So, after my last spoke replacement seemingly caused further damage to the wheel, I came to Billy Bilsland to have it fixed again, since my preferred shop was still not accepting new jobs. They were able to take the bike right away, and I'd be able to pick it up the next day. YAY! I like when I can get these issues fixed immediately, since I ride my bike every day. We discussed the possibility of rebuilding the wheel entirely or buying a new one, but I wasn't really up for that when all I needed were a few spokes
When I came back to get my bike this time, they had replaced (as discussed) the previous replacement spokes which were not up to spec, and the further broken one as well as all the other spokes had the tension fixed. Another thing they had done, though, was do a minor service without previously agreeing with me (my bike wasn't actually due a service for at least 4 months). They seriously discounted the service, which was appreciated, but again I dislike being ambushed for services / items that weren't requested (as so many shops seem to do) so I had to knock off a star.
These guys are professionals, quick and efficient, working to high quality. My bike has been in tip top condition since my visit. This bike shop is definitely geared towards the 'serious cyclist' rather than wee, leisurely commuters like me, but none-the-less a great wee shop. read more