I've always had great service at PNC, the people are friendly and responsive to my needs. I've used…read morePNC for many years with no regrets. They always give me the small town bank feeling whenever I enter the the building and I always feel very welcome. Love this bank!

I have continually received solicitations in the mail from this terrible bank which is trying to…read moregarner new customers/business. I have called several times and have requested that they stop sending me mail bc it is literally a WASTE of paper and ink and time. I was just on the phone with a representative who refused to let me talk to his supervisor even though I asked 8 times to speak with a supervisor. He kept giving me the run around. I asked him, is this how you treat prospective customers by ignoring their simple request? I asked if he understood my simple request and he said he did, so I asked him if he was going to continue to ignore me. He said please hold while I get a supervisor. I waited 19 minutes on hold and the same rep came back on the phone (again, not a supervisor to whom I requested to speak) - so again, he ignored my simple request yet again. I called to have my name and address removed from their mailing list (which is the simplest request from a prospective customer), and the representative STILL wouldn't do it. Please never use such a crummy, scammy bank like PNC. They will likely steal your money unbeknownst to you like Wells Fargo and Chase bank both stole from their customers and are unbelievably still operating as banks to this day. Choose a Credit Union!! This bank is absolutely abysmal!

PNC (Pittsburgh National Corporation) is a large Pittsburgh-based bank that has had mergers over…read morethe years including with Philly's Provident National Corporation and Cleveland's National City. Pittsburgh National Bank was one of PNC's biggest subsidiaries going back to 1865. This regional, western Pennsylvania bank has spread nationwide over the last few decades. As yinzers (iykyk) now living in Austin, it's wonderful to still bank with an institution we've been with in some form for years. Whilst not fans of large conglomerates, there's something to be said about familiarity. I'm not sure why this location has a one-star review. What I've read is kinda mind boggling. Our experiences have always been pleasant and professional. The tellers do their best to accommodate needs in a timely manner. Bonus that they're open on Saturday.

14 years with my business banking at this same facility and since PNC took over service has gone…read morethrough the floor. Irving Gamez is the manager and I called him, came to visit him in person and emailed him several times with no response. Millions run through this account annually and when I told him I was closing my account for his poor service he acted like I cancelled my order at McDonald's. That's probably where he should be working on the fry station.

1st day with bank "in person," and Elizabeth is treating me great. No clue what the future holds,…read morebut live the high rate APR on my savings, and really appreciate the customer service...Oh yea, and unlike RBFCU, you can actually call the branch directly and talk to someone. If things change, I'll definitely post, but for now, I'm extremely happy. Thanx for reading, God luck, and God bless ya, Marty

Just HORRIBLE service EVERY time the drive through. Waited over 15 minutes today (again) for a…read moreloan payment to be processed.

The transfer to PNC isn't great for them. Don't go if you have questions. They will give you wrong…read moreinformation. On top of that you need an appointment just to get ANYTHING done. They were rude, not informed about PNC and insulting to customers who didn't have an "appointment ". I won't go back to that branch

I've been a customer of BBVA Compass for 22 years and have by and large been well treated. That…read morecame to a screeching halt just now at the drive through window. I am fine with a reasonable wait time. i realize that the tellers are juggling customers inside and outside. I just waited over SIX (6) minutes. This unacceptable. If BBVA Compass is that busy at 4 in the afternoon, they need to staff appropriagely to give the excellent customer service they say is important to them. Just saying.

BBVA compass is now PNC Bank. Remember, FDIC! We've been banking with them for over 4 years. It's…read morebeen a fantastic bank that has worked well for our business. It just recently has changed over to PNC. I don't know a lot about PNC but luckily we have the same group of individuals taking care of our banking needs as before. I'm glad they have the same crew just a new name.

Let me start off by saying that I've been a BBVA customer for almost 4 years. Let me also say that…read moreif I could give this branch negative stars, I would. There are a few helpful tellers at this location but a lot of the employees, including the manager, have serious attitude problems. Not to mention their hours are garbage and their ATM doesn't accept cash deposits lately for some reason. I was charged a whopping total of 9 NSF fees due to bank error and their ATM not accepting cash deposits. I was told my account was positive and I wouldn't receive these fees, but if I did, that they would credit them back. The first 5 that accrued were credited back after I spoke to two different people, but unfortunately due to the NSF fees making my account negative, I was charged an additional 4 fees even though I haven't used my debit card in almost 5 days. The manager refused to help me. She acted like it was my fault. I finally got the issue resolved via the liaison to the district manager who after just a few minutes figured out what happened (she was awesome) but I'm just appalled at how horribly I was treated at the branch. I suggest banking elsewhere.

I used this bank from 1982-2011. In some ways, it still has that small town feel but hardly anyone…read moreis there from the Peoples National Bank days. If you're looking for the mortgage loan department from the Peoples/Compass days, they're located at Central National Bank (938 Canyon Creek Dr, Temple). They've been doing home loans since 1985.

Erin was great and took care of everything I needed quickly an efficiently. Highly recommend them!read more

I recently saw Sting in concert at the Moody Amphitheater in Waterloo Park, and I can honestly say…read moreit was one of the best live music experiences I've had in Austin. This venue is absolutely stunning. The combination of open green space, modern design, and downtown skyline views creates a unique atmosphere that feels both intimate and expansive at the same time. It's the kind of place where you can spread out on the lawn or sit closer to the stage and still feel completely immersed in the show. The acoustics are incredible--clear, balanced, and powerful without being overwhelming. Every note and lyric came through perfectly, which made an already amazing performance even more memorable. I also love how seamlessly the amphitheater blends into Waterloo Park. It doesn't feel like a typical concert venue--it feels like a thoughtfully designed outdoor experience where music, nature, and the city all come together. Whether you're seeing a legendary artist like Sting or just catching a local show, I highly recommend attending a concert here. Moody Amphitheater is truly one of Austin's gems and a must-visit for music lovers.

I have only been to the apmitheater twice for shows and both times were excellent…read more The sound is absolutely incredible. To be honest, I was suprised it was that good. It's a nice space and the lawn seating is decent as well. Like most venues, expect to pay a ridiculous price for beverages and food. Lines can get insanely long. Definitely not a place you want to drive to, parking is pretty close to non-existent. We actually walked one way on each of our visits and then took a car service. That's the best option. Overall, really good experience during both visits.

I hope you never have to deal with these people. I supplied them with the loan number, SS#, date…read moreof birth for my father SEVERAL TIMES for a Line of Credit he had taken out before he passed away they needed a payoff amount.I offered to send them a current PNC Statement with the outstanding balance showing on it they INFORMED ME THEIR UNDERWRITER WOULD NOT ACCEPT THIS. I informed them that the bank PNC would not give me a payoff statement I am not on the loan. I even went to their PNC'S Legal Department trying to get it because I am NOT ON THIS LINE OF CREDIT it is not legat to give me information about my father. I tried many times to get it from PNC. These people told the people that are trying to close their loan I REFUSED TO GIVE THEM ANY INFORMATION so the couple got an attorney and have threaten me with a law suite as a result of what this bank told them A TON OF LIES. GOD FORBID YOU EVER HAVE TO DEAL WITH THESE PEOPLE RUN!!!! AWFUL, AWFUL, AWFUL!!!

From the owner: Great Plains National Bank - Mortgage Division is the premier choice for home mortgages and…read moremortgage refinancing in the Austin area. We know that each customer has specific needs, and we strive to meet those needs with a wide array of products, investment tools, and mortgages combined with quality service and individual attention. Through our website, you can submit a complete online, secure loan application or pre-qualify for a home loan. You may also evaluate your different financing options by using our interactive calculators and going over various mortgage scenarios. Contact us today for more information!

The service is great and break down in detail the whole loan transaction. Would highly recommend.read more

Great experience! Vanessa was very helpful and explained everything to me thoroughly. I would…read moredefinitely recommend

I like this credit union location because it has a 4 lane ATM drive thru. It is well-lit at night…read more Accessing it can be tricky. It's on the corner under a toll road, so north on the toll access road gets you in, as does traveling west on New Hope.

Never had any issues with this bank. I am not sure what the people are complaining about. It's…read moretruly better than big ugly banks. Everything is simple and clear. Thank you UFCU