Worst customer service ever. I bought a part and then realized that wasn't the problem so I took…read morethe part back to get a refund. The guy looks at me like I'm crazy when I said I need to return this it's not what I needed. Mind you I did not know of a policy of not being able to return some parts and that's fine it's that the case why wouldn't you just explain that to me. Instead he proceeded to get an attitude when I asked if he was serious then told me we don't rent parts for you to try and bring back after you messed with them. The way he said it was so unprofessional and disrespectful when honestly I just didn't know. Will never return to this store and will tell every person I know to never go there!!

My engine light turned on, and I have to drive to Columbus tomorrow (an hour and a half drive from…read morewhere I live). And I was a little sketched out about driving that far. After work I decided to stop by Auto Zone in Ashland (It's right by the bowling alley) because I heard they check your engine light for free, and let you know what it is. Turns out to be something very small, so I was relieved. But the customer service was amazing! I was afraid to walk in there because I'm a women, and know nothing about cars, but the guy Alex N. helped me and was so kind! Definitely will be going back again if I need help.

Went it for an oil change and it was done quickly and wasn't expensive at all. They were so nice…read moreand professional

Performed an alignment on my 2014 Chevrolet Silverado, got truck back (3) sensors need replaced,…read moresteering stability light is on....they acted like it could not have happened. Something happened during the alignment.

I had them do the ceramic coating and bed liner on my new pick up truck now the truck shows more…read moredirt, dust, streaks, fingerprints than the original paint did. As far as the bed liner I had it done to help protect the bed from things sliding and hitting the front and sides but things slide more now than before so I'll still have to buy a bed mat to help with the sliding of things in the bed. So if you're thinking about getting one of these things done don't waste your money. To the owner after reading other comments I know you will say that I should of called about it and I had the dealership call you seeing that is who I went through to have it done and they gave you my phone number and told you that I was not happy with it 2 weeks ago and no phone call yet.

it was great service. These people really care about what you want and what you need. They took…read morevery good care of me and their installation was great. Thanks guys.

Horrible experience from start to finish. Who ships 6ft long powder coated L track in a plastic bag…read morethinking they will somehow arrive without damage? They were completely destroyed (bent, warped, scratched, hammered) by the inadequate shipping (should have been packaged in a cardboard tube) and this cost me $46.89 in shipping fees. SLOW shipping times, ridiculous credit card verification policies and clown barn execution. You would have to be nuts to order anything from these people. A stunning display of incompetence at every level. AND now they can't even confirm in advance if they are going to refund the original shipping. This has got to be one of the worst run companies in the entire country.

Use this company at your own discretion.I ordered 1 inch Buckles from them.They sent me 1.5 inch…read morebuckles and then indicated that 1.5 was their 1 inch They were willing to take them back but I had to pay the shipping,which was also a little unreasonable as I was given free shipping on the initial shipment because of the amount of the order. As I said use at your own discretion.I certainly will never do business with them again.

This place is 100% recommended without a doubt. Of course my truck decided to take a crap 20 miles…read moreout and these guys did nothing but help me. They towed me in and Fixed my DEF problem and warranties were taken from manufacturer without a headache. Through in an oil change in and new windshield washer motor and BAM, I was back on the road again. Had the shuttle guy come to the hotel for me even. I mean just hands down phenomenal work and kindness here. Thank you Dale for putting up with me for a week!

From the owner: We are Ohio's preferred truck sales and service dealer. We offer the best quality and truck…read morelife-cycle in the business. We only offer the best brands in transmissions, as well. Whether looking to purchase or for a repair, come visit us today!

February 2026. Oil change. left a screwdriver between the hood and the fender, hood was not…read morelatched. Did not reset oil indicator. The work was so bad I'm worried about the filter being on properly the drain plug being installed properly and the correct oil being used. We've been given the runaround for the last four weeks by corporate and the local shop. Sad. Never again.

Aron, Kellen and Alex were great…read more My car overheated and needed an oil change. They met me with a bottle of water. It was in the 80s outside. As an out of town female traveling alone; I can't tell you how much their kindness and service were appreciated. They explained everything and offered a slight discount.