Excellent staff- everyone- from front desk to medical practitioners- Linda & Lydia have both been…read morethorough diagnosing & treating my vertigo. I've also been hearing (pun intended!) great things on the hearing side too!!

From the owner: Your ears affect more than your hearing and balance--they affect your quality of life. At Idaho…read moreElks Hearing and Balance, we're here to help. As the region's most comprehensive audiology and vestibular rehabilitation provider, we care for adults and children with services such as tinnitus testing and treatment, hearing tests, cochlear implants, hearing aid evaluation, central auditory processing disorder (CAPD) testing and treatment, and rehabilitation and support groups. We also offer comprehensive evaluation and treatment of speech and language delays and disorders resulting from hearing impairment. We'll educate and train parents, and consult with schools, when appropriate. Our balance and vestibular services include evaluations and treatment for conditions such as vertigo, light-headed dizziness, and motion sensitivity; as well as assessment and treatment for people who have disequilibrium, a history of falls, or have a fear of falling. This may include patients recovering from a stroke, joint replacement, or those with Parkinson's disease.

The front desk & back of office staff both have always been nothing but great to my kids & I. I…read moreappreciate their efficiency to not keep us waiting excessively as well. We ve mostly utilized their urgent care department. I recommend.

"Two words. Don't fall."…read more That was the doctor's response during a medical gathering to an audience member who asked for his advice on the most important thing to do for a healthy life into senior years. But fall I did last week and it was a doozy on a hard tile floor. Jaw, neck, knee, foot all needed attention but I dawdled 24 hours hoping things would look better the next day. Alas, they were worse and to avoid ER waits...waits...waits...waits...you know what I'm talking about, I went into urgent care. As medical appointments go for the purpose at hand this could not have been a better one. I was pretty certain nothing was broken but I wasn't sure why my strategy of ice, elevation, nsaids had not created a better outcome but a worse one 24 hours post event and now not being able to stand on the damaged leg and with ample bruising on face and neck I guess I was looking for diagnosis and direction. I have had since college a CNS disease in which falls can be part of the evolution and having had two prior in different decades that did result in fractures, I knew this was different for the damage done. Check in was quick and easy, the nurse who saw me first was professional and kind, the PA who saw me second was thorough, professional and kind. The imaging he ordered of XRays for knee and foot and CT for facial bones could be done on site and the techs who did it were professional. Radiology results were returned in short order and more discussion with PA about diagnosis and path forward . All good. I hope you will never have a need for urgent care but if you do, based on my experience this is a good choice.

Hands down, this is the best urgent care I have been to in the Treasure Valley…read more What a relief to have a place so close to home with high quality care and compassionate, professional staff. Other urgent cares I have been to have been lacking in several areas and ended up being a total waste of time and money. I was pleasantly surprised to show up on a Sunday morning to an empty waiting room and was promptly seen! Not once did I feel rushed during my time with staff, who were thorough and informative. Shoutout to my down to earth and thorough Provider and caring medical assistant! All of my concerns were succinctly addressed and resolved- rather than dismissed or glossed over, which is so frustrating! The provider was accessible and friendly and Kate was very sweet. They are a great model for health-care staff in general; the way they treat all patients equally and with compassion as well as their willingness to address all concerns would be roundly welcomed at all hospitals, docs offices, and urgent cares. They even sent me home with supplies and a prescription available right next door at Walgreens. Super convenient setup. A tip: turn into the Walgreens parking lot to get here as that is the only way in.

This place is the absolute worst customer service ever. If you called, ask about your appointment…read moreor book appointment be prepared to be on hold 45 minutes plus every single time I've called. I have a simple question about insurance 20 3040 minutes on hold I'm leaving my doctor and going somewhere else bye-bye Primary Health you guys are locked into the 90s. You can't schedule anything online. You have to call and wait on hold hold hold hold!

A longtime friend had to have emergency surgery at St. Alphonsus. He was treated well. He had great…read moremedical care, from the doctors & surgeons to all the floor supportive care. He was stabilized and sent home in great shape. He's getting better, and I am grateful

I was seen multiple times (3 visits) for acute otitis externa and was in significant pain…read morethroughout my care. While appropriate medical steps were taken, I experienced communication from PA James Brinkman, PA-C that felt condescending and not trauma-informed during an already very painful situation. A comment made during the procedure left me feeling upset and in tears due to the level of pain I was experiencing and the tone used. I believe patient communication and bedside manner are an important part of care, especially in acute pain situations. Based on this experience, I will consider seeking care at other facilities in the future.

I had my evaluation with Dr. Kent a couple days ago and he made me feel like there is hope..he was…read moreso nice and I felt super comfortable with him. I suffer from severe depression and I felt as if I was out of options and answers after many failed medication attempts. I haven't started the treatment yet but I can't wait! I feel extremely confident with Dr. Kent and TMS and I am looking forward to seeing the results after the treatments.

This was my last hope I was hospitalized for 3 days and…read morewasn't sure I was going to make it Now its like the depression is a faded memory I think about it and I'm amazed because i just feel better I really believe it saved my life Dr Kent and his staff were very kind and empathetic to what i was going through Im trying to get my sister to do this because it's truly a life changing experience I don't even take medication anymore It should be prescribed to anyone going through depression or anxiety before medication

After giving them a $125 so they basically sa8d they could.give a shot for pain after telling them…read morewhat was wrong and what needed to be done. They said they really couldn't do anything. I have suffered from Migraines for 30 years. Started cluster again and ask for the medication that they refuse to do. After telling them my financial situation they only called in the expensive med and not the ine.too controll the actually issue. So what they said working on it for an hour not true. What they did is nothing. Getting paid for not helping. No insurance due to a lost of job. The health care here took my money made my situation worst and left me still suffering. I want my money back or understand that when someone has dealt with this for 30 years may be it is good to just help. Not leave a patient with actually knowledge left suffering and out of money too.

HORRIBLE!!!! went there a year ago....asked them to do some lab tests...3 months later I had to…read morecall them for the results...THEY FORGOT!!! Had this done on my insurance, they added everything up wrong, $100 in their favor, I showed them the math...simple, obvious mistake...they would have nothing to do with logic, 1+1=100 for them! I called my insurance to make them aware and they didn't care and paid it anyway...Blatant highway robbery! No wonder why our insurance premiums are so high! Do yourself a favor and stay away from these butchers.

Tucked away in a nondescript area (bigger cross streets are Emerald & Maple Grove) ... is a lovely…read more***physician ran*** hospital. I had exceptional care here during my heart loop monitor procedure. (Also known as an ILR). I had the newer (bigger & longer) Abbott version inserted... so not only did I have my heart Dr & dedicated nurse the whole time, there was also 2 Abbott Lab medical reps & even an additional medical staff member during most of the procedure. They handled my ridiculous level of allergies & autoimmune challenges fabulously & because of the perfection of all involved- I healed quickly & fully... flying out on a family trip just a week later. Now my insur is fighting on paying the bill, but that's the jerk insur co, not this fab hospital. I'd absolutely go here again if needed!

Ten stars -- not five -- is hardly enough!…read more Compassionate, competent, convenient, clean, conscientious. After numerous visits, I am impressed beyond words. TVH is a shiny gem in the Treasure Valley.

Save yourself. Don't go here. Horrible care, service, and clearly does not really care for their…read moreclients.

Dr. Crownover has been my doctor for several years. He and his assistant Stephanie are the best…read moreproviders I ever had. I never wait long to be seen and they treat me like they genuinely care, as I'm sure they do all patients. Inquiries through the patient portal are always responded to promptly. I won't go anywhere else! Wade H.

I'm usually nervous about going to a doctors office. But they are all so friendly and professional,…read moreI instantly felt at ease. Thank you to all the staff for your wonderful help!

From the owner: NWCT is currently enrolling in trials for the following conditions:…read moreAlzheimer's and Early Memory Loss Acne Eczema Asthma Depression Migraines If you or someone you may know is interested in participating in a clinical trial, please give us a call!