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    Perma-Chink Systems

    5.0 (1 review)

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    9 years ago

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    The Home Depot

    The Home Depot

    (182 reviews)

    $$

    I always find what I need here. Large and easy to navigate parking lot. Some staff are either super…read morefriendly or some are just plain rude. Last visit I had, the self checkout person was being sassy for no reason. I did not ask for help and was taking my time and behind me I hear her loudly tell me "press check out"...." press card" and more. You could tell she hates her job and just wants to treat people like they are stupid or something. It was weird. I just ignored her and never turned around to look at her as not to give her bad attitude any attention. When leaving I saw she had brown hair with a long ponytail over 30. I really don't understand the micromanaging and taunting of customers here. Her behavior was off putting. Maybe avoid her at all costs if you run into this person or hopefully they put her somewhere not around customers as she can't handle it and this is coming from someone who worked customer service for years. Maybe some staff needs re training on customer service and friendliness? I would return when looking for a specific item but because some staff are rude I definitely will avoid the staff.

    Prices are decent, and their return policy won't make you jump through flaming hoops. They stock…read morejust about everything, which is why I keep going back. And props to their app--the store locator feature is like having GPS for your DIY ambitions. Now, asking for help? Total roulette. Sometimes you hit the jackpot and get someone who clearly used to be a contractor and can MacGyver their way through anything. Other times, it's a deer-in-headlights newbie, or--if the universe is really feeling cheeky--Grumpy Gus from aisle 14 who looks like he lost a bet just showing up to work. So if you already know what you need and don't mind navigating the orange maze solo, Home Depot's a solid choice. Just don't go in expecting a TED Talk on toilet flanges.

    Mutual Materials

    Mutual Materials

    (17 reviews)

    These guys are great and clean up their messes. Mistakes happen, and it's how you handle them that…read moremakes you a great business!

    Huge markup on 24x24" aggregate pavers. If you don't like paying 50%+ markup over competing vendors…read moreor you actually want service, shop elsewhere. Home Depot used to carry Mutual Materials 24x24" aggregate pavers. Recently all HD inventory shows no stock at any store within 100 miles. Called Mutual Materials toll free and confirmed that I could buy directly from the yard in Bellevue. Drove 50 minutes to the yard. Inside the yard, unfriendly staff will bark, "knock on the window for help...not that window the other window." I went to pay for 10 pavers and decided to confirm pricing. Glad I did because they charge $26 per paver for the same item they retail at Home Depot for $15.99. No offer to help load or service of any kind, just wham bam give me my markup man! I asked the cashier to explain why the manufacturer would charge $10 more per unit for an item they were selling through an authorized vendor (including shipping/handling).Their response- "That's Home Depot's pricing. Here you pay our price." Ironically, there is a Home Depot 100 yards from this location! With nothing to lose, I walked to the Home Depot and they had pallets of the same Mutual Materials pavers even though their website is still showing no stock. I was impressed with the selection of steps and other hardscape materials in their show room but will be reluctant to buy from them on the assumption that they have marked up all of their materials for suckers walking through the door.

    Perma-Chink Systems - buildingsupplies - Updated May 2026

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