Alex was really nice. She was taking care of me and answering phones. She stayed very professional…read moreand prompt.

This place is a joke. Do online application. Say approved just bring required documentation. Take…read morethe time to leave work with all the documents they ask for. My drivers license expired recently. They ask for valid license as 1 if there required documents. Understandable so I had gone to dps renewed my license. I received a paper I'd with my picture on it to show that my license was once again valid. Also got my old I.D back to have a hard copy. Which if I needed to show anyone that it would verify that It was a legal valid document. Get to Cash store and I'm told that I need a valid ID. My response sure here is my expired ID along with my paper copy which shows that I have renewed my ID and just waiting or new one to come in the mail. To the cash store ladies that doesn't mean anything. Even though nowhere on there website does it say anything about not accepting a paper ID along with a expired hard copy. I'm told no one will take a paper ID as proof of identity. That's only for if you get pulled over. So moral of story this place is a joke. Stay way they act like they want to help but even if you fellow there guidelines they pull up garbage reasons not to. Even when you documents are verified and acceptable with state I if Texas agencies. In there world they are not.

While the manager, Candy, comes across as very friendly, I don't know that I would say the same for…read morethis location as a whole. We called over a month ago after receiving a settlement check from a bank up north, for an Amazon lawsuit. The woman we talked to then said they'd cash it once my partner had valid photo ID. He didn't have it right then because we were stuck in a three month long period of waiting for a DMV appointment to open up when I was not working and we could make it. He didn't have a valid ID prior due to a legal name change earlier this year. That date for the DMV happened to be less than two weeks ago. The paper ID was turned away everywhere we went as it wasn't considered valid, so we waited some more for the real one to come in. It arrived Tuesday of this week, during a busy at work, when I would be unable to take time away to drive down to Round Rock (we live in Jarrell) for my partner to cash this check. Today, finally, we got to the store, which we went to only after Speedy Cash had told us they couldn't do it due to the check being dated back in May (issued May 3rd, void on July 3rd). Called Ace before I headed there and was told, again, they'd cash it. Arrived and to my complete lack of surprise once more we had been openly lied to. They said it needs 10 business days to clear and they wouldn't do it with only 6 available before it expired. They could make an exception, sure, but we're not worth the risk. This was money for rent. It was money for food. That settlement check was for lost wages and it's going to expire now. We literally can't cash this check anywhere and I am very frustrated with even trying this place to begin with. I would absolutely NOT recommend them and I'll be passing this on to everyone I know. Thanks for nothing, y'all. Not surprised with the other ratings. I found it funny there were 5 star reviews stuck up on the wall inside when the service is a clear 1.

Brian has excellent customer service. He's helped me every time. I'd recommend Ace check cashing…read morefor great service

Sun Loan has been my saving from grace place. Early in 2023, I come homeless. I was thankful I had…read moreaccess to a car to live in. I walked in Sun Loan about a possible loan. Because of scores, I didn't stand a chance. Francis helped me out in the proces...super lady. I was aprehenaive but to my surprise I qualfied. That day I had a hot meal. The friendlness and concern are geniune. I'm forever gratefu. Thank you Francis & staff. Thank you Sun Loan.

From the owner: At Sun Loan, we've built our business by offering installment loans up to $7,500 with affordable,…read moremonthly payments - it's the financial help you need when you need it most. Over the years, we've expanded our services to become a true community resource. Today, you can come to us for a loan, to have your taxes prepared, rebuild credit, and build financial health. Sun Loan Company is licensed, regulated, and audited by all states where we operate and fully complies with all laws and regulations. When you need money for unexpected expenses like utilities, medical bills, home or car repairs, holiday celebrations, and gifts, you can depend on us to help you get the money you need with monthly payments you can afford. Our customers have been the heart and soul of what we do for over 30 years. Many have become like family because trust is the biggest part of our relationship. Your financial health is what we care about. We have over 230 offices, across 7 states.

Charged me 2 times to pay off my loan spoke w Amy informed her not to charge my card again (first…read moretime Over charged me 3 dollars) I told her I didn't care keep it don't charge my phone again as I am in the process of paying for my Mother in laws funeral she assured me she wouldn't and would send an email w the receipt took my email address down - Welp charged it a second time no joke I called to discuss this and got someone named Ashley who legit may as well have called me a liar cuz "we show only one payment" I emailed her at dartmouthfinancialllc@vmsemail.info while on the line to show her 2 charges and she's like well I'm gonna have to call home office won't provide me information. Mean while my mother in laws funeral is tomorrow and now I'm in a financial situation because of them! No care or compassion and Ashley's demeanor was less than professional or customer service oriented!

Sylvia Ramirez is a sweet heart and she helped me even though i was rejected by everyone. Thank…read moreyou Sylvia

I love this finance company; they are so professional and so helpful and will work out any solution…read morefor you to help you get a loan. Bad credit or no credit they are fabulous!!!!

The VeraBank in Round Rock is at an OPTIMAL level! The Branch Manager, SAMONDRIA MONIE IVORY is…read moreGODSEND! I had a bad experience with banking at the Killeen and Harker Heights location and with her professionalism and knowledge she FIXED my banking needs to pay a bill in an hour. She listened to me, had empathy, resourceful, and offered solutions. They even stayed past closing time to fixed my issue. Because of SAMONDRIA MONIE IVORY, the Branch Manager she has restored my trust with Verabank and I will continue with this bank, but will ONLY go to this location where I live in Round Rock. Thank you SAMONDRIA MONIE IVORY and your team for your professionalism, positive energy, and optimal service! I RECOMMEND EVERYONE come here for their banking needs!

VeraBank is part of our family. Before coming to VeraBank it was once union state bank. Back in…read more2014 I moved from upstate New York and moved to Texas to start a scary journey and start a new business. At first finding a bank and the place to help support the business, I tried to connect with the "Bigger National Banks" and was treated with no professionalism and felt like a number. When I came across union state bank I meet with now retired Dave former Vice President of the branch and he was the kindest and open minded person I have ever meet. He took the time to get to know me and understand my goals and vision. A few years in l, the bank change names a "Few" times and eventually became VeraBank. At first the change of a few staff members was hard to say goodbye to some great people, but the new crew and management (Rasheedah) were just as kind and always willing to spend the extra time to help in any situation. The tellers (Ruth and Hazel ) are truly family. They greet me by name every time, they know my kids names and ask about the health and well being of my family. Recently, as we are going through the battle of Covid 19 many small businesses are being negatively impacted and it is one of the scariest moments in my life. Jonathan Voight senior Vice President - directly supported me and my company through this crazy time. He spent long and late hours to help us and personally made sure things were moving in the right direction. I am so thankful that the "Big Banks" treated me the way they did because they led me to Vera bank. As I continue to succeed as a business, Verabank and their team will always be my bank of choice.

These people are amazingly RUDE. Matthew cursed at me on the phone when I asked him a question. I…read morewould highly suggest that you find another pawn shop to do business with. I sent a a customer of mine there for a firearms transfer and they refused to do the transfer paperwork.. which in itself is fine, but they were rude to my customer and then rude to me when I called and offered to send a pre-paid return label. I will contact the ATF on Monday to make sure they return the firearm... they gave off vibes that sounded like they would keep it no matter what. I would give ZERO stars if possible.

Won't be going back to this place, ever. Had a bracelet authenticated in Austin as being 10k and…read morenatural diamonds along with an approximate value for the bracelet 5 weeks ago. I went to this place today with a buyer so he could see it tested. The young lady helping us stated the metal was not testing as gold and showed it swaying wildly in front of a magnet and that the "diamonds" were testing as white sapphires and she doesn't know what kind of metal the stones are set with. When my husband loudly stated to call the original jeweler that authenticated the bracelet and I said I planned to, all if a sudden a more mature gentleman walked up. He took the bracelet from the young lady, briefly looked and said it was in fact real gold and real diamonds and proceeded to train the young lady in proper magnet testing...which is ludicrous, they should be scratch testing with a special solution to test the purity. What a joke, avoid this place at all costs.

The service is great and break down in detail the whole loan transaction. Would highly recommend.read more

Great experience! Vanessa was very helpful and explained everything to me thoroughly. I would…read moredefinitely recommend