1. Generations Senior Moving and Transition Services

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San Antonio, TX

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Generations Senior Moving and Transition Services

4.3 (4 reviews)
Closed • 8:00 am - 7:00 pm

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Daniel Loveland & Associates

Daniel Loveland & Associates

(1 review)

I am writing this negative review because I had an unpleasant experience with Mr. Loveland. I am a…read moreprevious client of Mr. Lovelands and had a will made by him a few years ago. I was attempting to update it. I called and spoke to his office staff a month ago who sent me the paperwork to fill out along with the protocol in updating my will. When I called the office last week to complete the next step of the process, I was told by Mary, the receptionist, that I needed to scan the filled out paperwork and send it to the office. I was told the paperwork would be reviewed and I would then need to schedule an appointment with my wife and Mr. Loveland to finalize the paperwork. I requested an appointment after 4pm when my wife would get off work and be available and was told by Mary that Mr. Loveland only worked till 2pm everyday. I told her we would not be able to do that and asked if Mr. Loveland would call me and we could discuss appointment times. I did not hear from Mr. Loveland for a couple days so I emailed him explaining to him I was a prior client of his updating my will requesting a later appointment time around 4pm to see if he could schedule me. His response via email was and I quote "FIND ANOTHER ATTORNEY". I was shocked with the bluntness and rudeness of his response. I am unsure if this is abandonment or not but it was very frustrating and insulting to me that he was so bothered and inflexible to accommodate or at least speak to me or offer me other options, especially since I was a previous client. I guess he does not need the business and I would not recommend him or ever use his services in the future. Thank you, Steve

From the owner: Business Planning, Estate Planning, Tax Planning, Trust Planning, Elder Care Planning, Probate and…read moreFiduciary Representation, Guardianship Representation

Franklin Park Sonterra

Franklin Park Sonterra

(3 reviews)

Stone Oak

Tina and staff are very helpful and always have a smile! Love this place! They have the coolest…read morecommon areas and the apartments are to die for!

We have not had a good experience with Assisted Living at Franklin Park Sonterra (FP) for our Dad…read moreand would definitely not recommend it. We have even had several meetings and conversations with the Administration (many times with no response). We would like to know if anyone has experienced issues with any of the following: getting responses from administration ; administering of medications, such as overdosing, not being given on schedule, or/as prescribed ; making changes to Physicians Orders (meds, changing original prescribing doctors, changing number of refills as prescribed by original doctors) without notifying family and original prescribing dr's. ; the Emergency Call Wireless Pendent not working for extended periods of time and on many occasions a lack of adequate response time ; ordering of prescription drugs and over the counter meds without family approval ; lack of adequate staffing to provide the services and care they say are included in the rental charges and level of care fees ; being overcharged and or not responding to billing questions and questions regarding auto withdrawals & checks from Dad's bank ; getting resident, who they knew could not see, to sign document(s) ; experience with Licensed Nurse not being on call 24/7 (as stated in literature provided) to ensure oversight of issues at night and weekends if needed. These are just a few of the concerns we have had. In my opinion, the techs try their best but the understaffing and lack of scheduling, availability and support from the administration is pathetic.

Griswold Home Care for San Antonio - We love supporting our care team.

Griswold Home Care for San Antonio

(14 reviews)

Stone Oak

My family and I are so grateful to Griswald for all they have done for my family and my father in…read morehis final days. Amidst the fear and chaos that came with hospice and the unknown, our caretakers went above and beyond to make my father's final weeks as comfortable as possible. Our first night home, where we were at our most unsure, Maria Lerma came as if an angel. She brought with her a sense of calm and peace that we really needed. Upon finding out we are Catholic, Maria took the time to pray the rosary with my father as he fell asleep. It was at that moment that I felt, as if in answer to a prayer, "You're going to be ok." The next day, we were blessed with Pius, who stayed with us every weekday (and sometimes more) until the end. There are so many things I could say about Pius and how wonderful he was. He went above and beyond with my father. Not only did he take the time to get to know my father but also helped him keep his dignity as best he could. For someone as strong and intelligent as my father was, I know how frustrating it could be for people to come in and talk down to him or treat him as less than. Pius was never that way. They regularly would chat or just sit and watch the news together. Even toward the end when my father was no longer waking up, Pius still made it a point to turn on the news, saying that he believed it calmed my father. That attention and care was exactly what we needed. There were several other caretakers who went above and beyond that deserve recognition like Destiny who jumped right in and showed initiative, taking great care of him on the weekends. Also, Katy who spent many nights up with him getting him whatever he requested and never batting an eye. And finally Raedarianna (Rae) who was there on my father's last night when he passed peacefully. No amount of training can prepare you for a night like that. Even after his passing, she stayed with my daughter and I, offering condolences and comfort until hospice came to pronounce him. That time was some of the hardest of my life. But our caretakers were a light in a dark storm. Even when we had a rough caretaker, Griswald handled it immediately. This is a company that puts the families they care for first. Even through immense grief, it gives me peace, knowing that my father had a team of people caring for him with all they had. He deserved nothing less.

Below quote is found directly from Googles World Wide Web & a more realistic representation of what…read moremajority of people experience & was encountered during our terrible experiences with Griswold while unfortunately being forced to retain an Atty to expel Griswold's constant neglect, over billing, theft, damage, ect. from our residence being able to finally move our loved one into a beautiful Assisted Living Facility that had the proper professional numerous capable staff able to move our loved one about the facility & bathrooms with a wide range of resources including a fully staffed dining room that catered to our loved one's needs. Griswold home care evidently has no problem keeping elderly bed bound indefinitely to the detriment of the elderly. Customers beware ! " Griswold Home Care holds an average rating of 2.5 stars across multiple customer review platforms, though ratings vary widely depending on the specific local franchise. Yelp +1 Common Customer Complaints * Negligence & Slow Response: Reports of caregivers failing to act quickly in medical emergencies (such as leaving a fallen senior on the floor without calling 911 immediately) and administrative delays in responding to family concerns. Caring.com +1 * Staffing & Vetting Issues: Complaints regarding caregivers leaving shifts early, lack of punctuality, or inappropriate behavior during night hours. ) The Senior List +2 * Billing & Financial Concerns: Allegations of unexpected rate increases, billing issues for unrendered services, or disputed policies on emergency response charges. Yelp * Property Incidents: Rare but severe local complaints involving missing items or alleged theft in a client's home. "

Generations Senior Moving and Transition Services - movers - Updated November 2026

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