was kind of easy sometimes hard to understand . if you are of anotther language like i amread more

I highly recommend! I have awful credit and was able to get a loan through them. I did everything…read moreonline and signed up for auto.pay not sure if that's makes a difference. Nonetheless I know for a fact they work with all credit types.

Alex was really nice. She was taking care of me and answering phones. She stayed very professional…read moreand prompt.

This place is a joke. Do online application. Say approved just bring required documentation. Take…read morethe time to leave work with all the documents they ask for. My drivers license expired recently. They ask for valid license as 1 if there required documents. Understandable so I had gone to dps renewed my license. I received a paper I'd with my picture on it to show that my license was once again valid. Also got my old I.D back to have a hard copy. Which if I needed to show anyone that it would verify that It was a legal valid document. Get to Cash store and I'm told that I need a valid ID. My response sure here is my expired ID along with my paper copy which shows that I have renewed my ID and just waiting or new one to come in the mail. To the cash store ladies that doesn't mean anything. Even though nowhere on there website does it say anything about not accepting a paper ID along with a expired hard copy. I'm told no one will take a paper ID as proof of identity. That's only for if you get pulled over. So moral of story this place is a joke. Stay way they act like they want to help but even if you fellow there guidelines they pull up garbage reasons not to. Even when you documents are verified and acceptable with state I if Texas agencies. In there world they are not.

People who work there are excellent at what they do and explain everything to the T; however, I…read moretook out a loan for $3,000 my interest is $798.89 that's for 4 payments the fifth payment will be $3,831.87 I'm basically paying off alone in 5 months worth more than what I borrowed. I have 24 hours to return the check but I have to cash it which I will do it's not worth me losing my car. Do not, and I mean absolutely do not go through lone Star title loan.

I borrowed 1000 on car . Monthly payments is 300 just the interest mind you. 14 mths past still…read moreprincipal is 1000. Only way to pay extra is to do in person, being a truck driver i am never in town on or near due date. And you can not pay extra over the phone. This is the rio off part.

These people are amazingly RUDE. Matthew cursed at me on the phone when I asked him a question. I…read morewould highly suggest that you find another pawn shop to do business with. I sent a a customer of mine there for a firearms transfer and they refused to do the transfer paperwork.. which in itself is fine, but they were rude to my customer and then rude to me when I called and offered to send a pre-paid return label. I will contact the ATF on Monday to make sure they return the firearm... they gave off vibes that sounded like they would keep it no matter what. I would give ZERO stars if possible.

Won't be going back to this place, ever. Had a bracelet authenticated in Austin as being 10k and…read morenatural diamonds along with an approximate value for the bracelet 5 weeks ago. I went to this place today with a buyer so he could see it tested. The young lady helping us stated the metal was not testing as gold and showed it swaying wildly in front of a magnet and that the "diamonds" were testing as white sapphires and she doesn't know what kind of metal the stones are set with. When my husband loudly stated to call the original jeweler that authenticated the bracelet and I said I planned to, all if a sudden a more mature gentleman walked up. He took the bracelet from the young lady, briefly looked and said it was in fact real gold and real diamonds and proceeded to train the young lady in proper magnet testing...which is ludicrous, they should be scratch testing with a special solution to test the purity. What a joke, avoid this place at all costs.

Tekia is awesome! She made the title loan process so easyread more

Ms. Middleton was very helpful and the wait time was under 5 minutes, the staff was very…read moreprofessional.

Que in the Kyle TX office was very professional, informative and so easy to work with! I really…read moretrust this office and look forward to working with them for years to come :) Thank you so much for all your help during such uncertain times.

Worst service ever they got their last payment but I'm still waiting for my title back it's been…read moretwo weeks they're blaming the mail that I got lost in it saying OR it could be because of the holidays that's a bunch of bullgiving me the runaround I would never recommend this place to anyone if you decide to get a title loan go somewhere else because they will end up screwing you over when it comes to getting your title back

While the manager, Candy, comes across as very friendly, I don't know that I would say the same for…read morethis location as a whole. We called over a month ago after receiving a settlement check from a bank up north, for an Amazon lawsuit. The woman we talked to then said they'd cash it once my partner had valid photo ID. He didn't have it right then because we were stuck in a three month long period of waiting for a DMV appointment to open up when I was not working and we could make it. He didn't have a valid ID prior due to a legal name change earlier this year. That date for the DMV happened to be less than two weeks ago. The paper ID was turned away everywhere we went as it wasn't considered valid, so we waited some more for the real one to come in. It arrived Tuesday of this week, during a busy at work, when I would be unable to take time away to drive down to Round Rock (we live in Jarrell) for my partner to cash this check. Today, finally, we got to the store, which we went to only after Speedy Cash had told us they couldn't do it due to the check being dated back in May (issued May 3rd, void on July 3rd). Called Ace before I headed there and was told, again, they'd cash it. Arrived and to my complete lack of surprise once more we had been openly lied to. They said it needs 10 business days to clear and they wouldn't do it with only 6 available before it expired. They could make an exception, sure, but we're not worth the risk. This was money for rent. It was money for food. That settlement check was for lost wages and it's going to expire now. We literally can't cash this check anywhere and I am very frustrated with even trying this place to begin with. I would absolutely NOT recommend them and I'll be passing this on to everyone I know. Thanks for nothing, y'all. Not surprised with the other ratings. I found it funny there were 5 star reviews stuck up on the wall inside when the service is a clear 1.

Brian has excellent customer service. He's helped me every time. I'd recommend Ace check cashing…read morefor great service

Charged me 2 times to pay off my loan spoke w Amy informed her not to charge my card again (first…read moretime Over charged me 3 dollars) I told her I didn't care keep it don't charge my phone again as I am in the process of paying for my Mother in laws funeral she assured me she wouldn't and would send an email w the receipt took my email address down - Welp charged it a second time no joke I called to discuss this and got someone named Ashley who legit may as well have called me a liar cuz "we show only one payment" I emailed her at dartmouthfinancialllc@vmsemail.info while on the line to show her 2 charges and she's like well I'm gonna have to call home office won't provide me information. Mean while my mother in laws funeral is tomorrow and now I'm in a financial situation because of them! No care or compassion and Ashley's demeanor was less than professional or customer service oriented!

Sylvia Ramirez is a sweet heart and she helped me even though i was rejected by everyone. Thank…read moreyou Sylvia