Vitas staff lacks experience with diverse cultures. My family was not given the courtesy of…read morerespecting our beliefs. I was often told they could not supply my loved one with supplies which forced me to buy my own. I requested my loved one receive medication for possible UTI, but it was denied. In the end we left Vitas due to lack of empathy, not working with the family, and excessive out-of-pocket costs.

My father was transferred to Vitas after 5 weeks in the hospital. He passed less than 24 hours…read morethere. The staff were amazing and helpful. Since my father served in the Army they offered to play Taps and honored his service with plaque and U.S. Flag pin given to my mother. When the funeral home came to transfer my father they draped him with a U.S. Flag and everyone in the hallway paid their respects while Taps played and fellow Vets were saluting and others with their head bowed as they escorted him to the funeral home. Thank you for making us feel so special and important for the short time we were there.

I wanted to say how very pleased I have been with the care that Companion Hospice gave the care to…read moremy husband. They went above and beyond..My husband was very ill with Ataxia and was bed ridden. Companion took care of everything... Every one from Mary the administrator,Jackie the social worker, Leonard the Chaplain,Anna our wonderful CNA, Karen our RN and then Jeremiah were so awesome!!!I cannot forget Melissa,who came when Bill passed, she handled everything for me ..I just wanted to say THANK YOU SO MUCH!!! They are like family to me and I will never forget any of you....I love them all.....

Companion Hospice was our choice to take care of my sister-n-law in Jan. 2024. I can not say enough…read moregood things about the care and support they gave us! Mary, the Administrator, is amazing! She always does what she says she's going to do and was there for us anytime we needed her. She treated us like family and fought for my sister-n-law's wishes. She is very knowledgeable, being a RN herself, and helped us better understand the current medical situation of my sister-n-law. Mary's main goal was what was best for the patient not what was best for the medical companies involved. Jacqueline, social worker, is such a sweetheart. She helped us with all the paperwork, making everything smooth and easy. Even coming on very short notice when we realized there were some legal forms we needed notarized and completed quickly. Noelia, one of the RN's, is so kind, loving and supportive. She genuinely wants what is best for the patient and works hard with the facility that the patient is in to get the best care for the patient. I once again was in a position to need hospice for a family friend just yesterday and called Mary early on a Wednesday morning. She quickly got back to me and within a very short time was personally at the hospital helping us get the patient into a hospice facility. Even before she could physically come to the hospital she was already working on things for the patient. Everything was quickly and smoothly handled, by early that afternoon the patient had been transported to a beautiful Hospice Facility and made comfortable. When you are in a position that you need a Hospice company to be involved in your loved ones care, it can be scary, emotional, confusing and overwhelming. But I can say that all the staff that helped us from Companion Hospice made both times for me simple, smooth, stress free and I was comforted, educated, supported and extremely well taken care of. I highly recommend them!

They don't answer phone calls, can't leave a message and the 24 hr line hangs up on you. Is this…read morecompany in business?

The entire Generous Home Care Team has been the best. My older brother had a stroke and after being…read moredismissed from rehab, they stepped in to help with the necessities to accommodate my brother at my home as well as offer home health therapy. The therapists and nurses were on top of keeping my brother healthy and getting him better from day one. Now he's able to walk and move his arm and leg. We are very grateful for everyone's efforts and hard work. We recommend Generous Home Care to all. San Antonio, Texas

Great nurses and chaplains. Team approach to caring for hospice patients…read more Nurses are attentive and responsive. Nurses and chaplains are caring and listen. Team communicated with us about the care plan.

Hope Hospice has been wonderful during the time of my Mom's passing. They were attentive and…read moreresponsive. The nurses were caring and listened to us. They understood and empathize with the family. They were very gentle with my Mom and communicated with us and the care home.

This company provided Respite Care for my Daddy who died from Parkinson's…read more The staff was terrific for my Mom and us kids! Special thanks to Jen and Angela

They charged me over $8,000 to stay with my husband from 7 pm to 7 am about 8 times then told me I…read moresigned an agreement for over 3 weeks. They need to be reported about how shady they are

The people working directly with the patient, like CNA's, nurses and chaplain, are really kind and…read moreconcern about the patient wellbeing in general. I am very grateful for their services with my mother. However, the process with the administration to get adequate treatment is really hard and frustrating. If you are not requesting what your love ones need, you will not get it. Eventhoug you are requesting some procedures for comfort, Vitas might delay everything with their burocratic process in the administration. I noticed that we were more efficient and faster doing everything by ourselves. You need to work double the extra mile to get things done through Vitas. Additionally, the company is extremely slow covering the payments for treatment that are their responsibility. My mother bills even went to collection agencies because Vitas has not pay them on time. It is frustrating to be receiving collection calls every day for something that is not my responsibility, but Vitas Hospice. Working with Vitas administration is really a headache. The patient care is decent, but I was expecting much more from administration. It is the end of May, 2025 and I still receiving bills from December, 2024; final notice and collection agencies correspondences.

This hospice company is exceptional! Thank you Vitas healthcare for providing 46 years of expert…read morecare.

This company good on my part they do evxcellebt care will keep u informed of anything you have to…read moreask, very communicative loving compassionate and the have empathy the staff is wonderful and veryvre s respectst ful on the patient aswell as family

Circle of Life took great care of my dad in the last few months of his life. Without their help, we…read morecould not have kept my dad at home with us. And they were extremely patient with all my questions. The staff is genuinely caring, even coming to comfort us on the dad my dad passed away.

The San Antonio location is under new leadership and has a very caring and compassionate team.read more

Dear Christus VNA, I…read moream long overdue for writing this post, as my mother passed away Thanksgiving night of 2021, but I would be out of line if I did not. First, to sum up your care...simply outstanding from start to finish. For those looking to transition your mother to live with you, that process was seamless. My mother moved from Mississippi, where she was under hospice care, to TX, and the transition of service never missed a beat. When she arrived, everything was here waiting on her, to include her bed (already set up). Throughout my mother's six months of survival after she arrived in San Antonio, CHRISTUS VNA were extremely professional and caring, from the nurses, care providers, social workers, chaplains, etc. Whenever I called to ask questions or report an advancement in her Alzheimer's stages, they were at our home within 24 hours of my call, if not the same day. My wife is actually a nurse, but there is something special about having a hospice nurse to assist you. I know all experiences are different, but I simply had to share this organization made my mother's remaining moments special, and comforted us as well. May God Bless your entire staff. Paul A.

When a loved one dies the last thing you need from caregivers is confusion and ignorance. Kindred…read moreHospice is one of the most unprofessional, unorganized and ignorant companies that I've ever dealt with. Tony the Chaplain that was assigned to us was a mess when praying. We even stopped crying because he was choked up during the prayer and we almost had to stop just to console him. Then after he prayed he awkwardly stood there then said "sorry to interrupt but I have somewhere to be in a few minutes"!! Finally when our loved one passed they showed up 3 hours later to pronounce him.

Kindred hospice was assigned to my father while he was on the hospital. While talking with their…read morecoordinator there, she assured me that he would receive 24hr on his last day of life. This made me comfortable knowing he was leaving us soon. The first day with them, that nurse assured me the same thing along with someone to bathe him 3 times a week, this never happened. The nurses that did come by, stayed only 15 min to check his vitals. Then when asked medical advice, they shared personal life stories and biblical lectures. The day my father passed, we were by ourselves the entire time. We called the nurses every hour and every time they said there was nothing they could do. It was over an hour after my father passed when the nurse showed up to pronounce him dead. Then proceeded to let the family know that his shift was over and left. Exactly what makes them a hospice care company?