Worst ever! Even if you pay your loan they will steal anything in your vehicle even though its not…read morepart of the contract. Don't unless it's life or death! Cost me over $800 to get my car back, my loan was less than $1000 and I was 2 weeks late, doesn't excuse being robbed of personal belongings, this is a scam!!!!

If you are in need of a small loan they will do everything they can to help. Very friendly and…read morethorough. Car loan place help me and I a rideshare driver that needed help.

This place the only person that had customer service was Megan. Thank you Megan. My money was taken…read moreout of my account after discussing with them that I was going to pay in full. I ended up paying my balance off but tell me why they had the nerve to take out money from another card that was not authorized to take money out and not only once but twice. I was told the manager did that to the account. I called to complain and find out why and this not professional rude ass heifer whoever answered and was rude taking about first of all your account was closed what is the problem without understanding that my account was not authorized with that card. Not only she states to me she was going to hang up because I wasn't talking respectfully. I was upset and I was trying to explain myself and she wasn't listening kept saying that the account was closed what was the problem. First for one it's not your bank account it's mines not yours and on that being said get professional and your ass don't need to even work there. i was told the manager had taken it out and if you are the manager you need to get another profession because your attitude sucks.

This is a very long story I'll try to make it short we came to Texas from Oregon my boss had heard…read moreabout Quik Trip stores someone told him to go see the brand new one on N Bell blvd lovely store never seen anything quite like it roller grill was bigger than anything I've ever seen... I snap a picture to send to my husband because it's so big I thought he would find it amazing like I did!!! Mind you I'm 59 years old 5'1" tall A very large 6' tall woman comes up to me very rudely tells me They don't allow anyone to take pictures I apologize and tell her I will erase it I just was taking it for my husband she stands there and says do it now I didn't again apologized a few minutes later another associate walks up to me and starts again telling me I need to get that picture off my phone which I had already done I'm with friends we go outside to drink or coffee and eat a pretzel..A young assistant manager comes out and starts attacking us again accusing us of having pictures on our phone wanting to see our phones to erase all of the pictures off.. again I'm 59 my boss 40's his partner 50's we tried to explain to him we had no more pictures we apologized again.. we tried to explain were in the business and was just very happy to see their store and curious about all the things we've heard about he very rudely told us he didn't care why we were there pretty much told us to leave.. and still my boss is trying to apologize and told him we just drove 50 miles just to see that store he didn't care very rude the store was fantastic employee and manager very rude and very disrespectful... I for one will never stop in a quiktrip ever again Very poor customer service

People who work there are excellent at what they do and explain everything to the T; however, I…read moretook out a loan for $3,000 my interest is $798.89 that's for 4 payments the fifth payment will be $3,831.87 I'm basically paying off alone in 5 months worth more than what I borrowed. I have 24 hours to return the check but I have to cash it which I will do it's not worth me losing my car. Do not, and I mean absolutely do not go through lone Star title loan.

I borrowed 1000 on car . Monthly payments is 300 just the interest mind you. 14 mths past still…read moreprincipal is 1000. Only way to pay extra is to do in person, being a truck driver i am never in town on or near due date. And you can not pay extra over the phone. This is the rio off part.

Yes, I recommend this bank if you desire a local bank without conveniences national banks offer. I…read morecouldn't make a deposit via the ATM. The Sun City location made it difficult to open an account. And the Cedar Park location highly questioned my withdrawal. The app wasn't user friendly. And the locations don't have hours conducive to workers with a half-hour commute. New locations are opening but not soon enough for me. All that said, the employees are VERY nice! They are quite professional and were responsive to my needs.

After being with popular/ big named banks I'm really happy to have switched!! They're always so…read morekind and helpful when i come in to deposit checks, it was super fast and easy to set up my account, and we always have conversations when i do come in. They're very honest and trustworthy so i highly recommend them!!!

I've always had a good experience going here. Teller line moves fast,; however, there's always long…read moreline to see bankers. The bankers are pretty thorough servicing our baking needs but they can be more efficient in my opinion.

I make pretty frequent stops at Chase ATM's and I've never seen a branch with more ATM downtime…read morethan this one. Given its almost all we use banks for these days they should be much more on top of outages.

I try to avoid visiting bank locations as much as possible. This location is the closest to our…read morehome so when I absolutely must go with no other option I go here. Recently I've had to visit a few times. The first time to pick up a foreign currency order. The tellers were busy handling customer issues and after 10 minutes another teller appeared to assist me. I was totally grateful as I left I noticed the tellers were still assisting the same customers. On my second visit I was making a large (to me) deposit and to my surprise there was no line. Easy in and out! The only knock is that when they are busy you will wait. I've actually walked out a few times as the line was almost to the entrance. The tellers possess excellent customer service skills. They are very courteous, friendly, and efficient. You can tell they are provided with customer service soft skills training. I should mention that they do have a drive-through and an ATM.

I've been coming here for 23 years, including the old location on North Bell. The staff always…read moremakes sure to help me get what I need. I recently had an issue with some online banking charges, and the staff helped me resolve it in minutes. If you're looking for an efficient bank, then this is the place to get an account.

Great service. This has been my bank for 10 years. They beat out my other bank in every way. The…read morewebsite is great on the phone, too.

This is the worst bank I have used in my entire life. The worst customer service and the worst…read moreonline interface. They make it incredibly inconvenient to set up autopay to make it more likely for you to pay interest. Instead of being able to set up auto pay online or even over the phone like most banks you have to call them to have a form MAILED to you which you then have to fill out with your banking information and then go to the post office to MAIL IT BACK. Which is absolutely insane!!! I had set up autopay a long time ago and then didn't use the card for several months. When I made a $6k purchase on it I assumed my autopay would still be in place but I guess not. One day after my payment due date I noticed my payment wasn't processed. I immediately paid the entire balance and asked them if they could please waive the interest fee since the autopay wasn't processed and I paid it 2 days before the statement closing date and they said that wasn't possible. So now I have to pay interest on $6k when I had the money to pay off the card the entire time they just scam you with the autopay complications. I am closing my account and I will never use this bank again. Just want to warn everyone of this scam artist bank so you can avoid this happening to you too.

I don't go to the branch often, but when I do, the staff has some of the best service I have…read moreexperienced anywhere. So friendly and helpful. Not only do they help with my request but they give me information to use my account better. I love the reward points.

Had a great experience setting up a new checkings account, Sam was very helpful and explained…read moreeverything I needed to know , I would definitely recommend coming here if you need a new bank!

I don't think I've ever written a review in my life, but Sylvia definitely deserves a shout out…read more Starting over, opening new accounts; it's all so intimidating when you're young. Sylvia made me feel so comfortable and in control of it all. Also when I walked in, I was immediately greeted by a very kind representative, Ron. Thanks to everyone there for being so awesome!!

Too many app problems. Visa card problems…read more Always a bank card issue. Not enough loan support and assistance from within the bank.