I wish I could give this company a 10-star review. Five stars isn't enough. After a major brand name service department charged me nearly $300 and didn't do anything to repair my printer, I called these guys. They figured out the problem, found the replacement parts, and provided absolutely exceptional customer service. They are smart and a great value. Highly recommend! When you find a "gem" like this one, keep them in your contacts for office technology needs. It is a rare to find a service-oriented business like this one, with people who are committed to figuring out all the options and getting your problem solved. And they have the nicest pickup and delivery guys. read more