I was in Florence recently and obviously had to check out the viral Vivoli! There was a fairly long…read moreline when I arrived, but it moved quickly -- I only waited about 10 minutes before I placed my order. Service was quick, I wouldn't say it was overly friendly, but they did a good job. I ordered the pistachio affogato and a croissant. Sadly, I dropped the croissant on the ground because I didn't have enough hands to hold everything, so I can't say how it tasted, but it looked delicious! They have making affogatos down to a science. You hand the workers your receipt when you get up to the counter, and they make about five of them at a time and then know whose is whose. Each one takes about two minutes to prepare. The affogato was sweet and rich, I wouldn't really say there's a lot of pistachio taste to it since it's just around the rim. But I enjoyed it just the same. You will definitely be surrounded by influencers who want to take photos of themselves at the wine window outside, so just be mindful of that. I took my cup across the street and sat on a bench away from the crowd. I'm glad I tried it while I was in Florence - I don't know if I would need to go back on a return trip, but I can say I checked it off the list!

100% Recommended…read more Very Famous Shop. I tried their Pistacchio Affogato twice. It is worth the wait in the line and the line goes fast. Unfortunately, i was not able to experience the knock on the small door to get my coffee. They also have tables and chairs inside. Even if they are very famous, they were able to preserve high quality coffee. I wanna come back for my 3rd coffee. Best PISTACHIO AFFOGATO so far. Just to share with you, this shop has an amazing and sweet crew. I can't stress enough how grateful we are to you today. I was in line for the coffee while my husband and toddlers are outside waiting, then the rained poured heavily. When I came out to find my husband, i found them soaking wet and were helped by staffs of Vivoli (at the back of their store). They let my family in the back, gave them towels and also offered shirts. If this is Italian culture, I love ITALY!!!!!!! They are so kind and hospitable. We will be forever GRATEFUL. And it will be a memory we will never forget! Grazie! From the bottom of our hearts!!!

Excellent granita and there were so many flavors: mango, passion fruit, strawberry, raspberry, two…read morekinds of Almonds, coffee and more. There are 4 different kinds of sizes to choose from. Tip: fellow travelers, don't get a granita that comes out of a slushy machine. It's not the same and I have seen signs for it. Always look for granita is a colander, similar to where the rest of the gelato is.

Some of the better gelato I've had in Italy. We got both the chocolate and coconut and both were…read moreoutstanding. Quick service too with a few tables inside

We were recommended this gelato spot by some Italians we met during our trip- the walk alone is…read moreworth it, you get to cross the river - get your gelato and have a beautiful stroll. We got the chocolate hazelnut and then the cherry gelato. The cherry gelato was the star of the show, j think I need to go back while I'm still in Florence. The line can be long but they move fairly quickly.

Great gelato! I tried a lot of gelato spots in my time in Italy, and this one was near the top…read more Very good flavors, great texture - I go the dark chocolate and pistachio (my go-to's) and both were fantastic. I also sampled the chestnut and mint chip, both of which were also great. Highly recommend!

Tiny shop churning out the best gelato. I'm still dreaming of their honey & lavender gelato. Both…read moretheir pistachio and coconut flavors are also divine. This was the best gelato across 2 weeks in Italy. Note they have two convenient locations in Florence.

Delicious gelato with a great selection of flavors. Right near the duomo! Such a nice area to sit…read moreand eat.

The best gelato I have had! It was super close to the hotel and the name and location was cute and…read moredecided to stop by and glad I did! Their gelato is tasty, not overly sweet, made with good and fresh ingredients and if you want to try, they will let you sample. They use the metal containers (which let you know it is authentic gelato) I liked it so much, that I went twice during my stay! I had the lavender and cream and the lavender with dark chocolate. Both were delish!

My second favorite gelato in all of Italy!! This is the real deal, and its absolutely delicious…read more Its open late and everyone who works there is so sweet. Its right across from the duomo so its very charming inside as well. I had the bergamot and lavender flavors and they were spectacular. They were so tasty but perfectly light as well. A must try!

We tried all manner of gelateria on our trip to Florence. None bad, but this was the top for me…read more And best yet, I got an affogato (cannoli flavored gelato--AMAZING) and got to keep the cup! What a perfect souvenir of our time in Florence. My daughter got the Crema Antiche and said it was so much richer than any other gelato she picked. Don't think twice, just go.

My favorite gelato in Florence. The pistachio flavor was very strong, natural, and nutty…read more They also do affogatos which was cool!

Really enjoyed this place. Tasty and refreshing fare. Not cheap, but very decent quality.read more

I don't know if there is bad gelato, but I haven't encountered it yet. That said, Sbrino is the…read morebest gelato I had in Florence, which puts it toward the top of the list of my favorite gelato worldwide. This tiny little shop has an inefficient system for ordering, which results in more of a line than their should be, and subsequently more of a delay than I'd like in getting the most delicious caramello gelato cone into my face. However, I find it hard to be upset with them once I am eating the gelato. Eating this gelato makes me very happy, and I would like to come back to Florence and eat it every day of my life until I die, fat and happy. (My apologies that my friend is in my photo of said gelato. It's the only photo I took of it, and I understand that no one wants to see his silly face, but I really wanted you all to see the gelato.)

The sandwiches here are really good. I also love the pizza here. It was so simple with just a few…read moreingredients, but the flavors were just phenomenal. And a good example of "less is more." If you have high quality ingredients, you don't need to pile on other things. And there is a cute market area you can buy local products. I ended up buying some sicilian, olive oil and was surprised at how expensive it was but I was curious about it because you can only get it in italy and it got good reviews. I have since tried it at home and it is high-quality Olive oil and so much flavor... It was shockingly good.

Such a fun and unique concept!! This store itself is enough reason to come! It's super cute and has…read morelots of seating! Being an avid lover of froyo I was super excited to try this gelato froyo place and was not disappointed! Their toppings and amazing flavors made this place like an Italian Yogurtland but 100x better!

Staff was super helpful when we came in and very friendly. Went in search of gelato and ended up…read morehere unexpectedly. Had my doubts with the soft serve aspect but it was great! Highly recommend for a place to sit and eat your gelato.