A bike Mecca in the Westend and despite being a tad on the expensive side-what they lack in low cost they make up for in quality. Now I am no biker, I know very little about bikes, the world of bikes or even the world of bike shops. But the guys behind the counter are really friendly and made me feel very welcome as they explained the basics. If you are interested in buying then they will walk you through and they don't push a sale. Gear also sell all manner of bike accessories, from lights and helmets to pedals and pumps. If you ever find your bike in need of some love, they also offer bike repairs and tune-ups at a very reasonable price. Though because they are well known in the area you may have to wait a few days before it is ready. What I really love about the shop is the biker community vibe. They leave a pump outside the store for anyone to use and they have helped a friend of mine with his breaks for free. Gear also sell pocket cycle maps of where best to go for a bike ride in the city so if you pop by I highly recommend that you spend £5 on that little gem. read more

Gear Bikes - gear - Bikes Near Me - Glasgow, GLG

Gear of Glasgow is situated on Gibson Street and meets all your bike related needs. Childrens bikes, mountain bikes, BMX bikes, all manner of bikes and even accessories for them too like little bells and reflectors. Do you have a bicycle puncture? Does your bicycle need a little bit of TLC? The look no further as Gear of Glasgow also do bike repairs too, all prices are very reasonable and the staff are friendly too. read more

Gear Bikes - Bikes Near Me - Glasgow, GLG

So here's the situ: Saturday morning and the D family decide it's 'To the bikes we go!' for out annual "Oh my, so those metal things we have so maliciously chained to the fence are actually modes of transport that can be used on sunny days just like the one we are experiencing now...." or something like that. Lock key found. Child wrapped up (how many layers woman, how many layers?!) and helmut's located. Problem. Little cushion bits in the female ones helmut have disintegrated into a black crumbling mess. Not a major issue, but one that leave the female one with the spikey bits from velcro (you know, one bit is all cool and chilled out, the other is much more strict and spiky) poking into her head and making her make this noise (if you can imagine this as a noise) : mmmmmmmaaaaaahhhh! Solution: Bike shop. Purchase cushion-like bits. Gear! So this is a nothing sale. The dude could have grumbled at us (as my cynical mind was expecting him to), however he took time out to have a chat to us and eventually just give us some new padding for free! On bike, minus mmmmmmmmmaaaaaahhhh sound, cycle, get ice cream, get sore bum, go home, growl at bikes and maliciously chain them to fence. Bloody bikes... read more

Guilt driven, post rant update. So I went to pick up the bike. Not only was the guy helpful, friendly, communicative and apologetic, he even gave me free stuff! Wondering what caused this mornings disillusionment, while it certainly wasn't all in my head I think I may have been a bit harsh. What a difference one instance of awesome customer service - okay, and a serious amount of guilt - have on an attitude. So the guy gave me information on what caused this puncture - it was the best option out of the previous suspicions - a random puncture. He didn't charge for another inner tube: just for the new Kevlar tyre (cool huh?) and the work to fit it. He also gave me back the old inner tube along with some free ready glued patches so I can fix it up and fit it next time I get a puncture. Very good experience. Hopefully I won't be back anytime soon, but when I need to I think I will go there. Maybe when the girl wants her own bike (which I suspect will be very soon). _____________________________________________________ OK. So I am going to go against the rest of you and give Gear of Glasgow 1 star. I agree that the staff were well informed and one of them was pretty friendly (we connected over memories of our Grandads). However I was really disappointed in the service I received. Here's the story. I had a puncture, normally I would fix it myself but with my new second hand bike (I've been cycling around on it about a year and a half) I have a lovely baby seat for the girl which includes all kind of stuff preventing me from getting in at the tyre so I decided to head to the professionals. So far so good. I go in, they seem a bit stressed, a bit busy, but happy to take the job. I had noticed the brake blocks had worn a bit so mention the brakes. He said the cable needs replaced. I hadn't expected this, but cool, while it is in I might as well give it the works. Brakes are very important when flying down Glasgow hills with an important small person on board. I leave my number and leave with the that familiar feeling of dissonance about whether I actually communicated what needed done and whether I had made the right choice taking it to them. I'm in a training day at work and miss the return call but head over at lunch time to get the bike out their way. (I guess they should get points for speed but I get the impression it was for their benefit not mine). I ask what caused the puncture. They said they don't know but that I need to replace the tyre, it is in bad condition and it will get more punctures. I am pretty annoyed because if the tyre needed replaced why didn't they call me. Get it all fixed in a oner, if it needs done it needs done, I like things cheap but I understand false economy. I feel the pressure to get it out their way so I pay the £20 for a new inner tube and brake cable (have that nice chat about our awesome Grandads) and I get on my way. One journey in I return to a flat (great timing- Saturday night - got a nice mixture of a abuse and bad patter from various groups all the way home). So maybe I got a new puncture, totally unrelated, or maybe they didn't fix the problem, maybe there was glass in the tyre or maybe it was the worn down tyre as they said (it is the sides that are worn BTW, not the bottom of it), but I feel pretty crappy about it. I want to be reassured, I want to trust that it wasn't my fault or theirs but that dissonant feeling in the pit of my stomach creeps in. So I take it back in. I'm not quite sure what I was hoping for: at worst maybe bit of understanding of a crappy event; maybe an apology for not replacing the type; at best replacing the inner tube for free. But no. I got hostility and defence of their original behaviour. The bike is in there now. £40 for new tyre and presumably £10 for the new inner tube and fitting. Next time I will be looking for someone else to fix it. £10, a long walk home and some rubbish service. What do small independent stores do better than big chains- information, communication, customer service? - not this one. read more

So as most of you who know me have gathered ive been looking for a new bike as ive just recently learned (2 months and counting!!). Walked in and thought i would try out a couple of bikes having been dissapointed in other bike shops basically the main culprit telling me what i wanted and to hacksaw a part off my new bike to make it fit. Seems a bit iffy to me!. So i turn up here after talking on the phone pretty close to closing time the night before and take him up on his offer of a test drive for a bike he reccommends from what i tell him i need. Loved it but wasnt sure as my old bike had front suspension, he lets me try another in the same range, same gears for a good comparison but with front suspension and smaller tires. All the way through it was done with great customer service and it felt like they really wanted you to find a bike that was right for you rather than a bother to let you try them. I believe it was Ross i dealt with and he was willing to let me try it many times to get it right and was incredibly patient with me. Also hooray as i bought a bike i got £10 off accessories and kit!! Taking the bike back in a month for its free service, well done gear bikes!! read more

Got my bike back in top condition earlier than the projected wait. No hassles, smooth transaction and correspondence. The chain fell off within 5 minutes of me leaving, but I have written Gear off as the culprits as I have done it several times. I think I just don't know how to ride a bike. Fell down the clyde a beast and got picked up by two drunk Rangers fans who brought me back from a near faint with Buckfast. On the cycle home, loads of Rangers fans tried to conga behind me grabbing onto my saddle. Just thought I would fire this in here as it paints an accurate picture of Glasgow! Buy a bike. You get in all sorts of adventures/misadventures. read more

Gear Bikes excellent customer service and a review of the Ridgeback Flight 4.0 Only the day before yesterday, Thursday the 5th of February 2015, I had recieved great news from this excellent bike shop aka Gear Bikes of Glasgow. My Ridgeback Flight 4.0 had arrived! After a quick call to the gentlemen, namely Ian and Joe, I asked them nicely to fit some Schwalbes and a pair of mudguards. Trust me you need Schwalbes unless you enjoy fixing punctures. So on Friday I was in Gear to get my new bike. First of all the bike looks absolutely gorgeous. A nice golden yellow with black detailing. After a quick adjustment of the saddle I was ready for a test cycle. Firstly the hand grips are very comfortable and a greater feeling of control and even more stability to the bike. The general feeling of speed can be felt as soon as your feet touch the pedals, the feeling of power is there and you don't need to over exert. When you are braking, the disc brakes supply excellent deceleration when you need it. The disc brakes are spot on. The hub gear (Alfine 8 speed) gives an extremely refined shifting experience. You simply press one of the shifters and that's the bike instantly changed gear. No lag or a sudden jolt. Just a super smooth transition. In short this bike is utterly gorgeous to look at and even better to ride. There's just one problem, the bike is so nice to look at that I will have to go and get plastic surgery as well as lose a stone! I am extremely pleased with my new bike and I am especially grateful to Joe and Ian of Gear Bikes. I can not thank them enough for assisting me getting this truly magnificent bike. There was a lot of negotiation between Gear Bikes and Ridgeback/Madison bikes in order to fulfil a frame warranty on a bike that I had purchased several years ago. How many bike stores do you know that would go out of their way to get your old (several years, seven or eight years old) bike replaced FREE OF CHARGE? I was amazed at the news that my old Ridgeback Neutron (RIP) was being replaced to a Flight 4.0, it was like an unexpected Christmas gift totally out of the blue. The staff namely Joe and Ian were instrumental in getting me this top of the line bike. Gear Bikes on Gibson Street arguably the best bike shop I have had the pleasure of doing business with, keep up the excellent work gentlemen. Many Thanks go to Joe and Ian. As I am so chuffed with my new bike. read more

5 stars for Gear Bikes because Joe is a complete gem! Having had some bad luck with my bike at Siempre (took my bike in to get serviced and they said they couldn't fix it...Hmph) so tried Gear Bikes as heard good things about it. I am SO glad I took notice and went to Gear. My new (to me) old, second hand bike is 20 years old and has Sturmey Archer gears which seemed to baffle the Siempre guy I spoke to. Now as far as I know there are only really 2 main types of bicycle gears: hub gears (like the Sturmey Archer gears) & derailleur gears, so I just didn't understand why a (so-called) bike mechanic in a bike repair shop wouldn't have 'a clue' how to fix my hub gears?! So thinking this was maybe a HUGE problem I first telephoned Gear to see if it was even worth my time popping in with my bike... First thing I like about Gear Bikes is that they're open on a Sunday - brilliant. I noticed many other bike shops are closed Sundays which is fair enough but not handy when you have a dodgy/broken bike & you work Mon-Fri so can't handily pop in to get it fixed without having to take time off work. So I phoned Gear on Saturday evening (another good thing ~ it said they closed at 6pm on Saturday and I managed to get hold of someone at 5:58pm which is usually a total no-no in other shops as everyone is already away or ignoring the phone), spoke to somebody & explained the problem I was having with the bike & how Siempre didn't want to TOUCH it even. The guy reassured me it didn't sound like a big problem & I could bring the bike in the next day (Sunday). Brilliant. I did, I spoke to Joe and he said it was quite a common problem with hub gears & he would take a look and then text me to let me know how much roughly the repairs would cost so I could either say 'yes' or 'nah' to the price it would cost; another great idea! This means no nasty shocks when you hand your bike in for a basic service and then pick it up finding out they had to overhaul this, that & the other to the tune of £100+! Ouch. I left Gear feeling my bike was in good hands. Joe said with it being Summer they were quite busy but he would try & have a look at mine as soon as he could. I didn't expect to receive a text from Joe the very next day! Dreading it was bad news I peeked at the message & to my delight Joe messaged saying the problem was quite easily fixed & he would change my break pads & give it a wee basic service all for £35 (if I was happy to agree to that). Obviously I was delighted to hear this after the Siempre guy scaring me off...Yas. Best of all was when later that day he messaged to say he had fixed/serviced my wee bike & I could come and collect it that evening if I was able to! Double yas! Picked my bike up & Joe gave me a great tip for changing gears effectively, which being a newbie to the hub gear system I did not know. I cycled away home that evening one happy customer. Me being me that wasn't the end of the story...unfortunately a few days after a quite long cycle my bike gears started acting up again. This time a different issue..*sigh* I was cursing Sturmey Archer, whoever he was I tell thee! I text Joe to inform him of the problem & straight away he replied saying if I wanted to bring it in later that day he would have a look at it for me. Phew...Joe saves the day again! I managed to get the bike to him earlier than I anticipated & Joe said he had another customer waiting on his bike but he would have a look while I waited,so asked if I would like to grab a coffee next door in Artisan Roast. I hadn't even finished my coffee before Joe text saying that was my bike ready. He explained due to the bikes age & possibly past riders misusing the gears & cycling on very bumpy roads it could mean every now & then the gears go a bit wonky & need a wee tinker with. He said everything looked fine now and then, again, showed me the best way to effectively change gears - he even got on the bike himself to show me! Then he asked me to try for myself to make sure I was happy...my bike was absolutely fine. He recommended not really ever using third gear as riding in 2nd was fine unless needing to get up some hills and going into 1st. Joe said he didn't really do much so he never charged me which was ace! I guess it was because I was back with my bike less than a couple of weeks after the service/initial problem. As a female, casual cyclist I never once felt patronised or intimidated which could sadly happen when you're: a) female, b) new again to cycling and c) not a 'serious' cyclist with a 'serious' bike. Gear Bikes are friendly, very approachable & in my (admittedly short term) experience with them I trust them not to completely rip me off. There's no hard sell to buy bike gear when you're in & when I told Joe I had a basket for my bike but I wasn't sure if it would fit/be too big he said if I struggled to fit it he would help me :-) So lovely. That's GREAT service for you. read more

Efficient, pleasant, reliable, fair...I have never had a bad experience getting my bike serviced at Gear. The staff there are knowledgeable and patient, and they've never added on any extras I don't need. I hope they stay just they way they are forever and ever, because that is how long they will have me as a customer if they do. read more

The guys at Gear Bikes Glasgow are extremely helpful, friendly and knowledgeable and I would always choose them to be my first port of call with any bike queries. Even with my often ridiculously ditzy girl 'problems' (a whole series of embarrassments today!) they remain smiling and patient throughout. A nice gesture is the free pump outside the shop for any passing cyclists to use. If you do need to leave your bike at Gear for a bit of maintenance the shop is ideally situated on Gibson Street - perfect for popping next door into Artisan Roast. read more

Friendly, experienced staff. Reasonable prices. Open on Sundays! What else do you need?! read more

Great service from helpful and knowledgeable staff. Clueless to all things Bike i really appreciated the advice - thanks guys!

A few years ago, I paid 50 quid to have my bike serviced here. When I went to collect it, I noticed that several of the parts had been changed - the crank levers had been swapped for ugly mismatching black ones and the headset/stem had been changed - what I can only describe as some sort of coil had been attached to the stem (I still have photos of this). I never requested nor gave permission for this work because there was never anything wrong with them. Nonetheless, I didn't object because I trusted that they had changed the parts for good reason. Anyway, a few days of riding later, I was riding downhill at speed over bumpy ground when the headset came loose and allowed the front wheel to twist around to a 45 degree angle when I was holding the handlebars straight on. As a result, I fell off and hit my knee extremely hard on the concrete. I took the bike back into the shop and told them what happened. A young guy had a look at the bike and told me that the stem was too long and that because of the tension on the bars, it would keep coming loose until the stem was cut. I asked him why this wasn't done when the bike was "serviced" less than a week earlier, and he couldn't give me an answer. The headset and stem should have been made properly secure when the bike was serviced, like I paid for. When I stated this to the owner, Joe, he responded with hostility, excuses, and total nonchalance - in fact, his exact words were, "I don't want to see that bike again, and I don't want to see you." I guess that's the thanks you get for spending well over a grand in his shop. Rather than be extorted more money for something that should have been done the first time, I had the work done elsewhere. I haven't been back to Gear since. I mean, imagine taking money for a service, tampering with the headset, and then giving the bike back knowing that it would come loose and put that person's safety at risk. I'm just lucky that this didn't happen in traffic or I could have been seriously hurt. Thankfully the only thing I suffered was a few cuts, an extremely sore knee, and the embarassment of falling off my bike in a public place. All part of the service. You see, Gear have a particularly bad habit. When they supposedly service your bike, they seem to have a habit of creating problems with your bike that didn't exist before - just like with my stem/headset. Problems which then show up a week or two later, at which point you, unwittingly, have to take your bike back to them and pay them to fix the problem they created in the first place. It happened to me several times, not only with my headset but on a previous occasion my saddle came loose just over a week after a service. Prior to that, my previously silent bottom bracket started making loud noises shortly after another service. Squeeking brakes. Stiff links on my chain. Damage to my cycle computer. The list goes on. And my bike was worth over 900 quid. so not exactly cheap components. The accident caused by my stem was the last straw. I guess you could say that when you leave your bike in the hands of professional mechanics, you expect certain things - Wheels not to fall off. A stem not to come loose while you are actually riding your bike. Things like that. I see a lot of positive comments here - friendly customer service and helpfulness is all well and good, but I take that with a very large pinch of salt when they caused a person a pretty bad accident by failing to ensure that something as fundamental as a headset was properly secure. read more

Gear bikes is the truly the best bike shop in Glasgow; if not Scotland! An honest, impartial, passionate and highly knowledgable service is received upon each visit. My wife and I only started cycling last year and owner Joe was able to help us source bikes within our budget and advise us on many basic things to get us on our way. My wife has since had 4 different bikes at the shop for service and repairs and each time the quality of service and standard of work could not have been higher. The fact that we by-pass about 10 other bike shops closer to our home in order to get to Gear says it all! Gear Bikes is the only place in Glasgow I would take my bike! read more

Can't fault Joe and the team at Gear. Been a customer for several years and always had outstanding service. They listen to your requests, do the work conscientiously, check things over, will keep you up to date by text, and really know what they are up to. If there's something you're not quite satisfied with, they'll always sort it for you and usually 'on the house'. OK they aren't the cheapest, but if you know the difference between price and value you'll be more than happy to pay that little bit extra in knowledge that they will do you a great job. read more