I went in to get my eyebrow checked out since it's pierced and had a bump. The student came in with no doctor, I told her listen it doesn't hurt but it could be an irritation bump so don't press too hard because you will make it worse. She pushed it as hard as she could nonstop until it started hurting, after I told her to stop, doctor came in for 5 minutes to tell me no he wasn't going to culture it due to it becoming red after the student did what I told her not to do, they did nothing to help and charged me 100 bucks to make my eye way worse then when I started. read more

"Two words. Don't fall." That was the doctor's response during a medical gathering to an audience member who asked for his advice on the most important thing to do for a healthy life into senior years. But fall I did last week and it was a doozy on a hard tile floor. Jaw, neck, knee, foot all needed attention but I dawdled 24 hours hoping things would look better the next day. Alas, they were worse and to avoid ER waits...waits...waits...waits...you know what I'm talking about, I went into urgent care. As medical appointments go for the purpose at hand this could not have been a better one. I was pretty certain nothing was broken but I wasn't sure why my strategy of ice, elevation, nsaids had not created a better outcome but a worse one 24 hours post event and now not being able to stand on the damaged leg and with ample bruising on face and neck I guess I was looking for diagnosis and direction. I have had since college a CNS disease in which falls can be part of the evolution and having had two prior in different decades that did result in fractures, I knew this was different for the damage done. Check in was quick and easy, the nurse who saw me first was professional and kind, the PA who saw me second was thorough, professional and kind. The imaging he ordered of XRays for knee and foot and CT for facial bones could be done on site and the techs who did it were professional. Radiology results were returned in short order and more discussion with PA about diagnosis and path forward . All good. I hope you will never have a need for urgent care but if you do, based on my experience this is a good choice. read more

The front desk & back of office staff both have always been nothing but great to my kids & I. I appreciate their efficiency to not keep us waiting excessively as well. We ve mostly utilized their urgent care department. I recommend. read more

Patients beware, despite this facility advertising as "urgent care", they do not bill as one! Have been going here for over 10 years with my five kids using our Urgent Care benefits, as it was more financially feasible with just an Urgent Care copay to avoid the Emergency Room charges. During our most recent urgent care visit they nickel and dimed me for absolutely everything! I argued with insurance asking how they billed a surgical tray, each stitch and $10 for two ibuprofen they gave to my son for 3 stitches, a 20 minute visit exceeding $500?! Blue Cross confirmed that the claim St Luke's Urgent Care submitted consisted of the visit as urgent care and everything else under emergency room services, which applied everything to deductible instead of our urgent care copayment! Insurance educated me that facilities can do such to receive more payment reimbursement and it's at their discretion to do so. After numerous phone calls to the billing office advising what insurance told me and requesting reconsideration of claim submission, they advised us they would not correct their billing. I pleaded to just view some of my past claims submitted for my kids from just the year prior for similar services, however they refused. Even worse they converted us to paperless billing, without our knowledge or consent and months later sent us threatening statements saying we're way past due. St. Luke's Urgent Care is no longer an urgent care! I'd recommend go anywhere else if you have insurance that covers urgent care benefits. read more

Fast, responsive and clean. The whole process was very smooth from the front desk, to the check in to seeing the doctor. If you ever need a responsive, professional urgent care this place is great. read more

I suppose this is an okay place to go for a sniffle, xray or a stitch. If you need anything requiring more advanced imaging skip this spot and head directly to the ER. Just because it is attached to a quasi hospital, don't expect the urgent care folks to have any access to the hospital equipment. I was told we don't have access to ultrasound on weekends! Complete and total waste of time and money. I would have fared better with a cold compress at home. read more

It was great to discover today that we now have a St Lukes Cardiology Dept, incl Imaging abilities etc- right here in Eagle! (This suite, Ste 110, is located where the small cafeteria has been located.) I had a very professional man do my Echo today. I felt safe & comfortable & would definitely recommend this location- especially since the tech took the time to actually go thru my complicated Echart before I even arrived. Great job again St Luke's! read more

St Luke's Urgent Care - Cardiology Entrance- head straight bk from main entrance - Urgent Care Near Me - Eagle, Idaho

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This place is great. From check in to check out, the staff was just awesome. Wes and crew all did a fantastic job treating me!

This is a convenient location for Eagle but you will wait for a very long time. Slow check in process, long wait in the waiting room, longer wait in the room ....... read more

St Luke's Urgent Care - Waiting for TWO hours to be called back. On a Thursday at 3pm. - Urgent Care Near Me - Eagle, Idaho

Very nice, clean facility and all the employees I have interacted with on several occasions have been extremely positive.

I took my husband to St. Luke's Urgent Care on Friday September 9th because we suspected that he had Covid-19. After the wait, being seen by at least 3 NP's, assistance and RN's the last person came in to give him his positive results. My husband asked "how long will I have Natural Immunity?" Her answer was "Oh, no, you don't have Natural Immunity. As soon as you are well enough you need to come in for the vaccine". This might be her opinion but it is not a medical truth!! We both actually went to have our antibody test this Monday and his antibody level was 20. Far above the level of 0.8 which is the lowest level for a positive antibody test. St. Luke's staff should not be giving people false, not accurate information, and especially their opinions. read more

Staff was friendly, the nurse was amazing and the doctor was attentive and helpful. I got right in and had a great experience.

Husband was told to go to urgent care for his Covid symptoms. His doctor, who is in the same building as the urgent care is out of town and other providers did not have any appointments. So we went into Eagle urgent care. mind you he can barely talk and it's his last day to receive anti-viral meds. After short wait he was taken back and released shortly after with no treatment. Nothing. Not even cough syrup. What is wrong with St Luke's. Doctor says go to urgent care for anti-viral meds and last day to get and now we walk out with nothing? He's very ill. Can barely swallow. Coughing constantly. High fever. No treatment? read more

Omg excellent care ....Shout out too the Dr who treated me with the utmost care an Nancy an Grace an Jeane was the most caring ppl I know as much pain I was in they made me feel like I was just there visiting them for personal reasons but the staff is amazing when I always visit there read more

My husband came in on a Thursday morning. He was suffering from the plague that has been haunting our family for the past month. From the reception to the doctor, they were super helpful and gave my husband the necessary medication he needed in order to get better. He was in and out in less than an hour! read more

Had a great experience here for my 1yr old. They were very cheery and kind. Extremely quick service and nice clean environment.

As a new arrival to the area, it's always un-fun to find new docs. Traditionally you have two choices: rely on the kindness of strangers for referrals or take your chances and go through the yellow-page listings. Thankfully, now, we have the Yelp community! I read a lot of reviews for the St. Luke's system and found mostly favorable responses. I was happy to see that they had an urgent care facility in Eagle. I found their building to be new and modern. The check-in system was streamlined and fast. It was a slow day, so I got right in. The nurses and other staff were friendly and efficient. I had a minor issue with a suspected sinus condition, so I didn't see a doctor. The PA was wonderful and really respected my wishes to incorporate naturopathic treatments whenever possible. If I could suggest one small change it would be to limit the number of people assisting you. I was taken back by a nurse who took a few notes, another took my blood pressure, then I saw the PA (who left and never returned...I had a few more questions), and finally another nurse handed me my papers and we were done. Maybe I got all this extra attention because it was a slow day. Also, I was charged $120. for this short visit and was never seen by a physician...seems a little high. There should be a lower fee when you are seen by a PA only. Regardless, I like St. Luke's policies. They reduce the stress of coming to a doctor. And I appreciate that they didn't suggest more extreme treatments, tests, or whip out the prescription pad for something minor. read more

Nurse practitioner is a filthy individual who likes to sit on the bio hazard trash can and hold onto it with her hands. Had no clue what was going on and would come and go with no warning. Did not see her once was her hands... even withe the fact that I have the flu that was confirmed the day before. Don't worry about if you are in pain... they'll just ask you and do absolutely nothing about it. I do believe that is the standard for most of Idaho unfortunately. Low standards. During the exam she used the same tool to look in my throat then straight to my ears and then up my nose... wtf. read more

The staff was dismissive and unfriendly. Unwilling to listen to the needs of the patient.

Great service for an urgent care. The physicians were professional. Had a smile and were quick to get me in and out giving me the information and the scripts I needed to get me healthy again. Much faster than trying to get an appointment at the doctor's office. Thanks for the great care St. Lukes! read more

Do not take a young child here. My 6 year old was crying with stomach pain and both the nurse and doctor showed zero empathy and the doctor actually asked me with tone "what do you want me to do?" because she didn't want to be examined. We walked out and will never return. They should advertise as an adult only clinic. I complained to their management as well. Completely disgraceful experience. read more

Had a fantastic experience here on 3 separate occasions dealing with a nasty infection. Little to no wait all 3 times, friendly admin, informative aids, knowledgable and experienced PA/NP that WASN't in a rush to get me in and out AND they are open til 10pm on WEEKENDS! We drove 30 min from SW Boise and it was worth the drive every time. Highly recommend this urgent care!! 5's without question!! read more

Horrible place!! Staff is so rude. The check-in person was very nice and then it was downhill after that. Took my son in at 9:30pm on a Friday night. Was taken back very quick then questioned by the nurse as to why I didn't give my son the flu shot this year. They did a flu test and it came back positive. The NP named Ann stood at the doorway - not even coming into the room clapping and saying congratulations you have the flu. When asked if there was something we could do for his thrust he could barely swallow and was stinging. Still standing at the doorway she shakes her head no and says there isn't anything they can do. Then the nurse says to get some liquid Motrin and liquid Benadryl and gave him swish that around in his mouth. When I asked how that would help his throat she replied it will help him sleep. He's 14 I don't need to make him sleep. Overall BAD bedside manner. I would NEVER go there again no matter what! read more

They were great. They got me in & out quickly. They were all so nice even though my cough sounded horrific & I looked like I was near death. Both the doctors & nurses listened to what I said, were always polite, & gave me great advise. I hope I don't need to go again, but if I do, I feel comfortable in the care that I will receive. read more

This used to be the best urgent care, but over time the service has degraded. From a quick 5 minute wait to 10, 10 to 30, 30 to a whole out. But it doesn't stop there... The last three visits my family has had have been 2 whole hours before even being seen by a doctor. This doesn't include all the other smaller things they have to do. I'm waiting right now to see if I have an ear infection, all they need is an otoscope and a prescription if needed. read more