Have TINA DO YOUR NAILS AND PEDICURE SHE IS GREAT very convenient and efficient salon I have been…read moregoing there for years

The salon add plastic to bowl & have massaging chairs which is good. The air is too cool though…read more My salon person left me standing at the front. She never spoke to me. Simple pedi: only filed, cut & drilled 2 toes. I sat at dryer not knowing what to do & she finally came over. When done I asked her to check polish & she shook head. I motioned to remove toe separators that wasn't on toes correctly so I had to adjust. They charged $10 (not on price list) for designs on big toes which is more than I've ever spent. They also charge more for credit cards. It was only 3 of us in there. She did an excellent job on designs. Pedi was ok. I took my own polish (that I had to open) which saves them money. Customer service is lacking.

I always love coming by. Lisa and her team are always kind, efficient and caring. They are so…read morereliable and the customer service is great. I love how Lisa does my nails she truly skilled! The vibe is always welcoming and upbeat. Don't be put off because of how small the shop is, the quality and care is superb. Support small businesses!

Services were good the first couple time and then a steady significant decline. The ladies are nice…read morehowever they have no problem packing human bodies in their tiny space like sardines. The male nail tech seems disgruntled and is low vibrational. The last 3 times he did my nails they either chipped, smudged or 1 nail completed fell off. It's a shame because he has potential to be an excellent nail tech if he can put his ego to the side and learn how to serve his clients. After giving me a new nail set at my last fill in appointment he told me my next appointment will be a new set: I told him no way. They seem to view their clients as walking ATMs--it's an uncomfortable feeling: They constantly badger you to do new sets, gel mani-pedis or expensive "spa" pedicures even after you've told them specifically the kind of services you want/prefer--it's more "them" focused than client focused. Btw,I was never thanked for my $20-$25 tips --ever. This last appointment took the cake--nail tech dude nicked my skin with his super sharp nail tool and blamed MY skin for "growing too close to the nail". This happened after leaving me under the fan for 15 minutes while he enjoyed a phone conversation right in front of me--so I knew it was because he wasn't paying attention--he seems resentful of his customers and unhappy to do this kind of work. When I arrived for my appointment (no such thing really because they treat everyone as a walk-in) he and a young girl didn't move to seat me, I had to ask them if they were working today in order to mobilize them--mind you I was the only customer. That said, I won't be back. I'm big on customer service and positive energy and I pay well for it, but it's not to be found there.

Honestly if I could do a 0/10. I have never been to the salon and due to Sunnie I will never go …read more Unless you want to give out money for free please DO NOT BOOK SUNNIE. I had an appointment with her and she told me to solidify my spot I would have to pay $40 deposit which I was completely fine paying Due to some unforeseen circumstances I messaged her telling her I don't believe I would be able to make the time that my appointment was scheduled, she now proceed to tell me that I can reschedule. Now you can see from the screenshot that I sent to reschedule at 2:09, my appointment was at 4 she did not send her policy until 3:22pm which I immediately asked if I would have to pay the deposit again, she did not answer my question so we proceed to rebook days later Then she says I would have to send another $40 deposit because you failed to make me aware of the policy that you put for your business, I have no problem respecting your policy but why am I being penalized for a policy I was not aware of which is CRAZY to me. It not right you put these policy in place and you expect people to just know this is my first time ever booking with her and I was appalled by her response, as you can see she acknowledged her mistake and basically said idc, and it's not like I am asking for a refund just to honor my deposit. That is money hungry behavior, the customer service is 0/10, instead of giving her the $40 I can use that to make sure my review and video reaches thousand of feeds, these are people hard earn money stop playing in ppls faces. She is still yet to respond after I questioned her. Crazy NEVER AGAIN !!!

Speechless absolutely loved my nails I got exactly what I asked for in the picture everyone was…read morevery pleasant I will be back again this is going to be my spot

It shouldn't be this hard to get, and keep my nails done…read more Most of the nail technicians in here are (artistically) talented, however it's SO HARD to make an appointment. I have shared my concerns with the owner and asked her to implement an online scheduling system. She expressed reservations due to the fact that customers may not know what they want, booking one service online and then coming in expecting another. It's a shame to have such a valuable and sought-after product, but simultaneously making it so difficult for customers to get their hands on that product. Booking an appointment has become somewhat of a guessing game. I give them a date and a time of my desired appointment. They tell me that my preferred nail tech is not available, but NEVER say UNTIL WHEN. So I throw out another date. Same thing: Not available. On and on it goes. Instead of providing me with options (namely, telling me the next available date for my preferred nail tech, or other nail techs who have availability at that same day and time), they repeat what they don't have available, or ask me to blindly pick another nail tech that I've never worked with (I don't even know their names because I've never worked with them, so how can I be expected to pick them?). So I'm expected to be both psychic and memorize the roster of the staff here... Just to get an appointment?! In order to book appointments I had to call multiple times over multiple days until someone was able to give me enough information to book an appointment, reach out to the owner on Instagram, and even drive all the way to the nail salon.... JUST TO MAKE AN APPOINTMENT. I tried to make an appointment prior to the holidays before everything got booked up. Myself and another customer stood in line for at least 20 minutes in a practically empty nail salon while the owner's mother did someone's nails before she finally addressed us. Even then, she only handed us a register paper and told us to write down what services we wanted and when we wanted to come in, telling us that someone would call us to confirm (which never happened, by the way). We could have saved a lot of time if she had just asked us to do that and leave the paper on the counter while she finished her customer. After waiting 3 days, I finally called the salon and was told that they did not have my appointment request. Not surprising, given that it was scribbled on a piece of receipt paper that was given to me. Somebody probably threw away thinking that it was trash without following up. I tried to book my next two appointments to avoid this headache and was told that in order to book an appointment with my preferred nail tech, I now have to follow her on social media and DM her to try to book an appointment with her there. REALLY?! Instead of scraps of paper, or having to stalk somebody on Instagram, why not keep an old school appointment book, or even one online? It's really not that hard. These nail techs are also not great with time management. Many of my appointments have had to be rescheduled... For the middle of my work day. (Thank goodness for remote work) One of the (now former) nail techs completely forgot about my appointment and passed me off to somebody else without even acknowledging me or her oversight. Another nail tech pressured me into making an appointment earlier than I wanted, only for her to show up 45 minutes after the appointed time. No phone call, no update, no communication whatsoever. Just me sitting there wondering if this was another canceled appointment that they forgot to communicate to me. I say "another" because I had an appointment with the same technician that she canceled, but the salon did not leave me a message to let me know. The only way I found out is because I wanted to add something onto my existing appointment and when I called the salon, I was told that I no longer had an appointment because that person decided not to work that day. In addition to horrendous time management and the hoops you have to jump through to get an appointment, the nail retention is also poor... And ultimately that's why I chose to get my services done elsewhere. Like I said, artistically some of these nail techs do a good job, but in terms of actual quality of work... Not so much. I tried to make it work, because finding a new nail salon can be a pain. However, I started experiencing substantial lifting of my nails after practically every appointment. At one point, I even developed nail fungus under my acrylic, which one of the nail techs ignored completely and just covered with acrylic, and another who tried to tell me "That's not nail fungus, it's bacteria". Whatever it is, it's not supposed to be under my nails... And it wouldn't be if the work was done correctly. Aesthetically, this is one of the nicer looking nail salons in the area, but looks are deceiving. This salon presents a lot of challenges from a booking, customer service, and quality of work perspective.

Good pics on Yelp, poor communication and treatment/ hospitality…read more. I called to schedule an appointment to ensure they had time for me and they answered yes. I walked in, was rushed to pick a color instead of greeted. Said I could grab some water, which was nice. The mumbling in Viet started as soon as I sat down, could really make you feel out of place. (Just because someone doesn't know the language doesn't mean they don't hear the tone and can pick up on context.) Cut me twice, apologized, and a couple other hiccups that I won't bother to mention. She lightened up throughout time, but I may have to give it a second thought before going again.. I still tipped well because the actual nails came out good. (My total ~$96.00)Not to my like, as she was not easy to tell what I wanted done. Lady came in right to the end of my service with an appointment, and needed to get acetone removed from her hands that lady doing my nails had wrapped in foil and said, "excuse me- can you--" (I'm sure her hands were either hurting or were uncomfortable), and lady doing my nails interrupted her loudly in front of the whole salon, to say she's almost done with me. I felt terrible for her since she had an appointment on top of that. The fact that there's a lot of competitors for you (Nova nails) should push you to improve in timing and care with how you talk to clients and be careful about what you say you can and can not do for a service. I'm still looking for a place that is both well at communicating with clients, and has the skill set for an awesome set. Please remember to treat people kindly. How you make someone feel is really important.

Tried this salon for the first time. I was a walk in and they were able to take me in right away -…read moreSunday afternoon. Really clean and spacious. Everyone was very friendly. I got a regular mani/ pedi. The young girl was nice but she rushed through the pedi, didn't scrape all the dead skin. I had to come home and use my electric pedi machine. Total was $60. Which I think is a bit much considering I pay $45 for both near my house and they do a deep clean. Anyway glad I tried it but not for me.

I've been going to Hello Nail Bar for a little over a year. I've always had great service, until…read morethis last visit. My nail tech left, so I tried other techs- no one in particular, just whoever was available. Part of my last service was a gel manicure with cat eye polish. I knew before I she was finished that the polish would look grown out within the week because she didn't get close enough to the cuticle. I told her to get closer to the cuticle; she slapped my hand, giggled and continued the exact same way. Now, a week later, it looks like I'm two weeks overdue for a manicure. My suggestion is to look at the progress after the first nail and stand firm on a redo. I don't want to mention the person because I should have insisted that she fix them before I left the salon.

I'm literally writing this review while on vacation because that's how much I LOVE this place! I'm…read moreso excited to have found Monica. Her attention to detail and commitment to providing exceptional service are truly 10/10. This location has been around for years and is now under Monica's ownership, and she has done an amazing job. The space is clean, organized, and welcoming from the moment you walk in. I highly recommend booking your appointment soon before word gets out! Thank you so much, Monica--I can't wait to come back!

I recently came back to this shop after several years. I called ahead to make an appointment for a…read moregel pedi. I believe the person I used to come to, Kim, no longer works here. I requested her and was told she's on "vacation." The person on the phone suggested "Pin" so I made an appointment with her. I show up the next day on time for my appointment. Pin was busy with someone else. They told me to have a seat at the pedicure bowl. I wasn't given a wait time. I sat there soaking my feet for at least 30 minutes before Pin was finally available. I understand taking walk-ins but why allow appointments?! Someone came in right after me and she was told a 30 minute wait. She literally was siting at the pedicure bowl for an hour. Pin did a great job but the color selection is very limited. I may give her another chance but I don't know if I'll be in a hurry to come back!

What an enjoyable experience. I travel full time so I do not have a "regular" pedicure provider. My…read moreexperience with Totally Polished was outstanding. I highly recommend them. God Bless!

I LOVE this salon!!! The techs here are AMAZING! The tech name Megan is the BEST, I come in at my…read morescheduled appointment and let me tell you she be on it. Megan takes her time with me and that's what I want when I go to the nail salon. I have been coming here since Covid when things were not really opened so I've been coming here for about 2 yrs if not longer, there is no rushing jobs here.

Excellent! JoAnne is patient, efficient, and skilled at what she does. I looked at her Google…read morereviews prior to purchasing and they did NOT steer me wrong. I'm new to bikini waxing and while the process hurts, her expertise improves the experience. She is also THOROUGH. She is located in the bottom floor of the first high rise in Westchester Park. A convenience store is in front of Dominick's.

I still love Joanne! I have been going to her for awhile now and she is the only person I trust for…read morea wax. I have some skin issues and she is always careful and considerate. Every once and awhile she is on Groupon and I love her for it (every penny counts!) But honestly, Groupon or not, Joanne is my girl!