Best place they are very friendly and professional Dr. Navi…read moreBrar Helped me he pulled out one of my tooth I don't feel pain even for a second

I've gone to Albany Dental for years before this & loved the level of service, BUT this past month…read morethey flushed that all down the drain. I went in for a night guard at the end of Aug. 1 nightguard. It took until the end of Sept and 6 appointments for them to get it right. They blamed it on the company that makes the guards & they blamed it on miscommunication. Yet, in the middle of covid they had me come back 4 more times than I should've had to. First it didn't fit, then they'd done the wrong impressions & needed more new ones, then they had the wrong one made (I only needed one for my lower jaw yet they made one for the upper for some reason). It was like the case that never ends. Then, when they had the upper nightguard instead of the lower, Dr. Nanji came in to "apologize". Not a great apology to say that the $5 Starbucks gift cards I had been getting since after the first screwup/second appointment were "the least I can do" but that she hoped I could forgive them & continue coming back. And maybe I would have if this story ended here. While she's apologizing, she tells me that she'll work with the office manager to give me some money back on the nightguard, which would go back into my benefits. The trouble with that was that I no longer had access to my benefits, not since just before the 4th appointment. She did not believe me and was quite condescending as she asked me why I didn't. You have screwed up something that should've only taken 2 appointments/just over a week according to what I was told in the initial appointment, how dare you treat me like I'm lying. Then, I leave the office with an appointment to come back the next week and multiple promises that it would finally be the one when I would finally have a nightguard. I get a call from the office manager, Linda, a few hours later. She tells me that my stuff will go through her now, that she's very sorry it took this many appointments, etc. She then tells me she'll give me $150 office credit AND $100 gift card of my choice. I confirmed with her that I would be getting BOTH office credit AND a gift card, to which she said yes and RECONFIRMED. The 6th appointment did end with me FINALLY having a nightguard (the correct one & it fit!). As I left the office, I checked with the ladies up front for my compensation as promised by Linda only to be informed that no one had told them about any gift card but that there was $150 office credit on my file. The ladies at the front desk tell me that they'll have Linda call me to sort it out since everything goes through her now. A few hours later, she calls me. On an unknown number. Why would I answer an unknown number, when we live in the age of spam/robo calls? She then has the audacity to try to gaslight me about our previous phone call by telling me that what she had offered was the office credit OR the gift cards. That there must have been some miscommunication. This whole situation is one "miscommunication" after another, you'd think they'd learn after the first couple times. After this whole situation going on for more than a month, she made it worse by trying to trick me about what I know I remember & what she confirmed with me. She tried to twist it as me telling her that I didn't want a gift card because it would be of no use to me (uhm in what world would a gift card of my choice not be useful). At this point I was absolutely done with the whole thing. I told her that I would much rather have a gift card, to which she agreed - and I did actually get it! As stated above, I might have forgiven them & come back if it wasn't for the continued bad treatment. Then the only thing that I would be coming back for was to use the credit they had given. Now, after all of this, after Linda tried to gaslight me, I don't ever want to go back. Their treatment of me this past month was ridiculous & their half-baked apologies continued to make it worse. Thank you, Albany Dental, for wasting my time and for putting me & everyone I interacted with more at risk for covid.

The whole family have been coming here for a number of years. Staff are very friendly. Family owned…read moreand run. It's always hard to write a review for a service that you don't necessarily want to be attending anyway but the staff at Lakeside Dental have always made me feel comfortable and they take time to take about my family and life not just my dental health. As for pricing we have pretty great dental coverage but this office does seem to max out on what the insurance is willing to pay plus or minus a few dollars. Other then that I have no complaints and will definitely keep coming back for my dental needs.

FIRST, I called to ask SPECIFICALLY if they deal with children a lot, if they have smaller sized…read morex-ray film because I have small children, 1 of which has a small mouth and horrible gag reflex. I was told yes, that their x-ray film is small. (That was false) SO, When we went in, the hygenist was very nice and patient with my son, but the film was regular sized and he could't get the x-rays done. The male dentist came out and took a quick 35 second peek in my sons mouth, took me in his office, and suggested I take him to a psychologist to find out the real reason his mouth is soar.... PARDON ME? I had taken my son to the doctors office the day prior, determined he is healthy and was told to take him to the dentist. The only reason I didn't take him to our regular dentist is because they don't have the small film. I called numerous dental offices in the area to ask specific questions regarding the x-ray. They were the only office to tell me they could do it, except for the pediatric dentists that weren't booking in the forseeable future! I will NEVER go back there! I can't believe they charged me $65 for that! 35 seconds of the dentist looking in my childs mouth! I tried to explain that this is not the first time my child has been to the dentist, that he has had fillings before, that he is usually not nervous... the dentist said he didn't see any fillings!!!! WHAT??? He repeated that I have to take my child to a psychologist... Well, I'm no expert, but I'm pretty sure psychologists don't deal with teeth. So, I was charged for that.... and my childs mouth still hurts. This uninsured Momma will be calling around again...

This dental office is outstanding! Everyone from all their wonderful staff at reception, their…read moredental assistants and especially Dr. Dat Duong. He has performed amazing dental work on myself, my girlfriend and both our kids. We highly recommend this dental office. They have always treated us with professionalism and really do put customers first. I don't normally write reviews on businesses, but this office deserves one! Keep up the quality services!

From the owner: Dr. Dat Duong (Male, Vietnamese), Dr. Fei Fei Tian (Female, Mandarin) read more

I don't usually write reviews of places, but the only reason I went here is because of the other…read morepositive reviews I found on google, and so I am really grateful for the people who took the time to write reviews. I went to this dental office today. The place is beyond clean, and it looks really cool - it's not like your typical dental offices. It is the most uncluttered office you will ever see in your life, guaranteed. Just look at the office pics posted on the site, it looks exactly like that, for all I know, they could have taken the pictures today cause it's exactly as clean, bright and unclutterd as the pictures, and I love the white and red colors. They didn't show a picture of the cool booth they have in the waiting room...the picture of the reception area, where you see that white shiny table...well on the 2 walls behind, there is a super long booth that goes from wall to wall, like an L shaped booth and it's really cool. I kind of felt excited to be there when I saw how cool these exam sections were and with all their new fancy dental equipment - everything brand new and clean! So fancy looking! They had a radio station playing in the background which I loved because while the dentist was working on my tooth, I was listening to the music and it helped take my mind off things while she worked on my tooth. My last dental office had a TV on the wall which was pointless because you can't watch tv while having dental work done. The staff were really super friendly and always with a smile on their face. I don't know if it's just me, but i've never gone to a dentist office and had staff with smiles on their faces. They might crack a fake smile and tell me to go have a seat, but at Swish, seriously, the reception girls were all smiles all the time and super friendly. I genuinely felt like they really were happy to see me and to have me there...and genuinely felt like they were happy to be working at Swish dental, and proud to be helping people. I don't know if i've ever seen a reception person at a dental office, or any office for that matter, seem like they were actually happy to be there and loved their job. It makes a huge impact on the clients, but I was excited to be there from start to end because everything was so positive, every person in that office was so positive, friendly and with smiles on their faces. The new patient form was a laminated form that I had to fill out with a dry erase pen which I thought was kind of cool because obviously they care enough about the environment to not be printing pages upon pages of documents and I assume they scan the page and then erase the info for the next patient to fill in which is an awesome idea -- and probably part of the reason their office is so clean and uncluttered. The dentist and dental assistant were so friendly and very gentle with me. I am bad with names, so I forget what the name of the dentist was...I think Jordana. But in any case, she didn't rush through the procedure and you could tell that she genuinely wanted to give me the best possible result so that I wouldn't have any more issues with that tooth in the future. I really felt at ease the whole time I was there and she let me know what she was doing as she went so that I would know what to expect instead of laying there wondering what was going on. She was very nice and pleasant and so was her dental assistant. I called on Friday morning to book an appointment and they said they could take me that afternoon, but I couldn't go that fast, so then they booked me for this morning. So seems they have really great availability right now, but i'm assuming it's because they are brand new and still building their client base, which will probably happen fairly soon because they are just that amazing. The only thing I wasn't super enthused about is that just as you walk in, before you get through the 2nd door, they have a sign asking people to remove their shoes before going in. I noticed there were a lot of croc shoes on a shoe rack but I didn't pay attention if they were there for people to use, or if there are actually that many people wearing crocs these days...I wish I had known about the shoe thing before going cause I would have brought my slippers with me, which I will do the next time I go there. It wasn't bad though, the floors were clean - probably because no outside shoes were walking around on them, so I can appreciate that. I'm just mentioning this part in case anyone else is weird like me about removing shoes. So anyways, this is my review. I totally give this place 5 stars, I would give more if I could. I'm so grateful for the other reviews I found online which is what was the deciding factor for me in calling to make an appointment at this place, so I hope my review helps someone else know that this place is a really really great place, and I highly recommend!!

From the owner: Don't hesitate to call Swish Dental in Edmonton, AB. We are committed to your satisfaction. Call us…read moretoday.

The team at Clearwater Dental is 10/10! I recommend choosing this dentist clinic if you're looking…read morefor someone who will care for you, your smile and your emotional health regarding dental work. Anna Marie, Lisa, Cindy and Dr. Der are outstanding professionals who care about their patient's experience. I had some dental work that I was nervous about proceeding, and the care and attention they provided and follow-up to ensure my recovery was going as planned was top-notch. Again, I highly recommend this clinic, especially for those nervous about dental hygiene. - Suzanne

Great staff and very friendly receptionists. Every service provided here is professionally done and…read morethorough. Prices across the board are fair and coincide with the Alberta Dental Fee Guide. I appreciate that this office reaches out through text and email. As well as direct billing my Blue Cross and sending me receipts though email adds ease of use when claiming other costs. Dr. Nathan Der is informative of the work he does, and that work is always exceptional. Will continue getting work done here as it fits all my needs

A denture made late 2019 did not line up with bottom teeth so I could only chew with 2 teeth, the…read moreaesthetic of the top lip was totally changed, and it moved when I spoke, let alone ate. After much back and forth they agreed to redo it. Then Covid came and the office closed. I left messages that were not returned, and once they opened again, I repeatedly called only to have my messages again not returned. I could not wear the denture and had to resort to one that was 10 years old. I still have one more year beofore I qualify for new coverage, so needless to say I'm stuck and more than disappointed. I don't see the person who did these on the list of staff so hopefully new patients will have better luck.

I was in dire need of a new full set of dentures. I went in for a consultation and Christina was…read moreamazing! She was able to do the first set of impressions the same day which saved making an extra appointment. I just received my new dentures and I can't believe how comfortable they are already. Was fully expecting some sore spots, etc. Christina expained everything she was going to do, if I had questions or concerns. I highly recommend Christina!!

Great place to get your teeth done. I've been going here for about two years now and i'm happy with…read morethe work done here. Standard equipment, not pricey like most other places. Some places will charge more for the high tech equipment that they spend and what's worse is they get you to come back for more operations because of it. Anyways, this place charges just the right amount for the operation you have done and with the benefits of applicable. Parking is small but sufficient. Staff is friendly and very hand cleaning focused. Washroom is well kept. Lobby waiting area is fair with magazines to keep you occupied. Small play toys for kids. Booked appointments guarantee a quick check-in. Recommended for anyone looking to get their teeth done for a standardized price. Make sure you have coverage it helps a lot.

From the owner: Skuba Dental is a family dental practice Griesbach, Castledowns community of North Edmonton. We…read moretreat patients like famliy. Your neighbors come here too.

I had a pretty bad experience here. I went for a crown, it took 45 minutes for the dentist to…read morestart. During the procedure he had issues placing something and he had no issue putting extreme pressure and force. He seemed very much rushed and unprofessional. Mid procedure he started swearing and saying that he was having a nervous breakdown. The assistant and I just sat there in shock. Quite disappointing place.

One of the best dentist offices I've been to. It's always immaculately spotless and clean. The…read morefront desk staff are always pleasant, polite and will call/text to remind you of upcoming appointments a few days before and even day of! The hygienists are wonderful and take the time to talk to you about your oral health! Dr. Chaaban does fantastic work and I can't recommend him and his team enough!

I am 52 years old, ever since I have been a child, I have been seeing a dentist at least twice a…read moreyear. Over this considerable amount out time, Dr. Ng, is the best dentist that I have known. My wife, two sons and I have been consistently seeing him for over 20 years - we would never go anywhere else. Dr. Ng and his team are outstanding professionals, always demonstrating the highest levels of integrity and working in the best interest of the patients. He pays attention to the wider aspects of my health and watches for any related other medical issues. What I especially appreciate is that Dr. Ng practices pain-free dentistry! Over the last 20 years, he consistently invests in his practice with the latest dental equipment and technology. Over the last 20 years of visits, I see and feel that Dr. Ng and his team love what they do and it shows. I always receive a warm and friendly greeting and Dr. Ng always asks about my family. The office is always sparking clean and well organized. The waiting area has a large screen TV with family friendly entertainment and a wide-variety of magazines. In addition to the waiting room, there is a game room for the young or young at heart and the office is generously decorated with toys for the children. Dr. Ng's team is great at keeping our appointments are on time - I get a friendly reminder call several days ahead, and when I arrive they are ready for us and do not keep us waiting long. When our two boys are young children, they loved visiting Dr. Ng's office - our boys are now 17 and 19 and still enjoy going to see Dr. Ng. When my friends and family ask for good dentist, I have no hesitation to tell them to see Dr. Ng. Mark Lynch