Absolutely unacceptable service. We were seated and then completely ignored for 15 minutes -- no server, no drinks, no greeting. We finally had to track down the manager, who said he'd get us help... and then did absolutely nothing. If both the staff and management can't handle basic customer service, they shouldn't be open. Poor communication, poor management, and a total lack of basic hospitality. First impressions matter, and this was a bad one. I won't be returning and I don't suggest other waste time here. I will say Dave F and Adel was the only 2 people that even acknowledged us and was helpful. read more

This isn't my favorite Gators, but nonetheless I've been a handful of times. It's clearly not as "classy" as Baldwin or Narcoossee, but I think it's the most local feeling. They have added some new games and claw machines which I definitely enjoy for when I bring my son. Food came out pretty fast, our server seemed new as she read back our orders religiously but she was effective. I was kind of weirded out by my cucumbers ... some were pitted and some were not and tomatoes looked iffy... wings were great, but for wings and salad and some fries for $80 ... idk I'd rather spend the money else where for quality. read more

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Gators Dockside was a fabulous place for our work holiday get together! They were able to accommodate us with 1 days notice! They and the tables set for us and served us drinks and food quickly. I ordered the Southwest Egg Rolls which were the perfect combo with the Boodles Blueberry Rickey. Quite a few from our group ordered the combo platter which was a bit too much fried for my liking but everyone enjoyed it. I snagged a bite of the pretzel and queso and will def be ordering that next time. A colleague of mine goes every Wednesday for Trivia! I also noticed that there are different activities throughout the week from poker to bingo so if you're looking for a chill night out during the week, this seems to be the place to go. :) read more

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My family were sat down by the hostess at the table and waited for 20 minutes and no one ever came over to take our order. I got up went over to a group of waiters and asked kindly if any of them were our waiter. They all just looked at me and said they were not sure. After waiting another 10 minutes with no one coming over we walked out. I understand that when things gets busy it's hard, but at some point someone needs to step up and make it right. Was really looking forward to some wings, now I know why the Gators locations are closing throughout Orlando. read more

I love coming here every Monday for all you can eat wings , don't miss out. They are so delicious with like 20+ different flavors for your wings to try also the waiter are nice and fast. You will have like variety of options on where they are grilled, crispy and I forgot the other one. Oh yes breaded read more

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Visited Gator's Dockside Waterford Lakes recently. Our server was excellent -- friendly and attentive, definitely the highlight of the visit. Unfortunately, the fish and chips were disappointing; the fish was thick, dense, slightly fishy, and a bit chewy instead of light and flaky. The ribs and wings others ordered were okay, but nothing memorable. read more

Loved, Loved this restaurant the ambiance was nice, the waitor and bartender were very nice and we went twice on our visit in Orlando and one night they had live music which was nice. We went with our niece and nephew's, and everyone was pleased with the foods and drinks we ordered. My sweet and spicy jalapeños burger was delicious. The second night we went, I had seafood pasta, which was also very good. The service was very nice read more

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Best Wings ever. Waterford Lakes and Winter Springs locations. Have been a patron to the Winter Springs location for 22 years. New to WL yet very satisfying after 4 orders in 2 months. Scooter sauce and retossed for wings. Salads, Cubans and Ribs amazing. Tip your server when they do a great job. They will remember you when you come back. You will read more

Amazing service, quick and friendly servers. The food was also delicious and hit the spot after a long day at the parks! Highly recommend the pretzel bites for an app! read more

best and freshes wings in town with a good beer selection. Always consistent, good service and clean.

Gator's used to be one of my favorite places to get wings. Time and time again, i have been disappointed but nothing like my last experience. I called in an order of 35 wings for a small get together to watch a basketball game. The gentleman over the phone was friendly and repeated my ordered to me as well as the time i was going to pick the wings up. When i arrived, not only was my order not ready...it had become lost in the matrix. The same guy at the bar i spoke to was the same gentleman who took my order over the phone. He had no explanation for the lost order. He stated he would speak to his manager and took $5 off of a $57 bill. He also stated i could wait a few minutes for someone else's wings that were almost ready. $50 for 35 wings is a lot but my friends wanted wings. So i waited about 10 minutes... Well...it gets worse. I get to my friends house and most of the dang wings were burned! The lemon pepper were supposed to be sauced...instead they were dry rubbed, over cooked, and burned - not edible. The hot teriyaki and caribbean jerked were also burned and carbonized. Crispy does not mean burned to blackness. Terrible. I wanted to call for a refund but didn't want to deal with it. Very disappointed in the service and food. read more

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Omg the French onion soup has zero flavor and would never buy again! The salad was okay but not such how u could ruin a salad?

I am a regular at this location in Waterford. I do not usually write reviews, but this is now the third time in a row we have had an issue over the last two weeks. Monday, March 3rd, was our last visit. I found hair in my wings, cooked in hair. I showed our server the hair and he said he'd get another order up. There was no other concern. Not even a manager bothered to appear. 17 minutes later the wrong order came out. However, I didn't want another order. Something about hair in my food turns my stomach. I was done. But no one even attempted to fix the issue. Which was the last of many for the night. Upon sitting down and ordering, our wings were out in less than 5 minutes. Right after we were served super cold stale fries of course. I was told they'd bring another order of those out, but I got tired of reminding the forgetful waiter. It was downhill from there. After the first order, there were long waits for cold wings. Isn't that a food safety concern? I only had the initial plate of wings due to food quality concerns, sending a plate of cold wings back then a plate with hair in them. It's also worth mentioning I had to get a girl who wasn't our server to help return food, as our server was busy having a 15 minute convo with another table about life. I arrived around 8pm. There were only 8-10 tables filled in our side of that large restaurant. Zero excuse for the delays or not having a manager able to talk. Let's not forget, I paid my full bill in cash and the server decided he wanted to keep my change to ensure his tip was larger. What is happening at this location? read more

We've started to partake in all you can eat wings on Monday nights (my boyfriend is, I'm along for the ride, lol). We had dabbled between Baldwin Park and the Waterford location. This is due in part because of our first experience at the Waterford location for this specific AYCEW scenario--it left a lot to be desired...until we had David. **cue the angelic music** It can be busy as hell and he continues to check on us and pre-bus the table...refills replenished without asking. We came the following week and we didn't request him and regretted it. He is definitely the superstar of the team. We will continue to go back and enjoy our date nights with David. THANK YOU, you've set the bar high! EXCEPTIONAL SERVICE!!! read more

We've been to Gators off and on for at least 7-8 years. We returned after awhile to sit down for dinner. Gator's hasn't changed in the interior at all. It's still the same place it's always been. One thing that has changed is the price. Normally, I'd put the price point per person around $9-10. Now though, that price has increased from anywhere between $12-15. Unfortunately, the food hasn't gotten any better. There are plenty of other places to go with better food, for the price you'll be paying. read more

The grilled wings are excellent. Highly recommend.them. The service was on point. Go for the all you can eat wings.

Ordered the Parmesan garlic Wings & honey garlic Wings and two orders of Philly cheesesteak, one for chicken and the other with steak from Uber eats and it was one buy get one free from each. We decided to get pick up and it was overall a great experience. Pick up was easy, food was well made and tasted fresh and delicious. Only downside was there were no utensils or packets of ketchup & Mayo on the side which unfortunately due to a recent move we have neither but we managed. Would buy again. read more

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This place was my go-to local sports bar for quality food and energetic service. I would go at least once per week. Something happened this last year. They went from employing enthusiastic, cute servers from the university to folks who I can only describe as bummed-out truck stop waitresses. They work slowly. They don't clear the other tables, which leaves the place feeling unpleasant, claustrophobic and dirty. I go maybe once per month now during ufc events only. read more

I've been to this Gator's numerous times and it's usually pretty good. In the past, I've had their wings (Grilled with scooter sauce), Rib dinner (had a great price on a full rack), and numerous appetizers, drinks, and desserts. On this visit, it was right when the state opened back up with 100% capacity in restaurants. They did not require a mask, however, staff wore masks and most patrons did as well. I heard they had a veggie wing so I was eager to try it and talked a few others into going out. They also had a Beyond Burger so it's nice to see a sports bar offer items for vegans and vegetarians. The veggie wings in Scooter Sauce were Ok. They were kind of like chicken nuggets. They came with a bunch of fries which made it worth the money, but I wouldn't go back for that. The Fish and Chips was excellent as were the onion petals. The fish sandwich was Ok and would have been 1000% better if they used the same fish from the Fish and Chips. The Steak Poutine was a favorite as was the burger. Service was good and a manager stopped by and sat for a bit to talk to us and thank us for dining with them. That was a nice touch. The reason I didn't give it more stars is the Deland Location was off the hook delicious in comparison. How could 2 different locations be that different in quality? Maybe it's the smaller menu in Deland, but it was a noticeable difference. 3.5 stars but rounding up due to the Service. read more

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Serves it purpose of a sports bar. I went with my mother for a late night dinner. We ordered the Buffalo cauliflower as an appetizer. You need to really like the taste of hot Buffalo sauce to enjoy that. My mom enjoyed it; I didn't. We also noticed that a single French fry was served with the Buffalo cauliflower. A bit sad to witness the lack of attention when food is served and something unexpected comes with it. We shared the Cobb salad, that was pretty good. The server offered to have it brought out split in two and I said that'd be great, but it came out as one dish (not separated) and when I asked if they could separate it as it was suggested we were told "there's 70 open tickets and we can't do that now." It's not a big inconvenience, but it's just the minuscule customer service and expectation when the server offered something but didn't follow through. read more

Pros: This place has fantastic American fare at great prices. The wings and fries are very good, especially if you get the wings grilled and smothered in hot garlic sauce. Cons: The lighting in the dining room is totally wrong, bothersome, and the incorrect color temperature for a table service restaurant; 3000k or 2700k soft white are appropriate for table service, 5000k or 6500k cool white are appropriate for fast food, take out, and gas stations. It's also very loud, and especially annoying on bingo night. People: Good Process: Good Product: Good Quality: Good Quantity: Good Value: Fair Cleanliness: Good Ambience: Fair Timing: Good Attention To Detail: Fair read more

Gators Dockside - Waterford Lakes - Chicken Wings Near Me - Orlando, Florida

Love the all you can eat wings on a Mondays!!! Burgers are pretty good as well...sweet Thai chili was my fav sauce for the wings and their deep fried Oreos were a bit as well...they didn't get 5 stars bc they didn't serve Coke...Pepsi establishment which is very disappointing...even the staff are bummed out about that..good spot to watch a game with they guys...friendly service read more

I have been coming here for years, whether for a meal or just a beer. The best thing about them is their wings. Thos is not to say that the rest of their menu isn't good, but their wings are the standout on the menu. Plus, they have an all you can eat wings night on Monday, which gives you an opportunity to sample the various flavors Gator's Dockside offers of what is arguably Buffalo's greatest contribution to the world not only in culinary terms, but as a whole. They also have an all you can eat special on boneless wings I believe on Wednesday nights. Gator's Dockside overall is a great place to go, the vibe is pretty cool, the wings are hot, the beer is cold, and the staff is friendly. All this equals a great place for a great time. read more

Gators Dockside - Waterford Lakes - Chicken Wings Near Me - Orlando, Florida

The food and service here was very good. The downside was that both beers I ordered had dirty glasses. Also, the restaurant was not entirely clean. There were about 7 tables that were empty but full of dirty dishes. The floor was also sticky and the furniture was falling apart. read more

No wings for you! Don't complain to Orlandis the GM. The wing nazi may ban you from his location. Long time regular, and yesterday walked in to grab lunch, and his minions told me me not to shoot the messenger, as they clearly did not agree with the managers decision, but fear for their jobs, they did his wishes. Clearly this GM has never learned about customer service. In my many years of visiting this establishment, he never once has been seen greeting customers. He lurks in his back office occasionally peaking out. This glorified former cook manager has the personality of a wall. Fortunately for him, he had a staff that was great despite of him. He became manager long after most of the great staff was already there. His poor management decisions and lack of personality has drove the customer service down at this location. A group of 20 plus regulars, have decided to move on to The Tavern, as we feel unwelcome and un appreciated at this venue anymore. read more

yes. they have a 75 cent wing night and you won't get a better deal then that these days .. but good luck getting it within the hour... the waitresses are extremely slow and walk around as if they are bored and want to go home and never even wanted to come to work in the first place... the only time our waitress was the least bit interested was when she was coming over with the check and that's only because she wanted a good tip... if these girls were any slower they would be going in reverse... the wings aren't bad they are actually good... it's just you may as well order 30 right off the bat because you probably won't see your waitress for awhile. read more

Service was awful, when we went there the restaurant was pretty empty and our server MIA was nowhere to be found. We finally ask for our check and we will never be back with this type of service. read more

Food is decent but $7 for 2 squirts of ranch is insane. I guess I'll just find a new place. Kinda sad. read more

Gators Dockside - Waterford Lakes - Is it me or is it insane that it's $3.38 for a little tiny cup of ranch. Count the dollars not the pennies. - Chicken Wings Near Me - Orlando, Florida

First time! I went for the wings. The wings themselves were great. I got them smoked which gave them just a hint of smoky flavor. The wings a medium sized, juicy, and tender. I had them tossed in their Gators hot sauce. Unfortunately their definition of hot is really mild. And it's listed near the top of their scale! So that was a huge miss in my mind. But it was still tasty and I'd go back for more. Maybe I'll sneak in some hot sauce! Lol. My son got the boneless chicken bites. Not great unfortunately. They are more like big fried chicken cubes of breast meat so it makes them a bit tough and chewy. Since my sons diet consists of chicken tenders, pizza, and anything smothered in cheese, we may not be back. But I might sneak in some takeout wings on occasion. read more

Had wings and ordered them extra crispy but they weren't really that crispy. The peanut sauce and mango habanero sauce were very good. Service was great but the restaurant was way too loud. The bar area has probably 30 tvs and they are all loud and competing with the other channels. Sat in the side area and while it was quiet at first, several families with kids and it and it became a playground. Not a pleasant dining experience. read more

The beer here is truly awful, it is an amalgamation of bubbles and spoiled bread. I went through three towers with my boys and each one of them was a terrible example of the life blood that keeps this country alive. I mean truly, they were warm and decrepit. I was offended as an American. Awful. Drinking here felt like being someone in the 70s protesting against the Vietnam war - without any of the fun drugs and good beer and only the sweaty tent. I used to like this place but I suppose it was ruined by Biden as many places were. RIP. read more

I haven't been to Gator's (especially this location) in a while and it was different than I remembered. We ordered Grilled Honey Mustard wings that came out kind of soggy and not flavorful. I hate to be the one to return food if I don't like it, but I've ordered them before and knew how they were supposed to be. When the server came to ask how everything was I told him about the wings and he didn't hesitate to fix it. The manager ended up bringing the new wings out, apologized for the first order and advised they made the new ones to our liking (a lot crisper). Round two was definitely what we originally expected, but I appreciated the fast resolution without kickback. Our overall service was great, the food issue was corrected quickly and we left happy. read more

Gators Dockside - Waterford Lakes - Cajun Chicken Alfredo Pasta - Chicken Wings Near Me - Orlando, Florida

One of our favorite places to go as a family when we all get together with the grandparents and cousins. They have a variety of flavors for the wings so there is something that everyone would want. We have very picky wing eaters in our group so they must be doing something right if they are happy. Plus they have a full menu for anyone who doesn't want wings. The kids menu is also good as well and there are games for the kids to play. Only not so good thing is the ice cream that comes with the kids meal looks like it is freezer burnt and hasn't been tossed by expiration date. And then there is a full bar and happy hour specials for the adults to deal with the kids playing the games . they have one of those touch tunes jukeboxes but unfortunately you can't hear it at the table only at the bar. Recommended and we will be returning read more

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Just stopped in with some teacher friends of mine after first day and Kristen the bartender was the greatest. Knew how stressful our day was even manager Matt came over to let us know how important we were to the community. Great food and drinks. read more

All you can eat wings $14.99 on mondays (seems their prices have gone up but still reasonable). First order is 10-12 and every other order 6. Wings are excellent and come out pretty quick if your not at peak time. Id say between 6 and 830 is the busiest but we still got sat quickly. They also do trivia and other specials on different nights of the week! read more

Gators Dockside - Waterford Lakes - Chicken Wings Near Me - Orlando, Florida

Sadly, not a fan of this location. We headed in when we were in the area with friends. It took a bit to be acknowledged by the hostess and then to get seated. I don't recommend the booth seating here, as the edges of the booths are high and the tables are really close together, so getting in and out practically squeezes you in and out. Lesson learned. I ordered 10 wings to share with the husband, and they were tiny and covered with breading with minimal chicken in them. They were pretty much burned, which wasn't shocking considering their size being so small. They were honestly pathetic. I didn't even want to eat them and I was shocked that this seemed like an acceptable thing to serve by both the kitchen and waitress..... My husband had to get up to get the waitress back to the table so we could check out and leave. We were one of only about three seated tables in the place, so it wasn't due to being busy and having too much to do. Overall: D Pretty disappointing and won't go again with all the other options that are in that area. read more

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I got a craving for some wings so I decided to hit up Gators considering they "specialize" in chicken wings. This was the second time I've gone in 6 months and this time was worse than the first. Wings were dried out and 5 of 10 were charred. There's not much else to say. $17 for 10 wings and this is what you get. This is another reason why I try not to order to go. No one cares anymore. read more

Gators Dockside - Waterford Lakes - Grilled chicken wings - Chicken Wings Near Me - Orlando, Florida

Food was great: the sampler platter, Reuben sandwich and the mojo sandwich .the serving of fries that came with the sandwich is the smallest I've ever seen from a restaurant, kind of funny , maybe they ran out . The waitress was good too. read more

Gators Dockside - Waterford Lakes - Our family - Chicken Wings Near Me - Orlando, Florida

Sasha took such good care of us. She made sure our table stayed stocked with buckets and even put the game sound on for the Celtics game. 10/10 would recommend read more

Gators Dockside - Waterford Lakes - Chicken Wings Near Me - Orlando, Florida

The pork belly taco was really good! My husband ordered the cuban pulled pork burger and he liked it. We love the gator tail!! Even the kids cant tell if its chicken or alligator! Lol. The best thing about going there on a Tuesday is Kids eat free per adult purchase from 4-830pm! read more

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