We had a great time at this restaurant, the food was fantastic. The servers were on their A-game and was well worth the price for the restaurant. read more

It was my first time visiting this restaurant, and overall, the food quality was great. The servers who were bringing and serving the meats were awesome, friendly, and professional. However, I was disappointed by the behavior of two servers wearing dark blue collars. When I politely asked whether there was a mandatory gratuity for big groups , they laughed at me and they lied about how it works. I felt that response was rude and unprofessional, especially since I was simply asking a reasonable question about the bill. Overall, the food was excellent, but the experience with those two servers definitely affected my impression of the restaurant. read more

For my fancy birthday dinner while visiting Pigeon Forge (I told you all in one review that I had many of these haha), I chose Gaucho Urbano. When we arrived, we were greeted nicely and sat earlier than our reservation time. Immediately, I noticed that I was overdressed...everyone was in casual clothing. But that's okay, it is a tourist destination after all. Our waitress was very nice but hardly ever came over to us. There was another waiter who kept refilling my husband's soda without him asking which was awesome! Unfortunately, no one asked if I wanted another cocktail...so I only had one for my birthday dinner which was not the plan (and no, I wasn't showing any signs on slight intoxication, so it wasn't about being cutoff at one). The meat was plenty and it was very good. We both upgraded to the premium menu. However, it was when we got to the end of dinner that we waited for the pineapple to come. I saw it but it never came to our table because it ran out so quickly. Someone asked if we were waiting for something and we said we'd like the pineapple. Pineapple comes out, they go to the table next to us with a large party and they all got multiple pieces and bam. Pineapple was gone again. Three more waiters asked if we were waiting for something and we said the pineapple. 20 minutes later of seeing everyone else get the pineapple when we were requesting it was irritating for sure. It finally came out and then it was another 30 or so minutes to get our waitress to hand us the bill. Service is painfully slow here. The next morning, I woke up to get ready for Dollywood and what do you know? I'm sick from something the night before. And I know it wasn't from my one drink. Will I come back? Most likely not. read more

Gaucho Urbano - Steakhouses Near Me - Pigeon Forge, Tennessee

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Everything you could ask for with a Brazilian steakhouse. We don't normally even try chicken when we come here but the chicken teriyaki was moist and delicious. The expression dessert martini was to die for! And we topped it off with dessert and Ooh La La! Well done! And bravo! read more

Went for Christmas dinner. Nice building and setting. The food is middle of the road for a Brazilian steakhouse. Not impressed. The service was awful. Our waiter was horrible. None existence. I can understand being busy but this was more than that. Getting certain types of cuts after paying for the Gaucho experience. Refills for drinks were one and done. No clean plates. Just terrible all around. read more

The food at Gaucho Urbano was fantastic! Everything was flavorful, well-prepared, and beautifully presented. The atmosphere was inviting, and the service was friendly and attentive. Definitely a great spot for a delicious meal! read more

I came here for the first time during a very busy event weekend and I was very impressed. I was able to make a reservation almost immediately and adjust it when my Lyft ride was running late. I chose to do the premium package and really enjoyed it. Almost everything I tried was seasoned and cooked perfectly. The staff was excellent about still coming by to tell me what they had even if my card was on red which I appreciated because I didn't miss out on anything. The cold bar wasn't the most impressive to me for a Brazilian steakhouse and I only took watermelon from it but the hot sides were excellent. I loved the Au gratin potatoes and the pea and carrot stew mixture. Even though it was just me, the staff was just as accommodating and never let me feel neglected or ignored. For what you pay, and the all you can eat factor this is a great experience if you want to try a bunch of meats and maybe try something new. read more

Cautions: look at prices before you come - don't get sticker shock. Don't fill on salad or chicken/sausage, lean on the beef though the chicken was the best prepared when we visited. We didn't care for the lamb this visit. Prepare how the service works - you have a card that is red on one side and green on the other. Green side up means you want more meat. A server will come around with one choice at a time. Either take some, or not. The small tongs are for picking up your serving from the server. Do try the pineapple, it's very good. I'm wheelchair bound and they were very accommodating though it was tight in places. They are fully accessible. It was crowded when we visited so a touch loud at times. Overall a good visit but -1 star for price vs quality. Make a reservation or chance waiting long. read more

For context, I've been to Fogo de Chão in the past, and while there isn't one nearby, here's how Gaucho compares: Soups: Gaucho has more variety (about four, including lobster bisque). I didn't try them, but for those who enjoy soup alongside the meats, it's a nice option. Salad Bar: Not as big as Fogo's, but similar staples like heart of palm and pasta salad are there. Fewer charcuterie items overall. Meats: We chose the full experience (there's also a sampler option with fewer cuts). Several meats were very good, but the steak shoulder was the standout--rich flavor, tender, and served in small slices that you can keep requesting. Service: Excellent. Staff checked in constantly, making sure we always had what we needed. Honestly, more consistent than the service I've experienced at Fogo. Overall, Gaucho holds its own. Fogo de Chão may have better decor, but the attentive service and quality of the meats make it a great choice in the area. read more

Amazing restaurant! Our waitress Sena was very friendly and helpful! The food was excellent! Everything was well seasoned, perfect temperature and tender! Great date night and family time place. Very cozy! read more

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Love this place. Lots of choices with really good service and a great salad bar. Modern and Clean interior. Parking can be a little difficult on a busy day so don't forget to park in the garage on their property. read more

Starting off with the positive; customer service top tier. Negatives; food was very bland, no flavor. overpriced for what was served. In order to be able to have steak, you had to order the most expensive meal option, $62.50 per person. I wouldn't have mind paying what we paid IF the food was worth it. Big disappointment, would not recommend. read more

It was our anniversary today so we planned a special dinner. We arrived as they opened, everything was fresh and delicious. Had an assortment of perfectly prepared meats and we had a taste of everything from the salad bar. I can't say enough about how delicious everything was. Topped off the meal with a wonderful dessert. Yummy! Our service was excellent and the staff was awesome. The atmosphere was amazing, clean, quiet and welcoming. read more

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Very nice place with good people. Food is very good and service is exceptional. The inside is beautiful with a clean and maintained environment. read more

Gaucho Urbano - Gaucho Pigeon Forge - Steakhouses Near Me - Pigeon Forge, Tennessee

Everthang was delicious!!! Salad bar was outta this world ( you could have that alone been full) . Only 1 drawback was the meat was a little to salty for our palate but that was only issue we had. We celebrated our 45th anniversary dinner there. The waiter's were top notched, atmosphere was melancholy, drinks to suit one's taste... We'll be back next year for a different engagement & that is where we'll eat again!! read more

Reservations for sure! Place was packed,last December..but they were all very attentive. The wrap- around, cold salad station was well worth the price of admission alone! So fresh, and varied. It was a new experience, as four of us had yet to experience a Brazillian Steak house. Highly reccomend, especially for special occasions. read more

The food was amazing the staff was amazing Would recommend this place. Everyone was amazing. read more

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Came here last night for the first time. I've been to several Brazilian steakhouses they are my favorite. This one the meat had great flavor. Was surprised they didn't have any seafood such as salmon or shrimp. The service was just ok. Took a while for someone to bring us the check. And then also while still dining and clearly still eating staff kept coming up asking us if we were waiting for something in particular but we were just waiting on more meats to come out. Overall I enjoyed it and would come back! read more

Gaucho Urbano - Sides and some steak - Steakhouses Near Me - Pigeon Forge, Tennessee

Very good Argentinian steak house . It's not cheap but you are paying for quality food and the experience

This was a pretty good experience overall. The meat selections were tasty, but like all Brazilian steakhouses it's like pulling teeth to get them to bring ribeye around. They keep bringing by cheaper cuts like sausage and chicken and we just keep saying no, no, no, no. It took ages to get a decent amount of meat we actually liked. They only brought our favorite pineapple twice and by the time they got to our table almost all of the cinnamon was already cut off the outside, so that was disappointing. Same thing happened the second time pineapple came around. Almost no cinnamon left. Salad bar was ok but some of the vegetables had gone a bit flabby. I enjoyed the parmigiano they had cut from a huge wheel. The soups were not very good. One tasted like it was several days old or at least many hours. I would skip the soup next time or try one of the ones I didn't try last time. Overall, it was good enough that we will return. I struggled with whether to give them three or four stars, but I settled on four because the service was excellent and it pushed the experience higher than the food. read more

Paid extra for the better cuts of meat and they was very slow getting to the table and the steak was ok not great

This was a birthday dinner for my husband and it was just okay in my opinion. Food was decent however some meat items weren't as good as other Brazilian places I have been. The best meat by far was the lamb! Service was pretty good and the ambience was top notch! Price for 3 with tip was a whopping $252.00. 4 stars was given for the service .. not necessarily the food. read more

Gaucho Urbano - Various meats they serve - Steakhouses Near Me - Pigeon Forge, Tennessee

The entire experience at Gaucho Urbano was simply fantastic. We are very familiar with the churrascario concept as we lived in Brazil for a couple of years. This was excellent and surprising to be found in Pidgeon Forge TN. Would highly recommend. read more

Traveling on vacation, we decided to have an experience for the family and it certainly was one to remember. The service was impeccable, the atmosphere was so cozy and inviting. More upscale than expected. The food was absolutely delicious. The filet and the grilled pineapple was worth holding out for. Thank you for a wonderful meal. read more

Looks to be a newer restaurant, not very many people at 5pm, but became very crowded by the time we left. The meat was all amazing, perfect template and tasted great. They have a full salad bar to stuff yourself before you a stuff yourself with meat. The servers were all great and friendly. We will definitely be back again. read more

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My husband and I recently visited Gaucho Urbano Brazilian Steakhouse during our vacation in Gatlinburg, TN. It was his first time experiencing a Brazilian steakhouse, and as a steak lover, he was genuinely impressed--especially with the quality and flavor of the meats. While I've always enjoyed their cold bar, it wasn't quite his favorite part. However, he really liked the polenta and mashed potatoes served at the table. I personally loved the bacon-wrapped chicken, smoked sausage, and of course, the steak. The puff bread they bring to the table is absolutely delicious! The staff was incredibly attentive and friendly, making the whole dining experience even better. If you're in the area and enjoy flavorful meats and great service, I highly recommend giving Gaucho Urbano a try! read more

Lovely dining room, modern design. Staff were very attentive, service was great. We got the "Gaucho Experience" for $54.50. The reviews on here were a bit mixed but our experience was fantastic. Our servers, Brittany and another girl, asked if we had all of the meats and if we had any special requests. We had missed the beef ribs, pork chops and we requested the fillet without bacon. Brittany and the other server ensured we got everything. The sides were great with the Polenta being my favorite. Of the meats, the Lamb Chops were amazing and a big hit with the family. Beef ribs were fantastic too. They packed a complimentary dessert to go as we were celebrating our son's birthday. Highly recommend if in the area. read more

Gaucho Urbano - Salad bar - Steakhouses Near Me - Pigeon Forge, Tennessee

A couole of weeks ago a friend ate at this restaurant on a Saturday evenng. To be fair they were busy however management was not doing a good job making sure the gauchos were doing a good job of ensuring all of the meats were being distributing equally. The main items that came constantly around our area were the garlic bread, pineapple, sausage and chicken legs (I.e the cheaper items on the menu). There were several meats we never saw come around. our waitress asked us once if there was something and we asked for the chicken and the bacon wrapped filet. I think they finally brought the chicken several minutes later. The gauchos didn't seem like they knew what sections to go to or in any certain assigned pattern. I sent a note via their contact us option on their website and never received a response. At this point I do not want to hear from them weeks later. read more

Even though we had a long wait, it certainly was worth it. The food was very tasty, plentiful, and they all came out hot. The amount of food was continuous, as much as you wanted and a very large assortment to choose from. The service was excellent and the ambiance was true to its name. If you have a chance, go there, you won't be disappointed read more

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I lived in Brazil in high school so I feel like I'm a little extra experienced at this Brazilian steakhouse experience and know what to expect. I've also been to many of these kinds of restaurants around the country and this one is one of the VERY BEST! We were seated promptly upon arrival with our reservations and the side dishes were brought to our table immediately. We found the extra hot bar a great addition to the salad bar. We enjoyed items on both. The servers and gauchos were GREAT. Much better than the other Knoxville area Brazilian steakhouse. We got everything we wanted and then some. It was my birthday and we also got a free birthday dessert. We'll definitely be back for our next special occasion. read more

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Went for Valentine's Day and let me tell you they were either severely understaffed or they didn't plan accordingly. We had a 9pm reservation and went sat until 10:15 PM. The hostess took a cash bribe from someone to get sat earlier than those who had been waiting, which was really infuriating. The service was great. Felt rushed since we were getting sat 30 mins to close. I wasn't offered all the meat they advertised (despite paying for it). The food was really good too but only the meat. That salad bar was atrocious and I can't believe they charge people to eat the 5 things that are on it. Go if you're in town and like Brazilian steakhouses. Oh and the ambiance is super sexy. read more

Checked in for our reservation early. About an hour after our reservation time, we had received an email stating our reservation had been canceled. We questioned each of the multiple hosts, whom all gave separate excuses in regards to our wait. After an hour and a half, we were finally seated. Table for 2, both chose the full experience. By this time, half of the tables were empty. Green cards showing on the table the entire time we were seated and we were only offered the same 3 meats a few different times. Chicken was burnt and dry, lamb chops were mediocre, and the garlic steak was very tough/rubbery. We were not offered any other meat that was listed on the menu/website. We waited another 20 minutes or so to see if we would have an opportunity to try something else, which did not happen. We chose to end our dinner and go elsewhere. After making that decision, we could not even get our check in a timely manner. We had to go find our waitress and retrieve our own check so we could pay our bill. Worst dinner experience we have ever had while vacationing. read more

Gaucho Urbano - Steakhouses Near Me - Pigeon Forge, Tennessee

The first thing you notice is the exterior of the building - it has a modern feel, but what awaits you inside is the 250 year tradition of Brazilian Gaucho Gastronomy. Let's start by how you need to approach this place - reservations are a must. Next, dining options - just go all in, the difference in prices aren't that much and you'll regret not trying everything (the roasted pineapple is a fave). Starting out you'll get a trip to the "salad" bar. I say "salad" because that belittles what it truly is. There is also a soup bar, but I wasn't all that impressed with the Lobster Bisque they were serving. However, that didn't detract from the experience (nobody goes to a Brazilian Steakhouse for the soup anyway). For drinks, there are lots of choices, but get their premium Caipirinha. You're not going to regret it. And don't be cheap - this is a night to splurge so you'd better expect to spend $60 to $70 per person. I know we did and we even skipped the dessert because we were just too full. The food was delicious, but pace yourself. Don't worry, if you fall in love with a particular thing I promise they'll be back. To be honest, you might think this place is pricey, but when you consider how expensive the other places are around that serve garbage in Pigeon Forge, you walk out of this establishment feeling full and not ripped off! read more

Sempre que viajamos, tentamos achar algum lugar com comida brasileira. Olha, tenho morado aqui nos EUA por 30 anos. Gaúcho tem o melhor churrasco de todos que tenho comido aqui!! O ambiente era tranquilo, o serviço excelente, e a comida deliciosa!!! When we travel, we try to find some place with Brazilian food. I've been stateside for 30 years and this was the best I've eaten here! The food was delicious! I cut my filet with a fork. The ambience was cozy and quiet, and the service was top notch! Highly recommend!!! read more

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The ambiance was nice. It looks like a place that you should be dressed up for but you don't have to be. The service was really good. Everyone was nice and helpful. The food was great. My wife and I got the Gaucho Experience and we were not able to try everything but we did get to try anything we wanted because we got the biggest experience and it was worth it. read more

Gaucho Urbano - Steakhouses Near Me - Pigeon Forge, Tennessee

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Delicious and nice Brazilian steakhouse! We got the top Tier level dinner choice and the meat offerings were endless! The pineapple was delicious! And the service was quick and welcoming. I would recommend for a nice dinner out in Pigeon Forge. read more

Gaucho Urbano - Menu of dinner choices - Steakhouses Near Me - Pigeon Forge, Tennessee

Come with a empty stomach and you will leave feeling like royalty. I've tried every Brazilian steakhouse with this concept in the state of Tennessee. This one immediately took the number one spot! The service is impeccable. You will never have a empty glass or a empty plate. Their was not more than three minutes in between a new meat being presented. All the people in this place were so kind and generous. The food was just as heavenly. They did not disappoint with all their different cuts. The filet mignon wrapped and unwrapped with bacon topped my charts. If you're feeling risky add some of the pineapple that they are passing around to your mouthful and you will be left seeing fireworks. The harvest bar and chefs table did not disappoint either. It's the best one I've come around. The only topic I think this place could improve on is their lamb. Me and my partner agreed that the lamb was a little gamey. Of course, we know some people like that! But if you're not into it, I would advise to skip if you're presented with it. Overall for the price point, quality, and quantity; I recommend everyone and anyone to come here. Great spot for a date, to share some time with family, or if you simply want a full belly. read more

We've dined here twice and the food was excellent both times. The salad bar alone is worth going to. We had the "experience" and the staff are all attentive to diners . The restaurant is one we will continue to visit when we come to the Gatlinburg area. read more

It's a steak house! So be prepared to make a reservation, and have a packed house. Come as you are. Just don't be that guy wearing shorts and a t shirts. Paid for the main meal plan with all the meats. Don't recall seeing them but by then I was in a meet coma. Here's a tip. If you are going to the salad bar, don't fill up on it. Just get a tiny amount. As soon as you sit down with your salad plate the meat will start coming. Get the grilled pineapple. It was so good. Meats were cooked very well. Some were not seasoned to my liking. The restaurant needs to have a chest sheet of the meats so you can give them a rating and know which meats you want instead of taking every selection that comes. All in all a good spot. Plan to spend some money. Loud atmosphere as it's a large spacious dining area with people moving around all the time. read more

I will say when they are busy they really are busy. We made a reservation as did many others and still ended up waiting almost 45 min for our table to be seated. Other than that the food was decent but my dad enjoyed it which was important as we were celebrating his birthday. Overall once seated the service was phenomenal and the drinks from the bar delicious which is why I give 4 stars and even though overwhelmed the hostesses remained profesional and friendly. Good job read more

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