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    Nelson Jason A MD

    3.0 (2 reviews)

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    6 years ago

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    Hill Country Medical Associates

    Hill Country Medical Associates

    2.2(32 reviews)
    0.0 mi

    Since Dr. Jacks retired I am disappointed with this office, leaving. Had the worst experience with…read morethe gal drawing blood today. She says she can't give me quotes on specific blood tests on Medicare which I had no problem with them for over ten years. After an exasperating argument she decided to give me the quotes with attitude. No need to put with this anymore.

    0/10. I had the ultimate displeasure of having to speak with Alicia (the blonde gal who looks like…read moreshe may be pregnant, definitely hasn't slept in a while) yesterday and my, if she was the first person you have to come across, I'd never ever go to that office. However, I was there with my father and he's deaf so he has no idea what a b-word this lady is. Condescending and incredibly rude to boot. She kept telling me that someone had cancelled my dad's appointment and then tried to imply that *I* had, when I knew I had done no such thing. Then, at some point during our yell-fest, she said that they'd had to cancel the appointments for the nurse practitioner because of an emergency that came up and that they'd cancelled with the interpreter. A person who is neither me nor someone who is related to me or my father or anyone we even know. So now Alicia had given herself away - they cancelled with the interpreter but NOT the patient himself. What sense does that make?? And when I called to lodge a complaint about this woman, I was - tragically - transferred to the goon herself and she said that my complaint was "unproductive" and hung up on me. If the doctors/owners there see this complaint, y'all have my number and I'd LOVE to share more about what happened yesterday because I will be making sure everyone I know knows about your office staff and how they handle your patients (i.e. the money flowing into your office). I hope Alicia sees this too. And I hope that the office manager I was unable to speak to (she's on vacation for 2 weeks...) sees this and forces Miss Alicia to get customer service training because she is woefully lacking. Zero stars, would definitely *NOT* recommend the Landa location. I will be transferring my father's care to another doctor at another location. There's no way I want that woman near my parents ever again. Hideous hideous fool that she is.

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    Blue Agave Functional Medicine

    Blue Agave Functional Medicine

    2.0(2 reviews)
    1.9 mi

    I made an appointment seeking a possible plan to continue my already healthy lifestyle after…read morebattling breast cancer. I am very knowledgeable of supplements, good food, choices, exercise, etc. The PA I met with, continually referenced her mother's breast cancer, which she noted recurred six times, and commented about her nearly the entire hour. Not very encouraging. When I told her, I already knew the things she was writing on the whiteboard, she didn't really seem to have much of a plan. I understand the process of getting blood work to see where my numbers are. But I also brought a notebook full of information, indicating my blood work from only 4 1/2 months ago, which she didn't even look at. I repeatedly told her I did not have blood pressure, blood, sugar, cholesterol, or any other medical issues. That the only medication I take is a hormone blocker since the breast cancer and mastectomy. The breast cancer hit me out of left field, and I do have a genetic mutation. She mentioned the IV therapy, which again, was not something I was seeking. I had a preventative style doctor up until a month before I was diagnosed with cancer because she retired. She was a former ER physician. This experience didn't even come close to the knowledge of my previous physician. Not to mention, I was not offered an opportunity to see the Doctor who oversees this facility. It's doubtful I will return

    Doctors and staff are great when you can get in, but currently has a 2 month wait for in person…read moreappointments. They are not great at returning phone calls and the last two times I have needed a referral it has been a nightmare. I have dropped them as my primary care and switched to someone I'm hoping will be better.

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    Nelson Jason A MD - familydr - Updated May 2026

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