I hired Millworx, LLC to accomplish an extensive house remodel. They were exceptional contractors…read more Here's why:
Scope of Work - Every room in the house was remodeled (roughly 10 rooms, plus 3 baths). One wall was removed and a structural steel beam inserted, plus new footing to support the beam. The kitchen and all baths were completely redone. In most rooms, the floors, doors, lights, carpet, paint, woodwork were completely redone; extensive built-ins and cabinets were added; and two ductless heaters were installed. Work that I thought I would have to contract out separately, they were able to accomplish at prices that I was pleased with, including a Master Closet install. Upgrades that they suggested, solved problems, looked great, and were done at reasonable prices.
Who are they - Family owned by two brothers. The older, Jeff, is charming, reliable, easy to deal with, excellent at communications, compulsive on CAD (so he gets the details right), a good listener, incredibly responsive, and reasonable in pricing changes. Though Jeff and his brother are both "wood guys" by background - meaning their woodwork looks beautiful and they have an eye for detail. The hands-on player is next youngest brother, Jim, who runs the job and is a joy to interact with. He is knowledgeable, with a breadth of experience to envy, straightforward, and will do anything to make the job succeed. Yet neither of these two will ever sacrifice the quality of their product. Both Jeff and Jim are innovative and gave us solutions to Master Bedroom lighting, an old-fashioned fireplace façade, and convoluted window screens that now work beautifully - meaning both functionally and aesthetically.
Over-arching Criteria to Evaluate - Most of the literature on accomplishing your remodel will warn you to be prepared to lose that nice feeling you had when you first hired your contractor. That never occurred in our relationship with Millworx. They bring three incredibly important characteristics to the remodel business: (1) They are trustworthy and honest; (2) They bring really good people: both in the people that work for Millworx, as well as their subcontractors; (3) They are diligent throughout the job, are competent across a range of skills, and accomplish beautiful work.
Key Words - Great craftsmanship; trustworthy; custom cabinetry; reasonable pricing; very comfortable change order negotiations; excellent design instincts and follow through; competent, friendly, communicative employees; capable, helpful, reliable subcontractors; maintained comfortable, positive relationship throughout the job; best price and best value.