Had an issue, where my keyboard had to be replaced. FixBox was incredibly attentive, understanding,…read moreexpedient, courteous, and professional. It literally occurred on my personal laptop first day on the job, and they did their best to promptly get the replacement board and fix it, ask the while reaching out to provide me with updates on the status of the part, including fixing it as soon as the keyboard arrived. Much respect and appreciation - earned Five Stars, not given

Alla P. I used Ivan's services for a long time since it was…read moreLaptop MD business. He is very thorough and professional. Always completes customers' requests expeditiously. He is excellent problem solver and diagnoses problems with high accuracy. Ability to solve problems and provide customer with solution options, sensitivity to the cost of repairs, quick and reliable service makes this shop very special. Fixbox is my "go to" place for any computer headache, upgrades. Highly recommended for any hardware and software issues with reasonable pricing and 12 months warranty for the job.

My network set up was in a catastrophic shape due to an unruly house guess. I yelled the company,…read moreand almost instantly got a response. With luck they had a same day appointment available for later in the day. A quick phone convo, and confirmation, and the tech, Dmitri, arrived promptly on time. I explained the problem to Dmitri, and showed him the issue at hand. He was confident that he could fix the major mess, and quickly went to diagnosis the problem. He was completely professional and worked diligently. Considering I had been without internet and dealing with this problem for some time I was happy to have someone attend to it. I'll admit it felt kind of touch and go there as we both put our heads together for a solution, and then he reached out to his boss and another network tech, and a little light bulb went off over his head and then he really went into a flurry of work. All in all in less than an hour, Dmitri had fixed a major headache of mine. He did it professionally, and with a problem-solving determination. I would definitely use this service again (but will hopefully never end up in this predicament again.)

LBM replaced the cracked screen on my 5 year-old Mac Book Pro in…read moreMay 2025. Less than 10 months later the screen goes semi-dark and then fully dark after a few minutes of use. The technician diagnosed the problem as a defective screen and insinuates that I might have dropped the computer or spilled liquid on it ! How can a brand new screen go bad after 10 months unless it was a recycled or generic one yet charging brand name price ? Sorry to have tried to support a local business. It will be Apple a block away next time. David C

I rated this place 5 stars so that yelp would not hide it. This place is actually minus 5, The…read moretechnician that worked on my notebook has absolutely no knowledge of computers. He should find work scrubbing toilets. I told him the version of windows I wanted him to put on my notebook and I wanted him to fix my recovery drive so that it would display properly.. He took 6 hours for a 2 hour job. When I got the notebook back the wrong version of windows was loaded and windows software and office software was in Spanish. I am American and I speak the language of the USA that is English. So I contacted him and he said to return tomorrow. So I returned in morning he took the notebook and he said to return in 5 and half hours... So returned and he was closed for lunch, I waited half hour and he returned and gave me my notebook back, He booted it and screen was in English, When I got home I booted my notebook and same problem but this time some screens still remained in Spanish and another in English, any user added would be reflected in Spanish. Plus the malware software was a free sample one and kept on asking for money. It was supposed be included with service. He never put the right version of windows software on, He gave me back the notebook still with incorrect windows version. I put my data restore disk in and all folders changed to shortcuts. after running my legal virus software (McAfee) the software alerted me that I had 2 Trojan viruses and a shortcut virus. When I brought the notebook in to be serviced, I am absolutely sure that the notebook had no viruses. These viruses came from his software that he put on my notebook. If you don't want messed up software and viruses on your computer, Then please stay far away from this place as possible. Otherwise if you go there computer will be damaged. lol

I can't speak to the computer repairs, but this place was great for replacing my phone screen. They…read moredid an excellent job, and they did it way faster than any other place I've brought it to before. This was also considerably less expensive than a few other spots that I requested quotes from. 10/10 all around. Plus, the guy that fixed it was really nice and talked to my fiance and I about tattooing. Customer service goes a long way. Thank you for your help!

Davall proved to be a tech guru and did a great job for us. On eBay, I sold a sophisticated…read moreenvelope printer that can print 30,000 postcards in one hour. But, installing it is a nightmare. Luckily, Davall jumped right in and figured out the printer, the driver and the software. His labor rate is very reasonable and he did not bill us for a trip charge.

Did an amazing job and installing multiple cameras, Access points and a whole advanced Wifi network…read morefor my entire Multifamily multi-floor home with all new wiring. Extremely well priced compared to any competition, was thorough with quotes and always gave me multiple options on pricing and best methods. Always took as much time needed to get the job done right the first time! I couldn't be happier with all the work done. I already have referred him to many in my family.

Hello I got my computer repaired here I had water damage not my first time using this business for…read morethis computer, I recommend this place, I live on the east side so it is very accessible and the communication is very well you can call or wait till they text you I have Alienware m15 r7 that still runs Minecraft shader, Roblox, GTA5, etc after the fixes. You do not have to pick up the computer yourself if you can't either, my boyfriend was able to pick up my computer for me.

The team at this shop was incredibly attentive from the moment I walked in. They listened carefully…read moreto my computer issues and explained everything clearly, with no jargon and no guesswork. They even went above and beyond by giving me a free charger after hearing what I'd done to my computer. That kind of generosity is rare. Highly recommend!

Myself my family have used this company for a past 10 15 years and Muhammad is an excellent person…read moreto discuss your computer needs and fill your computer needs. He has a wide variety of knowledge for people that either want to do gaming basic business type work with their computer computers and he sets them up perfectly and any transition is seamless.

Kept an otherwise obsolete Vaio laptop alive. Also upgraded a barebones PC for Windows 11 and…read morebeyond!

This is the second time Xybertek saved me from disaster when my Chrome account went ballistic,…read moretelling me all my files were encrypted. Rabie was very considerate and didn't overcharge me despite my desperate situation. I work three jobs and depend on my pc for two of them! Job well done!!

I had a few older laptops which were not enabled with Wi-Fi access. Rabi, computer tech, was honest…read moreand very helpful in explaining how these laptops were too old then recommended the latest types of computers. The value of their service was superb and professional in service. I definitely recommend using Xybertek as an excellent computer repair service. Before purchasing additional hardware, Rabi will explain costs. Their repair fees are reasonably priced.

I am old school and very hard to please when things break and this is the first and only place I go…read morefor Apple service. (My first computer had ONE megabyte of RAM. And I was lucky! ) The Genius Bar at the Apple Store is great but they are always booked up. This place is easy for next day and sometimes same day appointments to come in and drop off a device. I am a professional photographer and video editor. The devices I have serviced here often present uncommon challenges. How these are handled is the true measure of great service with these things. I always get honest answers and expert analysis on the best options when gear is reaching the end of its life cycle. That's really hard to find these days. When you find people like this you stop rolling the dice. This is the only place I let service my gear.

Here is my issue with this store. There is a sign on the counter that reads if you give them 5…read morestars on YELP before you check out, they will give you a discount on your bill. That's called Bribery. Something is wrong with that. I had made an appointment to get my phone fixed. It might have been a battery problem. They honored my appointment on time. Was I satisfied with their service? Yes. Was I satisfied with their communication? Yes. Did they fix the issue with my phone? Yes. Were they polite, professional, and knowledgeable? Yes. I would have given them 5 stars until I saw the sign. I found their prices to be reasonable and there was plenty of parking in the strip mall parking lot.