It was my first time taking my kids to their routine appointments (my husband usually does it) and I have to say I am impressed. Parking is plentiful here, it's easy to find the office, and it's very COVID prepared with spacious designated seating, hand sanitizer at the ready, etc. I also like the decor here and the fish tank was a nice distraction. They also do direct billing to your insurance provider as well. I like how both kids could be seen at the same time in the same room space next to each other. They even had parent seating for myself right where the room divider was to have a good view of both kids. I appreciate how they have little vinyl booster pillows for the seat gap since my kids are pretty small & don't quite fit the adult seat when fully reclined. They also had TV available for their favourite show while they wait & the experience comes complete with headphones & kiddie sunglasses. I love the service here, the dentists & hygienists were amazing and friendly! I have to give a shout out to Lani, she was so awesome for my youngest (who refused to open her mouth last visit)- her bedside manner was superb with my kid, showing her the tools to reduce fear, and she picked up on cues & addressed it quickly if my kid was uncomfortable at any point, even changed the polish flavour from chocolate to bubble gum mid polish, and sang nursery rhymes to my 5 year old while she worked. Even the X-rays were a breeze with the kid friendly instructions she provided. We all left happy campers that day & I am so grateful we have paediatric dental offices like this exemplary one in the city!! read more