DICK's has been around since the late '40s, and this particular location carries a great selection…read moreof apparel, shoes, accessories, and outdoor items! We stopped by to look for shoes and apparel, and the selection that they had were impressive! I loved that they featured all the brands, and their shoe section was well-stocked. There could be more staff in certain sections, like the footwear; the one that was on shift was slightly unhelpful. Located at Village Crossing, there's ample parking. +great selection of shoes and apparel +ample parking +located at Village Crossing

It's really nice to walk into a brick and mortar store like DICK's and find what you're looking for…read moreon short notice and at a reasonable price. One of our grand-darlings is starting off her softball career this week, and being a good GP-unit, we decided to gift her a pair of cleats to get her off to a good start. Dick's had just what we were looking for, again! The last time it was for bowling, and this time it's softball, and who knows what will be next, but we're happy that DICK's is around for us.

We had an excellent experience in getting a hitch put on our car today. The staff is so nice and…read moreknowledgeable ands the installation was much faster than we expected. Then Jacob went several extra miles when he offered to assemble our new bike rack that was still in the box and he mounted it, then took the time to show us how it worked. Ten stars for Jacob and Rack Attack!

Great in store service. Had an older Thule rack. Team was great in updating with new locks and…read moremissing parts.

This was a disappointing shopping experience. Not a single staff member around except those at the…read morecash stands, so no one to answer questions . On the first floor, at least; the items I needed help with were on the first floor and I didn't go looking around the entire store to track someone down. Since I couldn't get the information I needed I left without buying anything.

I bought a sweater from L.L. Bean to wear on Christmas, and I was not looking for an Ugly Christmas…read moreSweater, but ugly is what I got. Ugly in terms of the quality of the material, the awkward fit and the sky-high price for what is without question the cheapest piece of clothing I have ever encountered. I could not even wear this worthless sweater for half a day because the fit was so uncomfortable. No, it was not sized wrong. It fit my torso fine. But the sleeves were so short and tight that they were cutting off circulation to my arms. And I have skinny arms. This is a quality issue. L.L. Bean sells dirt-cheap quality clothing at high-caliber department store prices. It is a total ripoff. You would be much better served going to an actual department store or even Amazon for your clothing needs.

I'm surprised at the lower rating of this place, as the selection is great, and the staff has been…read morenothing but friendly and helpful. I came to check out their Retro Denali line, which didn't disappoint! You can sign up for their rewards program, procuring points through every purchase. Located at Old Orchard, there's plenty of parking at the mall. +great selection of clothing and accessories +friendly service

The zipper broke on a North Face wind breaker I owned and I went to the North Face store near me…read moreand they told me that North Face no longer takes damaged items in store and that I should instead go on-line for repairs. The North Face representative made it sound like they were doing me a favor. Next, I went on-line filled out the information and provided pictures of the broken zipper. After that, I received an e-mail from Jacob K. with the North Face Online Customer Care Team, asking follow-up questions and wanting more pictures. I promptly responded with answers to Jacob K's questions and provided the requested pictures, but since than there has been no response from Jacob K. or North Face. After several follow-up attempts, still no response. Apparently, North Face no longer cares about Customer Service. After decades of being a loyal North Face Customer, I intend to look someplace else for my outdoor equipment needs.

Offshore contacted Eddyline and changed their order with them so I could have two matching colored…read morekayaks, a Caribbean 12 FS and a Caribbean 14 FS, and delivered them to my home in Noblesville Indiana. My local Eddyline retailer was unable/unwilling to do the same. Great communication and pleasant demeanor. Highly recommend Offshore in Lake Bluff.

We spoke with Sam from Offshore, regarding repairs to our Zodiac boat…read more After much discussion with Sam his integrity became apparent in that his honest opinion was that spending additional money to repair this boat would not be worth while. He is to be commended for his honesty in appraising the return value for the expenditure for the need repairs. He took the time to honestly evaluate our Zodiac boat rather than turn just a "quick profit". We honestly would not have know the difference. He runs his business in a forthright manner to be commended in this day and age the "Quick Profit". Thank You M. Jens

I went into Scuba Sensations last night because my husband was looking for a new mask, we both…read moreneeded snorkels, and I am in need of a scuba refresher before our trip to the Philippines next month. We didn't expect much given that it's a small shop off of the street, but we were actually quite impressed. The owner, Rami, was very nice and encouraged my husband to try a bunch of different masks until he found the right one. Rami wasn't pushy at all, in fact, he talked about the pros/cons about all snorkels / masks, whether there was a more expensive alternative or not. Scuba Sensations seemed to carry a nice selection of gear and we were impressed at the inventory in the store. We found prices to be very reasonable. My husband looked online when we got home and masks were the same cost online as he paid in the store (we knew we wanted to support an independent store, but knowing that we didn't get ripped off in the process is a bonus!). Rami was clearly very knowledgeable about the equipment and encouraging about our trip. I am looking forward to taking my refresher course with him in a week or so and I'll update my review if anything changes.

I first went to Rami and Scuba Sensations about 5 years ago when I was looking to purchase some…read moregear. I was so impressed with his low pressure approach and his genuine desire to find the right equipment for me and not to just sell me stuff. So I stayed in touch and eventually went on a dive trip with him - such a positive experience that I signed up for another. But what really stands out about Rami is his teaching. I did not know how incomplete my instruction was until I experienced learning with Rami. He takes the time to make sure you really know what to do and have mastered a skill. I credit him with really helping me become a competent and safe diver. You cannot go wrong with Rami.