Great doctor who actually listens. Hard to find Doctors…read morelike that. I drive from Converse to New Braunfels to see him. His nurse Rebecca on top of things with getting back to you or send prescriptions. Whole staff excellent highly recommend

Dr. Brock is a kind, wise, gentle doctor who is very knowledgeable and…read more thorough yet he keeps is appointments and does not cause a long wait. The office runs very smooth and that was a pleasant change from my previous doctor. Cannot speak highly enough of Dr. Brock. He is definitely a great choice! Lee Christensen

Dr. Lomotey is the best! She is thoughtful, kind and truly cares about her patients! I love her DPC…read moremodel, it makes getting in touch so easy! If my daughter has a rash, I can just text her picture and she can give me advice without me having to come in. It's really nice and convenient as busy a mom. I highly recommend Thrive!

I have had the best experience at this Office and with my Doctor (Midwife) Tammy Huff. She truly is…read morethe most caring and comforting person. She cares not only about the baby but truly about you wether personal or physical. I'm truly happy she was the one who delivered my babygirl!

LOVE this place. Switched to here because the OB I went to before was so rude and hateful. Have to…read moresay I am SO impressed and absolutely love Tammy Huff. She is the best and the whole staff is super friendly and helpful I could not be happier and look forward to having my prenatal care taken care of here

I have a few different things that I was disappointed about…read more I am disappointed that I was made to pay for a visit to discuss test results when it could've been discussed with me over the phone. Also this was a follow up "visit" from my annual. I have had this experience before and I was never asked to pay for my follow up appt and I was told "it's a part of your annual, you don't need to. It's covered." when I asked at Lone Star Medical why I needed to pay for a follow up visit, her answer at the front desk was "it's $25 :)". So I was like whatever, just get it over with. But I don't think that was fair. On regards to the provider care, I was told everything was fine -many things were, but not everything. I caught a low level for something on my bloodwork and a high one that's been alarming for me for a couple of years now and my provider just goes "it's not bad". But I do have several symptoms of something "unknown" and "undiagnosed" things that aren't normal. The wait times when I was scheduled and fasted was insane. The lab provider was amazing! 5 stars to her. In all senses. Great at her work and she deserves a raise! Also, I had recommended a friend so she could have her annual visit and we both are new patients, however, they never ever called her back to schedule hers. Of course she ended up going somewhere else. I just wish this town would have better options that take insurance and provide caring care. Not business care. My provider, however, the great things I can say is that she has an amazing personality and made me feel like home while in the office visit with her. However, communication after my appointment didn't meet my expectations.

I have been going to Lonestar Medical for over 10 years now…read more While no one really enjoys going to the doctor, Lonestar Medical makes it a breeze. I see Dr. Jay Gruhlkey and it is always a pleasant experience. You really have to appreciate his professional, yet laid back jeans and a button up shirt and cowboy boots, approach to medical care. He has never steered me wrong, and his bedside manner is outstanding. Listens to your issues, does not judge, and explores all options to treat your issues. Highly recommend him. He is hard to get in to see, but if you have time to wait, definitely try to.

My whole family goes here! We love all of the staff and physicians here! They do same day sick…read moreappointments and work with my frustrating insurance too. They go above and beyond to care for us and our pocketbook. I'm so grateful to have such a great team looking after me and my family!

Dr. Boeker is so wonderful and takes the time to listen to your concerns. We have received care…read morehere for our newborn for several months now and all the staff have been incredibly helpful getting us in when needed, relaying messages to the pediatrician, and returning calls in a timely manner.

Dr. Francis has been by PCP since I moved to NB in 2019. He was previously located at 545…read moreCreekside Crossing (Resolute Hospital) but has since moved to his current location at 790 Generations Dr. Ste. 500. Dr. Francis and his staff are amazing! They are always very professional, courteous, and responsive to my requests. He takes the time to listen to my issues, never rushing me as he ask appropriate checking questions to ensure we're on the same page. He has done a great job identifying any issues I've had then putting a plan in place to address them. He always has a great smile and personality and makes me feel like I'm going to visit a trusted friend. I recommend Dr. Francis and his staff to anyone looking for a knowledgeable, caring, and experienced doctor and staff. You will not be disappointed!

My family and I have always had a good experience here. The staff is professional and there's never…read morebeen a long wait

I love that Dr Briggs will care for you, your child and pregnancy. I was not happy about having to…read moreswitch baby doctors due to location, but I LOVE Dr Briggs. She is sweet, knowledgeable and advocates for her patients. This will be a nice pregnancy journey with her.

Dr. Francis is the consummate physician. He genuinely cares about each of his patients as the…read moreindividual they are; non-judgmental and listens to the patient and their circumstances to find multiple solutions/approaches to achieve optimal health. He is extremely knowledgeable about medical issues across the board, but will also not hesitate to refer you to a specialist when his expertise is not enough. The staff are very friendly and helpful as well, and go out of their way to take care of your issues. I have worked with physicians over the past 20 years and I can honestly say that I have never seen, worked with or found another physician better than Dr. Francis. If he's accepting new patients, don't wait to get in to see him because the spot(s) won't last long.

I've never had a doctor be so patient kind and understanding to me in my whole life I have severe…read moreanxiety when going to the doctor visits because of a bad experience and he just made me feel so comfortable I can't thank him enough for listening to me ramble for 30 mins! Hahah

Since Dr. Jacks retired I am disappointed with this office, leaving. Had the worst experience with…read morethe gal drawing blood today. She says she can't give me quotes on specific blood tests on Medicare which I had no problem with them for over ten years. After an exasperating argument she decided to give me the quotes with attitude. No need to put with this anymore.

0/10. I had the ultimate displeasure of having to speak with Alicia (the blonde gal who looks like…read moreshe may be pregnant, definitely hasn't slept in a while) yesterday and my, if she was the first person you have to come across, I'd never ever go to that office. However, I was there with my father and he's deaf so he has no idea what a b-word this lady is. Condescending and incredibly rude to boot. She kept telling me that someone had cancelled my dad's appointment and then tried to imply that *I* had, when I knew I had done no such thing. Then, at some point during our yell-fest, she said that they'd had to cancel the appointments for the nurse practitioner because of an emergency that came up and that they'd cancelled with the interpreter. A person who is neither me nor someone who is related to me or my father or anyone we even know. So now Alicia had given herself away - they cancelled with the interpreter but NOT the patient himself. What sense does that make?? And when I called to lodge a complaint about this woman, I was - tragically - transferred to the goon herself and she said that my complaint was "unproductive" and hung up on me. If the doctors/owners there see this complaint, y'all have my number and I'd LOVE to share more about what happened yesterday because I will be making sure everyone I know knows about your office staff and how they handle your patients (i.e. the money flowing into your office). I hope Alicia sees this too. And I hope that the office manager I was unable to speak to (she's on vacation for 2 weeks...) sees this and forces Miss Alicia to get customer service training because she is woefully lacking. Zero stars, would definitely *NOT* recommend the Landa location. I will be transferring my father's care to another doctor at another location. There's no way I want that woman near my parents ever again. Hideous hideous fool that she is.

I had an emergency room visit back in February and whilst the Dr. at Resolute, a hospital I…read morewouldn't recommend AT ALL, they referred me to PAK MEDICAL GROUP. I'm honestly sincerely grateful for their kindness, their bed side manner and meticulousness "dotting every 'I and crossing everything T' in the process of/per my individual needs." This group us fantastic and FNP NATALIE B. and her staff at the Canyon Lake location is squared away! Compassionate for the patients needs, considerate of the situation, excellent response time and overall A+ SERVICE WITH THIS GROUP! There are two locations here in NB, TX, one on Common Street and Canyon Lake, the one I am a patient at.... And am grateful to have found! GOD BLESS THIS GROUP AND ALL THEY DO!

What a huge mistake losing Dr Stanhope. Had to see another provider, Dr Ho who is in our opinion…read morehorrible. Didn't listen. Accused our doctor of 10 years of being incompetent, he rushed through the appointment, took me off all the medicine that I have been on, would not listen to my concerns , he will not be someone I see again. I fell a couple of months ago and fractured some ribs I've been falling at that point Dr Stanhope was out I had to see Dr h o and he had ordered a brain scan and instead of going to the insurance company to make sure it got done he said he's not worried about it when I continue to have dizziness and headaches. It was very obvious to me that this doctor did not care. My wife and I have been patients of Dr Stanhope for over 10 years and have never been treated anywhere near what I dealt with today. This was the worst representation for pack medical that I have ever seen and we were many many years back some of the first patients of Dr pack when he came to town with his first wife kristen. I strongly suggest that if their Dr Stanhope was your provider and they tried to make you see this new guy did you find somebody else because this guy could really give a care less about your health. Keep in mind that we have been patients of our doctor for over 10 years and even when Dr Pat came to town originally with his first wife we saw them as well and we're extremely happy this is the first time that we've had them have a see someone who's so completely incompetent and quite honestly has put my husband's health in jeopardy