10 minutes. It would have been an acceptable level of dryness from my home dryer, but I felt rich and splurged another .25 for another 10 minutes. So easy with the app!

I am from out of town (hey Chicagoland is a big place). My husband and I needed to do laundry after…read moreweeks of camping. I googled and was then recommended this laundromat. It is bright, clean, quiet, and staffed. They do have several sizes of machines ranging in price from $3.75 to 11.00 wash. (11 is like a Ferris wheel!) drying is .75 per 13 minutes. Dryers are hot and 13-20 mins is good to go even for towels. Carts are readily available. Clean floor if you drop something. Everyone has access to folding area. Bathrooms are clean but need a swipe from an attendant. Vending machines available and reasonably priced. Tv is on low if you're interested, background music is low. Chickens play area. Several walls of washers and dryers. I got 10 loads done in 2 hours! Spendy ok, but have you ever hand washed 10 loads... let's weigh the options here. Detergent is available, bleach, oxi clean, and even laundry bags... all for a small price. Also have drop off service. It is credit card or add dollars to a swipe. My cc didn't like the 10+ authorizations. Definitely a non creepy, bright light, reasonably busy on a Saturday laundromat. Would recommend.

Everything clean laundry is actually very clean and the people that work there are very helpful…read more Highly recommend this laundromat

Place and washers were super clean. Owners we on site and helpful…read more We haven't been to a laundromat in years

Not sure how I feel about this place…read more.... There is nowhere to really sit some tables would be nice besides these plastic chairs. You can not self load your card with a debit/credit card, you have to go to the counter. It is a bit too cold for my liking.....maybe turn the heat up?? After all it's currently 30° The machines aren't all that large & look very old. No vending machines.....it would be nice to grab a tea, water, small snack & not have to drag my kids down the walkway in the frigid temps. Dryers are awful & don't dry worth pretty disappointing when you have to go to another place to finish what you can't here..... Oh well onto the next place next weekend....not sure I'll be back here. Also you cant put small nominations onto your card! What if you don't use all the money & have no plans to come back?? Do I just toss the money aside Definitely won't be back......update your machines pronto

Place was clean. It had a dollar to quarter exchange machine. The dryer and washer machines are in…read moredifference sizes. I downloaded the app and you can also pay that way as well. I would double check the machine before use for any leftover bleach or soap that can be sitting at the top where you insert the soap. I seen several that had some left over from previous load so I just went to a clean machine. The parking is also available and very accessible!

The laundromat is clean, has plenty of machines, and is conveniently compatible with the PayRange…read moreapp. The attendant on duty is also very helpful if you are having trouble with a machine. They even held the door for me on my way into the building which was really nice of them. I also like that there are places to sit while your laundry is going. They also have children's books and coloring books to keep kids occupied, which I thought was a nice touch even though I didn't bring any kids with me

Have to give a quick update as some things have changed in 7 years…read more - This place is now 24/7 - Washers literally just went up! Last week they were at the prices listed below, now they are about $.30 higher. $$$ - Dryers are at $0.55 for 15 minutes What's the same? - Feels safe, well lit, security cameras, bathrooms require a laundry card - vending machines are slightly overpriced, but there's a Dollar Tree within walking distance Though it's more expensive, it's convenient and there's always space.

Very clean and easy to use. They gave staff to help with any questions. Didn't care for having to…read morebuy a card to use in machines. But I figured it out

The laundromat is a clean and friendly place to go when you need your clothes really cleaned…read more Although I have had wonderful experiences with all staff this far, Marta and Fabiola have been fantastic and their passion, dedication, and pride shows in their work. The establishment is always clean, and all staff works hard to make it somewhere you not only appreciate going to, but will make your preferred.

Absolutely spick an span. My debit card was AVS fail and Tiffany explained the new security…read moreupgrades. Deleting the card and re-entering solved the problem. Kudos to Tiffany You have wonderful employees assisting Seniors.

Great place to go the laundromat attendant Tony is very helpful does a great help and keeps the…read moreplace clean and washers in working order I highly recommend this place

there card machine took my money and never gave me a card nobody answers there phone so I'm just…read moreout of my money I guess