We are on a 5 month trip through the USA in an RV and my partner took a fall and injured her ankle…read more We went to the West Boise location and it was awesome. Everyone was super nice and it was quick. They took an X-ray to rule out a fracture. They advised a walking boot and some exercises to help so we could continue on our trip. Tanya, the PA, was really thorough and took her time to explaining everything. We had to then go to the Crossroads location to pick up the right size boot and Jennifer there was also great fitting the boot and explaining everything. I wish they had a location in Florida where we live.

Dr. Tanya Almaras. Saw her for 2 yrs. Initially she was a huge help. However , my appointment today…read moreI walked out and will never recommend her. My complaint was not with her but with their lack of notifications electronically. She immediately got defensive and said we can end this now "I will not be lectured" while lecturing me about follow up visits. I've got a subscription for you, get humble.

I went in to get my eyebrow checked out since it's pierced and had a bump. The student came in with…read moreno doctor, I told her listen it doesn't hurt but it could be an irritation bump so don't press too hard because you will make it worse. She pushed it as hard as she could nonstop until it started hurting, after I told her to stop, doctor came in for 5 minutes to tell me no he wasn't going to culture it due to it becoming red after the student did what I told her not to do, they did nothing to help and charged me 100 bucks to make my eye way worse then when I started.

"Two words. Don't fall."…read more That was the doctor's response during a medical gathering to an audience member who asked for his advice on the most important thing to do for a healthy life into senior years. But fall I did last week and it was a doozy on a hard tile floor. Jaw, neck, knee, foot all needed attention but I dawdled 24 hours hoping things would look better the next day. Alas, they were worse and to avoid ER waits...waits...waits...waits...you know what I'm talking about, I went into urgent care. As medical appointments go for the purpose at hand this could not have been a better one. I was pretty certain nothing was broken but I wasn't sure why my strategy of ice, elevation, nsaids had not created a better outcome but a worse one 24 hours post event and now not being able to stand on the damaged leg and with ample bruising on face and neck I guess I was looking for diagnosis and direction. I have had since college a CNS disease in which falls can be part of the evolution and having had two prior in different decades that did result in fractures, I knew this was different for the damage done. Check in was quick and easy, the nurse who saw me first was professional and kind, the PA who saw me second was thorough, professional and kind. The imaging he ordered of XRays for knee and foot and CT for facial bones could be done on site and the techs who did it were professional. Radiology results were returned in short order and more discussion with PA about diagnosis and path forward . All good. I hope you will never have a need for urgent care but if you do, based on my experience this is a good choice.

Wanted another set of eyes on a wound, so called for a same-day appointment at this urgent care…read more Showed up a little early. They took me in a little early. Friendly on the intake. When the nurse entered, very personable and positive energy. I left feeling like it was the best medical appointment I've had in years. I'd definitely go back.

I'm very disappointed with the care I received. The provider documented a full head-to-toe physical…read moreexam in my chart, but no such assessment was performed during my visit -- they didn't even bring a stethoscope into the room. I later saw that my insurance was billed for services that didn't occur. This happened twice, a few days apart. Again, no physical assessment of any kind. I urge anyone who's been treated here to carefully review their medical records and billing statements. If others have had similar experiences, I'd be interested in connecting.

This was my second visit to Primary Health in the span of 3 days. Nothing dramatic... just for a…read moreflu shot for myself. A little late in the season, but accomplished nonetheless. I came to this location last year for my flu shot as well, and both times were very easy. They already had my records and my insurance was current. They did not have to collect a co-pay so check-in was a breeze. There was two other people waiting and they were called back quickly. I waited about 7-8 minutes. The waiting room is a very typical set-up. Uncomfortable (but nice and wide) chairs, a random cooking show on the TV and an assortment of magazines. My oldest kiddo accompanied me (for hand holding during the shot, of course) and she was pretty jazzed about the double water fountain. So there you go. A very nice nurse took me in back and the whole thing lasted about 30 seconds! :) I prefer to get my flu shot from a nurse, rather than at the pharmacy and I've had great experiences at PH!

Ann and Brianna are efficient, friendly, and knowledgeable. I needed the flu shot and a TB test. I…read morewas in and out of the clinic in about 10 minutes even with filling all my paperwork out. They made it a smooth and seamless experience. Thanks so much! ***I had to go to the other Overland location to get my COVID vaccine. Matt was also super friendly, efficient, and did a great job administering the vaccine. Very happy with the care at both locations.***

I've been going here for almost 5 years and really like Dr. Smith and always deal with friendly…read moreoffice staff. Somewhat recently they posted a sign in the front that if you're coming in for your wellness check and you address anything other than what the wellness check covers, you will be charged for an additional appointment. I came in for my wellness check and because I'm very healthy, Dr. Smith and I spent most of the appointment chatting, which is fine- bloodwork is great, I'm feeling fine, no issues. BUT, because I asked if he could write me a prescription for Imitrex because I get migraines a couple times a year and like to have medication on hand, I get charged for an additional appointment. The reason was that this was a new prescription. We never discussed how to treat migraines, what causes them, how to prevent them... no, this was just a straight up "Can you write me a prescription?". Because I have not met my deductible, my now "free" wellness check has turned into a $325 dollar visit. I got charged for an extra 30 minute appointment when most of my time with the doctor was shooting the breeze. I also ended up being charged for lab work that last year was not charged because it was included in the "free" wellness check. They must've decided to tag the bloodwork into the "extra" appointment I was charged for, not the wellness check. I called the office about this and they ran it by the person who deciphers chart notes and decides what gets charged. I explained everything like I just did above. The result was that, No, I have to pay the $325. No scruples and pure greed. I am so angry.

If you want to know why I am leaving a one-star review, just read Stacy J's review from June 12,…read more2026. It happened to me as well. Only difference is I got caught answering a question, versus asking one, that "wasn't covered" while at my annual preventive appointment. That mistake cost me $238, instead of $0, because I answered a question that the doctor asked me that evidently isn't a question covered under the "preventive" scope of the appointment. Let Stacy J's and my reviews be a warning. Inform the doctor you only want to discuss items covered under the "preventive" scope of the visit and nothing else. Hope that helps.

We have been very pleased to have Dr Hilvers's and his phenomenal staff as our family doctors for…read moreyears. They have a great practice and it's been really good for our family.

We did vaccinations for our first 2 kids. However, we decided to hold off on vaccinations for our…read more3rd born as we wanted to do more research. As soon as we said that, our kids doctor (Angela Beauchaine) unfortunately was not kind or understanding at all. Immediately started fear mongering and telling me our child was going to die and told us of a patient she had that died. Also, the nurse for our children was a smoker. Could smell it all over her. You're basically telling me I'm going to k**l my children by not vaccinating right when they're a newborn but your nurse is a smoker?! Make it make sense.

My daughters have been patients of Dr. Miller's for 7 years and while we love her as our doctor…read morePrimary Health has become more interested in what they can get away with charging rather than providing quality care. Most recently my daughters came in for their annual well exam and because my teen daughter asked a question about acne during her visit, they charged us an additional $375.00 office visit on top of the well exam office visit that they billed for. We have also had problems over the last 2 years with the urgent care doctors refusing to treat ear infections and sinus infections because they don't want to prescribe antibiotics. At one point we had gone into the facility 3 times in the course of a month and a half because our daughter's ear was not getting better. Each time paying for an office visit for the same issue and having them tell us there was nothing they could do. When her ear was finally so swollen she had lost complete hearing in it they gave us antibiotics and within days the infection cleared up. By the time we finally got the treatment she needed we had a bill over $1000. Unfortunately, it looks like it's time to find another doctor and facility.

No one loves to go to the ER, but I was cared for as promptly as they could. Everyone I came in…read morecontact with were compassionate and kind. I was even greeted outside by a very nice man who grabbed a wheel chair and guided me inside to check in. Checkin went smoothly as did the triage station. My nurse (young male, sorry blanking on his name) was great and had a really nice, bedside manner, who was quick to pick up on my personality and matched it perfectly. The ER Doc was also kind and thorough in making sure nothing was missed. Thanks for the great care, to the entire team!

Went in with a broken arm. Went through triage was told a nurse would be out with a shot for the…read morepain. That was 2 hours ago. They came to take x-rays but couldn't because of the pain. When asked when the nurse would be out to give me the pain med, after another hour, was told by the nonchalant male PA "I told the nurse when they get a moment they would be out." REALLY???? Well, I finally got my pain shot. Nurse said it would have been soon but the computer said I was discharged. Gee, that wouldn't have happened if they would have looked me up when I first asked how much longer. Totally disorganized and completely UNACCEPTABLE. Nurses and PAs walk around with no sense of urgency. Extremely rude.!!! No compassion!!! No sense of humanity. NEVER, EVER AGAIN. Their attitude was what made everything such a frustrating experience.

The provider did not listen to my symptoms, dismissed my pain, and caused intense pain during the…read moreexamination. I know the examination could be done without causing that much pain, because the ER doctor did it. I do not recommend this provider. It would be better to just go to the emergency room, despite the increased price.

Horrible. Terrible experience.... The doctor was treating my chart, not me. His mind was made up…read moreabout how he was going to treat me before he even came into the room. He referred me to a specialist, made a comment about hormones and treatment for menopausal women and charged me 200.00 what a joke.

Welcome to the world of Bio-Hacking! Restore Meridian is a new business that offers a well rounded…read moretake into the realm of Bio-Hacking and self-care. They offer multipe different services and packages for a wide variety of options. I went in and had to try the full body Cryo which reaches tempatures of -240 degrees. It was definetly a life experience to try something new. I was very pleased with how well my body reacted to the cold healing and had to sign up for a package membership. shortly after this I fell and hurt my knee and was pretty banged up. Restore offers cryo healing that is isolated so I went in and took advantage of the isolated cryo. My knee pain which probably would have lasted a good few weeks felt great and within a day or two the pain was mostly gone. I wont say its a miracle cure, but for the first time some time in a long time I noticed a difference. Since then I have done the stretch, the IV Drip (twice) and the compression pants. They also offer the Infrared sauna, Red light therapy, and have a esthetician. I would defiently recommend people stopping by and checking out the facitly. It's very clean and well run. The employees are some of the best people you'll meet.

Went to their soft opening. Restore located right next to Zuppas. Beautiful inside, clean, bright…read more Staff is exceptional & friendly. My husband had a session of Cryogenic Full Body Bath. You go into this stand up pod and it fills up with cold air. This cryogenic bath helps with inflammation and helps your skin to produce more collagen. My session was a PBM (aka Red Light Therapy). You stand in between two slabs of red lights. Completely safe to look at. Warms up a light. Helps with insomnia, sex drive, mental clarity. I was in there for 12 minutes...you get a bit warm, not sweaty like if you say in a dry sauna. My daughter, husband and I did the Stretch!! OMG...it was amazing. Before doing the stretch with Jeff, I was having lower back pain. After 15 minutes with Jeff - my lower back pain gone. Felt absolutely terrific. Normally when my back is hurting I head to my chiropractor but after stretch at Restore with Jeff - I may not be going back to chiropractor. And the stretch is affordable $39 for 30 minutes...can't beat that price. Restore Hyper Wellness has compression sessions, IV Drip (liquid vitamins), hyperbaric chamber, cryo body & facials, cryogenic bath, Infrared Sauna, PBM and so much more. The staff & nurses are all certified. I 100% recommend you try them out. You won't be disappointed!!