Each time we have gone to this location, the staff and doctors have been so kind and helpful. They…read morereally seem to go above and beyond.

Dr. Tanya Almaras. Saw her for 2 yrs. Initially she was a huge help. However , my appointment today…read moreI walked out and will never recommend her. My complaint was not with her but with their lack of notifications electronically. She immediately got defensive and said we can end this now "I will not be lectured" while lecturing me about follow up visits. I've got a subscription for you, get humble.

The front desk & back of office staff both have always been nothing but great to my kids & I. I…read moreappreciate their efficiency to not keep us waiting excessively as well. We ve mostly utilized their urgent care department. I recommend.

"Two words. Don't fall."…read more That was the doctor's response during a medical gathering to an audience member who asked for his advice on the most important thing to do for a healthy life into senior years. But fall I did last week and it was a doozy on a hard tile floor. Jaw, neck, knee, foot all needed attention but I dawdled 24 hours hoping things would look better the next day. Alas, they were worse and to avoid ER waits...waits...waits...waits...you know what I'm talking about, I went into urgent care. As medical appointments go for the purpose at hand this could not have been a better one. I was pretty certain nothing was broken but I wasn't sure why my strategy of ice, elevation, nsaids had not created a better outcome but a worse one 24 hours post event and now not being able to stand on the damaged leg and with ample bruising on face and neck I guess I was looking for diagnosis and direction. I have had since college a CNS disease in which falls can be part of the evolution and having had two prior in different decades that did result in fractures, I knew this was different for the damage done. Check in was quick and easy, the nurse who saw me first was professional and kind, the PA who saw me second was thorough, professional and kind. The imaging he ordered of XRays for knee and foot and CT for facial bones could be done on site and the techs who did it were professional. Radiology results were returned in short order and more discussion with PA about diagnosis and path forward . All good. I hope you will never have a need for urgent care but if you do, based on my experience this is a good choice.

I'm very disappointed with the care I received. The provider documented a full head-to-toe physical…read moreexam in my chart, but no such assessment was performed during my visit -- they didn't even bring a stethoscope into the room. I later saw that my insurance was billed for services that didn't occur. This happened twice, a few days apart. Again, no physical assessment of any kind. I urge anyone who's been treated here to carefully review their medical records and billing statements. If others have had similar experiences, I'd be interested in connecting.

Do not check in online!…read more After making my appointment a year prior and rescheduling my work day to take my children to their wellness visit, I arrived to a very busy office 'on time' and decided to check in online. As soon as I finished '5-7' minutes later, I went into the office and stood behind other patients while waiting for one of the admin to become available. Once I was summoned forward the staff questioned my appointment followed by telling me that my appointment had been canceled. They shared that they have a strict policy and cancel appointments if you're not checked in within 10 minutes of your appointment time. It's also ironic that two appointments would be canceled. It didn't matter that I had checked in online nor that I had to wait several minutes for a desk to open up while they were busy with others (all four desks filled as well as a line to the door). We were canceled and told that the online check in doesn't check you in, then asked if we'd like to reschedule. Absolutely not. I cannot believe that there was no consideration to the impact in time by making us wait in line. If the online check in doesn't check the patient in then it shouldn't be labeled as such. We're moving on to find an office that respects their patients time as much as they do their own. Shame on this office for treating people as if their time means nothing and for falsifying the online check in process. With all the technology these days, they could easily see that we were checked in.

Ann and Brianna are efficient, friendly, and knowledgeable. I needed the flu shot and a TB test. I…read morewas in and out of the clinic in about 10 minutes even with filling all my paperwork out. They made it a smooth and seamless experience. Thanks so much! ***I had to go to the other Overland location to get my COVID vaccine. Matt was also super friendly, efficient, and did a great job administering the vaccine. Very happy with the care at both locations.***

This was my second visit to Primary Health in the span of 3 days. Nothing dramatic... just for a…read moreflu shot for myself. A little late in the season, but accomplished nonetheless. I came to this location last year for my flu shot as well, and both times were very easy. They already had my records and my insurance was current. They did not have to collect a co-pay so check-in was a breeze. There was two other people waiting and they were called back quickly. I waited about 7-8 minutes. The waiting room is a very typical set-up. Uncomfortable (but nice and wide) chairs, a random cooking show on the TV and an assortment of magazines. My oldest kiddo accompanied me (for hand holding during the shot, of course) and she was pretty jazzed about the double water fountain. So there you go. A very nice nurse took me in back and the whole thing lasted about 30 seconds! :) I prefer to get my flu shot from a nurse, rather than at the pharmacy and I've had great experiences at PH!

The folks here are great. They take care of many of our patients and I was a patient there myself…read morethese very capable caregivers are professional professional, yet very personable.

I am very dissatisfied with the care at this clinic. I went for serious inflamation of tissues…read morearound both eyes. The tissue around my eyes was very puffy, red and itchy. The Dr and I agree that there was not an issue with the eyes, but the may be the result of allergies or irritants. They prescribed an antibiotic ointment, then neglected to confirm that the prescription actually sent through the pharmacy, which resulted in a delayed fill. When the symptoms returned I went back. Again confirmed that there was no issue with the eyes themselves, and they gave me a RX for a steroid cream. Symptoms again cleared up, then returned. So I called before going back. Their response was to go to an eye Dr. Since then a telehealth practitioner has given me WAY more productive info and a next step plan to address my issue. They already have provided more than the "professionals" at this clinic. I wasted $400 at this clinic for nothing.

We have been very pleased to have Dr Hilvers's and his phenomenal staff as our family doctors for…read moreyears. They have a great practice and it's been really good for our family.

I have never been Charged for so many "items above and beyond a well child check" prior to Primary…read moreHealth. We only came here to follow our pediatrician when saltzer closed, but we are not staying. We have had 5 (maybe 6) well child checks here, across my 3 kids... After 3 of these well child check visits (50-66%+) I was "surprise-billed." This is probably a huge issue everywhere to be honest, but it was never an issue for me prior to Primary, especially not at 50-66% of my visits... Of the 3 charges, I paid the one (after calling in to ask why) because I knew I had made the inquiry. One was waived after a few phone calls... But the most recent one was the breaking point... Our pediatrician pointed out, that for the first time in his life, my 9 year old had slightly crossed from the normal BMI range, into the "Overweight" BMI range. Her verbatim advice, that I am now paying $113 for, was "just means more movement and less treats like ice cream" . . . while we also discussed that at this age a growth spurt could be right around the corner which would drop him right back into the "normal" BMI... I have taken my kids to 26 annual well child checks, and the information discussed is literally their height and weight. But I was Never aware previously that the well child check was no longer a well child check if my kid's growth pattern had changed... aren't I literally using my insurance to have my kid's growth checked... After calling twice about this charge, it was confirmed to me that when your kid's BMI-range changes, they will be given a new diagnosis and you will be charged for an office visit. . . Parents need to feel safe going to a well child check - Drs should be required to say "this will be outside of your WCC if we continue to discuss it". - But they aren't require to say anything, instead, we as parents are required to sign that if our kid is treated for anything outside the scope of a WCC, we will pay for it. Slight changes to BMI being outside the scope of a WCC is beyond my patience. Hoping our new Pediatrician's office will do their part to stick within WCC visits when I go in for WCCs. Otherwise, I may be better off just paying for sports physicals and not using my insurance coverage for preventative appointments.

ABSOLUTELY AMAZING. I have had my kids come here for years (even when locations changed) and…read morealways leave feeling like I was heard and cared for when it came to their needs. Recently I needed to ALSO find a provider with my own personal needs as a mom/women, and made an appointment with Erin Shumard. SHE WAS SO PATIENT, and truly listened to all my concerns/questions and didn't make me feel silly with not knowing certain things. I have had pretty horrible experiences in the past with doctors out of state, and so finding the right one that could understand that I'm a BIG BABY and just someone that didn't make me feel like another number was important. I feel so so so blessed to have found them! 10/5 stars.

The staff behind the desk 2209/ 2213 talked quite loudly amongst themselves. They're sitting right…read morenext to each other but their laughing and gossiping ran me off to a different writing area just so I could hear on my phone.

Went in with a broken arm. Went through triage was told a nurse would be out with a shot for the…read morepain. That was 2 hours ago. They came to take x-rays but couldn't because of the pain. When asked when the nurse would be out to give me the pain med, after another hour, was told by the nonchalant male PA "I told the nurse when they get a moment they would be out." REALLY???? Well, I finally got my pain shot. Nurse said it would have been soon but the computer said I was discharged. Gee, that wouldn't have happened if they would have looked me up when I first asked how much longer. Totally disorganized and completely UNACCEPTABLE. Nurses and PAs walk around with no sense of urgency. Extremely rude.!!! No compassion!!! No sense of humanity. NEVER, EVER AGAIN. Their attitude was what made everything such a frustrating experience.

Went to their soft opening. Restore located right next to Zuppas. Beautiful inside, clean, bright…read more Staff is exceptional & friendly. My husband had a session of Cryogenic Full Body Bath. You go into this stand up pod and it fills up with cold air. This cryogenic bath helps with inflammation and helps your skin to produce more collagen. My session was a PBM (aka Red Light Therapy). You stand in between two slabs of red lights. Completely safe to look at. Warms up a light. Helps with insomnia, sex drive, mental clarity. I was in there for 12 minutes...you get a bit warm, not sweaty like if you say in a dry sauna. My daughter, husband and I did the Stretch!! OMG...it was amazing. Before doing the stretch with Jeff, I was having lower back pain. After 15 minutes with Jeff - my lower back pain gone. Felt absolutely terrific. Normally when my back is hurting I head to my chiropractor but after stretch at Restore with Jeff - I may not be going back to chiropractor. And the stretch is affordable $39 for 30 minutes...can't beat that price. Restore Hyper Wellness has compression sessions, IV Drip (liquid vitamins), hyperbaric chamber, cryo body & facials, cryogenic bath, Infrared Sauna, PBM and so much more. The staff & nurses are all certified. I 100% recommend you try them out. You won't be disappointed!!

Absolute worst!!!…read more Least professional ever. No one ever knows what's going on. Different person works each day. Three attempts to get treated and they couldn't do it. Do not waste your time or fuel going to this joke of an establishment!