Stay away from this dentist office. I had been using them for 3 years without any issue. I had to…read morecancel an appointment giving the dental office 15 hours notice because I was rushed to the hospital with a life threatening health emergency. I was told via text message that I will no long be able to make an appointment because I didn't give them 24 hours notice for the cancelation. There are plenty of dental offices in the area. I would suggest people use them 1st or go to the emergency dental center for compassionate dental care. Again Stay away from this dental office. They don't treat people with disabilities with anything close to respect.

I have been coming to this dental clinic for a number of years since my previous dentist decided to…read moremove to the States. My family had been coming here and recommended it. Not everyone enjoys the dentist but I actually like it. The reason being is I like my dentist and her staff. I don't really enjoy practically laying down with my mouth open, with saw like sounds coming from it but there are tvs to distract you from all the noise. The dentists also speak Cantonese which is good for people who are more comfortable conversing in this language. Through the years there have been some new staff, which haven't been as good as some of the longer staff, and I wished they didn't do work on my teeth. I really appreciated when I didn't have health coverage that they took this into consideration. It's always nice to receive a toothbrush and floss when you leave, although I prefer choosing a toy from the treasure box just like when I was a kid. I will keep coming back as long as the dentists and long time staff continue to work here.

So your looking for a place to get your children's teeth done eh? Well look no further than here…read more Why you ask? Well for one thing it has plenty of toys to distract your kids, a wide open area, and video games area for them as well. What the heck? Even in my days I didn't have that kind of luxury. The only thing I was looking forward to was taking a toy home after my teeth got done. Which they kept all the toys in a box and you could select one or in my case a few more, ahaha. Anyways, back to the point, children seem to feel happy here. Not much whining or crying and staff seems to be kid friendly for the children. If it's he first time for your kid to get teeth done, then obviously expect crying while you sit with them. Waiting area is quite comfy, tv plays cartoons for kids. It's like a playpen for the little ones. Parking here is moderately big, other stores next to it. Recommended for children to have their teeth cleaned, and to distract them.

From the owner: At City Orthodontics & Pediatric Dentistry, we strive to provide a fun and comfortable setting for…read moreboth kids and parents. Contact us in Edmonton to book an appointment!

They are great in three area except one I went in was a complaint as I wish to be under surgery if…read morethey could take care of three mild cavities literally a year later those three teas hurt more than when I went in and now I have to subsequently be pulled . The worse one this is the one that hurt the least when I went in very small cavity at the back of the tooth came out and was like wtf if he was that bad, why did you not

I'm taking off a star because it's been 6 months and my dentist has not received a report or a copy…read moreof my panoramic x-rays.

Absolutely hands down the best Dental office I have ever been to. Was alot of years since I have…read morebeen to the dentist. Was super worried as I was extremely nervous about dental work. I am amazed it was pain free I had 9 cavities and 1 extracted. No pain what so ever go here if your worried and by the time your done its a cake walk. I'm looking forward to my next check up in 6 months. Now cavity free as well no more worries about being in the chair. Super staff hands down

AVOID. If a dentist that's new to you doesn't even look in your mouth but says you need all this…read morework done - RED FLAG. That same dental office "forgets" (repeatedly) to send all the imaging to your insurer to prove you even need said procedures... FLAMING RED FLAG. Sorry the stereotype rings true here - trust your instincts, you know a scam artist when you see one. Dentists like this should have their licenses removed and be charged criminally for scamming and mutilating people, especially seniors. Maddachohts!

The clinic threatens us over negative reviews (see attached). They use a free Yahoo email for…read moresensitive medical info and denied sending our files. They overcharge for everything and can't even send professional emails (see attachments). They do not accept insurance, they do not accept major cards, and they prefer to accept cash under the table; they do not provide any receipts, and Dr. WHO hires only newly graduated doctors to save salary expenses. Dr. WHO is aggressive and refuses any criticism. They care more about money than patient care, even recommending unnecessary and expensive procedures. Despite having dental insurance, they added extra charges. Today, the receptionist berated me for my reviews, damaging my trust. We found a better clinic; you should too.

I've had a mixed experience here. Dr. Yoo is absolutely awesome. He is very professional, and he…read moreseems to go out of his way to make patients comfortable and to save them money, so I would 100% recommend Dr. Yoo as a dentist, and I would give him 5 stars, but unfortunately I can't say the same about all of his staff, and they are who you will interact with for the majority of your visit. On the plus side the office is small (but nice), and I appreciate that they don't waste money on extravagant office space. The TVs above the dental chairs are definitely nice to have during a visit though. The last two times that I've been (in both instances) the hygienists doing my cleaning felt very rough. I specifically asked in one case for the hygienist to be very gentle in a sensitive spot, and pointed it out multiple times, but she continued to hit this spot repeatedly to the point where I was cringing in pain and had to stop her to ask why she kept doing this repeatedly. And, yes, I already know that my gums are bleeding, getting told this over and over repeatedly throughout the course of single cleaning is not going to change that, and it doesn't make me want to come back when I'm getting berated constantly. If I didn't care about my teeth I wouldn't be there in the first place, so rather than berate me about not flossing, offer me some solutions, or try to make the cleaning less painful so that I come more often. I will say my issues have only been recent, and in the past the hygienists I've had have also been excellent. Unfortunately at both of these visits I've also had issues with the front desk staff as well. The front desk staff were unable to answer my questions about the bill and which insurance plan was charged. When they did give me an answer it turned out to be incorrect, and I had to follow-up later over the phone to actually get a correct answer from them. So my overall experience during recent visits hasn't been good. I'd give this place somewhere around a 3.5, but Dr. Yoo himself a 5, and if you get a good hygienist, and don't need answers to any billing or insurance questions then it's probably closer to a 5.

Staff and Dentists are great and very friendly. Dr. Zarsky is great at explaining everything he's…read moredoing. My husband and I have been going here for years and will continue to do so.

The first and greatest (two) tooth ex​traction experience of my life. Dr. ​Zarsky always has time…read more​for my q​uestions, a​nd answers in detail. I'm new to the area and it's been a fantastic first month of visits to this dental office.

I'm usually a nervous wreck when it comes to getting dental work. Even cleanings give me anxiety,…read morebut getting my root canal + crown done at Scotia Square Dentistry was a breeze. It only took about 20 minutes, Dr. Heit counted backwards from 10 while she did the freezing (which I didn't feel at all), I listened to a relaxation/meditation CD of a slow heartbeat for the majority of the procedure (which was basically hypnotizing and almost put me to sleep), the dental dam was perfectly placed (I didn't have any problems with water accumulating at the back of my mouth, which is my main source of anxiety at the dentist), they made the crown in house (no temporary crown required), and I got to have lots of breaks in between the steps. Dr. Heit and dental hygienist were not only incredibly efficient, but super friendly and informative too. They walked me through the whole procedure beforehand, kept me up to date during and let me see how the crown is made (a very cool process). I never thought I would say this, like EVER, but that was actually a positive experience. And, for context, I usually Hate going to the dentist. You'd think I was being paid to advertise or something (I'm not), but, if you're looking for a dentist, I highly recommend seeing Dr. Heit at Scotia Square Dentistry. She's the best.

Honestly these ladies and the staff were all absolutely wonderful! A great dentistry located…read moredowntown if you're looking for one.

I was told my check up and cleaning would be $100 out of pocket. After the services were completed…read morethat number doubled to $200. To make matters worse, they forgot to take my panoramic xray and had me take it at the very end. The dentist didn't even bother looking at it. I also inquired about the free teeth whitening kit that they offer, and was told it wasn't worth using. The visit felt like a scam and I won't be returning.

I went to have my teeth scaled. I left with no discomfort at…read moreall. I would never know my teeth had been worked on. I was asked several times if I was doing OK while being worked on. They really do care. Every time I go I am always greeted with a smile from the receptionists. They are always pleasant. I am a senior with no dental plan. They are more than fair in the pricing. I would never go to any other dentist. And have recommended them to everyone.

I've been to five different dentist offices here in Edmonton, each one had its pros and cons but…read moreuniversity Dental was by far the best. Each time I have been the staff have been very friendly and kind. They answer all the questions I have about the process they will be doing on my teeth. The location is in a great spot and the building is very clean and kept proper. The only complaint I would have is that I had to sit for quite awhile in the waiting room before my apointment. Dr Fedoretz was very kind though and made great conversation while I was getting my dental work done. Overall super happy with university dental. I will continue to go here and get my teeth work done

I can't say enough great things about this dental office…read more Before I even went there, the receptionist over the phone was incredibly helpful and informative. She organized all of my insurance coverage, even calling them to get more information. I thought I had just got her on a good day. Nope! When I went in for my appt she was there and was just as awesome as well as all the wonderful ladies behind the desk. Not to mention they have the newest and coolest massage chair I've ever been in! So that gives them a 5 start just for that! Once all the insurance was cleared up and I went in for my appt it continued to be extremely enjoyable and fun. The doctor is extremely knowledgeable and helpful. He makes sure you understands everything. Not only is the doctor so smart and great but Lori my hygenist was equally as amazing. I have bad anxiety about pain and they did absolutely everything I could have asked for to keep the experience as enjoyable as possible. This is absolutely my neq dental office from now on and my husband and I will also be taking out children there because it is just that great!! So happy I found them!