I have had the best experience at this Office and with my Doctor (Midwife) Tammy Huff. She truly is…read morethe most caring and comforting person. She cares not only about the baby but truly about you wether personal or physical. I'm truly happy she was the one who delivered my babygirl!

LOVE this place. Switched to here because the OB I went to before was so rude and hateful. Have to…read moresay I am SO impressed and absolutely love Tammy Huff. She is the best and the whole staff is super friendly and helpful I could not be happier and look forward to having my prenatal care taken care of here

I have a few different things that I was disappointed about…read more I am disappointed that I was made to pay for a visit to discuss test results when it could've been discussed with me over the phone. Also this was a follow up "visit" from my annual. I have had this experience before and I was never asked to pay for my follow up appt and I was told "it's a part of your annual, you don't need to. It's covered." when I asked at Lone Star Medical why I needed to pay for a follow up visit, her answer at the front desk was "it's $25 :)". So I was like whatever, just get it over with. But I don't think that was fair. On regards to the provider care, I was told everything was fine -many things were, but not everything. I caught a low level for something on my bloodwork and a high one that's been alarming for me for a couple of years now and my provider just goes "it's not bad". But I do have several symptoms of something "unknown" and "undiagnosed" things that aren't normal. The wait times when I was scheduled and fasted was insane. The lab provider was amazing! 5 stars to her. In all senses. Great at her work and she deserves a raise! Also, I had recommended a friend so she could have her annual visit and we both are new patients, however, they never ever called her back to schedule hers. Of course she ended up going somewhere else. I just wish this town would have better options that take insurance and provide caring care. Not business care. My provider, however, the great things I can say is that she has an amazing personality and made me feel like home while in the office visit with her. However, communication after my appointment didn't meet my expectations.

I have been going to Lonestar Medical for over 10 years now…read more While no one really enjoys going to the doctor, Lonestar Medical makes it a breeze. I see Dr. Jay Gruhlkey and it is always a pleasant experience. You really have to appreciate his professional, yet laid back jeans and a button up shirt and cowboy boots, approach to medical care. He has never steered me wrong, and his bedside manner is outstanding. Listens to your issues, does not judge, and explores all options to treat your issues. Highly recommend him. He is hard to get in to see, but if you have time to wait, definitely try to.

My whole family goes here! We love all of the staff and physicians here! They do same day sick…read moreappointments and work with my frustrating insurance too. They go above and beyond to care for us and our pocketbook. I'm so grateful to have such a great team looking after me and my family!

Dr. Boeker is so wonderful and takes the time to listen to your concerns. We have received care…read morehere for our newborn for several months now and all the staff have been incredibly helpful getting us in when needed, relaying messages to the pediatrician, and returning calls in a timely manner.

Unprofessional, incompetent, and completely uncaring. I have wasted more time and energy with this…read moreorganization that I would like to admit. They will waste your time and make mistakes. The only reason for two stars instead of one is because the front desk staff is friendly. Avoid at all costs!

There is no consistency in what they do. "Providers" are not doctors and usually move around a…read morelot. Difficult to get anyone to answer phones or respond to pharmacy inquiries. Kept going back thinking things would change. Nope. Guessing it's time to find a different Primary Care facility.

Dr. Francis has been by PCP since I moved to NB in 2019. He was previously located at 545…read moreCreekside Crossing (Resolute Hospital) but has since moved to his current location at 790 Generations Dr. Ste. 500. Dr. Francis and his staff are amazing! They are always very professional, courteous, and responsive to my requests. He takes the time to listen to my issues, never rushing me as he ask appropriate checking questions to ensure we're on the same page. He has done a great job identifying any issues I've had then putting a plan in place to address them. He always has a great smile and personality and makes me feel like I'm going to visit a trusted friend. I recommend Dr. Francis and his staff to anyone looking for a knowledgeable, caring, and experienced doctor and staff. You will not be disappointed!

The staff and the doctors are all absolutely amazing. They are on the ball with every test you may…read moreneed and they always follow up with you.

I had an appointment for blood work, and the receptionist forgot to notify them that I had arrived…read more I ended up waiting 50 minutes before being attended.¹

It's unfortunate when good doctors prioritize profit over service. The staff is incompetent and…read morerude.

I had an emergency room visit back in February and whilst the Dr. at Resolute, a hospital I…read morewouldn't recommend AT ALL, they referred me to PAK MEDICAL GROUP. I'm honestly sincerely grateful for their kindness, their bed side manner and meticulousness "dotting every 'I and crossing everything T' in the process of/per my individual needs." This group us fantastic and FNP NATALIE B. and her staff at the Canyon Lake location is squared away! Compassionate for the patients needs, considerate of the situation, excellent response time and overall A+ SERVICE WITH THIS GROUP! There are two locations here in NB, TX, one on Common Street and Canyon Lake, the one I am a patient at.... And am grateful to have found! GOD BLESS THIS GROUP AND ALL THEY DO!

What a huge mistake losing Dr Stanhope. Had to see another provider, Dr Ho who is in our opinion…read morehorrible. Didn't listen. Accused our doctor of 10 years of being incompetent, he rushed through the appointment, took me off all the medicine that I have been on, would not listen to my concerns , he will not be someone I see again. I fell a couple of months ago and fractured some ribs I've been falling at that point Dr Stanhope was out I had to see Dr h o and he had ordered a brain scan and instead of going to the insurance company to make sure it got done he said he's not worried about it when I continue to have dizziness and headaches. It was very obvious to me that this doctor did not care. My wife and I have been patients of Dr Stanhope for over 10 years and have never been treated anywhere near what I dealt with today. This was the worst representation for pack medical that I have ever seen and we were many many years back some of the first patients of Dr pack when he came to town with his first wife kristen. I strongly suggest that if their Dr Stanhope was your provider and they tried to make you see this new guy did you find somebody else because this guy could really give a care less about your health. Keep in mind that we have been patients of our doctor for over 10 years and even when Dr Pat came to town originally with his first wife we saw them as well and we're extremely happy this is the first time that we've had them have a see someone who's so completely incompetent and quite honestly has put my husband's health in jeopardy

My family and I have always had a good experience here. The staff is professional and there's never…read morebeen a long wait

I love that Dr Briggs will care for you, your child and pregnancy. I was not happy about having to…read moreswitch baby doctors due to location, but I LOVE Dr Briggs. She is sweet, knowledgeable and advocates for her patients. This will be a nice pregnancy journey with her.

Staff are very friendly and prompt. PA Joni Maxwell is…read moreincredible. She takes her time and explains everything thoroughly. She makes sure that all your needed appointments are scheduled and medications are up to date. I am glad to have her for my Primary Physician.

Friendliness at front desk. Not all were abrupt but some were very…read more I was called back to exam room within 15 minutes which is good. MA does her job well in exam room. Then she says doctor will be with your shortly....90 minutes I waited. I asked a couple times always said oh you're next. I left without seeing a doctor. Total time without seeing a doctor 2 hours 15 min. This includes the time in lobby and filling out iPad info Work on the schedule or tell your patients they may want to reschedule due to the wait Came back following day. All went well. But at the very end I was told someone would come to the exam room to schedule my lab review appointment. I waited 25 minutes no one came and I left.