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    Treasure Valley Hospital

    4.2 (47 reviews)

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    Kept warm by the bare suit where they pump air into it to keep you nice and warm and toasty.
    Alisha B.

    I just finished up with my second hip replacement surgery done by Dr. Colin Poole at Treasure Valley Hospital. Both times I have been blown away at the differences between this hospital and St. Luke's or St. Al's. About two to three weeks prior to surgery they have you come in for pre-admission testing. Here they go over all the financial/insurance paperwork with you. They also discuss your current medications and what you can or cannot take leading up to and also the morning of surgery. This is all given to you in a nice easy to read handout that you can refer to the week prior to surgery. They also complete a whole slough of testing from taking blood to doing an ekg. They want to make sure you are healthy enough for surgery. Genius! I felt very safe in their care. They take infection very seriously. To help, they send you home with a bag of special soap, washing mit, and a timer. The night before you wash your entire body with the soap then you turn off the water for two minutes and let the soap go to work. You then rinse off and dry off with a freshly laundered towel. You then dress in clean pajamas and get into a bed with clean sheets. You then repeat this all the morning of surgery. Once at the hospital they just have you sign a couple quick forms and that is it. You don't have to refill out any information as they had gotten all this at the pre-admission testing. When they call you back to prep for surgery, they once again have you wash the entire surgery with a special cleaning wipe. They then have you clean the inside of your nose with nasal sanitizer. They also send this home with you which you use twice a day for two weeks to prevent any type of infection (like Mrsa). Every staff member I have encountered has been kind and helpful. Their nurses only have a maximum of three patients each. THREE! The poor nurses at the other hospitals are swamped with patients (I'm assuming it all comes down to money). Not here. You never feel like a 'pain in the neck,' they are always keen to listen and provide you anything you might need. I was assigned a Registered Nurse, Mandy, as well as a Certified Nursing Assistant, Beverly. They consistently spent five minutes or more with me each time, checking vita's, giving meds, and just plain chatting with me, their patient, that was trying to be distracted from of all the pain. The food is also way way better than any hospital I've ever stayed at. None of it tastes like cafeteria food. They don't have a large menu, so I assume that is the reason they are able to focus on quality and not quantity. I'll take that any day! There also isn't a huge delay in ordering your food to receiving it. Max it might take them 30 minutes, during their perk hours, to deliver your meal. Otherwise it felt like a wait at a restaurant, not any longer. The first surgery we all thought it best if I stayed one night due to my pain level. I have a lot of chronic pain conditions that flare up bad after surgery. They were able to calm everything down after about 2-3 hours. I felt so relieved they gave me the choice to stay overnight just in case I needed iv pain meds through the night. I didn't regret my decision to stay. This second surgery, we knew I had lots of pain before, so we came up with a cocktail of medicines to administer even before I woke up. It was a God-send. I was impressed that they listened and acted upon my last painful experience. Did I also mention this hospital is cheaper than the other two huge hospitals in the Treasure Valley?! Their website boasts a 'higher level of care at a cheaper cost.' I whole heartedly agree. I will always choose to preform my surgeries at Treasure Valley Hospital.

    Pre op room. Free socks!
    Kam H.

    This is a physician owned hospital that is for surgeries, no ER services. Because it is smaller, there is a ton of personalized service. We had a CNA and an RN at all times for my wife's spinal fusion. They were very responsive to pain, exercises, communication in every way. The cafeteria was also quite tasty and crazy cheap for family. I would definitely recommend over the bigger hospitals for care and ease of access, (parking, distance to rooms, etc). The physicians prefer it also, it just depends on if your insurance will cover this hospital.

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    Everything was excellent. I would remember this surgery center as being number one. Loved all the friendly faces.

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    3 years ago

    Told to be here at 11:15 for MRI. 12:30 now and my wait time is still at least 20 more minutes. I'll be back to Saint Luke's next time!

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    Wow! The patient to nurse ratio is 1:1! Tremendous care and attention to my needs. I'd go there again in a heartbeat.

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    I went in for shoulder surgery, and was concerned about doing it during the covid 19 crisis.

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    St Luke's Boise Medical Center - Roomy private quarters, 9 East

    St Luke's Boise Medical Center

    2.3(107 reviews)
    4.9 mi

    St Luke's saved my mom from the carelessness of another doctor and hospital. If we had not come to…read moreyour ER, she could have died. We were told not to worry about the symptoms we called the other place with, by their doctor. I listened to my guts and off we went to St Luke's. Upon arrival, you all recognized IMMEDIATELY that she needed care and started right away with it. She was admitted and you cared for her the next four days. The nurses were exceptional and so were the doctors! She was set up with home health visits, medications and therapy to heal her right up! Thank you for saving her!!!!

    Today was the first time in a few ER visits I actually felt like I was bothering ER staff at their…read morejob. Came in between 1:15-1:30pm. Super busy day, and I could tell based off the parking lot alone. I walked in with my mother, who is visibly not well, and the receptionist working was absolutely terrible. Horrible attitude. Just uncaring, not polite whatsoever. Very blunt and rude with her questions, had a scowl on her face, and looked irritated as my mom is giving her information. I, mistakenly, mentioned "I'm not sure if you know, but there's a wet puddle on the floor". Mid sentence she rudely cut me off, "I know. Someone's coming. We see it". I said, "ok, sorry to bother you at work". Walked away. Triage nurses? 10 gold stars. I acknowledged their stresses, and they were absolute angels. Once we were able to get a room, we waited. Understandable given how busy they were. When the ER doctor came in he was TREMENDOUS. While I'm sure he was over the day he maintained great bedside manner, looked us in the eye, patient, and super caring. 10 stars for him. The CNA that came in before him was also super nice, and patient. The RN? lol RUDE. Seemed annoyed my mom was asking questions, and just flat out annoyed with people breathing it felt. Between the receptionist and the RN, the tension and annoyance was so palpable I felt uncomfortable being someplace where people are supposed to be professional. Again, I get being stressed out and with Dr Google, I totally get the frustration.. human moments are forgivable, but this? Never again. The ONLY reason I gave this 2 stars was for triage, the CNA, and the ER Dr. They were actually really nice given the circumstances. I typically don't do reviews often, but this was enough for me say something. I plan on calling the feedback line as well. I always talked about how great St Luke's is, but after today it's not likely I'd recommend their care again.I

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    St Luke's Boise Medical Center - Getting ready for surgery

    Getting ready for surgery

    St Luke's Boise Medical Center - Room service breakfast with a special touch when they realized my mom was spending her birthday at the hospital

    Room service breakfast with a special touch when they realized my mom was spending her birthday at the hospital

    St Luke's Boise Medical Center - Breakfast menu in the ground floor cafeteria

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    Breakfast menu in the ground floor cafeteria

    St. Luke's Eagle Medical Plaza - ...In 10 min your car goes from 80 to 99 degrees... & we all now ANY "quick errand" takes more than ten minutes nowadays...

    St. Luke's Eagle Medical Plaza

    4.4(10 reviews)
    5.0 mi

    I had a bone density scan this week at St. Luke's Eagle location. A majority of my appointments…read moreusually take place downtown or in Meridian. So, it was nice to have a 5 minute drive to my appointment since this office is down the road from me. The receptionist here is so nice! The downtown location should take a couple lessons from the Eagle location. The receptionist smiled at me. She was kind asking me my general check in questions. She had personality. These basic skills are lacked in 90% of the people who work in registration downtown. If I can have all my appointments here, I would. I hung out in the waiting area till it was my turn. Zach, the imaging tech called me back to the scanning room. He went through the process of the scan with me and guided on how my properly lay on the scan machine. He had me position my legs differently for a couple scans. And before I knew it, I was done. It was quite an easy process which was nice. My other appointments require getting poked at. The Eagle office is night and day compared to Downtown. They are so nice here. It's a smaller facility with an Urgent Care unit which is nice for non emergency visits. It bums me out that I have to deal with the rude receptionists and security check in staff when I'm Downtown. But it was nice to see how the other half are treated at this location. I will have to get more appointments fulfilled here. I leave happy which is nice.

    Best all around healthcare facility!! The staff in all departments are very professional and…read morehelpful. AAAAA+++++

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    St. Luke's Eagle Medical Plaza
    St. Luke's Eagle Medical Plaza - First floor bathrooms clean & Accessible

    First floor bathrooms clean & Accessible

    St. Luke's Eagle Medical Plaza - Mammogram Changing Area

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    Mammogram Changing Area

    Southwest Idaho Advanced Care Hospital - Nurses station. Where the best nurses in all of Idaho work. THANK YOU

    Southwest Idaho Advanced Care Hospital

    1.8(5 reviews)
    1.5 mi

    I just want to say thank you to all of the staff you are truely amazing. You have really touched…read moreour lives more then you will ever know.

    My husband (a diabetic) was in a local hospital with an infection. He was too well to stay in the…read morehospital but unable to go home so he was transferred to SIACH for hyper bariatric chamber therapy. On day 2 of being there the medical staff put him in a room and simply forgot about him as he was unable to handle the treatment. After a week of being there he told me his wound have never been even looked at. I called a nurse in and he didn't know anything about my husband's wound. He did a poor job of cleaning the would and two days later my husband went into shock. The doctor refused to believe me when I told her he was in shock and said he was joking when he told her the president of the United States was Hilary Clinton (it was Obama at the time). He ended up in their ICU with a staph infection. Most of the patients there had staph at the time and I just didn't realize it until my husband got it too. After a few days in their ICU he was moved back into his room again. Within a week I received a call informing me that I needed to go to St. Al's as my husband was having breathing issues. I went in a collected his things the day he was transferred and not a single staff member would speak to me or even look at me. His room was a mess. It looked like someone had tossed it looking for something. He spent 14 days in St. Al's ICU but never recovered and passed away. Not one word from SIACH after that day. They also refused to send claims in to my husband's insurance and actually told me it was not their responsibility to send claims. I have informed all my friends and family not to ever put me in that awful place and if you have a family member that needs rehab I would recommend any other place but SIACH.

    Veterans Affairs Medical Center

    Veterans Affairs Medical Center

    2.8(4 reviews)
    5.1 mi

    Worst VA I've been to. There are a few employees who actually care and work the because they care…read more 95% just do it for a JOB. Make you wait in line while they finish sending texts or whatever, after they're done you can come to the desk. The VA "police" are no more than bored want to be city cops who overreact to every little thing. The Docs are in more of a hurry to get you out of their office than they are to helping you. The care is maybe a C- IMO. If I had ANY OTHER choice this would be the last place I would go. Think about it: it's the perfect job for lazy employees, since they basically can't get fired. They less they work, they worse they treat you, you have two choices. Continue going and just deal with it, or stop going entirely which is a win for them.......less people to bug them, less people for the docs to see.

    I live in Twin Falls, Idaho and have been with VA120 miles away for 9 years. St. Lukes is our…read morecivilian medical option. In reality I only have St. Lukes as a comparison to VA. At Lukes I seldom see a Dr. for more than a few minutes less than 10 minutes if at all. I usually see the a PA. At VA I have been with the Dr. for over an hour going over all my meds, health history, concerns etc. discussing options, medicians available. All the personel at both facilities where very friendly but Lukes let me know that my time was up. VA experience was refreshing, enjoyable and the phlebotomist's are very gental. There are probably other VA's nicer looking that I will never see. Boise medical staff are very polite, concerned for my health and attending to my needs, wants and concerns. GREAT place for medical care.

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    Veterans Affairs Medical Center - View

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    Veterans Affairs Medical Center
    Veterans Affairs Medical Center

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    Cpc Intermountain Hospital of Boise - Itchy rash right hand

    Cpc Intermountain Hospital of Boise

    1.5(17 reviews)
    1.2 mi

    The facility was filthy, my bed smelled like urine, I contracted strep throat and a Streptoccoccal…read moreskin infection (similar to staph aureus) even though I showered once a day and am a clean person. I am not homeless or disheveled. I am just a normal woman who has mental health issues and thoughts of sssscide. (censored for web filters) I developed a horrible rash which thank god isnt bedbug bites. The medical provider did not even LOOK at it. The nurse called her and she said to just give me an intramuscular shot of benadryl. They denied me medication for narcolepsy and had me on "opioid detox" even though I dont use drugs ot alcohol at all, I live a sober life. WTF? They called my outside psych provider and told him I needed to be referred for substance abuse treatment even though I had MULTIPLE drug screens come back with only my prescription Adderall (for NARCOLEPSY TYPE 2, which is what they denied.) They did not even get my Quetiapine dosage correct. I am very responsible with my medications and know the generic names , the brand names, how much I am taking, what time of the day, and why I take them. I don't understand why they would halve my medications when I am there for stabilization? That doesn't make any sense, that could cause further deterioration. I called the police on myself and requested to be placed on a hold, and am always a friendly and cooperative person. I don't cop an attitude, and I always follow directions. In fact, I'm a bit more of a meek person who tends to be passive because I hate conflict. I probably should have stood up for myself more, but pushing for my narcolepsy medication (Adderall) makes you look like a drug addict , which they already pegged me as from the start, so I just grit my teeth and bore it, exhausted and constantly needing to nap. The worst part was the filthy facility. I had a worker come and mop the area where I smelled old urine, and she told me "Don't worry about it, I wouldn't want to sleep in piss either, this is what happens when your coworkers don't do their job." Very telling. There were other patients there who told me that a week earlier (2 weeks ago as of this review) a 30 year old man DIED on the unit in the middle of the night , he wasn't breathing correctly (sleep apnea??) His roommate told the nursing staff "Hey , his breathing sounds bad, I'm getting freaked out" and they did not check on the man. They offered the roommate EARPLUGS. The man was found dead in the morning. There were people taking photos of the facility/ room/ man and people were interviewing other patients. Please , if you need to be hospitalized, try getting a hold of Cottonwood Creek in Meridian for a voluntary admit if possible. I have been there and it is much more professional and clean and well maintained. The doctors there are fantastic.

    I have had more than one rude disrespectful nurse. One told me she couldn't give me my medication…read moreuntil I ate something so I refused the med and she got all snotty and said "do you want to go to state?" Like she has the authority to make that happen. Another nurse was trying to give me vitamins and I asked her why. She said they give them to everyone who is detoxing. I wasn't detoxing and I told her that several times and she said she would have to tell the doctor I refused them. Read my damn chart and you'll know why I'm there. It took 2 days before I got the doctor to change it

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    Cpc Intermountain Hospital of Boise - Itchy rash right arm

    Itchy rash right arm

    Cpc Intermountain Hospital of Boise - Itchy rash left hand

    Itchy rash left hand

    Cpc Intermountain Hospital of Boise - Itchy rash left arm

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    Itchy rash left arm

    Treasure Valley Hospital - hospitals - Updated May 2026

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