Yesterday, I was about to sell a Thinkpad, but when I plugged it in, it overheated! I had to ask…read morethe buyer to wait til I could get it looked at, and luckily he agreed. I took it over to Steve's at 2pm on a Saturday. Not only was the shop open, he helped me personally, He told me if it's an easy fix he'll do it immediately and I can take it home. If it was more complicated, I'd have to wait for the diagnosis Mon or Tues. I knew there was a bios setting that might fix the problem. Steve got in fast and fixed it. I took it home and plugged it in... PROBLEM SOLVED! This allowed me to sell the laptop the same day! AND he waived the $85 diagnostic fee! I was happy to learn they work on Macs (my daily driver), PCs or Linux machines. They do all sorts of repair, recovery, upgrades and new builds. When I was there, they were working on 2 seriously tricked out gaming PCs. It's hard to keep a small business running, and it's hard to find honest independent computer repair shops. I'm glad that Steve has succeeded at both... staying in business and serving our community. I hope we continue to keep him in business. *** HIGHLY RECOMMENDED ***

Excellent service, everyone was friendly. Cost was given upfront and communication is top notch.read more

Our son's computer had been on the fritz for months. We finally brought it to Viacom and could not…read morebe happier. The computer was fixed quickly and the cost was very reasonable. I highly recommend Viacom PC.

Needed Dell laptop repaired while visiting in SA. The repair of the screen frame and hinges was…read morereasonably priced, and they when my camera broke during repairs (common due to type of repairs), they fixed it at no charge, of course. Definitely recommend for quality and integrity.

Literally the nicest guy! Saved me thousands vs getting a new laptop and gave a lot of insight…read more Genuinely took the time to help me and answer every question I had.

Rodgers technology.. Always great service and prices. The only place I will go for electronics…read morerepair.

The quality of the service was good. It was costly but, they…read morewere able to recover what we needed. They really took their time to exhaust all means of recovering data.

Great work, very professional, they were kind and worked with us on price. it's expensive to use…read morethem but we got our data back quickly and without issues.

I brought in my laptop to see if they can fix the motherboard without having to replace the entire…read morething, since that is something they advertise they are able to do. I waited at least one month and finally called to try to get an update. They said they were "still testing" the board. I waited an additional 3 weeks and called again with an update, they told me the exact same thing, they still weren't done testing it (even after 7 weeks) but they can look up prices and get a quote to replace the motherboard if that ends up being necessary, but they estimated about $500 at that time. I waited another 3 weeks and got a voicemail saying they "could not find the shorts on the motherboard," yet they needed to order parts to "check some more things on the motherboard," and needed those parts to repair the motherboard, which would cost $499. But otherwise the replacement would be $900. So they somehow could quote a price to repair a motherboard, which they don't actually know how to repair, if that makes any sense at all. At this point I had received no helpful or conclusive information so wanted my laptop back. They said they couldn't return it to me because they had to put it back together. I waited 2 days, went during their business hours and no one was there. Every single time I call, regardless of time of day I sit on hold for at least 30 min. Very unreliable and untrustworthy. I wouldn't trust this business to replace a TV remote battery, let alone any kind of expensive computer. The effort and work ethic is non-existent, almost 3 months to get absolutely nothing done is absurd. I would avoid this business at all costs. Update: got the laptop back, but they didn't even bother putting it completely back together, with one part that is supposed to attach next to the battery sitting completely outside the laptop and am missing several of the screws.

My iPhone 13 was having a lot of issues (battery problems, shutting off, screen lifting) and Apple…read moredidn't even offer me a solution and just said it was more than the battery. I came here really stressed and they were super helpful, nice, and professional. They actually explained what was going on. My phone is working again and I felt way more at ease after. Definitely recommend.

I'm just confused and frustrated that this place is still open. Maya Hamill, complete idiot when it…read morecomes to computers and just a waste of a human. No customer service skills, she is never in the office, and when she is there, she's all over the place and talks like you're wasting her time and her time is more valuable than yours. This culebra location also looks ghetto. She has stupid black curtains right in the front of the store to block off the area and when you see the back of the store, computer pieces and parts just scattered in all the offices. A simple virus removal took 5 days to do. WTF? I didn't like the job and took it somewhere else and they had it done the next day. Avoid this place at all costs.

Worst costumer service I've ever encountered in electronics repair. I had to call them several…read moretimes to check on status of repair, because they said they would call me but never did! So a "24 to 48" hour free repair analysis ended up taking them over a week, and they concluded they were unable to repair my PS3 (YLOD). So of course they said they'd call me when my system would be ready for pick but I never received that call either. So I called them the after they said they call and was pretty upset and they finally gave me my system back. Don't waste your time with these would be experts.

Sent my very sensitive, expensive RAID hard drives for data extraction. Had to ask for them back…read morethrough my attorney, they never did anything to them even though they had them for over a month. Your results may vary.

From the owner: We recover data from crashed hard drives, RAIDs, Servers, Networks, Phones, cameras, memory cards,…read moreCD/DVDs, etc.