Not sure what happened. Lavern was extremely responsive and professional when I booked a Junk…read moreRemoval appointment; but, when the time came, NADA. I messaged via Yelp (which he was previously responsive through), called his cell, texted ...NOTHING. Reading a previous review, looks like being a NO SHOW is a habit, even for ppl he had previously worked for. I am very glad I was able to contact someone else to do a same-day pick up else I would have been in a very bad position as I needed to vacate the house. I understand appts have to be canceled sometimes but common courtesy is to let someone know you're canceling or at least reply that you're not showing up.

Updated: Not sure…read morewhat happened here but I'm taking a 5 star review down to 3. The quality of work was good and I felt like we paid a more than fair price, but when we asked Lavern to come back he scheduled time and missed appointments again and again and now just doesn't reply, so I guess I have to move on to another service that will show up and return calls. 3 stars because if you get them they'll do good work, but not returning messages and no shows are almost as bad as not doing the work at all. We've had our fun with contractors and various people but we are very happy with the work Lavern and Antonio completed yesterday. I had a laundry list that I was given a fair quote for, and as things go, by the time they got here the how and what had changed a little bit but Lavern and Antonio knocked it all out. Here's what you get with these guys: Communicate effectively Show up on time Do awesome, professional work Fast but not sloppy They can match paint and get your materials Wide skill set Deliver the best outcome - not always the easiest Clean up workspace Work hard, all day and get the job done in one day Flexible and respectful to happenings like work from home, babies, etc. Payment options online, quick and easy. Friendly service, honestly, you feel like they really care about the outcome. Use these guys - they've been the best we've seen in contractors/handymen in a long, long, looooong time. We will use them again!

I was so excited to schedule an appointment to get my house cleaned before the holidays…read more My husband and I spent extra time picking up clutter to try and make it easier on them. 15 minutes before the appointment, they send a text message that they will be an hour and a half late. Sure, fine, things can happen. Two hours and 15 minutes later-they are a no show. No response to messages or calls. Rearranged our whole day to be available on a weekday afternoon, only to have them waste our time and put us in a bind for scheduling with another service. Would NEVER recommend these absolute flakes.

Great American cleaning did an amazing job. They were very professional from the beginning of the…read morebooking process. I booked online, I got an immediate confirmation, followed by, updates every step of the way until dispatch on the actual date of our appointment. I even saw a photograph of the person that was coming to my house which was quite comforting. The crew was very detailed and thoroughly cleaned my home (deep cleaning) They requested a walk-through prior to leaving the process to ensure that I was 100% satisfied. Which I was! I highly recommend using their services.

These ladies improve my quality of life in a huge way. I've been a regular customer for a few…read moreyears. I never worry about my little dogs escaping when they come to visit and my house is always perfectly clean when they leave. They've done an amazing job with every type of clean they've done- Whether it's a move out, deep clean or biweekly maintenance. I was so happy that they service Round Rock as well as Austin when I moved up north. They've been amazing about communication too- if I drop them a line via email for anything, I get a response ASAP. I couldn't recommend them more!

I had high hopes for this company…read more.. A 3 person team showed up to do an initial deep clean of our 2 bedroom 2 bath single story house. We have no pets and minimal stuff/furniture. We always pick up so the cleaners can focus on deep cleaning and not shuffling paper and the such. After about 2.5 hours the main person came to knock on my office door to let me know they were almost done. A few minutes later I noticed they were all walking back to their car. I ran out after them asking if we could do a walk-through. The main person replied "Most peoples just trust us but a second pair of eyes never hurts." We checked the guest bathroom and there was a large, black scuff mark that was about 4 inches thick and 6 inches wide. I asked if they had cleaned the tub and the main person said that her helper had told her she cleaned it and that this mark must be permanent. I reached under my sink, took out a blue non-stick sponge, wet it with water, got into the tub with my bare feet and easily removed the black mark. ??? Did that helper even try?? I called the office and was told: "We don't like to make excuses but the main person as a trainer as this was a new team and they were being trained." I went ahead and paid over the phone feeling confused and disappointment. Being trained? So apparently the main person is supposed to be a mentor and training the new team... and yet she did not double check their work and just "trusts" the new team will do a good job or knows how to do a good job. Well, they didn't. They left a dirty tub. After I got off the phone with the office and the team had left I walked around the house with a more critical eye and found they also didn't dust the top of the fans, which I specifically asked them to do. They left cobwebs all over the living room mirror. And they didn't scrub the stove top (see image attached). And all this cost me $227.33!!! They say they guarantee their work... the office certainly didn't try to offer a re-do. I am incredibly disappointment and can not recommend this company.

We moved out of our home and hired Spiffy in a Jiffy to clean the house once our stuff was packed…read moreand loaded on the truck. They were extremely nice and very professional. The team came in and made the house spotless. I've never seen that stove look so clean! They also finished in the time that was quoted. Would definitely use them again!

Vernon did an excellent job from the start with being super responsive in providing a quote and…read moreavailable days. When him and his team arrived it was quick, efficient, and so very clean. I am so excited to have them clean bi-weekly, it's giving me so much time back in my life. Thank you.. highly recommend!

I give up. It is an ominous sign when the outgoing voicemail…read moremessage for the business says, "Please don't give up on us." After a rocky year that featured five quite good cleanings and five no-shows, it is time to move on. Since the last two consecutive no-shows Elizabeth has not replied to any voice mails, texts, or emails over the span of four days from me trying to find out what is going on. They have either gone out of business without telling anyone, or things have completely fallen apart (hint: sort these reviews by date).

Seriously, what is my problem? Why can't I find time to clean my home? But truth be told…read more... between owning my own business, 2 dogs, 2 cats and trying to maintain some sanity, I can't. I've got excuses out the wazoo, but frankly, I'm just lazy. My bathrooms are disgusting. My kitchen are disgusting. My dogs decapitate and de-stuff dog toys and we find pieces laying around everywhere for months afterwards. My dogs leave dog hair everywhere. My cats leave cat hair tuffs everywhere. I can barely keep up with the dishes much less think about the cobwebs in the upper corners of my living room or dust on the fan blades. Seriously.... we're pigs. That's how it WAS.... but then I found Gr8 Maids!!! Seriously... they were awesome. Within minutes my house was already smelling better. Within 2 hours it was shiny and brand new again. It was AMAZING. They showed up on time and got right to work. The hardest part about this whole thing was ME giving in and realizing that I sucked at cleaning and needed help. That part took far to long. As soon as I made the call to Gr8 Maids the process was easy and worth every cent. I won't lie.... I hid in my office the whole time they were there because it was embarrassing.... but coming out of my office was like walking into a whole new house. I may actually start inviting people over again... THANK YOU!!!!!!!

I've used Daddy's Carpet Cleaning many times. When I moved back to Austin in 2005, we lived in a…read morebrand new apartment with two dogs who were under two years old. Needless to say, they had some accidents. Daddy's saved the day for us then, and every experience since. Yesterday we had them clean our carpets and do a kitchen tile cleaning and grout scrub. The difference in the look of our floors is outrageous! It's like one of those teeth whitening infomercials was performed on our floors! And for less than $150, it was unbelievable. Our technician was early so he called ahead, and finished the job in about an hour. He was clean, courteous, and actually really funny. If your floors are dirty and the carpet no longer matches the drapes, call Daddy's. They'll do what they do for a great price, on time and with excellence.

I have not used Daddy's Carpet Cleaning yet, I will in the near future when, if it rains in Austin…read moreand my kids track mud up the carpeted stairs and into their rooms I plan to do so. I observed the cleaned carpet at a business I frequent and asked the owner to tell me the name of the cleaner. This is a highly trafficked business and I definitely noticed the before and after in the look of the carpeting. From the resulting cleanliness I asked for the name and number of the company and it was Daddy's Carpet Cleaning. Great job in the work you did and I look forward to a visit from your company soon!

I have been using maids in 60 seconds for over a year. It isn't cheap. I paid 368.00 every 2 weeks…read more This past cleaning I had a Brand new make up pallet come up missing along with my paycheck. I contacted Anthony the manager and who I have spoken with the whole year I have used them and he stated he didn't think his cleaners would steal. Instead of saying he would research he said he would no longer be servicing my cleaning any longer. I told him I didn't care about anything except the paycheck that was missing. He won't respond back to any messages now. I have every text from the very 1st time I began service with him and there were other things that had come up missing but we always seemed to resolve. Now I have had to hire an attorney because they won't even credit the 368.67 services they charged or even research the items that were STOLEN from my home. In the mean time he has deleted my log on to prevent further bad reviews. Do not use this company! They have horrible customer service. I tried to contact the customer service directly and they have since deleted my log in's so my reviews won't show on the website. Do not use this company. They are not honest!!! Please think twice!!

I needed someone to clean my apartment urgently. I had relatives coming over on the weekend and…read morerealized late that our 2br/2ba apartment was in no condition to host them. Seconds after I requested a quote, Anthony (the owner) got back to me and set me up with an appointment for the following morning. He made everything extremely easy for me, taking my address, card and phone # right over yelp. He was very responsive and helpful to all my questions. They arrived the following morning to deep clean my apartment and were so friendly and helpful I immediately knew my apartment was in good hands. In just a couple hours it was cleaner than when I had moved in. Such great attention to detail, everything was spotless from top to bottom. So impressed with the outstanding quality and professionalism of this business. Highly recommend for impeccable service!

THIS COMPANY IS A SCAM. PLEASE STAY AWAY !!!!!…read more Joanna demanded that I pay $40 as deposit to confirm the cleaning appointment which I did reluctantly. She confirmed the date and time via text (not for the day I asked for but I decided to make it work) but NO one showed up for the appointment. I called her through another number as she would not pick up the phone and when asked why no one showed up, she answered in a very rude and unprofessional manner saying I was hard to do business with. She never returned the $40 till date. Its gone!

Do not hire this company. We hired this company for a rental move-out cleaning. The representative…read moreassured us that a receipt would be provided to document the service. Later, she mentioned a family emergency and promised to send the receipt the following Monday. Since then, she has not returned any of our calls or messages. We strongly advise against using this company due to their lack of professionalism and accountability.