I have a lifetime warranty on my Dimmond and have mover to a new state and they honor my warrantyread more

Every time I need anything jewelry wise I come to this place…read more My whole family loves it. Matthew the manager is so intuitive to your needs you can't go wrong talking to him. My husband recently got me a necklace with the tree of life which I've been wanting for a while. Every jewelry piece it's certified and covered. I also had some changes and maintenance do to my wedding ring and band and it was not a problem at this location. For our niece's birthday we were able to find the perfect cross necklace for the occasion. We will only come here to get any jewelry because not only the customer service is top notch but also the jewelry pieces. I also have credit at the store so I get deals and coupons being emailed every now and then. Owing jewelry it's not as daunting as it has been in the past. I encourage you to stop by the place or even check them online to get a fine jewelry piece and peace of mind.

Had a bunch of old and foreign currency my mother sent to get checked out. Was greeted warmly and…read morethe collection was quickly turned over and evaluated. Nothing of value on my end but that's how it goes!

This is a good place to sell ur unwanted gold and silver but for the last 2 days I have come to the…read morestore to sell some stuff and it's been closed, I've called several numbers and even sent text on the website but still no answer, I really like this place but It's not open when it's supposed to be hours state Monday closed Tuesday 10-5 Wed10-5 but here I am once again during normal business hours and once again disappointed! ​

Art-an attentive young man helped me out. I had a necklace that meant a lot to me and the little…read moreround gold clasp broke. One of the things I like about Ranch Road jewelry is they are able to do small repairs right on site. I was able to come and retrieve it the very next day. I did have a little bit of sticker shock-probably because it's been quite some time since I've had any jewelry repaired. It was a little over $100 with tax. It looked as good as the day I bought it! They also have some lovely jewelry in their display cases.

Very good customer service and professional. The staffs there are really nice and friendly.read more

I was in the neighborhood today and used my handy dandy Yelp app to see what jewelry stores were…read morenearby. American Blue came up on that monocle thing (that feature is AMAZING, by the way. Good job, Yelp!) and in I went. Linh and Huy were working there- mother and son. They were so nice. They asked how I'd heard of them, and I said Yelp, and they said they love Yelp. I googled and called around, and learned that various dips can cost $35 to $60. Some are dipped in Palladium or silver, but Rhodium dips are the best way to keep your white gold looking perfect. I think I am supposed to get one every 6 months on my engagement ring... well, I had my 5th wedding anniversary last week, plus a year of engagement, and no dips. Oops. I own one of those little DIY sonic jewelry cleaning things, but it broke, so my rings were looking dirty and the band was getting yellow-ish. I wear the engagement ring on my left hand and I also wear my great grandmother's antique wedding band as my wedding band, but since they don't lay flat together, I wear the wedding band on my right hand. It works for me :) So, I ask them how it works to redip, check up and clean both rings. They say they'll do it while I wait! Zales has a 2 week turnaround on that, where they mail it out of store. I was pretty happy to sit and wait, knowing my ring was safe. They re-dipped both rings, checked the prongs to make sure the diamonds were secure, and cleaned and polished them with a mirror finish. I was so happy about it, I mentioned wishing I'd taken a "before" picture just to compare to people how amazing the work was, but it's probably better that they didn't, because they were so dirty and gross. My rings look brand new again- now I know that isn't maybe as huge a deal for a 6 year old ring, but my wedding band was my great grandmother's, and it looks brand new. I didn't even know it could look as good as it looks now! After I mentioned taking a picture, they said they had a light box and would take a photo for me with their logo on it to show my friends, and that I could post it on Yelp if I wanted. I agreed. I uploaded it too, just so you can see how great they look. I'm really pleased. It was $50 a ring, which is in the middle on pricing. The big difference is that every other place was going to mail them out with a two week turnaround. You can't beat 20 minutes, especially when it wasn't the most expensive! I'm really pleased with this place and will definitely go back. I've been hesitant to go to a jeweler because I'm so sentimentally attached to my wedding rings, but I felt safe and comfortable with them. They're a local, Austin-based family business, which is always a plus. I looked around while I waited, and their other jewelry looked awesome. Linh's son, Huy, showed me their high-tech ring design hardware where you can design your own jewelry while I waited. They're both fully certified and educated to design and make original jewelry for people. He showed me a few, and they were beautiful. I love that it's possible to get non-cookie-cutter designs. Something to remember for my 10th anniversary!

On Nov 23rd, 2014, I took a ring that I received from my girlfriend as a gift into this shop and…read moreasked Linh to make it larger. She charged me $50 to stretch it from a 9 to a 10.25. I asked her to make it even larger because it was still tight. But, she told me that my finger was swollen and that it would be too loose after the swelling went away. So I put my ring aside and waited several days to let the swelling go away. When I put it on, it was still too small. I did not get a chance to go back immediately...and when I did return on Dec 31st, she said that I only had 7 days to come back for further adjustments. Worse yet, she said she would have to charge me another $25 because they "can't resize a ring every time someone puts on a few pounds". I tried to explain that it was her idea to undersize the ring in the first place, but she wouldn't even consider it. Given that this ring only cost $40 to begin with, I asked her to give me my ring back and told her that she would never see me again. My suggestion (if you need to resize a cheap ring), is to purchase this device for $20. http://www.cooltools.us/Ring-Stretcher-p/man-118.htm

We've been visiting Franklin and Company for several years now, and it's always a joy. Franklin is…read moreso knowledgeable, and he's happy to share that knowledge to help you make the right decisions about your purchases, whether it be something from the case, or a custom job created by Franklin himself! He's kind, informative and honest, and you'll never leave there wondering if you made a bad decision.

All I needed today was a watch battery to make me daughter-in-law of the year. I was served as if…read moreI was there to buy diamonds. Thanks for the excellent customer service! Mom-in-law was tickled!

Very professional staff. Most check cashing locations are shown as grungy with unprofessional and…read morerude staff members but this location is up there with the finest of establishments and it's all because of the service and information provided. Ahmed, was understanding, clear and informative while assisting me today. Thank you.

Came in at the end of the day needing a small pay day advance. Cassie assisted me and she was very…read morehelpful and I found her quite pleasant. Thanks for the friendly smile and great customer service.

I saw this business recently at the Georgetown Christmas Festival and really liked what I saw but I…read moredidn't feel like carrying around heavy rocks so I picked up their card so I could check out the online store. I saw they were opening up their warehouse as a retail space so today I went to see what they had and I was not disappointed! Beautiful selection of amethyst geodes and other minerals. They have some fossils too! The owner makes jewelry which was currently not out so I can't say much about that but it will be on display soon. I've bought a lot of geodes and minerals in the past and I think his prices are really good. I will definitely go back as I had to leave some behind that I really wanted. He just returned from a show and will have a lot more on display soon so go check them out!

Great experience with the team at Guns Plus. I had an issue with my sight I didn't know if it was a…read moredefect or I caused the issue in question they took care of it right away--fixed it and re-sighted everything with no hassle. These days it's hard to find businesses that handles things quickly and stand behind their work, but they really delivered. I appreciate the professionalism and would definitely recommend them!!!!

Insanely overpriced! Selection is decent if you don't mind being overcharged. Go shop elsewhere and…read moresave yourself A LOT of money.