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    Genesis Urology

    2.5 (41 reviews)

    Genesis Urology Photos

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    Proof that I was on the phone waiting for over 40 minutes.
    Juliana W.

    I called this locations office and was answered by a recording. The recording said they had a long wait and to leave a call back number. I left my cell number. I received the call back from an (858) number and the woman took my clients info and then I was on hold on my cell phone for 40+ minutes and counting. Long story short, my phone, at work requires an extension and the automatic system didn't have an option to enter our extension, that's why I used my cell phone number. After 35 minutes I called from my work phone and pressed 2 for their medication refill line. Lisa answered the phone and I explained to her that I made a mistake with a client and took him to the wrong location. I gave my clients info to the woman and she looked him up. She then proceeded to tell me that she needed to transfer me because she doesn't do scheduling. I asked her "am I going to have to wait another 40 minutes to speak to someone?" I (in my opinion) did not give any attitude. She responded to my question with major attitude, and when I brought her attitude to her and that their was no need for it she said "I'm trying to help you and you're the one giving me attitude." I tried to explain that it was not my intention and she began talking over me. I will admit that I was not professional after that, but she went too far when she ended up saying, "you know where I work, come find me." Then she hung up. I called her back and she sent me to their voicemail. I did eventually get thru to a very nice woman who helped me reschedule my client.

    This pic on the wall in the bathroom always makes me laugh when I have to give my urine sample.

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    1 year ago

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    2 years ago

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    7 months ago

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    2 years ago

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    3 years ago

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    3 years ago

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    4 years ago

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    2 years ago

    Unreliable. Appointments canceled and mistakenly rescheduled at wrong time. Inefficient and poor front office

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    2 years ago

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    4 years ago

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    5 years ago

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    5 years ago

    Business owner information

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    Genesis Healthcare Partners

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    11 years ago

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    7 years ago

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    4 years ago

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    7 years ago

    Dr. Bridge is a great physician! Thorough, great mannerisms and compassionate. Highly recommended!

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    5 years ago

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    9 years ago

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    4 years ago

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    7 years ago

    Dr Dicks is awesome but his front staff is terrible and rude! They have the attitude that they can't be bothered.

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    5 years ago

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    Genesis Healthcare Partners

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    3 years ago

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    16 years ago

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    5 years ago

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    15 years ago

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    6 years ago

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    12 years ago

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    10 years ago

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    8 years ago

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    Ask the Community - Genesis Urology

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    San Diego Sexual Medicine - Sue Goldstein, Sexuality Educator Manager, Clinical Research

    San Diego Sexual Medicine

    4.3(51 reviews)
    6.4 mi

    I have been a practicing physician for 45 years. Never have I encountered a physician and staff…read morewho so exemplify cutting edge medicine fused with compassion snd empathy. Right here in San Diego we have an absolutely world class, consummate physician in Dr. Irwin Goldstein, supported by an incomparable staff. We are so fortunate to have them.

    Dr. Goldstein and the entire staff at San Diego Sexual Medicine (SDSM) are absolutely incredible! I…read morespent nearly five years in and out of generic OB-Gyn offices and pelvic floor physical therapy before finally making an appointment at SDSM and receiving the care and treatment that I had been longing for. I was diagnosed with Congenital Neuroproliferative Vestibulodynia at my very first appointment. I greatly appreciated the immense amount of time they give new patients not only for thorough testing but also for education. My first appointment was three hours long, one for testing, one for education with Dr. Goldstein in his office, and one with their in-house professional sex therapist. Specifically for my condition, I value their holistic approach to sexual health and medicine. Making sure their patients are not only physically healed, but since many of us -myself included- are diagnosed with sexual trauma and PTSD, they make sure we are healing mentally as well. It took Dr. Goldstein three hours to diagnose what other doctors had dismissed for five years. I cannot convey the significance of just receiving a diagnosis. This condition had left me emotionally drained for years. It ruined my wedding night because I had no idea why sex had hurt me so much. Educating me on my condition empowered me and allowed me to finally talk about my condition with confidence. All of this goodness and we haven't even covered treatment! My initial blood work showed lower levels of testosterone which can also impact sex so Dr. Goldstein opted to treat that first before moving to surgery. I really appreciated this outlook. He was in NO way pushing surgery as a money grab. If a less invasive approach could work, he took it. After a few months with the testosterone supplementation and no improvement in my condition, I was scheduled for surgery. Dr. Goldstein and his staff do a phenomenal job at preparing you for surgery. Your surgery packet explains everything from your medication regiment, cost breakdown, doctors note, to post-operation care. If asked, he will provide you with names and telephone numbers of other women who have gone through the surgery. Known as the "Vestibulodynia sisters," these women were immensely helpful and considerate to take the time out of their schedule to help other women (like myself) walk through the same process. As someone who is now listed herself to be contacted in case any future women have questions regarding the surgical procedure, I can tell you that we are ASKED to do this and give PERMISSION to Dr. Goldstein to provide our phone numbers to future patients. This is not required of us, and if someone should choose to keep their information private, SDSM would happily do so. He only provides are names and phone numbers, nothing else, and should a new patient reach out to us, it is entirely up to our own personal discretion about what health information we would like to share. Words fall short to commend each and every single woman who helped me when I was first walking through surgery. We live in such a sexually charged culture that experiencing painful sex can often feel incredibly isolating and to know I had this "sisterhood" helping me, encouraging me, and preparing me for this major surgery was so comforting. Lastly, no, they do not accept insurance . But if there is anything I've learned about our healthcare system in the last five years of realizing I had something majorly wrong with my body, it's that our healthcare system is broken. I've been better served by doctors who do not accept insurance than by ones who do. As I mentioned previously, it took Dr. Goldstein hours to do what no other doctor(s) had been able to do in YEARS. If I had just gone straight to SDSM to begin with, I would have saved myself, and my marriage, copious amounts of time and money. Medical procedures are expensive, yes. But, would I trade back the financial investment for more hours crying on my bathroom floor, panic attacks in the bedroom, and inability to look my husband in the eyes?? NEVER. Dr. Goldstein and his entire staff at SDSM gave me back my sex life, my dream of having a family, and renewed intimacy with my husband at nearly 30 years old. 10,000,000 gold stars.

    Photos
    San Diego Sexual Medicine - Dr. Irwin Goldstein

    Dr. Irwin Goldstein

    San Diego Sexual Medicine - Dr. Irwin Goldstein, Director of San Diego Sexual Medicine

    Dr. Irwin Goldstein, Director of San Diego Sexual Medicine

    San Diego Sexual Medicine - Claudia Gardner

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    Claudia Gardner

    Bastuba Martin D, MD - Dr. Martin Bastuba. Male Fertility & Vasectomy Reversal Specialist

    Bastuba Martin D, MD

    4.1(31 reviews)
    6.5 mi

    Dr. Bastuba Review Surgery date 8/4/2022…read moreThis review is 7months past the surgery date. Diagnosis: Spermatic Cord Denervation Initial visit: Everyone was very friendly and welcoming. I liked the music in the lobby. I was very impressed by the time that Dr. Bastuba took to go over my medical history and specifically the issue I was seeing him for. I never felt pressured to have the surgery. Dr. Bastuba was not rushed at all and explained in detail what would need to be done and the pros and cons. Dr. Bastuba had a good personality and was reassuring that the suggested procedure could provide the needed relief I was looking for. He also explained that it was outpatient and the recovery time. Remy was very helpful through the entire process and was PA Jennifer Levine. Surgery day: All went very smoothly. Surgical Staff was very complimentary of Dr. Bastuba. I saw him before the procedure and he was very assuring that all would go well. Recovery: The area of the incision was very uncomfortable for a good month or so. To be expected as the incision was in the lower groin. Follow up appointments with PA Levine were good. Results: After the initial soreness, I could feel the absence of the pain I had been having. I feel so much better, I wish I had had the surgery at least a year sooner. I am pain free and have so much more energy and vigor. Overall, this was a great experience. I would highly recommend Dr. Bastuba He gave me my life back.

    Dr. Bastuba and his ENTIRE team we're amazing with my vasectomy procedure. I do not have one…read morecomplaint or concern, and I think that if you are going to get a vasectomy you should get one here. I was terrified to be honest, but the entire team was supportive, caring, gentle, and amazing. Thank you!

    Photos
    Bastuba Martin D, MD - Due date: May 11th!!!

    Due date: May 11th!!!

    Bastuba Martin D, MD - Our lil linebacker - courtesy of Dr. Bastuba

    Our lil linebacker - courtesy of Dr. Bastuba

    Bastuba Martin D, MD

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    Genesis Urology - urologists - Updated May 2026

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