I just moved from Va. to Md. and this is the only nail shop that I've been to. Tim is hands down…read morethe best!! He's fast and he does an amazing job. This is my new favorite nail shop!!

Linda is a great nail technician. She takes pride in providing quality service. She removes excess…read morepolish from surrounding nail beds and your manicure lasted for 2 weeks. The manager is rude. Seems more interested in making money than in providing service. The first time I went, he overlooked a mani/pedi request. I had a mani and after waiting ~20min after the mani, inquired about the pedi. He had forgotten to let the tech kno I wanted both. He never apologized. The 2nd time I went, while waiting for my nails to dry, he rushed over, sprayed my nails and asked if I had tipped the technician. I had tipped the tech but considered this a rude question. My manicure chipped that same day and the manicure didn't last one week. Linda was not available so I used a different tech who I will not use again.

I've been to this particular nail shop a couple of times for a quick fill-in when I'm in the area…read more The wait time isn't too long. I think my nails look nice enough so I would say the quality is good. I can't remember my technician's name. She was very sweet and worried about me because I fell asleep while she was doing my nails. I always fall asleep (lol), but this day I was extra tired and it showed on my face and demeanor. The place is a bit outdated. Renovations would make it look better. Overall, it's a local, drive by, run in and out nail shop.

Always beautiful nails, ONLY done by Ann.(won't crack or break off in a week, like what she had to…read morerepair)

I always love coming by. Lisa and her team are always kind, efficient and caring. They are so…read morereliable and the customer service is great. I love how Lisa does my nails she truly skilled! The vibe is always welcoming and upbeat. Don't be put off because of how small the shop is, the quality and care is superb. Support small businesses!

Services were good the first couple time and then a steady significant decline. The ladies are nice…read morehowever they have no problem packing human bodies in their tiny space like sardines. The male nail tech seems disgruntled and is low vibrational. The last 3 times he did my nails they either chipped, smudged or 1 nail completed fell off. It's a shame because he has potential to be an excellent nail tech if he can put his ego to the side and learn how to serve his clients. After giving me a new nail set at my last fill in appointment he told me my next appointment will be a new set: I told him no way. They seem to view their clients as walking ATMs--it's an uncomfortable feeling: They constantly badger you to do new sets, gel mani-pedis or expensive "spa" pedicures even after you've told them specifically the kind of services you want/prefer--it's more "them" focused than client focused. Btw,I was never thanked for my $20-$25 tips --ever. This last appointment took the cake--nail tech dude nicked my skin with his super sharp nail tool and blamed MY skin for "growing too close to the nail". This happened after leaving me under the fan for 15 minutes while he enjoyed a phone conversation right in front of me--so I knew it was because he wasn't paying attention--he seems resentful of his customers and unhappy to do this kind of work. When I arrived for my appointment (no such thing really because they treat everyone as a walk-in) he and a young girl didn't move to seat me, I had to ask them if they were working today in order to mobilize them--mind you I was the only customer. That said, I won't be back. I'm big on customer service and positive energy and I pay well for it, but it's not to be found there.

Speechless absolutely loved my nails I got exactly what I asked for in the picture everyone was…read morevery pleasant I will be back again this is going to be my spot

I visited Nova Nails for the first time on Wednesday as a walk-in. My neighbor recommended a…read moretechnician to me but I didn't get the name right. Anyway, I was told up front that I could come back the next day if I wanted designs. I couldn't because it f my schedule so I went with the lady available. I was told she doesn't do designs but I needed them done. True to word it was basic but still good service. Fast forward to Sunday,, one of my nails cracked in the worst place ever. I went back. Greeted the moment I walked through the door. I explained what happened and I honestly couldn't remember the lady that did my nails. I was told to have a seat. I don't know the name of the lady that assisted me today but she's and Eagles fan She asked what shape did I want as my nails were more almond shaped than stiletto.. Not only did she repair the broken nail but she reshaped and relished all of my nails. In the end she didn't charge me a dime. Of course I walk around with no cash. I left ran an errand and came back with a tip. The first thing she said when I walked back through the door is you don't have to do that. I said to her neither did you. You took time and effort and that is worth it. Thank you

Good pics on Yelp, poor communication and treatment/ hospitality…read more. I called to schedule an appointment to ensure they had time for me and they answered yes. I walked in, was rushed to pick a color instead of greeted. Said I could grab some water, which was nice. The mumbling in Viet started as soon as I sat down, could really make you feel out of place. (Just because someone doesn't know the language doesn't mean they don't hear the tone and can pick up on context.) Cut me twice, apologized, and a couple other hiccups that I won't bother to mention. She lightened up throughout time, but I may have to give it a second thought before going again.. I still tipped well because the actual nails came out good. (My total ~$96.00)Not to my like, as she was not easy to tell what I wanted done. Lady came in right to the end of my service with an appointment, and needed to get acetone removed from her hands that lady doing my nails had wrapped in foil and said, "excuse me- can you--" (I'm sure her hands were either hurting or were uncomfortable), and lady doing my nails interrupted her loudly in front of the whole salon, to say she's almost done with me. I felt terrible for her since she had an appointment on top of that. The fact that there's a lot of competitors for you (Nova nails) should push you to improve in timing and care with how you talk to clients and be careful about what you say you can and can not do for a service. I'm still looking for a place that is both well at communicating with clients, and has the skill set for an awesome set. Please remember to treat people kindly. How you make someone feel is really important.

i usually dont write reviews but wow was i very pleased with my service! it was my first time…read morecoming in and Andy did such a good job with my nails! They were very sweet and the quality of service was so good! will definitely be coming back very soon! :)

I've been here a few times, and it's always pretty busy. Normally, I get a fill and pedicure from…read morethe same person, but this time I decided to remove the acrylic and get a manicure with gel polish. Apparently that meant my usual tech couldn't take me. So, I ended up with the person next to him. It started off fine. But things went downhill...fast. By the time I left, I was honestly speechless. I just kept mumbling to myself about how embarrassingly awful my nails looked. The left and right hands look nothing alike, they are crooked and different lengths. I tried to gently guide her on how to fix the shaping while she was doing it, but no success. And then came the paint job. Lawd. Lump after lump after lump. Nothing neat about it, and they looked old and uneven before I left! I think I was shocked so I didn't say anything but I really should have because now I need to go elsewhere and get this remedied. All this to say, if you do try this spot out (and are not getting a regular gel manicure) ask for Andy. He's always done a solid job for me. And if he's not available, I'd highly recommend you go somewhere else.

My first time here, the shop is clean and quiet, Pin did my nails, dip for my hands and gel for my…read moretoes. She was very meticulous with my pedicure and while there was a slight language barrier, the owner Kim was able to step in so we agreed on doing a dip for my manicure which turned out great. Overall a good experience, I will recommend this shop for sure.

I stopped in about 1.5 hours before close on a whim, and I'm glad I did. I was the only one there,…read morethe place is super clean, cute decorations, and very quiet. I got a gel mani and gel pedi. They have a ton of colors and good quality polishes. Pin did my nails and she was meticulous with the prep work and polishing, and very friendly. She put in WORK on my callouses. I 10/10 recommend.

What an enjoyable experience. I travel full time so I do not have a "regular" pedicure provider. My…read moreexperience with Totally Polished was outstanding. I highly recommend them. God Bless!

I LOVE this salon!!! The techs here are AMAZING! The tech name Megan is the BEST, I come in at my…read morescheduled appointment and let me tell you she be on it. Megan takes her time with me and that's what I want when I go to the nail salon. I have been coming here since Covid when things were not really opened so I've been coming here for about 2 yrs if not longer, there is no rushing jobs here.

Excellent! JoAnne is patient, efficient, and skilled at what she does. I looked at her Google…read morereviews prior to purchasing and they did NOT steer me wrong. I'm new to bikini waxing and while the process hurts, her expertise improves the experience. She is also THOROUGH. She is located in the bottom floor of the first high rise in Westchester Park. A convenience store is in front of Dominick's.

I still love Joanne! I have been going to her for awhile now and she is the only person I trust for…read morea wax. I have some skin issues and she is always careful and considerate. Every once and awhile she is on Groupon and I love her for it (every penny counts!) But honestly, Groupon or not, Joanne is my girl!

Update: Tiffany, one of the managers, was super kind and gave me a call after my initial manicure…read more She offered a partial refund, which I was happy to accept as opposed to a full refund, as the work was still done and the resulting nails were fine. She also worked with another manager at the store and was able to set up my next appointment with a specific tech - I believe it was Emily. Tiffany was very communicative via both text and DM on there Instagram account, which I used to schedule my next appointment. She was also there when I arrived for that appointment to ensure things went smoothly. Emily was very attentive during my service, and ultimately I was happy with this set. I did SNS and Emily finished with a gel top coat. Since I prefer to not have gel that is cured by UV, I may not return regularly. However, this salon has a huge selection of not only regular colors, but specialty colors as well, such as cat eye and jelly polishes. Jelly polishes are definitely on my list to try in the future, so I'll likely be back for that. I very much appreciate the team's outreach and support after my last review, and it's clear that they care greatly for the service they can provide their customers.

Okay, first things first... the parking situation is dire. I wish one of the reviews mentioned…read moreparking, because the situation is in need of help. No parking in front of the nail shop and no validated parking. If you live in the building above it's great! If you're a college student and can walk it's also great! If you're not in one of those two categories... buena suerte. The nail shop itself is very clean and has the cool neon signs that are all the rage. The music consists of the top hits. During my visit I heard several Beyoncé songs. They also give you wine/sparkling wine to drink. So the vibes are all there. I got a pedicure and it was okay. I wasn't overly impressed. All things considered, it's cool but I don't see myself spinning the block (coming back).