We're from Las Vegas and spend most of the summer here at Big Bear Lake. I was having some dental…read morework done with my regular dentist in Las Vegas, follow up in September. While here I developed a very painful oral issue and feared having to take a day and drive all the way back to Las Vegas and have my dentist address it. I called the office, they understood, worked me in right away and Joel did an incredible job with my care. It is the day after, I am pain free, I did not have to make a trip to Las Vegas!! I can't thank you enough for working with me, taking care of my issue, and saving me a whole day's time traveling. I am pain free and will use this office from now on if I ever have another issue while away from home. Thank you to the staff for helping make this happen for me!! Dennis B

I like Joel and he is a great dentist for me. What happened to my wife really ticked me off. She…read morehad an appointment, but wasn't feeling well. She called Joel's office the day before her appointment. She was told she needed to keep her appointment or she will be charged $60.00. We did not go to her appointment. I took her to the ER and found out she had Covid. I contacted the dentist office and was told the staff wears masks. We have not returned to this dentist.

I've been to a few dentists over my lifetime and I have to say this is the worst. 1: I tried to…read morecall the first time 3times left messages with no response. 2: I physically went into the office one time the door was open walk in and nobody was there I walked around to hear ppl laughing and talking in the back room. I knocked on the door only to find they were at lunch and some girl was like why you here why you knocking we are at lunch the door should have been locked. I proceeded to say I just want to make appointment she took my information my insurance card and said someone will get back to me. 3: A week later nothing crickets so I finally got thru on the phone made appointment. 4: Went in at appointed time early and waited to get about 20xrayds and finally saw the dentist. 5: Dentist comes in who could I can barely understand English his 2nd language he poked around in my mouth only for about ,1minute and said oh u need teeth pulled because they have gum showing. I tried to get more explanation but again hard to understand his very broken English. So he proceeded to say well it's up to you what you want to do. 6: The admin person can in and said they were having trouble with verification of my insurance even though I gave them the card and all my information. I was like ok. 7: Here is my card again (2nd time) she then proceeded to tell me how bad it was there can't keep good ppl and that she will call me with the plan. I was like ok and if I don't call u call me. 8: A week or 3 goes by again crickets so I called waiting on hold for over 15min I not liking these ppl at all. So finally through many texts and emails I found out they lost my insurance card so I'm really pissed off now. How u professional is this place. 9: so I provided and ask for the plan. A day later again thru texts and emails I get the plan. It's so ridiculous this place be very aware. I was unable to get my X-rays and I now am stuck because my insurance only pays for a set every 4years. SO be very aware going her very unprofessional unpleasant.. I'll go back to the VA

Wow! The office staff was great! Dr. Ngyuen spent a lot of time with my fiance who was seeing him…read morefor some extreme problems with his teeth after antibiotics in the hospital destroyed them. He was going to need many crowns and implants to correct it. Not only was he very understanding, but actually went out of his way to make his dental work easier to get done with less "wear and tear" on him (due to an auto-immune disease and disability-related issues.) *not sure why these other people had a bad experience. I did not see anything like they described. This is a family practice. Maybe there were staffing issues at the time. Dr. Ngyuen was nothing but kind. I can't see him conducting himself as described in the negative reviews.

There is only one dental office in town for my dental needs and that's Desert Dream Dentistry &…read moreSpa. I know Dr. Shah for many years and I don't trust anybody else but him when it comes to my oral health. Great office staff, excellent quality of care and customer service are just a few brownie points. Highly recommended!!

I appreciated the directness about my crowns, there was no upsell and no terms i didn't understand…read more I was treated politely and presented with direct options and exact pricing. Polite, professional and detailed. Immediate response to all my concerns. Highly recommended.

Cannot say enough great things about Dr. Bass as well as all of his amazing staff! Took my daughter…read morehere to have her wisdom teeth removed and everyone from the front desk was absolutely amazing, friendly and made our experience so smooth! Dr. Bass himself made sure my daughter was comfortable before and even followed up with a phone call later in the evening to make sure all was well! Definitely recommend to anyone searching for excellent care!

The billing people were a bit less than accurate about costs. They claimed to have checked my…read moreinsurance and provided me with a document stating what my portion would be, which I paid, but then came to me later wanting more. Oddly the first time I was in there a woman shows up,agitates, complaining about billing amounts versus what she was told. The way the document is laid out they show various numbers in a format reminiscent of a used car lot finance plan - instead of just saying here's what it costs here's what insurance pays here's what you will pay. Beyond that - they are really bad about responding to calls and emails. No one is evil, just disorganized

I can't say enough about Dr. Peter Scheer and my experience with him and his staff... his…read moreknowledge, expertise, and demeanor is evident after just barely meeting him upon having my first visit and consultation..after determining that my molar that was giving me trouble would need to be extracted the procedure was done quickly and efficiently the next morning. Dr. Scheer has a true concern for his clients, he took the time to give me a call later on in the evening to be sure that I was doing OK after the extraction of my molar. My sincere thanks Dr. Scheer! Marty C.

I saw Dr Zbarsky and he derided my jaw. The necrosis got worse and he needed to extract an implant…read moreand a molar. They don't take Medicare do I begrudgingly agreed to pay $800.00 for the extraction the following Thursday. On Tuesday they called me and said Dr zbarsky was no longer with the practice and the doctor Shearer could do the operation for $2500. I do not have $2500 to spend. They don't take Medicare so, if you have Medicare, I recommend you find a different doctor.

YVDG is the best dental office I've ever experienced. They are always on top of my appointments,…read moretransparent with regard to my oral health, pleasant (ALWAYS), and I've never experienced billing issues with them. If I could round up everyone I know and send them here, I definitely would because it's so hard to find good care. I've been going to this group for nearly 10 years now. I will never switch dentists as long as they are in business.

Great dental group. I wouldn't go anywhere else. Everyone is very professional and friendly.read more

always a great experience really nice staff , always a pleasant experience. Really glad that I…read morechose this docrotch.

If you are reading this, please do not look no further ! You have to consider this doctor he is…read moreamazing! I am pleased with my results and would like to express my satisfaction with the dental care I received at this office . I received 6 in one dental implants (upper) . I had my last 3 teeth removed . Top implant what I have now . The temporary teeth look beautiful, and I should have my finals within two months and I am thrilled with the outcome considering it's only been a month since my procedure. The doctor is exceptional, calm, and takes the time to address all my questions during appointments. The unique atmosphere of the office makes you feel at home, thanks to the friendly staff, including the ladies at the front desk and the gentleman who assisted with X-rays. I appreciate everything they've done for me. Although I'm still self-conscious about sharing pictures due to previous tooth loss, an embarrassment my before pictures showed extensive tooth loss from the left side to the front I was wearing a partial which had my gums bleeding i was in pain . I started crying tears one day telling myself I can't take gluing my partial, which called denture. I purchased tons of glue just wasn't good enough. I wish I was restricted from many of food because of the partial was not stable because of my bone loss. I say this to say you have to do your work search and get a trusted doctor to do your dental work. Thank God I found you all . Don't let me forget to mention the anesthesiologist was outstanding, making me feel comfortable and relaxed throughout the procedure. I also appreciated the thoughtful gifts, including a toothbrush and water pick, which demonstrate the doctor's dedication to patient care. Previously, I wore a partial for three years, which caused discomfort, bad breath, and difficulties eating. I consulted with over 30 dental offices before choosing Temecula Dental Implants, where I made my deposit the same day of my consultation . Despite rescheduling appointments four times due to unforeseen circumstances I am glad I persevered. The doctor and staff have been understanding and accommodating. Post-surgery, I experienced minimal pain, and I am extremely satisfied with the results. I highly recommend this dental office to anyone seeking exceptional care. I want thank you all for taking care of me !! Last day they offered several different payment plans financing so I did not let difficult times get away !! I can't wait till my final results. I definitely will post and update you all ! This not paid review this is real life experience! I had to right long review if you know me you would understand the fear I had trying to find the right doctor .. I am so happy I can smile again . I am 51 years old having placement of teeth not only boost my confidence I believe 10 years is knock off my age only . Thank Temecula Dental implants

Dr. Levy is truly a blessing. He is very soft spoken and if you need help he is there. My son has…read morespecial needs and he was super gentle with him. My son and I have been goin to him for ten years. Highly recommend.​

After having a terrifying experience at another local dentist, I was on the hunt for a new one when…read moremy tooth cracked in half two months after being filled! I am generally a fearful dental patient, and have had a LOT of work done, but after the last experience I became terrified to see another dentist EVER AGAIN! Dr. Levy prepared my tooth for a crown, and put me at ease the entire time. He is gentle, kind, understanding, and accommodating. His understanding of his patient's needs is admirable, rare, and greatly appreciated. He really has helped to restore my trust in dentists, and I will continue to see him for the rest of the work I need.

My experience with Barstow Friendly Smiles and Craig Robinson Dr. involved significant…read moremisrepresentation of insurance coverage and a lack of transparency throughout the entire process. I was told--both verbally and in writing--that my insurance would cover 60% and 40% of the total cost of a crown and mouth guard, and I was required to pay the full $3,596.25 upfront based on that representation. This was false. My insurance ultimately covered only $279.64. After receiving my Explanation of Benefits, I contacted both the dental office and my insurance. My insurer confirmed that the office had been clearly told on the date of service that coverage applied only to the allowed amount, not the total billed amount. This critical information was never disclosed to me. I agreed to treatment solely because I was assured I would be reimbursed a specific percentage of the full cost. Since then, the office has provided inconsistent explanations, denied statements that were later proven untrue, and has not contacted my insurance again despite repeatedly claiming they were "working on it." I also requested a copy of the document I signed showing the quoted coverage, and the office failed to provide it. I have repeatedly asked to speak with the dentist or owner regarding this issue, and each time I have been told I am not allowed to speak with anyone except Ruby at the front desk. This refusal to escalate concerns or allow communication with management is unacceptable. I believe I was induced into unnecessary and costly treatment based on inaccurate and misleading information. The lack of disclosure, refusal to correct the issue, and ongoing evasiveness demonstrate a serious disregard for patient rights. I cannot recommend this office to anyone seeking honest or transparent dental care.

Been with Robinson for 26 years. The best in the area. Great helpful staff. Friendly competent work…read morefrom everyone. Doc has become a friend over the years and cares for his patients.

The experience I have with Dr. Kreizenbeck and the staff was courteous, pleasant, and professional…read more Becky, Tasha, and Dr. Kreizenbeck were very helpful as they give me adequate explanations and instructions. Overall, I would rate this surgery experience excellent. If I were to need a tooth implant again, I would use Mirage center oral & maxillofacial surgery, also, I highly recommend to all my friends and family. Thank you for doing an extraordinary implant on me.

My son needed to get his wisdom teeth pulled and I remembered his ex-girlfriend had oral surgery at…read morethe Mirage Center. From that, I started Yelping the center and came across Dr. Kreizenbeck. He had some great reviews so I thought I'd give it a chance. I called Dr. Kreizenbeck's office around the middle of Oct. I spoke with Becky. She understood how important it was for me to schedule my son's surgery during his Christmas break out of college. She scheduled him for a consultation on Tuesday and oral surgery that Friday over Christmas. When Tuesday came, my son decided to tell me he had scheduled an overlapping appointment for his eyes. I wasn't aware that he was on this 3rd cancellation with this eye doc! I asked Becky how long the appointment might take and explained to her our dilemma.... well let me tell you, the staff jumped right in to help get us in and out of the consultation and on to the next appointment in lightening speed! Dr. Kreizenbeck was so friendly and accommodating. He answered the couple questions I had, talked to my son a bit to help ease my son's nerves. From Dr. down to the receptionist... they all helped speed things along. You have no idea how important it was for us to get to his eye doctor. With as many cancellations as my son had, they were ready to drop him! :\ SURGERY DAY - We got to the office, Becky went over post surgery care, we waited a bit (we got there early) - and when it was our time, we hit the ground running! It was over with in about an hour. I pulled around the building and Becky helped me get my son in my car. He was a bit sleepy... a little loopy, but not out of it. He was actually good to go and ate Panera mac and cheese afterwards. Day Two - My son's mouth was a bit tender, with VERY LITTLE SWELLING and practically no bruising. He stayed on top of the meds but after day 3, he was on ibuprofen as needed. Dr. Kreizenbeck's team did such an excellent job in handling my son's case throughout the whole process. They made us so feel comfortable and cared for.... all the while completely working with our family's schedule. I highly recommend this office - my only regret is not knowing about Dr. Kreizenbeck earlier and having my own oral surgery done here!