This place is great- I see Dr Burns and he is kind and more caring that most psychiatrists. Doesn't…read morejust prescribe and go- he wants to hear how things are, why you're feeling the way you are and what you can do to maybe help change things. The one thing I do not like is they do not accept insurance. You pay out of pocket, and unfortunately my insurance only puts it towards my out of pocket (gotta love American healthcare). Besides this super pricey visit 2x a year, it helps. Unfortunately not everyone has the means, but I do love Dr Burns.

Batenburg had been recommended to me and I waited to get my child in to see her for three months…read more As a result of our second visit, she called CPS to report me as a neglectful parent. Batenburg has had my child on her schedule for 5 months without even reaching out to my child's therapist of three years to gain background information. Completely unprepared and unprofessional. She took information that I volunteered to her and used it against me, as well as readily taking my $700 for those initial two visits. I am a single mother dealing with a child with serious trauma for three years. I have gotten her the absolute best help I knew to get with professionals helping me make the hard decisions. This woman took maybe 20 minutes total in these two sessions to talk with me about my child. Her job is to gather as much information and history from the other professionals working with our children, then make educated decisions and recommendations for care. Batenburg has had no time, and taken no measures to truly understand the depth of our situation and when she said, "I think I will have to file with CPS for neglect", I was dumbfounded. She then quickly ushered my child and I out of her office. This is the first Google review I have ever left but I want to share this information with any other parents who have been in the trenches with a child, trying their best to keep that child alive. Batenburg is not the psychiatrist to trust. I cannot begin to express the extent of my feelings of frustration and betrayal. Is there a credible child psychiatrist in Central TX???

If I could give zero stars to this doctor I would. Dr. Caroline Hernandez is a completely…read moreunknowlegable doctor and passes judgement on patients in her notes. My first appointment, she was very transactional and very I interested and distant. Only taking to her laptop and barely looking up from her computer sounding like a robot and not personable one bit. That appointment lasted all about 15 minutes and she in that 15 minutes already determined that She will take me off of 2 medications I have been on and one that I have used occasionally and safely for many years without question. In between appointments, I had called for a refill on prescription and was called back and told the doctor will be taking me off the medication and will no longer be filling. My 3 month follow up was just as upsetting and disappointed. I questioned the doctor why I had such a message of she was not going to refill a prescription and she did not have a valid andswer besides it's addictive and blah blah. I was on the lowest dosage and never over requested for refills. Sometimes going months between. Was told I need to see a psychiatrist and made the referral. Later, I was reviewing my medical records for another procedure I was having, I discovered this Doctor noted in my records that I had a dependency and addiction to the medication all off of a 15 minute conversation. When discussing this with the psychiatrist she referred the psychiatrist she referred said the previous doctor couldn't be more incorrect and she sees absolutely NO SIGNS of dependency and said that the doctor can update her records and if she needs to talk to her to reach out. I sent a message to the doctor via her patient portal and asked her to correct her records because I do not want dependency or addiction accusations following me for the future and the doctor refuses to make corrections and came up with some bullshit reasons why it's not as bad as it seems. Dr. Hernandez needs to educate herself more on treating her patients and improve her bedside manner. I will never go back to this clinic. She did no kind of treatments or attempts to help her patient but just passed judgement and refusing treatments that works for the patient in the past.

Dr. Hernandez and staff is very unprofessional. Can't seem to communicate appointments and needs of…read moretheir patients. Getting seen or a Rx refill is like having teeth pulled. Great practice if you never need to be seen! Worst experience ever! Skip this one, save your time. Never gets back to you. Made my first appointment in August 2016 after moving to the area for a basic woman's well check. At appointment gave my medical history and explained my needs to the examining RN. Was advised to schedule the Pap, mammogram and blood work. That appointment was not communicated, showed up and Dr didn't know why I was there. I was sent to get the mammogram and blood work outside of the practice and was rescheduled for the pap. I got all my exams done and scheduled my appointment for the pap. Was called a day before appointment and was told I needed to reschedule that the Dr. Would not be in. Ok rescheduled, at this point I'm frustrated it's nothing big getting this done but it's has taken months at this point. Go in for 4th appointment and am told that they tried to call to reschedule yet again that the Dr wasn't in. 5th appointment just a week later and I'm not on the books. ARE YOU KIDDING ME? I'm finally seen only took 6 months to have a normal pap done. Trying to get a simple Rx refilled is pulling teeth. Hardest practice to work with. You will have to be assertive and be demanding for the simplest things. Thank god I'm healthy.

Staff is helpful and kind. Don't hesitate to give them a try. Very professional and comforting.read more

I used to go in person and the wait would be over an hour for a 5 minute appointment. I have since…read morebeen given a telemedicine option and I like it much better. It's so convenient and I only had to wait 10 minutes beyond my appointment time.

We have been able to find some really great caregivers through this business. Jake the director is…read moregreat to work with and will often drop in to make sure everything is going well. Our current caregiver Amanda has been such a gift. She has gone above and beyond for my mother which really inspired confidence and trust. It is so important to be able to trust a caregiver with your loved one. You'll be charged once a week for the services. Rates per hour depend on how many hours a day you receive services. I prefer to work with a company versus private hire because if the caregiver cannot make it, Jake will find a replacement as soon a possible. Amanda has never missed a day though. She always comes in with a smile and a great attitude. I'm so glad we found this service and would recommend this business was to anyone looking for caregiving support.

Dr Cowan is a wonderful psychiatrist. No one likes admitting they are depressed, has anxiety or any…read moreother mental health problems but I believe for all of us life can be overwhelming. Sometimes we need to see our problems from a different perspective with the help of a professional. Dr Cowan is nonjudgmental, doesn't tell you how you feel is right or wrong (it's how you feel) and gives you insight to your life. Unfortunately she no longer takes insurance but I feel she is well worth it .

Sylvia is phenomenal, very professional and knowledgeable, the office staff were great!read more

Sylvia has been above and beyond for us! We appreciate the exceptional level of care that AHIA…read moreoffers. Highly recommend!

Dr Triana is a wonderful psychiatrist who was able to find the most effective medication for…read moredepression. No, she does not take insurance but she does provide detailed receipts which I file with my insurance company and have receive generous reimbursement for. She is highly skilled in the psychopharmacology field. And for those who are company that she doesn't take insurance - most psychiatrists do not accept insurance but it doesn't take a brain surgeon to figure out how to file your own claim for reimbursement.

Not Recommended. Does not accept insurance and charges 50% more than other psychiatrists. Instead…read moreof recognizing a patient that is in distress she chastises them for not showing up for an appt. Well thank you, Dr. Triana, I almost succeeded hurting myself, but thank God for people who really care. So if your looking for a good or decent psychiatrist, do NOT go to this hack....true story!!

I used this agency a few times for respite care for my brother, who has an intellectual and…read moredevelopmental disability, while we were living in San Antonio. The respite-care services gave me much-needed peace of mind and an opportunity to take a break, knowing that my brother was being cared for. My brother enjoyed staying there. He loved the staff and the attention they provided to him while in their care. I appreciated the support they provided to my family. I would always recommend their services to other families seeking respite care for a loved one with special needs. Thank you for caring for Manno. He misses you.