1. Genie Industries

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Redmond, WA

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Genie Industries

1.6 (7 reviews)

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2 years ago

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3 years ago

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4 years ago

We bought a replacement part and have bend trying to return it and have had a horrible customer service response. Thus company is awful.

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12 years ago

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12 years ago

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11 years ago

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11 years ago

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The Home Depot

The Home Depot

(186 reviews)

$$

EASIEST PLACE TO HAVE FUN SHOPPING!! I went to Home Depot to grab some things that we needed for…read moreour body shop. Morgan was able to help me with picking up things from a locker, which I had not done before and she was SUPER sweet and helpful. While I was there, I browsed around the plan selection and realized what a good deal plants are there! You can get a great deal on any plants! I went in there a while back with my daughter around Halloween and they had such a good display of all the scary decorations too! Customer service here is amazing and the helpers are truly there to help! Thank you so much to Home Depot!!!

I always find what I need here. Large and easy to navigate parking lot. Some staff are either super…read morefriendly or some are just plain rude. Last visit I had, the self checkout person was being sassy for no reason. I did not ask for help and was taking my time and behind me I hear her loudly tell me "press check out"...." press card" and more. You could tell she hates her job and just wants to treat people like they are stupid or something. It was weird. I just ignored her and never turned around to look at her as not to give her bad attitude any attention. When leaving I saw she had brown hair with a long ponytail over 30. I really don't understand the micromanaging and taunting of customers here. Her behavior was off putting. Maybe avoid her at all costs if you run into this person or hopefully they put her somewhere not around customers as she can't handle it and this is coming from someone who worked customer service for years. Maybe some staff needs re training on customer service and friendliness? I would return when looking for a specific item but because some staff are rude I definitely will avoid the staff.

Builders FirstSource - A customer and a Builders FirstSource team member shake hands in a lumber yard next to a pickup truck carrying building mater...

Builders FirstSource

(33 reviews)

I had to go pick up some mill work for a project at work. My boss likes to send me to do these…read morethings without any details. I went down here to pick it up without knowing where it was etc. The guy up front took a while to figure out that I needed to go to the back will call. Not a big deal, I just wish they had a better system in place to look it up instead of going through a stack of paper work. The guy in back, wish I would have gotten his name, but he was so patient and helpful. It was a cluster and not his fault what so ever. He was kind enough to speak directly to my boss on my phone to get everything figured out. He made sure to load it up and tie it down very well as well as wrap it so that it would not get wet. All in all, it was a good experience.

Builders First Source in Issaquah has a delivery driver that is purely racist and has made racist…read morecomments against the Indian community while delivering supplies to my home today. He was impatient and rude and was insulted by my presence as an Indian and did not treat me with any humanity. His angry demeanor for having to wait less than five minutes after his arrival call (see VM snapshot and doorbell camera times) and wanting to make a forceful delivery while a car was parked in my driveway was unacceptable . For absolutely no reason, while i was trying to communicate that i was going to take the car out and that i had just a minute back seen his message and stepped out, he got super angry and cursed me for being late to respond and called out that he has to deal with all Indians this way and that he would not deliver. He was insulted by my presence and even wanted to call the cops on me because I came closer to him. A very insecure and ignorant person who has no right to be representing BFS should be let go of his job duties with no remorse. Truly unprofessional driver and beware if you do business with them.

Genie Industries - buildingsupplies - Updated October 2026

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