Had to get my laptop screen replaced and called them up for a quote. Because of the tariff's, they…read moretold me to wait it out as the replacement was very expensive. After a couple weeks I called them back and they were able to order and replace the screen quickly. I appreciate their honesty and having me save some money during the process.

I am visiting NJ for work and one of my laptop fans went wonky and was making an extremely loud,…read moreobnoxious noise. I caught Amir super early in the morning, right after he had opened, to see if there was any possible quick fix for the issue. Unfortunately, he didn't have the part in stock, but he was kind enough to offer some advice, as well as disconnect the fan to prevent the noise from continuing to occur until I am able to get a fan replacement. Amir was very kind, welcoming, courteous, and he got me on my way with a quick 3-5 minute fix, free of charge. The world needs more people like Amir! Can't recommend him or this place enough.

I purchased a refurbished MACbook Pro from NY Computer Help and there were a few issues with it's…read moreperformance;..John and his staff were TOTALLY committed to resolving everything to my satisfaction - They haven't invented the number high enough yet to express how grateful I am to them!

The owner, Joe, called me with a genuine and respectful manner to discuss the situation. He also…read moreshared his intention behind founding the service, and offered a free repair for the broken bezel. I appreciated his sincerity and the way he takes responsibility for his work. During the conversation, he also provided helpful and professional advice regarding my other tech-related concerns. Overall, I felt that he genuinely cares about both the service he provides and the people he helps. Because of this follow-up and support, I am revising my overall experience to a 4-star review. I also hope the company's culture continues to reflect this level of care and professionalism and continues to support both customers and staff. --------------------------------------- Previous review -I brought my MSI laptop to this shop for a lid repair. At the time, there was a small crack on the left side near the hinge, and I was worried it might get worse , but the screen bezel was intact. I was initially told that once the part arrived, they would notify me to bring in the laptop, and the repair would then take about a full day. The part arrived on December 30, 2025, I dropped off the laptop on January 6, and picked it up on January 9. -After I got home, I turned on the webcam to prepare for a meeting, and noticed that the screen displayed a blue image. I contacted the shop immediately. I was asked to bring the laptop back for further inspection, but no explanation was provided regarding the possible cause of the issue. -Since the shop is about an hour away, I asked whether a remote diagnosis could be done first to better understand the situation. I was informed that there would be a charge for that service. At the same time, I looked into common causes of this issue and found that it can result from a protective film not being removed during repair. However, this possibility was not discussed. -If a likely cause had been communicated, it would have helped me better understand whether an immediate return visit was necessary. Without that information, the situation was unclear and required additional time and travel to resolve. -More recently, about four months after the repair, I noticed that the bezel near the hinge has cracked, even though I have been handling the laptop carefully. This area was not damaged prior to the repair. Given that the hinge area is a high-stress point, I am concerned that the repair or reassembly may have contributed to this issue. Overall, my experience was disappointing. While the initial interaction felt welcoming, it was followed by a noticeably self-protective approach when issues arose. Although the repair was completed, I encountered additional problems afterward that required significant time and effort to resolve. Based on this experience, I strongly recommend that others ask detailed questions about the repair process, confirm what testing will be performed, and ensure the device is thoroughly checked at the shop before taking it home. In general, I believe that clear communication and transparency are important in building trust with customers over the long term.

Alla P. I used Ivan's services for a long time since it was…read moreLaptop MD business. He is very thorough and professional. Always completes customers' requests expeditiously. He is excellent problem solver and diagnoses problems with high accuracy. Ability to solve problems and provide customer with solution options, sensitivity to the cost of repairs, quick and reliable service makes this shop very special. Fixbox is my "go to" place for any computer headache, upgrades. Highly recommended for any hardware and software issues with reasonable pricing and 12 months warranty for the job.

Repaired my older HP Printer in record time. Quoted and charged a fair Price. Convienient location…read moreand very friendly service. Will definitely recommend to all my friends.

I came to NY with my laptop, but left my charger in Arizona. I ordered one from Amazon; it didn't…read morework. I ordered another; same thing. My sister sent me to Computuners. On the phone, the man there said he had a beefy Lenovo charger. I left for Nanuet, and got instant, expert advice. They didn't only sell me the solution, a technician check my computer and told me I need to offload a bunch of files because my hard drive was 95% full. He explained what happened when it gets closer to full. I left wiser and satisfied with the service. My name is Lou and I stand by all my reviews.

Excellent company with very fair price points...depending on what you need...work is amazingread more

I can't speak to the computer repairs, but this place was great for replacing my phone screen. They…read moredid an excellent job, and they did it way faster than any other place I've brought it to before. This was also considerably less expensive than a few other spots that I requested quotes from. 10/10 all around. Plus, the guy that fixed it was really nice and talked to my fiance and I about tattooing. Customer service goes a long way. Thank you for your help!

I rated this place 5 stars so that yelp would not hide it. This place is actually minus 5, The…read moretechnician that worked on my notebook has absolutely no knowledge of computers. He should find work scrubbing toilets. I told him the version of windows I wanted him to put on my notebook and I wanted him to fix my recovery drive so that it would display properly.. He took 6 hours for a 2 hour job. When I got the notebook back the wrong version of windows was loaded and windows software and office software was in Spanish. I am American and I speak the language of the USA that is English. So I contacted him and he said to return tomorrow. So I returned in morning he took the notebook and he said to return in 5 and half hours... So returned and he was closed for lunch, I waited half hour and he returned and gave me my notebook back, He booted it and screen was in English, When I got home I booted my notebook and same problem but this time some screens still remained in Spanish and another in English, any user added would be reflected in Spanish. Plus the malware software was a free sample one and kept on asking for money. It was supposed be included with service. He never put the right version of windows software on, He gave me back the notebook still with incorrect windows version. I put my data restore disk in and all folders changed to shortcuts. after running my legal virus software (McAfee) the software alerted me that I had 2 Trojan viruses and a shortcut virus. When I brought the notebook in to be serviced, I am absolutely sure that the notebook had no viruses. These viruses came from his software that he put on my notebook. If you don't want messed up software and viruses on your computer, Then please stay far away from this place as possible. Otherwise if you go there computer will be damaged. lol

Davall proved to be a tech guru and did a great job for us. On eBay, I sold a sophisticated…read moreenvelope printer that can print 30,000 postcards in one hour. But, installing it is a nightmare. Luckily, Davall jumped right in and figured out the printer, the driver and the software. His labor rate is very reasonable and he did not bill us for a trip charge.

Davall answered my request quickly, gave me a reasonable price quote, arrived on time and fixed the…read moreproblem. He was courteous, thorough and professional and I would not hesitate to use his services again in the future. it's good to know there are trustworthy people who can help with ever "updating" technology! Thanks Davall! Chris P.

Jon is knowledgeable and helpful and good at problem solving...but most importantly he is willing…read moreto work with you at your level...technical with me, easy going and helpful with my wife. He's better at solving simple computer things with my wife than I am as he is so much more patient than I am. He's a great resource and a pleasure to deal with for most computer issues.

From the owner: We specialize in providing individuals and small 1 person businesses with help and support that is…read morehighly customized and in plain language. Our aim is to provide you with what you need, in the way that you want it. We understand that not everyone is a technology wiz and we work with you at the speed you desire.

He responded to my inquiry quickly. He advised that it might not be worth repairing but would make…read morea house call within 24 hours for a $100 flat fee. I decided to take his advice & buy a new printer. I would definitely contact him again if I had any computer/printer problems.

Alex was prompt in replying, patient, and thorough. He guided me through a connection problem with…read moreskill and ease. Give him a call!

Just got this in the mail and I am so excited to use it! You just plug in your iPhone USB into this…read morelittle device, and then connect it to the power out and it blocks anyone from stealing your information! So useful when traveling!

From the owner: 3nom is a complete IT solution provider. We provide our clients with CTO services, IT support,…read morehosting and software development so not only can we manage and provide all these services to you, we can reduce your IT costs significantly through these venues. We can serve as your in house IT department and CTO at a fraction of the cost of hiring your own staff while you also enjoy the perks of an entire specialized team of personnel.