Literally came here last minute as nothing else was open. The First Lady who started my nails tried to talk me out of getting a full set AND THEN RUSHED Out 10 minutes later. I explained that I had my own stones I wanted to add, they STILL Were trying to charge me $1 per stone for MY OWN STONES!!! I was told my set was $80 for a basic powder tip set that wasn't even that long. The lady who did my nails called the lady who rushed home and then she told me $70. Nails were just OK . I won't be returning. Christy attitude is DISGUSTING!! Christy who did my nails is so worried about if I'm taking a picture of her smh. Save your time and money and go somewhere else read more

I landed in NY @ 830p.m and called Gel Town they had availability for a pedicure...im screaming to the moon the Green Tea spa pedicure i received by Kristi was absolutely amazing!!! She was so nice and professional, her service was calculated, precise, just what the doctor ordered. Go see them uou won't regret it... Ms. Katie's customer service was greatly appreciated, I will definitely be returning read more

This review is not about the technicians, they were great. It's about the owner of the salon. Tonight's experience reminded me of why I stopped coming here shortly after she took over. This is not the first time I've dealt with her dismissive and unprofessional demeanor. After getting a gel manicure and regular pedicure, I noticed my gel nails weren't as shiny as they should have been. The technician who did my nails (and was very kind) had already left by the time I realized the issue. I addressed my concern with the owner, explaining that my nails didn't look shiny and asking if she could help figure out why. Instead of offering a solution with grace, she seemed annoyed and dismissive, insisting they were shiny and that it was probably just how I was looking at them. After some back-and-forth, she finally addressed the issue, and my nails ended up looking shinier, proving my concern was valid. I even tried to make conversation, asking why this might have happened, but she remained cold and dismissive, leaving me frustrated. I respect the hard work of those in the service industry, and I always make sure to tip well because I know I don't have the skills to do this work myself. But whether I'm spending $5 or $100 (as I did tonight for a basic manicure and pedicure), I believe every paying customer has the right to ask questions and expect their concerns to be taken seriously. Tonight's experience was a clear reminder of why I stopped coming to this salon. Moving forward, I'll be taking my business elsewhere. Edited review: Gel manicure didn't even last a week!! Nails have been chipping less than 3 days after getting them done. read more

I live in the Bronx and every person I went to get a pedicure from was never like the experience I've had here. Christy did her big one. I went to her a year ago and no one can ever take out my ingrown like she has. I even went to the foot doctor a week ago and he said he removed them. When I went to her she took out chunks of ingrown toenail that was still stuck in my skin! Rosa also was amazing with my hands. Ill definitely come back again I love them and that they're open late. read more

I've come here twice for a mani pedi. Here is what I like about the establishment or notable highlights. They are opened very late. The current business hours are 10AM-11PM. So if you're like me who doesn't like a crowd when at the nail salon this is the place for you. Both times I've gotten services were after 8PM. Another highlight is that this salon does offer nail wrapping services. A lot of salons don't offer this is a plus. As you can see from the pictures I got a French manicure and it came out nice. read more

Gel Town Nails & Spa - French manicure - Nail Salons Near Me - Whitestone, New York

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I'm from Ohio, my husband and I travel a lot for his work. To say finding a place so genuinely welcoming. Almost unheard of. I had a pedicure and full set. You ladies are such Gems! As I sat getting my service's. I noticed as clients walked in and as they were walking out. EVERYONE was greeted as they came in, and cheerful Salutations as EVERYONE left WELL DONE LADIES! And Boss Lady Yours should be an industry standard! I felt Appreciated, Valued, and Respected. And in a world that has become Hateful and cruel. My time spent in your chairs gave me some hope that kindness is making a comeback. Blessed Be read more

My coworker recommended me this place, to get my nails done with Lulu. I made an appointment staff was very nice and place was clean. I had acrylic nails that needed to be removed, Lulu did a great job and took her time doing my nails. I choose a hot pink color she was very detailing about everything. What I didn't like its that she never asked me for a shape and decided to do her own shape that it was too late to even changed. I had a ceremony the next day and didn't have time to even change them, I had to cut them myself when I got home because they were very thick at the bottom. Not coming back. read more

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I honestly wanted to find a place where I can get a good gel manicure and stay loyal to a place. I saw some good reviews so I said okay let me try it out. Didn't have a good experience. The gel manicure looks like I did it myself. read more

Gel Town Nails & Spa - Not fully colored. - Nail Salons Near Me - Whitestone, New York

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Found this nail salon here on Yelp! It was super easy to make a reservation on Yelp - very responsive. It's located in a residential area. Not hard to find street parking. Amazing prices - $10 for a manicure, $18 for a pedicure (they also offer massages, gel, scrubs, etc.). Came here on a Saturday at 11am and it started to become more packed around noon. Got a regular pedicure. They wash your feet, cut your nails, scrub away all your calluses (was so happy about this park), fix your cuticles, exfoliate your legs, and give you hot stones. They also provide disposable flip flops if you happen to forget yours. They also give you a quick back massage when they bring you over to the table where you wait for your legs to dry. It was a great, relaxing treat and my wallet didn't hurt too much after, which really made it even better. They're also open late hours, for those who want to go after work. The experience made it really tempting to make manicures and pedicures a very, very routine thing for me. read more

First time going here, they accommodated with a last minute appointment. I saw they were opened until late (11pm) and assumed that with a late appointment I'd have to compromise quality. This was not the case, my nails came out AMAZING and they took their time and didn't rush me to finish. I WILL DEFINITELY BE BACK. Maritza & Luciana were the best!!! read more

First of all to the poor young woman that had to give me a pedi while my wife got her mani / pedi done. I'm sorry for what you had to experience. It's probably been 20 years since I had one. I know when you got up that day you had no idea what was in store for you or else you would have looked at the alarm clock, called in and rolled over and gone back to bed. What you saw can never be unseen. Heck some things I saw that day are gonna take therapy. Lol ok it wasn't THAT bad for her, although there was a rather large amount of detritus during the whole sanding-of-the-callous portion. Have you ever seen a snow drift created from filed skin flakes? How about a pasta noodle of sanded skin? Ok those things may or may not have been observed during my pedi. So, what was it like for me? Pure heaven. Massage chair going, my feet caressed, calves cajoled and rubbed, lower legs rinsed, bathed, lathered, pampered. It was delicious. I don't like people prodding my toes with pedi tools, but this one was professionally done and not painful or bothersome at all. Finally a hot-rock treatment and I was relaxed and recharged. I even got a "service massage" which was a 5 min free neck and back massage while I waited for my sweetie to get finished. Excellent experience and I would go again but I'd definitely remember to bring my skin snow plow for them next time! read more

I moved to Whitestone in November, and instead of looking for places to eat, i found New Heart Nails. I really like everyone here. They're professional and have an abundant amount of colors and gel colors. The manager, Michelle, is a sweetheart and remembers everyone's faces. I also hate calling and prefer messaging over Yelp and she always responds right away. Parking is easy over there too and i don't have to pay meters. $25 for a gel manicure and $18 for a pedicure. I loooove their pedicures. They scrub and massage longer than other places, and i love the hot wax and stones they use on your feet. They also have a loyalty stamp card. I can always count on them for doing a great job. read more

Gel Town Nails & Spa - Esther is great! Mint green on the toes to start the Spring season. - Nail Salons Near Me - Whitestone, New York

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went there with my friend tonight and had a great medicure experience. The lady who did my nails, Helen, is very friendly and professional. They open from 9am -midnight mon to sat (sunday close eariler but I didnt ask what time) The place is clean and nice. Will def. go back! Btw, that place can get really packed so they suggest you to make an appointment. read more

Gel Town Nails & Spa - my fd getting her nails done - Nail Salons Near Me - Whitestone, New York

This place is amazing. I learned of it by the recommendation of my orthopaedic surgeon's assistant who said they give the best massage's here. So I took my husband on a Friday night. While he luxuriated in a massage chair, i got an amazing pedicure that lasted an hour. As soon as we sat down, they put heat wraps around our shoulders. Near the end of my pedicure, he too a ten minute massage which was wonderful for him. The pedicures here are amazing and detailed, What don't they do? They give you a good cleaning in a bath that has a liner they change for each customer, they give an amazing leg and foot massage. They scrubbed my legs and feet and ended with a paraffin treatment. I'm even missing a few things because I don't know all of the names of the things they did. What I do know, is that I felt wonderful when they finished, wonderful on the way to sleep, and my feet felt soft and baby like for the first time in a long long time! Very very welcoming staff. I highly recommend this place. read more

I love the hours they are open, and they really do a great job. Not a single complaint ever. read more

Gel Town Nails & Spa - She really got in there. - Nail Salons Near Me - Whitestone, New York

Love my nails! They did such an excellent job and pedicure was great too. Staff were all friendly and speak English. They have Korean , Chinese and Spanish speakers as well! Highly recommend ~ read more

Gel Town Nails & Spa - Nail Salons Near Me - Whitestone, New York

This is the best nails salon I've been too. The staff is so attentive and they are so clean! It's very convenient because is the only place I know that's open until midnight. How great is that ?! This place never disappoints :) read more

Gel Town Nails & Spa - Nail Salons Near Me - Whitestone, New York

Amazing amazing place. This is my go-to late night nail salon and it doesn't matter how close they are to closing, they will always take their time to pamper you. The pedicure is incredible and comes with all sort of extras like hot stone massage and oil for your heels. They consistently do a really nice and meticulous job and I've never had a complaint. Call ahead to make an appointment because they get busy- but it's so worth it. read more

By Tuesday 2 of my friends nails that are clawed shaped broke and now today one of mine has . I normally can last 2-3 weeks easy no problem. My last work of advice is avoid. High prices for low quality work read more

Best. Nails. Ever. Meticulous, clean, friendly, professional and worth the price ($35 gel French manicure) I've strayed from this place after I moved out the neighborhood but travel all the way back here just to get my nails done every 2-3 weeks. No other place compares. It's worth it. I never leave here disappointed. read more

Gel Town Nails & Spa - Gel French manicure - Nail Salons Near Me - Whitestone, New York

I've been coming to this salon for the past year based on recommendations from friends. Unfortunately, last night will be the last time I will be visiting this establishment. The owner (Older lady named LEE) treated me with such disrespect, denying services to me after waiting for 3 hours. When confronted, the owner lack integrity and accountability for the services she provides. As for the manicure and pedicure services, they are mediocre-at-best. Look elsewhere if you're seeking intricate designs. read more

No frills salon to get your beauty on! $18 for a pedicure and $10 for 10m massage. Really good massage to get rid of some knots. Service was very good. You've got to love their hours too, this salon is open late. Btw, they ARE open on Sundays despite the hours posted on Yelp. It's their neighbor salon 2 doors down who closes on Sundays. read more

Called minutes to 7pm and asked what time their last appointment was. The owner said they close at 8 and there is still time. I move my car, drive 15 minutes, and when I get here the owner tell me that there isn't enough time and says "Sorry I have to send my workers home." No consideration for the fact that I drove 15 minutes and now I have to drive another 15 minutes and look for parking for idk how long. The owner tried to blame me for not coming right away, which isn't true. I left my house as I hung up with her. So disappointed that business owners are so unconcerned with keeping their word so that they do not inconvenience their customers. Karma will come back to this business. If I could give 0 stars, I would. read more

What a terrible salon . Far from relaxing all they did was speak in another language... got a pedicure by Michelle who was at least nice ! USED MY OWN POLISH told grace 3 x just a polish change and she charged me 20 bucks . I am far from cheap but a regular pedicure and ONLY A POLISH change again using MY OWN NaIL POLISH 40 dollars!!!!!! Didn't help me with my jacket nor my sneakers with nails half wet because I couldn't wait to get the hell outta here PLEASE save your money and never come here ! read more

Went for a "lavender" package pedicure spa yesterday. The inside was immaculately clean, the staff very friendly (the owner came over and introduced herself and asked if everything was ok) and most importantly my feet look and feel great. The treatment consisted of nail and cuticle care, leg and foot scrubbing, followed by moisturizer, a massage to legs and feet finishing off with a hot stone rub. A full hour of pure relaxation for only $50 and well worth it. I deducted one star because the ceiling lighting is excessively bright and harsh and doesn't allow a person sitting in the special pedicure chairs to fully relax. There were 3 women getting manicures while I was there and each seemed very pleased upon leaving. I would definitely recommend you give this establishment a try; I will be back! read more

THE WORST CUSTOMER SERVICE. They don't value their long standing customers' business. Michelle, the new owner is horrendous. Can't keep a schedule to save her life. No point in making appointments since they don't keep them. Always a mess. STAY VERY FAR AWAY. With so many salons in the area, you've got tons of better options. read more

My new favorite nail salon. They're a little pricey at $18 for a pedicure but they really take their time. This price includes a hot stone foot massage & they also wrap your heel in parafilm wax as they paint. After all of that they also give you a 5-10 mins massage while you're drying. I also appreciate that they don't attack you to add on additional services like some other nail salons in the area. All of the ladies are really nice & attentive. The best part is they're open until midnight during the week so it's really convenient. Quick, easy pedicure! read more

I love this nail place so much. They take their time and they paint your nails perfectly. I would recommend this place to everyone. read more

Gel Town Nails & Spa - Feeling like Barbie - Nail Salons Near Me - Whitestone, New York

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Got here on a Sunday afternoon.. they told us it was going to be a 15 minute wait - the whole process took 2 hours. Everything felt rushed, and all Sue tried to do was upsell me on everything even though I told her no like four times. I came here to feel relaxed... but this def. wasn't the time/place for it. I also saw two people walk in for their "appts".. but they ended up waiting an hour still. read more

I think I've found my regular nail salon! This place is not where you should go if you want fast service but it's a MUST if you wan't clean, thorough and incredible service. I got my manicure (shellac) and regular spa pedicure for $43. Manicure: two of my nails broke and they fixed them for me with silk with no problem. Th nails looked good as new and I don't even think they charged me for it. They did a great job with the shellac manicure ($25). While my nails were drying the manicurist gave me a really long neck and upper back massage. I could feel her trying to work out the knots in my back and shoulder. She told me I have a lot of tension...haha Pedicure: I know this place is clean when I saw them clean the pedicure chair and tub after every customer. They also line the tub with a clean plastic liner after every customer. They give you warm therapeutic shoulder wrap and tell you to sleep and enjoy the experience haha. The regular spa pedicure ($18) comes with a long leg and fit message, hot stone rolled on your legs and feet, and paraffin wrapped around your heels. I even got a second back message as my pedicure was drying. The whole experience was almost 2 hours! So worth it though! Tip: Don't forget your membership card! And if you pay with credit card there's tax charged. read more

This place is, hands down, the best place I've ever been to for a pedicure. For 18 dollars (it's 23 for a mani-pedi), they make you feel pampered, relaxed and feeling great. Whenever I've had a bad day at work, I know I can unwind by coming to Heart Nail and Spa! The staff is attentive and friendly. I always feel welcome whenever I walk through the doors. When you first sit down, they give you a heat pack to put around your shoulders. Ahhhhh. So good. I also love that they keep their lotions warm. It doesn't seem like that big of a deal, but it makes a difference. I love it here. It's my go-to place for sure. read more

Best pedicure I've ever gotten :D While you're getting a pedicure they'll put this warm therapeutic thing around your shoulders. I got a good 10 minute massage on my feet with this warm lotion. Then she rolled a hot stone on both my feet. I've never felt so pampered for $26 (manicure and pedicure!) They also wrap paraffin (not sure if this is what its called) around your heels ^_^ I am a happy camper and will definitely be back! read more

Been coming here for years and always had an amazing pedicure , now under new management their quality of work has suffered , wont be going back read more

Went there a week ago. My pedicure is still perfect and nails are just starting to chip a little at the ends but I can even last a few more days I think. Usually with manicures after 4 days its at a point where I need to get them done again so its awesome to have them last this long. They definitely take their time with giving you quality service so don't expect to be out of there quickly but its worth treating yourself to. read more

My regular place is booked for the next month and I def could not wait. My mother in law comes here and always talks about what a thorough job they do so I gave it a try. The place it nice and clean. The ladies greeted me as soon as I walked in and asked me to pick my color. Erica did my pedicure and spent about an hour on them making sure everything was perfect. I had the spa pedicure since callus removal alone was an additional $10, so it made sense. The spa pedicure came with the callus removal and a 10 min massage. They also used hot stones on my legs. I must say she did do a thorough job but it took very long. Thankfully I wasn't in a rush. I also got a manicure and she recommended this gorgeous nude color. Overall, I'm happy with the way everything came out. read more

Gel Town Nails & Spa - Manicure - Nail Salons Near Me - Whitestone, New York

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Okay.. i really don't understand the good reviews.. I'll start off by saying. Worse pedicure I've ever had.. the woman cut my nails so slanted they looked horrible.. and her paint job looked like a 2 year old did it.. the callous remover left my feet more rough then when i started. UV Gel manicure with extension was the worse experience. They Did my nails.. they looked okay, I've had better but i didn't want to be picky. Next day they all start lifting.. i called and told them immediately and they told me okay come back. I told them that i couldn't come right away due to my schedule but that i would be back later in the week. I come back and they're like, okay we'll charge you 30$ for the gel. Um.. since when do places charge to fix nails?? It's THEIR FAULT THEIR WORK DOESNT LAST.. especially the next day?? Why pay so much for gel? I would just get a regular manicure if i didn't care about it lasting. Most places guarantee their work for 2 weeks! I said this to them and they said okay, so go there next time.. They eventually fixed them after i battled back and forth about how unfair it was, but the woman gave me something different. She put acrylic on my nails!! That's not what i had asked for. Worse technicians, Worse service and customer service.. stay away! read more

My husband works a couple blocks away so I decided to give this salon a try while I waited to have lunch with him. I must say the other reviews do NOT lie. I got the Little Vacation Spa Pedicure which came with a 20 min massage (10 min back, 10 min feet), callus remover, aromatheropy scrub, and a manicure. I don't know where to start! The foot massage was seriously heaven. It wasn't your run of the mill lazy foot rub that most salons give. Nope. Along with lotion and the perfect amount of pressure they also use a hot stone. That was a nice surprise. The foot that isn't being massaged gets covered with a nice hot towel in the meantime. During my pedicure, which came out super neat by the way, Sue gave me a sort of heated pillow to put on my shoulders and some scented oil for my arm. SO RELAXING. On to my manicure. She clipped my nails down and filed them perfectly. I let her know that I'm super sensitive and she was very gentle. I'm pregnant and she constantly checked in with me to make sure that i didn't need a pillow for my back or anything to make me more comfortable which was very sweet. After she finished my nails she cleaned it up nicely and made sure they were perfect before I started drying. My back massage was also wonderful. Again the pressure was perfect and they used a heated something (felt similar to a warm towel) that really helped me relax. This salon is clean, the staff is very friendly, and the service is wonderful. The only con is that there's no parking in front but I was able to find tons of parking right around the corner. read more

I came here for the first time today based on such good reviews from Yelp. It's a mixed bag. Yes they are very friendly. But as is the case with most nail salons, they don't respect your time. In an effort to accommodate walk-ins etc, they shuffle staff around so the one who starts you doesn't finish etc. they never told one person there was a wait. They told everyone to come. My second issue was I did not see an autoclave for sterilizing instruments. They just have a cold soak disinfectant. That doesn't mean they don't have it, but I didnt see any instruments in bags or coming out of an autoclave. And I was looking. The table where my nails were being done was very dusty and messy. On the upside, the massage guy was awesome. And because of the staff issue, he ended up doing my pedicure. So the foot massage was worth it. So great. I'm not sure if I will come back again because of the cleanliness issue. But I might give it one more try. read more

This is my favorite place for a pedi!! I've been coming here for about 3 years now and I don't think I'd go anywhere else!! This is a very clean and hygienic place, no need to worry about cross contamination of anything!! They sterilize all of their tools and they use disposable liners for the foot tubs. I don't know about you, but that makes me feel at ease! Everyone speaks English and they understand what you want. If you look unhappy they will do whatever they can to out a smile on your face!! I don't get manicures, it's a waste of $$ for me because I'm hard on my hands! So I can't rate them there. Waxing is great! No complaints there. Very comfortable setting. It's a bit pricey, I always get a "spa pedicure"... I don't even know how much a regular pedi is!!?? But the service and goods are definitely worth every penny!! Their late hours are a plus! read more

I came here to get my nails done for a formal occasion. It was in the neighborhood and after reading the reviews I decided to make an appointment. As soon as I walked in the owner greeted me. She was welcoming and friendly. She gave me the color wheel to select a nail color. I was able to comfortably select a color for my mani pedi while sitting in the massage chair. The woman that worked on my nails did a good job overall. The only complaint I had was that she cut me a few times when she was cutting my cuticles. She even mentioned after cutting me that she wasn't good with cuticles. However, I will look past that since my nails came out great. They are still holding up after four days (gel). read more