Not reliable and therefore would not recommend. They canceled the day of party with the excuse that their truck broke down. However, they sent a colleague of theirs who was an hour late and was all over the place. Nice man, but he kept reminding us of all the "free extras" due to being late, but in all honesty was pretty basic games. No VR provided which I had paid extra for. The guy they sent basically gave away the fact that he was contracted beforehand and knew nothing of his "colleagues truck breaking down" so that pretty much gave it away. This company must've gotten a better deal elsewhere, so decided we weren't worth it. My kids were over it and didn't last an hour inside. Very unprofessional of this company and I would stay clear from booking for a regular birthday party. They'll drop you the moment they get a better deal elsewhere. I was so irritated with this process b/c of it had to rush my son's birthday at the end. The guy took forever to figure out payment, it was so frustrating and annoying. Had to walk away b/c I could feel myself getting angry. Will never hire or recommend and if you truly value your time and money then I'd steer clear. read more