I had an amazing experience here, mainly because of my server Anthony serrano, he went above and beyond. we never had to ask for anything he already had it ready for us or gave it to us without having to ask him. i've never had a server like him before. we felt welcomed and felt like home as soon as he came up to our table and introduced himself to us. He was Very kind, Sweet, quick and friendly. the food was amazing as always. i hope everyone who goes out to eat has a server like Anthony once in their life. Thank you Anthony. we had a blast. read more

Food and service was good, as always, but I have been WAITING for them to serve Milk Tea here forever!!! Johnny made us some (that wasn't on the menu) but the milk tea they made us with black tea was absolutely delicious!! Thank you, Johnny! read more

This place was delicious, a lot of delicious options to choose from! Johnny and Grace were very helpful. However our table caught on fire about 3 times. And a couple others too. One flame was so huge but the staff did a great job at putting it out safely. We got the Honey matcha sample it was so good and nice! read more

I've been coming to GEN Korean BBQ for a while, and unfortunately, my recent experience was disappointing. This place used to be consistently good, and the service was one of the things that made it worth coming back. Lately, though, I've noticed the quality of the side dishes has gone downhill. They don't seem as fresh or well-prepared as they used to be. The biggest issue, however, has been the customer service. During our recent visit, it took a long time for anyone to notice when we were out of meat or needed refills. We found ourselves having to repeatedly try to get someone's attention, which really takes away from the experience. I understand that restaurants can get busy, but this felt like a noticeable change from the level of service I was used to receiving here. Today was a particularly slow day. I really hope GEN can get back to the quality and service that made this place a favorite in the first place. read more

Very disappointing experience at GEN Korean BBQ. We had won a $50 gift card that was purchased at Costco and went in for lunch, ordering from the lunch menu. Our waiter recommended the galbi and said it was good, so we agreed to get it. We were not told that the galbi was actually on the dinner menu or that we would be charged the dinner price. We only found out when we received the bill. Then, to make matters worse, we were told that our $50 gift card had a $0 balance. This gift card had been purchased at Costco and had never been used, so that was extremely frustrating. Because of the dinner-priced item and the inability to use our gift card, what we expected to be a reasonably priced lunch ended up costing us $80+ out of pocket. The biggest issue was the lack of transparency. If you're recommending an item during lunch that is only available at dinner pricing, the customer should be clearly informed before ordering. And if there is an issue with a gift card balance, it should be properly verified rather than simply telling the customer it is empty. We left feeling misled and frustrated. Definitely not the experience we expected. read more

I've been to a few other Gen locations, and this one was fine (or mid, as folks younger than me would say!). Our waiter told us when we started ordering, that for a party of six, we could not order two plates of the same thing without manager approval, but then somehow he was able to do this without it being an issue. This restaurant is kind of dark inside, and when our friend who hadn't been to the table yet was trying to find us from the bathroom location, it was hard for her to find us. I don't know if they need more lighting or what. They really do need more ventilation over the burners. That's probably my major complaint on this location, since the smoke seemed to just blow right into our faces throughout the meal. Also the table was cluttered with a bunch of display bottles of products they sell. We moved them but it was a bit of an effort. The food was really good, though not always consistent. Some of the cuts like the short ribs were a bit fatty. Also we ordered carne asada twice, and the first batch was well-marinated and tasty, and the second batch was not. read more

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Our server was the absolute best!!! The ambiance was super chill and laid back. Love the variety of protein choices and the sides. read more

Gen Korean BBQ House - The aftermath - Korean Near Me - Fullerton, California

We had not been here in many years, but decided to come here before going to the movies at the AMC. The prices have gone up from last time in the menu has significantly changed. We came here during a time that was too late for being lunch and too early for being dinner so we had no issues being seated on a weekend. The ambience remains the same with very modern dark and neon colors inside. Our server was super friendly and helpful, guiding us through the new menu items. They no longer place everything on the table as they used to you have to order what you actually want. They still don't have the fish cakes back, but they have other options. The portions are big, but you can ask for half portions. Our grill had an issue where it would heat up too much and it became a fire hazard. This also made it so that the grill had to be replaced more frequently which they did. Overall, we had a really good experience and my boyfriend really love the Al pastor tacos. They also have multiple rise options that they used to not have. Comparing A prices to other Korean barbecues. They are still on the lower part of the range and I think it's a good value for what you get. We will most likely be back when we go back to the movies. read more

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Very average experience, the staff was very kind but slow to check in and take orders. It seems like oil spilled on the floors, as we walked to the restroom it was very slick and seemed unsafe. The biggest issue was the lack of ventilation. It's inherently going to be warm due to the grilling happening but this located seemed to have little to no ventilation making the heat borderline unbearable. I'm still a fan of Gen overall but I would avoid this particular location. read more

This place is consistent with all the locations I've been too. Really good marinated meats. I got like 8 orders of marinated steak. service was good and everyone enjoyed the food. read more

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Tucked away with an inviting warmth, Gen offers an experience that feels less like dining out and more like being welcomed into a well-run, thoughtful home. From the moment you arrive, the staff sets the tone with genuine hospitality--guiding guests through the menu with care, clarity, and an impressive attention to detail. What stands out most is their attentiveness to individual preferences. Dietary restrictions, allergies, and personal tastes are not treated as afterthoughts, but as essential elements of the experience. The team demonstrates a clear commitment to tailoring each dish, ensuring that every guest enjoys a meal suited precisely to them. The space itself is impeccably maintained, creating a comfortable and relaxed environment ideal for lingering over good conversation and even better food. For those seeking a dining experience that combines cleanliness, customization, and heartfelt service, Gen is well worth the visit--your palate will thank you. Cheers The Dutchman read more

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We brought our friends here during lunch hour on a Thursday. We were seated right away. Our female server attended to us immediately and often checked on us at the right times throughout our meal. We ordered beef bulgogi, spicy pork bulgogi and the Hawaiian steak quite a few times. They were our favorites. We also ordered the Gen premium steak (thick but meat was tough) and the chadol which are thin strip rolls of beef brisket (tasted ok and cooked really fast). We also enjoyed their kimchi, paper thin radish and potato salad. For $22.95 per person for an AYCE lunch, this was a great deal. Finally, our server suggested their mochi pancake for dessert which we enjoyed. We ate so much and so fast, we forgot to take pictures of the food! Anyway, we'll definitely be back. read more

Grace was our server tonight and she treated us excellently. She checked on us so frequently and was able to handle our large order. I love this Gen location because they have so many options; sauces, meats, appetizers. It's a struggle to stay away from this restaurant. We will be back soon! read more

I came here for dinner today, and it was a very disappointing experience. There was no sign posted, and none of the staff informed us that the air conditioning wasn't working before we were seated. The restaurant felt like it was around 90°F inside. It was extremely hot, smoky, and the air felt greasy from the kitchen, making it very uncomfortable to eat. Unfortunately, we weren't able to enjoy our dinner because of the conditions. I understand that equipment can fail, but customers should be informed before being seated so they can decide whether they want to stay. read more

Gen Korean BBQ House - Before it got too hot - Korean Near Me - Fullerton, California

I went to Gen to celebrate an anniversary. I was not disappointed. Portions were just right, staff was very attentive towards us, and seating was comfortable. We ordered the AYCE lunch portion. Even though it was lunch time, music was pretty loud. It is the only reason why I would give 4 stars in this case. read more

My friends and I will always hit up GEN in Fullerton, because it rarely ever lets us down and our visit with our server - Meorar, was one of the best dinners that we ever had! From the beginning, she hyped up our party mood and even made ordering such a breeze. Her fun and easy-going personality really added to our experience with the Premium Menu, suggesting we try the skirt steak and long rib bone. We only got Shirley Temples but when she offered the different options for soju, I was sad that I had to resist. Definitely planning on visiting and hoping to sit in her section again! 10/10 would recommend to family and friends! read more

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This was the best Gen BBQ house I've ever been to. Our server Aldo was A+++ amazing server. The air conditioner was great. Food was brought in fast and I had a great time. Will definitely return to this place in the future. read more

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I finally used a gift card I got for Christmas. This place usually has a huge line outside, which is why I avoid it. My husband and I stopped in at 3pm last Friday and there was no line. The service was quick. The prices are reasonable for all you can eat. I especially loved the fried fish appetizer, the bulgogi beef, and the brisket. I enjoyed the potato salad, but my husband was not a fan. The salad was good, but not necessary. Id rather enjoy everything else haha. What stole the show was the lychee soju cocktail! So good! My husband and I shared a pitcher and were blown alway with how tasty it was. We will be back again during mellow hours. read more

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Third or fourth time here at this particular location might go to location is Alhambra. I do like this location though just for a different scenery for dinner on a Saturday night around 8 o'clock there was no wait time, which was great and surprising. Service was good. Food was delicious as always not much to say because I love gen kbbq it's always satisfying read more

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I've been coming here for YEARS This place a couple years ago was headed downwards and was becoming below average; however, with all of the changes, for the price this is honestly one of the best kbbq places you can get. The meats are very good, they give a good quantity and staff are very attentive. I've had $150/person kbbq places and this still beats it, I would highly recommend to come if you have not been within the past year. read more

Gen Korean BBQ House - Korean Near Me - Fullerton, California

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The quality has definitely fallen some at this location. I have never been a fan of the Gen chain, but have gotten some decent meals out of their locations none the less. Sadly, this location seems to be missing their hits lately. The AC issue is an easy problem to hate on, especially with how long it seems to have been this way. Looking deeper though, the quality in their service and meat has died some. The staff don't seem as attentive, at least not the main table hosts (sole food runners I cannot speak on). I certainly cant say its the worst/bad service, but the staff just don't seem as on point as members were a couple years back. Some of the meat cut choices come off "cheap" with how they cook and taste. This may be partially to blame on the grills not being at the right temperature. Prepare to increase the heat a little on your own. I can admit to being a big fan of their "KFC" back in the day, but this last visit had them dishing out plain chicken nuggets with a few drips of sauce. Depressing... Regardless of my feelings, this is still a favorite go-to for many. The restaurant is kept decently clean. Dinner wait times can get lengthy but are never unbearable. read more

10/10 AYCE Dinner - It's been over two years since my last visit, but we finally stopped by after my boyfriend got a gift card. I was honestly impressed by the meat quality. I usually stick to the basics like steak and pork bulgogi, and both were delicious. The steak was my favorite because it's incredibly tender and easy to eat. The corn cheese was just okay since it needed more cheese in each cup. They also have some unique sides like bulgogi cheese fries and cilantro rice. It's clear they know their audience by including Hispanic inspired items on the menu to cater to the local community, and I'm definitely a fan of that fusion. Cost - $31.99 before tax and tip. read more

Our server was amazing but our experience was terrible. Their AC was out and they didn't have any fans around so it was like 100 degrees in there. To add your cooking your food with all the smoke it made hard to breathe: The girls in front are very Rude. The manager said that it's part of their policy is not to give discounts for their AC being broken. NO FANS OFFERED OR ANYWHERE NEAR!! read more

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Food was good and so was the service, but they need to turn down the temp on their AC. I was sweating and so were their poor servers.

Always hits. Great customer service every time! Especially from Roach and Lauren! Our go to spot over Cerritos location.

Love this restaurant always have good workers and good food always bring your meat fast also the restaurant is clean and good for big groups too read more

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Excelente customer service, very good ambiance and a very delicious korean food. I reccomend it. read more

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First night in LA so we decided to check this place out. It was very dark inside and not very busy. My friend had never been to a Korean BBQ so it was an experience for him. We got the premium meals that had a good variety of meats. The food overall was very good. The service on the other hand was eh at best. We ordered the garlic sauce that never came to the table. We said we wanted a bottle of soju that we could share and we were brought 2 bottles. Then we tried to get a small plate of mixed veggies that never came. It was an experience but I don't feel a need to return here. read more

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Friendly staffs, came on a busy Saturday night, food was good, they gave pretty big portions of meats. You can tell the servers were busy, because our grill would burn , but they changed it as soon as they checked up on us. Overall, we had a good experience, restaurant was pretty clean, and we went home full and happy read more

Gen Korean BBQ House - Korean Near Me - Fullerton, California

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Gen KBBQ in Fullerton is amazing! It was a busy night, with a crowd waiting outside for their turn to dine in. My date and I waited about 15 minutes and had great customer service during our dinner. Our server was very friendly and attentive. The staff changed our grills several times without us asking. I loved the quality of the meats, rice paper, and how they had Carne Asada Steak with Tortillas. The vibes and physical location of this restaurant were amazing. Absolutely love this location! read more

Food and service were great! All the meats and sides we ordered were fresh and delicious. Also, the manager was so great and checked on us frequently! Unfortunately, devoured our food so fast the only things pictured were these awesome new drinks that will be added to the menu soon (hopefully). Next time, will have to grab some food pics. Definitely recommend this location! read more

Gen Korean BBQ House - Earl Grey Milk Tea - Korean Near Me - Fullerton, California

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Celebrated my nephew's 12th birthday at Gen. My brothers' and dad's first time at Kbbq. Party of 13 and overall it was a success. Service was provided by Alex and it was friendly and good. All kinds of meats were ordered: Short ribs, Hawaiian steaks, rib fingers, gen premium steaks, Kfc, brisket, al pastor, bulgogi, cheese tonkatsu, double dragon, etc. plus bulgogi fries, deep fried mandu, rice, and hotteok. Restaurant was loud and busy. We had a great time at gen!! read more

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They added the yelp waitlist back! We came in for dinner right before 5. We were seated quickly and everything came out quickly. However, our server wasn't attentive to refills. I tried the boba and they didn't seem fresh. The tea was good and sweet but the boba bells were not the best. Next time I would opt for my tea with out them. read more

Gen Korean BBQ House - Korean Near Me - Fullerton, California

Wow how have I not been here after every pay day?? Hands down such a special experience, we set up a work dinner and everyone left so full and the food, service and staff was top notch. I don't mind the cooking, but I highly suggest you ask your party how they like their meat cooked (crispy, medium etc) maybe not everyone has the same cook preferences. For drinks they have a lot of boba and the strawberry milk drink was super sweet but good. You definitely will smell like a beach bonfire after haha, the smoke exhausts pretty well but that's how KBBQ is. I recommend any of the belly meats and the bulgogi, and the bulgogi fries are kinda small but splittable for two. We typically don't order any chicken as that takes a lot of time to cook down, otherwise most pork and beef will cook within minutes. Depends on your night I guess. This place rocks, and I'll definitely be back soon! read more

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GREAT FOOD (the few items we ordered) Some items we ordered never arrived BAD SERVICE- I do believe they need more staff to provide good service with weekends busy nights. We got our alcohol drinks/waters 5 minutes before finishing our dinner Came here excited, highly recommended by few friends. It was our first/last time here read more

Very disappointing experience. The service was extremely rude and unprofessional. One staff member spoke loudly to customers and treated us disrespectfully, even though we had a baby with us. The food did not seem very hygienic, and flies were flying around the dining area. It was very hot outside, but the AC was not fully on during lunch. We were eating grilled food in a crowded area despite many empty tables, and the ventilation was very poor. Overall, the service, cleanliness, comfort, and dining experience were all very disappointing. This is the first time I have experienced service this bad at a restaurant. read more

Gen Korean BBQ House - Korean Near Me - Fullerton, California

The food is great and the service is pretty good but you can wind up waiting for stuff if it's busy. you get your meats on those rectangle trays and you have those chambered dishes for different sauces. they change out the grill pretty frequently on their own but you can also get it done upon request. i haven't loved the mixed drinks. they're all very sweet. their fountain drinks are always high quality with good carbonation to syrup ratio. it's a coke house. one thing to think about is it's very oily in there. i don't think the exhaust system is very good compared to other similar places i've been. the floor is slippery and you leave with your skin and and glasses greasy and your clothes and hair smelling like meat. the four stars is for that. read more

Gen Korean BBQ House - Here's the setup for the grills and tables.. - Korean Near Me - Fullerton, California

Came in to celebrate a Birthday. Our server Roach was awesome super friendly, helpful and patient. He was really on top of things and keep checking up on us. It was our first time and the menu was very big we went with the premium meats. My favorite was probably the skirt steak the Wagyu wasn't the best tasted kinda grainy the same as the brisket a grainy taste. However the rest of the meats were pretty good quality. Theres was a nice variety of Banchan. The dessert hotteok stood out it was just so good, not too sweet but a nice mochi texture with cinnamon and powder sugar. My kid like the sticky rice with mango in the wontons. Overall quality is pretty good, service was excellent, great vibe read more

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TL;DR: lousy service, decent food, aggressive mishandling of payment, unsanitary, negligence, and condescension. Upon entering, the hostess greeted us both and we waited before being sat. Once seated, it took us around 5-10 minutes to figure out what we wanted. We had never been to a place like this before so we were hoping for a bit more help. The menu didn't help much either so we decided on trying a few things and requesting more as the night continued. Our server at the time was Angie. Throughout the interaction, she was polite and gave the recommendations of salad and white rice (we listened and glad we did. That salad was delicious.) My boyfriend ordered a Kirin Ichiban (it was happy hour) and I ordered only water. As for food, we ordered, spicy chicken, Hawaiian steak, Hawaiian bacon, beef bulgogi, samgyubsal, sweet garlic beef belly, red wine samgyubsal, shrimp, and honey chicken. The standouts were the honey and spicy chicken as well as the sweet garlic beef belly and beef bulgogi. Everything else was okay. The shrimp though tasted old. It basically disintegrated in my mouth, which was concerning. 20-30 minutes in, we received our actual server: Kevin. I don't know what was going on through his head but man, were we ignored from then on. I asked for water and it took ANOTHER server from a completely different area to help. That same server took our dirty plates away and was very kind and considerate. I wish I had gotten his name because he deserves a good shout out. As for Kevin, he was very condescending and had this attitude of wanting to be done with talking to us. He would always be at the corner of out table just waiting to leave. Our fire had gone out at one point because a server changed it out to keep things clean but unfortunately the movement blew it out. It took us around 6-10 minutes to get any help from our designated server who said, "yeah that's what happens when you move things." Huh? All it takes is a simple, "no worries I'll fix that." Yikes. Another weird thing that happened was that my boyfriend ordered another Hawaiian steak. It arrived at the table via a different server but after some time of not touching it (we were cooking the other items,) Kevin came by and just took our plate to give it to another table??? That's unsanitary not to mention rude. After some time, my boyfriend realized he never received his Kirin Ichiban. It took us yet more time to get any attention from Kevin. By the time he got to us, my boyfriend spoke up and was misunderstood 3 times. It's like he didn't know what the restaurant sold. I said, "beer" to help the connection bridge through to which he responded with, "yeah, I know it's a beer." Again, in a very condescending way. The beer was basically the last thing to arrive and it wasn't the correct one either. Apparently they ran out of it so they just decided to give ny boyfriend Terra without asking if that alternative was okay. That's alright, we like Terra but there was absolutely no effort to communicate the issue. Now that Kevin messed up he knew how to laugh and be apologetic By the time it came to payment, the woman at the stand snatched my boyfriend's card. Yes, SNATCHED. I had to do a double take because she seemed busy talking to another worker about something important. After continuing to not say anything to us, she tossed us the receipt and walked away. Her name? Christine! A nice dishonorable mention. After reviewing the receipt, we didn't receive the happy hour price for the beer we didn't even originally order! What a lousy place. Don't waste your time or money here. read more

The food delicious like always! But let me tell you the service we received from Israel & Andy, AMAZING!!!! Definitely the best location of Gen Korean BBQ I've been to! read more