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    Franklin Park Sonterra

    5.0 (2 reviews)
    Closed 9:00 am - 4:00 pm

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    1 year ago

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    5 years ago

    Great staff, great care, overall great place! Highly recommend if you are looking for senior living!

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    Coronado At Stone Oak

    Coronado At Stone Oak

    2.5(34 reviews)
    1.9 miStone Oak

    Cleaning is so poor. It has such a foul smell, mom mattress was thrown in the hallway by…read moresisterafter she saw all the urine stains. How? Do you not use pee pads to porter the mattress. The recliner smelled of urine. I kept getting this rachet smell in her room that wouldn't go away, it's a beautiful facility. But the cleaning the room they don't use cleaning chemicals to wipe down, don't clean the bathrooms, vacuum the rooms. This urine smells havoc as soon as you start walking down the hall. Not even the fresh paint can mask the smell. The staff and patients are so accustomed. The care of the staff is there but by far this is the down fall too make a report. And here we are thinking my mom she hasn't taken a bath, because the staff isn't following through on her bath days either. She just got there on 8/26/25

    I can't say enough lovely things about this facility!!…read more My mother was placed at a terrible rehab facility after breaking her leg and I was scrambling to find her a new spot to transfer. After learning the terrible rehab facility had lied to me about submitting my mother's paperwork to be transferred, Linda was beyond kind and attentive in helping me. She even spoke to the terrible facility for me on the phone and quickly got my mother transferred to Coronado. People like Linda who care and help you when you need it are very special. :) When you walk in, it feels like a hotel! The ladies at the front desk always greet you with a smile and acknowledge you with a warm welcome. Which may seem little but means a lot when you're stressed and worried about visiting your loved one. They also have a gorgeous courtyard area, library, lobby, gift shop, Chapel, dining room, activity center, rehab facility, coffee area and hair salon! My mother also had a beautiful little outdoor patio area that was inside the enclosed courtyard. The entire staff has been exceptional in caring for my mother but my mother's day to day nurse, Chantal, was a guardian angel. Every time I saw her come into my mother's room she was smiling and had a kind and positive attitude. Nursing is a tough job but seeing someone who loves their job and goes above and beyond for your loved one is all you ever want. The relief to leave at night, knowing your family member is in good hands is all my family ever wanted and Coronado gave us that with her help and the rest of the truly caring team. Linda, Chantal, Howard, Joe, Stephanie, and I know I'm missing a few others, I want to say thank you. My family and I are truly grateful for this wonderful facility and the team behind it. :)

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    Coronado At Stone Oak - Glad to be apart of an Amazing Team  everyone is Friendly and loving... thank you for welcoming me.

    Glad to be apart of an Amazing Team everyone is Friendly and loving... thank you for welcoming me.

    Coronado At Stone Oak
    Coronado At Stone Oak

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    Franklin Park Sonterra - assistedliving - Updated May 2026

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