1. Hope Hospice

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New Braunfels, TX

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Hope Hospice

4.3 (6 reviews)
Open • Open 24 hours

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5 months ago

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Ask the Community - Hope Hospice

Does this facility allow you to stay with your family member?

Hi Veronica, thank you for your question. Patients under care of Hope Hospice are served wherever they call home, whether it be in their residence, in a skilled nursing or rehab facility, hospital, private care home or the like. Hope Hospice does… 

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Legend Oaks Healthcare and Rehabilitation - New Braunfels

Legend Oaks Healthcare and Rehabilitation - New Braunfels

2.1(15 reviews)
4.7 mi

This has to be the worst skilled nursing facility I have ever experienced. My MIL has been her two…read moreweeks and I have pulled her because she's lucky if she get 30min of care a day. She hasn't had catheter care in 10days etc.... Jesse was great as well as staff but there's no direction. I have pulled her because she's weaker than when she was admitted. It's truly sad. Now we are home and struggling to care for her. DO NOT SEND YOUR LOVED INES HERE!!!!!!!!!!!!!!!!!

Direct care staff was helpful enough, nursing, physical therapy and techs seemed to be attentive…read more Medical provider (not doctors) had difficultly managing blood pressure medications and refused to request outside medical records. Case management and business staff was almost impossible to communicate with. I am my mother's medical power of attorney and was not included in discharge planning, Appeared medical staff was not even familiar with my mother's medical history. During one meeting, case manager did not even appear to have reviewed my mother's records and believes she had diabetes. She has never had diabetes. The day she was discharged, I learned that she had not been given her daily medications, and they actually lost the medication she was to be discharged with. Finally, we were due for a refund, as she discharged prior to the fees that had already been paid. This was only $400 but when your parent, lives on a fixed income, stealing from my elderly parent is egregious. I have made multiple attempts to reach out to management, left emails, messages, filed a complaint with the BBB as well as the Attorney General's Office and have not received even a phone call. At first appearance, the place is clean and presentable but would not even trust this place with my pet. I am currently employed as a SW/CM and understand how this is supposed to work. This is not it.

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Legend Oaks Healthcare and Rehabilitation - New Braunfels
Legend Oaks Healthcare and Rehabilitation - New Braunfels
Legend Oaks Healthcare and Rehabilitation - New Braunfels

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Aspen Hospice and Palliative Care - We love nurses!

Aspen Hospice and Palliative Care

4.8(4 reviews)
41.5 mi

It's hard to put into words how much this hospice center meant to our family during such a…read moredifficult time. From the very beginning, we were met with genuine compassion, dignity, and a level of care that went far beyond our expectations. The entire staff created a peaceful, supportive environment that helped us focus on what truly mattered ,being present with our loved one. I especially want to recognize Augustine Torres, whose care and dedication made an unforgettable impact on us. Augustine exemplifies what it means to truly care for people. He was consistently attentive, incredibly patient, and deeply compassionate in every interaction. No detail was ever overlooked, he anticipated needs before we even had to ask and handled everything with both professionalism and heart. What stood out most was his ability to bring comfort not just to the patient, but to our entire family. He took the time to explain things clearly, offered reassurance when we needed it most, and treated our loved one with the utmost respect and dignity at all times. In such an emotional and overwhelming experience, having someone like Augustine made all the difference. We are beyond grateful for the care we received here, and especially for Augustine Torres. He is truly exceptional at what he does, and this hospice center is fortunate to have someone so dedicated and compassionate on their team.

My father was recommended for hospice and I decided to bring him to Austin so I could help tend to…read morehim better. I picked Aspen for their proximity to Legacy Oaks South Austin. No one had said anything bad on Google, so I figured we'd go with them. Feyemeh was helping me with the details of preparing for the move. We talked on the phone, texted, and emailed. Day 1 moving my dad into Legacy Oaks was a little rough. Nothing had shown up , including a bed for him to lay in. I got a call from Legacy Oaks that their nurse who was supposed to do an initial check hadn't showed up that afternoon too. Spoiler alert - that was the end of anything negative I can say about Aspen. The issues were understandable too because I had only started working with them a week or so prior to bringing him to town and our arrival date was up in the air literally until we were on the road to Austin. Feyemeh was trying to get it all to align. The next day I got a call from the admitting nurse and manager Jenny. She went to see him late that evening he showed up. She wanted to make sure to get a prompt eye on him. The bed and equipment showed up on day 2. My dad quickly declined after coming to Austin. The nurses communicated often and well regarding his status and what we should do. Their office's proximity did seem to help him receive fairly constant and prompt care. I was with him the Sunday after bringing him to town and showed up when Veronica, another Aspen nurse, arrived to check up on him. She was thorough and gave me a good education in what was happening with him. He was showing signs of dying right then, and about an hour after I arrived, he passed away. As fast as the decision to come to Austin happened he was gone. Other than the few start up issues, Feyemeh, Jenny, and Veronica were always available to help me navigate what was happening and how to deal with it.

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Aspen Hospice and Palliative Care - Quick information to help identify those who might need hospice!

Quick information to help identify those who might need hospice!

Aspen Hospice and Palliative Care - Social Worker Jen is so excited about our music program!

Social Worker Jen is so excited about our music program!

Aspen Hospice and Palliative Care

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Sonder Hospice & Palliative Care

Sonder Hospice & Palliative Care

4.5(6 reviews)
45.0 mi

While my father was in Sonder Hospice Care toward the end of his life the staff was very empathetic…read moreand compassionate. They were angels helping usher him our of this life. The entire staff was available to my family as a means of support. We are truly grateful to have had them by our sides as we experienced the loss of a loved one.

Our family used Sonder for 1.5 years up until my husband passed in October 2026. On the day he…read morepassed, Sonder was absent, leaving the family without support. Alerted by the nursing home staff the night before that death was imminent, the on-call Sonder nurse made a decision to recommend holding off until the next day for a visit and hadn't remembered to ask about his vital signs. The family asked her to do so. The Sonder nurse later said that they would be around in the morning - which didn't happen. They never came. I found myself alone without any guidance. Yet, I recognize that Sonder delivered excellent care throughout the years, reaching out when called when he was initially in the hospital and later at home. I do believe the care he received helped extend his life as he was only in the nursing home for less than 2 months at the end. They visited regularly - the nursing staff, the chaplain, and CNAs for personal care - and created solid and mindful relationships. Unlike other hospices they didn't push heavy narcotics on you but provided excellent explanations as to how to use these drugs. Thus it is hard to reconcile the excellent care at home and the unfortunate turn of events at his passing. Perhaps what could be improved are communication styles, staff quality and education, or more nurses. In any event, no family should be left alone at the end.

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Sonder Hospice & Palliative Care
Sonder Hospice & Palliative Care
Sonder Hospice & Palliative Care

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Hope Hospice - hospice - Updated October 2026

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