I went to primary dr told them I was having issues with passing out and something felt off with my…read moreheart. They put me on heart monitor for only 4 days and told me I can just go on weight loss shot.. urgent care was also very disrespectful they actually asked me like five times if I was pregnant I kept saying no. They also wouldn't take my insurance even though my insurance called them two times and they messed up my billing by putting all my appointments as emergency room visits.. I chose a new primary dr with st alphonsus and with in just two weeks They diagnosed me with pcos and pots. NOTE TO SELF it isnt always about weight and if I hadn't gone to new dr idk where I'd be right now especially with my heart issues... if you have pcos or pots I wouldn't go to them they said them selfs to me they don't know how to treat it. On a side note my husband step dad went there for while trying to figure out why his health was declining so fast. They ran test couldn't figure it out and lied said he died to alzheimer's... which isn't what happened his family will never know why or what happened all because the dr wouldn't listen but to lie on paper about that..

Would not recommend for urgent care or any other reason. I live in Emmett, so it was convenient to…read moretake my son in for a strep test after him being sick and getting worse over the course of a week. We saw Dr. Roy - and since strep was negative and due to other symptoms, it was said he has Mono. The doctor wrote a note for my son to miss two weeks of school, but when my son asked if he could still go to basketball if he felt up to it - the doctor told him yes! Go support his team! What?! That is crazy to me - especially since he wrote the opposite on the chart notes. My son continued to get worse - typical Mono symptoms. I called in Friday morning to see if the doctor may be able to prescribe steroids (this can help with extremely sore and swollen throat) and was told I would get a call from the doctor. At 1:30pm I called back fearing that the pharmacy would close and he would have to suffer the weekend. The lady on the phone at 1:30 asked a few more questions and stated that the doctor may be able to get him the steroids, or a mouth rinse that could help the symptoms, and that the primary physician on staff would be calling me soon. I waited all day - no call. Now I'm back at a different Urgent care in Star - and when I called Valor this morning - the lady said the doctor never planned to call- that I would have needed to bring my son back in yesterday. I would have done that if the person I spoke with told me that!! They do not have the patients best interest, cannot give accurate information, and should not be in business if they cannot give patients the correct information. Drive over the hill to get better care.

Wonderful urgent care. Went for wound care. Dr Williams is fantastic. Very caring and…read moreknowledgeable. Wasn't busy. This is my new go to urgent care.

I have gone to Saint Alphonsus Star Clinic Urgent Care several times for medical services in the…read morepast couple of years when I needed to see a physician the same day, without having to be rushed to the hospital's Emergency. Each time, the entire staff from reception to follow ups has been exceptional. I would enthusiastically recommend this facilities to family, friends & neighbors. The facilities are well attended by staff, it is close to our home and the services are top-notch. I have zero complaints and only compliments for the treatment I have received there. I feel grateful having such a dependable and professional health/medical facilities & staff so close to our home.

The front desk & back of office staff both have always been nothing but great to my kids & I. I…read moreappreciate their efficiency to not keep us waiting excessively as well. We ve mostly utilized their urgent care department. I recommend.

"Two words. Don't fall."…read more That was the doctor's response during a medical gathering to an audience member who asked for his advice on the most important thing to do for a healthy life into senior years. But fall I did last week and it was a doozy on a hard tile floor. Jaw, neck, knee, foot all needed attention but I dawdled 24 hours hoping things would look better the next day. Alas, they were worse and to avoid ER waits...waits...waits...waits...you know what I'm talking about, I went into urgent care. As medical appointments go for the purpose at hand this could not have been a better one. I was pretty certain nothing was broken but I wasn't sure why my strategy of ice, elevation, nsaids had not created a better outcome but a worse one 24 hours post event and now not being able to stand on the damaged leg and with ample bruising on face and neck I guess I was looking for diagnosis and direction. I have had since college a CNS disease in which falls can be part of the evolution and having had two prior in different decades that did result in fractures, I knew this was different for the damage done. Check in was quick and easy, the nurse who saw me first was professional and kind, the PA who saw me second was thorough, professional and kind. The imaging he ordered of XRays for knee and foot and CT for facial bones could be done on site and the techs who did it were professional. Radiology results were returned in short order and more discussion with PA about diagnosis and path forward . All good. I hope you will never have a need for urgent care but if you do, based on my experience this is a good choice.

Hands down, this is the best urgent care I have been to in the Treasure Valley…read more What a relief to have a place so close to home with high quality care and compassionate, professional staff. Other urgent cares I have been to have been lacking in several areas and ended up being a total waste of time and money. I was pleasantly surprised to show up on a Sunday morning to an empty waiting room and was promptly seen! Not once did I feel rushed during my time with staff, who were thorough and informative. Shoutout to my down to earth and thorough Provider and caring medical assistant! All of my concerns were succinctly addressed and resolved- rather than dismissed or glossed over, which is so frustrating! The provider was accessible and friendly and Kate was very sweet. They are a great model for health-care staff in general; the way they treat all patients equally and with compassion as well as their willingness to address all concerns would be roundly welcomed at all hospitals, docs offices, and urgent cares. They even sent me home with supplies and a prescription available right next door at Walgreens. Super convenient setup. A tip: turn into the Walgreens parking lot to get here as that is the only way in.

This place is the absolute worst customer service ever. If you called, ask about your appointment…read moreor book appointment be prepared to be on hold 45 minutes plus every single time I've called. I have a simple question about insurance 20 3040 minutes on hold I'm leaving my doctor and going somewhere else bye-bye Primary Health you guys are locked into the 90s. You can't schedule anything online. You have to call and wait on hold hold hold hold!

Excellent, welcoming care! From the receptionist to the back office staff, to the care provider,…read moreall were friendly and made my little visit pleasant.

Had a medical situation where we needed to be seen immediately to establish care so that we could…read moresee a specialist right away. We were able to get an appointment with the NP, Mindy. We were on a very tight schedule to get the paperwork we needed and make it to another appointment with the specialist in Meridian. There were some insurance requirements that were holding it up and almost made it impossible to get to both doctors offices, but between Mindy, Sophia and Zayra, we got exactly what we needed right on time. I've never met office staff who were so nice and accommodating and caring. On top of that, Mindy was fantastic, took care of us, didn't push and got us exactly what we needed. Thank you!

The folks here are great. They take care of many of our patients and I was a patient there myself…read morethese very capable caregivers are professional professional, yet very personable.

I am very dissatisfied with the care at this clinic. I went for serious inflamation of tissues…read morearound both eyes. The tissue around my eyes was very puffy, red and itchy. The Dr and I agree that there was not an issue with the eyes, but the may be the result of allergies or irritants. They prescribed an antibiotic ointment, then neglected to confirm that the prescription actually sent through the pharmacy, which resulted in a delayed fill. When the symptoms returned I went back. Again confirmed that there was no issue with the eyes themselves, and they gave me a RX for a steroid cream. Symptoms again cleared up, then returned. So I called before going back. Their response was to go to an eye Dr. Since then a telehealth practitioner has given me WAY more productive info and a next step plan to address my issue. They already have provided more than the "professionals" at this clinic. I wasted $400 at this clinic for nothing.

I went there today. I did check the Google to make sure it wasn't busy first and I got in really…read morefast. They were very good service. Brittanee is the one that assisted me. She was very good.

Except for the miscommunication on pharmacy on my last visit, this facility is top notch in my…read morebook. Staff is always friendly, courteous, and professional. I've had a couple of visits here since they opened, and I am glad that they are close to my home for non emergency needs. Don't believe I've ever waited longer than 20 minutes to get in, but it all depends on how busy and who's more in need! Always be "patient" at any urgent care, as they do their best to accommodate many. Would highly recommend here for care should you ever need it.

Well I had a tooth pulled from Dr snow,a really nice guy decent dentist he got the job done so in…read morethat area I say. Thank u. The nurse wasa cutie and very nice..front desk lady was also acutie and very nice .in all they all did a great job .Dr. snow did leave me in pain but nothing I can't handle .lol .lol..

Thank you, to everybody at the Ontario Valley Family Health Care Clinics. That includes dentistry…read morestaff, as well as the doctors, nurses, and receptionists. I have yet to have a bad experience here. When they call to remind you of appointments, they leave detailed messages for you. If your doctor is unavailable due to a tight schedule, they have walk-in appointments available. It's nice because all of my records are in the same building. I can always hear a note of positivity in the operators voice when I call to schedule appointments. Thank VFHC, for taking good care of me and always ensure I leave with peace of mind, and all of my questions answered. I would recommend this location to family.

Too bad I can't give zero stars. My daughter had an urgent care visit 2 years ago and we presented…read moreinsurance information at the time of the visit. a few months later we keep receiving bills from them. We contacted them several times to submit our insurance and still keep getting bills. 2 years later they put us in collections. I come to find out the reason our insurance denied the claim is because they had my member card and not my daughters. This could have been a simple fix, but now that it has beed 2 years my insurance denied the claim. Long story short, this "business" would just harass you and give you attitude when you are trying to pay a simple bill rather then do the work of figure out what the problem is. Stay far away!

Lady at the front desk was so sweet! Nurse and NP were very kind and knowledgeable too! Helped me…read moreget in and out and answered all my questions! Recommend this place even if you don't have an appt, just walk in!