My wife is suffering from severe mental illness, and I just could not continue to care for her at…read morehome. I was introduced to Eagle Care Home through a social worker from the hospital my wife was being treated in. I was worried at first because my wife's condition made her not trust anyone and lash out at them. After meeting the 2 wonderful, professional, and compassionate women who run the home, I thought it might just work out after all. It has now been going on 6 months of her being cared for there, and she is doing great. I don't honestly think that she would be doing this well without living in the Eagle Care Home.

From the owner: At The ECC Home, we’re on a mission to restore compassionate care to the heart of healthcare. We…read moreare dedicated to bringing care back into healthcare! Your loved one will receive optimal care with our low provider to resident ratio.

Very displeased with service from Synergy Home Care for numerous reasons. After several months on…read moreservice for bathing attendant Monday through Friday, today September 5, 2025 I discontinued service. Previous calls to Synergy with complaints were not addressed. Attendants would come into my home and pull out their cell phones and play games instead of having any eye to eye contact or any communitcation with me as their client.

You need to review and check on the actual people who are the caretakers.They use my parents home…read moreto do their crafts and play games.They don't watch my mother when she's sitting in her chair give her crap like cookies when she needs a snack and don't use a plate (lazy piggy).They are told to follow a schedule for getting her up to make sure she eats and takes her meds on time.They change the meds to be given to a different time that's fits their needs ( stupid these need to be given at a certain time for a reason!! I'm a pharmacist I know).They don't bathe her like they should or make her brush her teeth and keep giving her sugar and crap instead of nutritious meals.Wonder why she eats like a horse when I go to visit her.Quit sitting on your asses and do your job or find another.What the hell is this company hiring? Training..... appears non-existent.This is Synergy Wisconsin to be clear Waushara county.Its bad when you know the other caretakers are commenting on the shitty ones your parent is paired with.Get it together or get a lawsuit.Certain caretakers should be paid less,Than the superior ones.Do your job ! Follow the plan.My mom had several falls because of lazy incompetence.Oh I guess I should post a photo of the caretaker sleeping in the chair snoring with her arm hanging down when we came back from the grocery.Hope she didn't miss my moms calls ( and quit lying).When we go to visit they think they can shirk their duties and are more interesting in what we r doing than what they should be doing.Piss poor people do your JOB!Tired of feeding them too.

We couldn't have done it without help from Sisters Care!…read more Our mother broke her ankle and needed inpatient rehab after the surgery to repair it. She is also in stage 5 Alzheimer's dementia and had a very bad reaction to the anesthesia used during the surgery; a very common side effect for those with dementia. Family members and friends were by her side all day and evening, but we didn't have anyone who could be there at night. Mom was having extremely vivid nightmares and would be very upset when she woke up in the middle of the night disoriented and feeling an urgent need to get out of bed and run away! Sisters Care from The Village at Incarnate Word provided the overnight coverage for us. The "angels" who helped Mom were able to reorient and help her to calm down so she could go back to sleep. They also kept her from walking on her broken ankle before it was sufficiently healed. I wish I could mention each of our caregivers directly.... I waited far too long to submit this review and have forgotten the names, but not the kindness, peace of mind, respite and quality care they gave our family and friends so we could be there to support Mom! #homecare #inhomecare #qualitycare #seniorcare #SistersCareCaregiving #TheVillageAtIncarnateWord

I cannot say enough good things about Sisters Care! My mom had dementia and was at an in between…read morestage...between self reliance and needing full time care. Onboarding was seemless and stress free. We explained moms level of dementia and a "story" to go along with. Mom was getting a "personal assistant" once a week for companionship and shopping for any of her personal needs. The care givers were so kind! No pressure...just friendship. It was the perfect situation for mom. Thank you Sisters Care! xxx

On call 24/7! These guys have quite a racket going on with…read moreat-home nursing, physical, speech, and occupational therapy. They can come out to your place, and offer their services with your even having to leave the sofa! They have two main levels of people who come out- the actual therapists / nurses, and the therapist supervisors who have to assess and reassess things and make sure that there's measurable improvements in order for the care to continue. One of the best things about Enhabit Home Health is the bedside manner of the employees. They're always friendly and understanding. They must put up with a bunch of stuff on a regular basis, but they're always professional and empathetic. We've had to cancel on them last minute, and when I'd be cursing up a storm about last minute cancellations, they're completely understanding. My only complaint is that they're rarely on time. They can only schedule things the night before, so it makes things kinda seat of your pants when it comes to trying to schedule your day when they're on call.

The field staff is great but administrative/administrator staff is very lacking. their scheduling…read moreis atrocious and they are not willing to work with you. The field staff does not get their schedules until after 5 pm and are not allowed to make calls or appointments ahead of one day in advance.

My family and I are so grateful to Griswald for all they have done for my family and my father in…read morehis final days. Amidst the fear and chaos that came with hospice and the unknown, our caretakers went above and beyond to make my father's final weeks as comfortable as possible. Our first night home, where we were at our most unsure, Maria Lerma came as if an angel. She brought with her a sense of calm and peace that we really needed. Upon finding out we are Catholic, Maria took the time to pray the rosary with my father as he fell asleep. It was at that moment that I felt, as if in answer to a prayer, "You're going to be ok." The next day, we were blessed with Pius, who stayed with us every weekday (and sometimes more) until the end. There are so many things I could say about Pius and how wonderful he was. He went above and beyond with my father. Not only did he take the time to get to know my father but also helped him keep his dignity as best he could. For someone as strong and intelligent as my father was, I know how frustrating it could be for people to come in and talk down to him or treat him as less than. Pius was never that way. They regularly would chat or just sit and watch the news together. Even toward the end when my father was no longer waking up, Pius still made it a point to turn on the news, saying that he believed it calmed my father. That attention and care was exactly what we needed. There were several other caretakers who went above and beyond that deserve recognition like Destiny who jumped right in and showed initiative, taking great care of him on the weekends. Also, Katy who spent many nights up with him getting him whatever he requested and never batting an eye. And finally Raedarianna (Rae) who was there on my father's last night when he passed peacefully. No amount of training can prepare you for a night like that. Even after his passing, she stayed with my daughter and I, offering condolences and comfort until hospice came to pronounce him. That time was some of the hardest of my life. But our caretakers were a light in a dark storm. Even when we had a rough caretaker, Griswald handled it immediately. This is a company that puts the families they care for first. Even through immense grief, it gives me peace, knowing that my father had a team of people caring for him with all they had. He deserved nothing less.

Below quote is found directly from Googles World Wide Web & a more realistic representation of what…read moremajority of people experience & was encountered during our terrible experiences with Griswold while unfortunately being forced to retain an Atty to expel Griswold's constant neglect, over billing, theft, damage, ect. from our residence being able to finally move our loved one into a beautiful Assisted Living Facility that had the proper professional numerous capable staff able to move our loved one about the facility & bathrooms with a wide range of resources including a fully staffed dining room that catered to our loved one's needs. Griswold home care evidently has no problem keeping elderly bed bound indefinitely to the detriment of the elderly. Customers beware ! " Griswold Home Care holds an average rating of 2.5 stars across multiple customer review platforms, though ratings vary widely depending on the specific local franchise. Yelp +1 Common Customer Complaints * Negligence & Slow Response: Reports of caregivers failing to act quickly in medical emergencies (such as leaving a fallen senior on the floor without calling 911 immediately) and administrative delays in responding to family concerns. Caring.com +1 * Staffing & Vetting Issues: Complaints regarding caregivers leaving shifts early, lack of punctuality, or inappropriate behavior during night hours. ) The Senior List +2 * Billing & Financial Concerns: Allegations of unexpected rate increases, billing issues for unrendered services, or disputed policies on emergency response charges. Yelp * Property Incidents: Rare but severe local complaints involving missing items or alleged theft in a client's home. "

I am a advocate for seniors in our Veteran/Spouse Friends have been in this industry for 33 years…read morecovering all of taxes as well as out of state, helping those that need caregivers, Home Health, specialty physicians, rehab, skilled nursing facilities, and much more. I have worked alongside Family Tree for quite a few years now referring my clients/patients to those that need care coming into their home either for a short period of time up to 24 hours a day for several months. I worked very closely with Cheryl who goes above and beyond doing assessments with the patient and working with their entire Family tree team and getting all the care that our clients need. Cheryl and her team have never left me astray always on time and my families are super pleased with the care that is provided. I give them all a five star thank you Cheryl for doing all that you do for my clients. Brenda Dever-Armstrong, CEO/Owner/CSA/Getiatric Advisor The Next Horizon

Mom is at Adante IL. The front line (meaning the caregivers on site) are fantastic !!…read more The back office, meaning the ones actually scheduling the caregivers, are not responsive and require multiple emails and/or texts to get them to confirm. This does not work well when the family member responsible for the resident tries to schedule service in order to travel. It does not matter how good the caregivers are, if the family member cannot get confirmation of service, they either have to risk not getting service or cancel their travel. My loved one is too important for me to take that risk. I fired Family Tree after my third time having communication challenges.

Let me be very clear about En Su Casa. My father already has an agency and a wonderful provider,…read moreand we are happy where we are.Two days ago, your employee Y.T. called my father and then called me trying to get us to switch to your agency. We told her no, we are happy. She kept pushing, telling us you would pay us more. We said no. Then she offered to pay us $100 out of her own pocket. We said no again. Then she said she would come to our home, and we told her do not come.Do not call my father again. Do not call me again. We will be reporting this to DADS tomorrow.

Always deliver quality care and take care of their employees. Community partners and caring for…read moreour most vulnerable population through hiring of good employees. Been around in the healthcare world for years.

Wonderful staff who helped us from the very first call and throughout the time we needed help…read more Very simple and good communication to our family.

We used this for around 3 months. The first caregiver we had our first month was great, but the…read morelast two they've tried to send to replace her when she went on medical leave have been awful. Not only did they not notify us the first caregiver was no longer available and they had switched caregivers, but we get a call from her memory care facility with a complaint that the new caregiver we were unaware she had was aggressively grabbing our loved one and forcing them to sit while the caregiver scrolled her phone. She apparently stayed on her phone the majority of the time she was with her the week we had no idea this lady was even there. Then the third attempted caregiver they sent started fine the first week.... however, since has had complaints from the memory care staff of potentially being high while caregiving, again on their phone like the last one, and was caught being gone from the facility by me in person during the hour she was "clocked in" with the staff saying she left to an appointment. She had the nerve to come back, meet me and see me there, and then clock out at her usual time even though she had been gone the last hour. I do not trust the hiring process these caregivers undergo.... I feel like we threw away money for the last two months of caregiver services.... Not planning to use them ever again.

I work here and absolutely love the flexibility the office gives me! It's only been a few months…read moreand I enjoy working with a very specific client. We both love the same shows, love cats and enjoy conversation.

Right at Home Care was a blessing to me and my family. Our care provider, Simona, literally saved…read moremy mom's life. I highly recommend Right at Home Care!