So, I had encountered the commuting cyclists bane... the broken spoke! Well, it was two. Corner bikes has only one engineer, the proprietor Stephen. He was busy when I came along with my gammy rear wheel, and having only a little workshop I was unable to leave it with him. Instead I was booked in for the Wednesday (I'd come in on the Saturday) to have my wheel fixed.
Come Wednesday, Harry dropped the bike off before heading for his shift at work, and I rushed down from Easterhouse as fast as I could by public transport to retrieve my bike before the shop closed. I got there with 5 minutes to spare! But the door was already locked. CURSES! So I chapped the door most persistently since the lights were still on and finally I was let in.
The broken spokes had been fixed. The new spokes were in a different colour, but I wasn't really going to complain about that. What did annoy me, and has annoyed me about other shops, is that there was a problem that incurred more expense for me but I wasn't informed beforehand. Apparently my rear quick release had jammed and had to be cut off so that the wheel could be removed. So there was also a cost for replacing the quick release. When a shop has your phone number, they really should tell you when there's a problem... It's not really fair to ambush someone when they come to get their bike. It wasn't a great deal more money, but that's not really the point.
Anyway, a few days later another of my spokes broke a couple of days after that. One of the Halfords engineers who was offering free checks told me that the tension in the spokes was wrong, and one of the new spokes had pressed at a bad angle against the now broken one...
TLDR: the job was done quickly when a spot became available for me, but I was ambushed for a replacement part, and the job seems to have caused another problem - not going to hold that against the rating because the other engineer used the words 'seems' a lot, which meant he wasn't sure. read more