I wanted to say how very pleased I have been with the care that Companion Hospice gave the care to…read moremy husband. They went above and beyond..My husband was very ill with Ataxia and was bed ridden. Companion took care of everything... Every one from Mary the administrator,Jackie the social worker, Leonard the Chaplain,Anna our wonderful CNA, Karen our RN and then Jeremiah were so awesome!!!I cannot forget Melissa,who came when Bill passed, she handled everything for me ..I just wanted to say THANK YOU SO MUCH!!! They are like family to me and I will never forget any of you....I love them all.....

Companion Hospice was our choice to take care of my sister-n-law in Jan. 2024. I can not say enough…read moregood things about the care and support they gave us! Mary, the Administrator, is amazing! She always does what she says she's going to do and was there for us anytime we needed her. She treated us like family and fought for my sister-n-law's wishes. She is very knowledgeable, being a RN herself, and helped us better understand the current medical situation of my sister-n-law. Mary's main goal was what was best for the patient not what was best for the medical companies involved. Jacqueline, social worker, is such a sweetheart. She helped us with all the paperwork, making everything smooth and easy. Even coming on very short notice when we realized there were some legal forms we needed notarized and completed quickly. Noelia, one of the RN's, is so kind, loving and supportive. She genuinely wants what is best for the patient and works hard with the facility that the patient is in to get the best care for the patient. I once again was in a position to need hospice for a family friend just yesterday and called Mary early on a Wednesday morning. She quickly got back to me and within a very short time was personally at the hospital helping us get the patient into a hospice facility. Even before she could physically come to the hospital she was already working on things for the patient. Everything was quickly and smoothly handled, by early that afternoon the patient had been transported to a beautiful Hospice Facility and made comfortable. When you are in a position that you need a Hospice company to be involved in your loved ones care, it can be scary, emotional, confusing and overwhelming. But I can say that all the staff that helped us from Companion Hospice made both times for me simple, smooth, stress free and I was comforted, educated, supported and extremely well taken care of. I highly recommend them!

Staff was responsive and considerate to return to the front desk if I arrived when no one was…read morethere. The PT assistants were understanding of ailments and modified as needed.

The staff here are great and very nice. They train tomorrow's future physical therapist which is…read moregreat to see. Both patience and students are in great hands. Highly recommend this location.

If you are considering placing a loved one in Landon Ridge's Pathways Memory Care and are unable to…read morebe present every day, there are some important things you should know from our personal experience. My father was a resident in Pathways from October until his passing in May. He was only 63 years old. During his time there, we encountered repeated and deeply concerning issues that other families also experienced. 1. Financial Mismanagement Despite repeated requests, we were never provided invoices during my father's stay. Charges frequently increased without explanation, and management was consistently unresponsive to emails and phone calls. We at one point were told we owe thousands of dollars without ever knowing why. Yet after their audit, it was confirmed that we did overpay by thousands of dollars--yet we still lack full transparency or assurance that all overpayments have been identified and reimbursed. We never figured out what was going on. 2. Medication Misuse and Chemical Restraint We witnessed multiple incidents of medication errors, including staff administering the wrong medications during my father's panic attacks--sometimes giving him medications meant for other residents. Even more alarming, there were repeated reports among families of chemical restraint practices, which are illegal in the state of Texas. We are one of those families. Families were often told their loved ones were "aggressive" and required additional medications or private caregivers--an added, unexpected financial and emotional burden. We were part of a family council where these issues were openly and frequently discussed by multiple parties. 3. Living Conditions The condition of my father's room was unacceptable. Food would be left on the floor, his incontinence accidents were not cleaned up in a timely manner, and the room was consistently dirty with sticky floors, gnats, and flies. This was not an isolated occurrence. We had to clean his room every day. 4. Falls and Neglect Falls often went unnoticed and undocumented. If not for the camera we installed in his room, my father could have remained on the floor for hours after some of his falls. I had to visit at night on multiple occasions to address why he was not dressed, not medicated, or lying on the floor without assistance. 5. COVID-19 Mismanagement During the height of the pandemic, Landon Ridge failed to report COVID-19 cases to the state as mandated. My father, among others, contracted COVID during this time and his health rapidly declined thereafter. Several residents, including ours, suffered serious falls linked to post-COVID complications such as vertigo, and there was no increase in supervision despite known fall risks. 6. Retaliation and Administrative Negligence There is a clear pattern of retaliation from management. Families who raise concerns often report decreased attentiveness to their loved ones' care. In our case, the head of nursing barred our hospice nurse from seeing my father on the very day he was transitioning--reportedly "due to a personal grudge." We were never consulted or informed of this decision, which left us blindsided during an already devastating time. This individual has also been known to expel families from the facility with little or no warning, particularly those who raise concerns or question care practices. Families are advised to have a backup plan if they advocate for their loved ones. Families have reported to us that they were given as little as five hours to vacate. 7. Corporate Indifference When we escalated our concerns to corporate management in Fort Worth, we were dismissed. I was told, with little professionalism, that the reported issues "never happened" and "couldn't happen." Days later, corporate staff arrived at the facility and openly criticized me to other staff members. If you are considering Landon Ridge Pathways for your loved one, please do your due diligence. Many families who experienced similar issues are unable to speak publicly but wish they could. If you would like clarification or more information, I am open to sharing our experience. Families deserve transparency, safety, and respect. We did not receive that at Landon Ridge.

The Landon Ridge Alamo Ranch employees go above and beyond making my mother feel very special. I…read morehear great reviews on the food and service and have been told ...food is better than most hotels and surrounding restaurants have in Alamo Ranch....

Holy crap this place is NASTY. Flies and gnats everywhere, every single bathroom smells like feces…read moreeven when it's not in use. The rooms are dirty, even the dining room had bugs. I worked there for 3 months in early 2025. They still haven't paid me for my last day and "lost" the time adjustment form i had made. The staff on the weekends is okay. We all got along and the residents seemed to like us. The residents are okay. Not too many behaviors, but when there are, they are INTENSE. Do not work here. So serious. They offer Baylor on the weekends, because they CANNOT keep staff. It's disgusting. The whole bottom level stinks like cigarettes because the smoking area is right outside the back door.

My great grandma was here for weeks in her final days. Healthcare staff is attentive and caring;…read morethe facility is clean and safe; her team was very helpful to our whole family.

I had the honor of using Passion Hospice when my dad became ill enough that we knew it was about…read morecomfort rather than anything else. My father, sister, and I were a part of hospice for over two years. During that time, Passion spent time caring not only for my dying father, but also for my sister and I. I remember when we first met with Passion, they talked about building a relationship with the care givers and the family. I truly felt like my dad's nurse, Desi, and his aid, Ellie, cared for and about my dad. They were there bc whenever we needed anything or had any questions. Desi was excellent with keeping in touch and answering any and all the questions we had. I know my dad felt very comfortable with the Passion team. If I had to use hospice again, I would use Passion for sure. The people that work there are angels sent from heaven. Thank you from the bottom of my heart.

Passion Hospice In-Home Care has been a true blessing for our family. My elderly mother, who has…read morebeen battling vascular dementia, has received exceptional support, care, and compassion from their dedicated team for showering, medication, and wellness check-ups, and incontance supplies. I highly recomend you call Nick Dantonie, Comunity Organiser to meet your families needs.

Dr. Mark Fredrickson is an asshole. Everyone else I have ever talked to is so nice but that man is…read morea prick! He is not personable and had no intentions on helping with a problem I had and was completely rude on the phone and I do not care how vulgar I can be at this point he really got under my skin and was probably the most unprofessional doctor I have ever talked too.

The facility is first rate. The staff is friendly and responsive. The doctors and therapists are…read morevery good. The food is remarkably good, especially considering the size of the kitchen. So how does a 5 star service business deserve a three star rating? Its called integrity or a lack of it. When your sales rep, the face of the company is dishonest like M.G. who will promise you whatever he needs to to get your butt in their bed then your company condones lying. The math is simple 5-2=3.

I am so proud to recommend this facility to my patients, family & friends needing compassionate and…read morelife giving care. In my industry we have a few good options to help our patients with a respite or long term stay but really standing out here is how beautiful & incredibly clean the property is and how patient, kind and caring the staff are to the families I continue to send here...Such a relief to have them on our Favorite for Families list and a great option if you or your loved is needing compassionate care. Sherrie Lynn McBurney Altus Hospice San Antonio

This place needs to get their act together. My grandma is…read morestaying with them, and they are completely inept on most every count. Walking in the front door- you don't find anyone at the front desk. I breezed in, started wandering around the facility, and nobody was around- the halls were empty of people working there. That seems to be the general feeling of the place- grossly understaffed. My grandmother has been complaining about the fact that she hits the button that calls the nurses, and nobody shows up for five hours. Five Hours. They haven't been able to deliver her prescribed pain medications, because the facility has been out for days. Days. How does a medical facility run out of medicine?! The management here is largely absent. It's taken days to get to see a doctor. Days! This place is completely inept. Don't send your loved ones here. The one guy on duty doesn't have nearly enough time to get to see them. Beware!

My mom and I are from California, and we were in San Antonio visiting family. My mother is 82 years…read moreold and was very weak. My cousin told us about this service, and thank goodness was she did! Erick and Bree came to the house and provided care to my mother. They did bloodwork, urinalysis and EKG! I was amazed at all the test they did in the home. She was dehydrated and they gave her fluids. I am beyond grateful for this service. We never knew it existed, we are happy to know that it's also available in Southern California.

This service made sense, until today. You are better off doing telehealth, it is cheaper and better…read moredoctors. They send out a paramedic to do vitals and put a nurse on a zoom call. What a joke, take full payment and no real visit with a NP. Very weak, false advertising and much to expensive. Don't even get me started with the NP.