My car's check engine light recently came on, and after reading the outstanding reviews on Yelp, I…read moredecided to contact Elliot Automotive. From the moment I called, the experience exceeded my expectations. Jay was incredibly kind, professional, and helpful. As someone new to the Richmond area, it was reassuring to have such a positive first interaction with a local business. Everyone I encountered was friendly, welcoming, and truly focused on providing exceptional customer service. Based on my experience, I can confidently say "Yes--I highly recommend this business and will absolutely return in the future". Thank you for such a great experience. C. Rosser

What great service! I've been looking for a new auto shop since the dealership I went to has sky…read morehigh prices. Found Elliot Auto was a small, welcoming, and recommended biz. Getting an appt was easy, I called in & they gathered my info to send me a quote. I got a quote via text that I accepted to set the appt. There's no waiting room, so you do have to drop off the car & head elsewhere to wait. I had a scheduled maintenance done, and it was ready before the end of day. Upon pickup they explained what was done & made sure I didn't have any questions or concerns. All the staff was SUPER nice! Definitely recommend.

I had a leak in the back on the driver side and could not figure out where the water was coming in…read more I took it to a couple of other garages and both assured me it was the drains from the sunroof that were clogged. I had one of them clean the drains and I thought that was that. I ran it through a car wash and the water was still there. I called one of the shops and they recommended Bimmer Rescue. I took my car to Bimmer Rescue and described the problem. Showed them where I thought the water was coming in and left the car there. I was called early the next day with a description of the problem and what was required to take care of it. Long story short, no more water! Even with the crazy rain we've had, no more water. I would highly recommend these guys. Kyle was great and the service techs did a wonderful job. While they had my car they performed an in-depth inspection and sent me the report. I was told my 2012 328i is in great condition. There were a few non critical recommendations regarding fluids which were coming up anyway. Thanks so much Bimmer Rescue. I will be seeing you again for routine maintenance and if there are any issues that ever come up.

I brought my 2015 Audi A7 to this shop for a coolant leak/overheating issue and ultimately spent…read morearound $3,000 on repairs including water pump-related work, belt/tensioner, hoses, diagnosis, etc. Initially, the staff seemed knowledgeable, and I appreciated that they identified an active coolant leak. However, after getting the vehicle back, the car continued losing coolant rapidly -- even while sitting parked overnight. I also experienced smoke from the exhaust at startup and additional oil leakage concerns after the repair. What became frustrating for me was the diagnostic process afterward. Once I returned with continued coolant loss concerns, the conversation shifted almost immediately toward "internal engine damage" and engine replacement, despite no combustion leak test, leak-down test, or follow-up compression testing being performed to confirm catastrophic engine failure. I understand overheating can potentially damage an engine, and I'm not disputing that possibility. My issue is that I did not feel there was enough confirmed diagnostic evidence presented before recommending something as major and expensive as an engine replacement. I also physically observed dried coolant residue and evidence of external coolant spray/leakage around the engine bay, and the vehicle was still losing coolant while parked and not running, which I felt deserved further external leak investigation before jumping to the conclusion of full engine replacement. To be fair, the staff did communicate concerns about possible overheating damage from the beginning. However, I left feeling more pushed toward a worst-case scenario than guided through a complete and confirmed diagnosis process. At minimum, I would strongly recommend that future customers request: combustion/block testing compression/leak-down testing and clear confirmation of leak sources before agreeing to major engine replacement recommendations.

It's great to have a trusted mechanic who is reasonably priced, great quality and offers great…read moreadvice. We are on our fourth car with J, and wouldn't go anywhere else. He has worked with us on older cars ensuring we are safe but not pushing extra services that we don't have to have.

JK's work is great and affordable! Had broken front sway bar from hitting a curb in icy conditions…read more Honestly auto work. I recommend them!

I got my car inspected at Turner's and had a very positive experience. It was quick, affordable,…read moreand they gave me everything I needed. The waiting area was very pleasant as well. Couldn't recommend more!

Scam pricing. They'll charge you an exorbitant amount for the nonsense diagnostics at $80 even when…read moreyou know exactly what's wrong with it. Stay away from this unprofessional predatory business. They are also insanely overpriced for their quote.

I called about getting my car inspected and was told to be there right at 7:30 AM. I arrived five…read moreminutes early. There were two people also in line. I only needed a state inspection. They had my car for almost 11 hours and never touched it. They never called me with an update. I called several times and the technician was short tempered and unhelpful. In the end, I had to pick up my car without the service being completed or the car being touched at all. We will not return.

This shop has became my go-to since moving to Richmond, they always get me straight…read more Every time I've been they do an amazing job, and have also SAVED ME MONEY by letting me know when they've overestimated the cost and/or a service doesn't need to be done yet. Everyone is so kind

Everyone at Axselle was amazing. I can't say enough about this auto service. We drove in from…read moreNashville with car issues and they took us in immediately, two days before Thanksgiving holiday. I loved their honesty. The big issue was a sensor problem, not a safety issue, which saved us over a thousand dollars. They also took the time to explain things for a second time after having just spoken with my husband earlier on the phone. They made time to fix a minor problem, the air conditioning. On the way out we talked to two of the mechanics, wishing us a Happy Thanksgiving, and learned they also checked all of the cars fluids and made sure they were taken care of. I could tell we weren't the only happy customers because there were gifts on the counter from other happy patrons. I can't recommend them enough.

I own a large truck a Chevy Silverado to be specific. I wanted to get new tires mounted and…read morebalanced on my truck along with an inspection and they did a wonderful job. friendly people done in one day and reasonably priced.

My Ford was making the saddest sound... so I hauled it to the trans doc for a check up! The experts…read moreat Weaver operated on my Explorer and gave it a new life! We've taken several of our vehicles here, and they are highly recommended by several service stations in the Richmond area. They guarantee their work and their transmissions. After our car was fixed and it needed an adjustment, they took care of it lickety split! If you transmission is feeling poorly, take it into Weaver's! They will give your car a clean bill of health! And speaking's of bills, they offer decent prices, better than most anyone else around!

What I liked about Weaver transmission service was they were highly recommended and prompt and able…read moreto fit my vehicle in to give me an estimate with a little notice while I was under high duress thinking my truck was dead. Realize that this was my baby who has been there for me and seen so many wonderful adventures. Besides my wonderful children it's the only thing left I have from a previous marriage. I equate this experience to an ER visit. The office manager phoned me back to give me the Dr's findings. As feared, The transmission was DOA. Parts were scarce. The"good news was that the baby could be saved for a mere $5,000.00. I was stunned and could not breathe. I went into denial and various other stages of grief and asked If I could think it over. Honestly, I should have called them back much faster than I did. Life is tough and I'm doing my level best. I was contacted by a gruff office manager who had mistaken me as a deadbeat not as a "grieving parent". I was shocked by the tone and inflexibility and was then ordered to get my vehicle immediately of it would be towed. No options were offered to me. I paid the surgeon 100 plus dollars who then quickly dismissed me as the perceived deadbeat and briskly hung up. The solution, I'd recommend that some kind of sensitivity training be mandated just so the office manager would have an opportunity to begin to heal and feel better.

Performed a rapid repair. Other mechanics could not find the problem. They did a great repair and…read moresaved me about $4,000. They were great to work with. Chuck Stewart

clueless! Said my leak was pertaining to my engine and it was oil. Towed to shop where engine was…read morereplaced and was told its definitely Transmission fluid.Was also told 230 degrees was a normal operating temperature, how? when Transmission fluid flashes and burns anything around that temperature. 3 months and counting.......oh I almost forgot! BTW how much does it cost to obtain reviews? I want to be just a corrupt as you!

They were so fast and friendly! The man behind the desk was nice could be! I highly recommend!…read moreWould go back

I went here last Friday to get tires. I went to two other places first, but they couldn't get me…read morein. Crumpton's said it would be 45 minutes. They were higher than the other 2 places, but since they could get me in and out, I went with them. 2 hours later, I rolled out. My tires were evenly worn indicating that my car was driving straight. Now my car is dramatically pulling to the right.