Best place they are very friendly and professional Dr. Navi…read moreBrar Helped me he pulled out one of my tooth I don't feel pain even for a second

I've gone to Albany Dental for years before this & loved the level of service, BUT this past month…read morethey flushed that all down the drain. I went in for a night guard at the end of Aug. 1 nightguard. It took until the end of Sept and 6 appointments for them to get it right. They blamed it on the company that makes the guards & they blamed it on miscommunication. Yet, in the middle of covid they had me come back 4 more times than I should've had to. First it didn't fit, then they'd done the wrong impressions & needed more new ones, then they had the wrong one made (I only needed one for my lower jaw yet they made one for the upper for some reason). It was like the case that never ends. Then, when they had the upper nightguard instead of the lower, Dr. Nanji came in to "apologize". Not a great apology to say that the $5 Starbucks gift cards I had been getting since after the first screwup/second appointment were "the least I can do" but that she hoped I could forgive them & continue coming back. And maybe I would have if this story ended here. While she's apologizing, she tells me that she'll work with the office manager to give me some money back on the nightguard, which would go back into my benefits. The trouble with that was that I no longer had access to my benefits, not since just before the 4th appointment. She did not believe me and was quite condescending as she asked me why I didn't. You have screwed up something that should've only taken 2 appointments/just over a week according to what I was told in the initial appointment, how dare you treat me like I'm lying. Then, I leave the office with an appointment to come back the next week and multiple promises that it would finally be the one when I would finally have a nightguard. I get a call from the office manager, Linda, a few hours later. She tells me that my stuff will go through her now, that she's very sorry it took this many appointments, etc. She then tells me she'll give me $150 office credit AND $100 gift card of my choice. I confirmed with her that I would be getting BOTH office credit AND a gift card, to which she said yes and RECONFIRMED. The 6th appointment did end with me FINALLY having a nightguard (the correct one & it fit!). As I left the office, I checked with the ladies up front for my compensation as promised by Linda only to be informed that no one had told them about any gift card but that there was $150 office credit on my file. The ladies at the front desk tell me that they'll have Linda call me to sort it out since everything goes through her now. A few hours later, she calls me. On an unknown number. Why would I answer an unknown number, when we live in the age of spam/robo calls? She then has the audacity to try to gaslight me about our previous phone call by telling me that what she had offered was the office credit OR the gift cards. That there must have been some miscommunication. This whole situation is one "miscommunication" after another, you'd think they'd learn after the first couple times. After this whole situation going on for more than a month, she made it worse by trying to trick me about what I know I remember & what she confirmed with me. She tried to twist it as me telling her that I didn't want a gift card because it would be of no use to me (uhm in what world would a gift card of my choice not be useful). At this point I was absolutely done with the whole thing. I told her that I would much rather have a gift card, to which she agreed - and I did actually get it! As stated above, I might have forgiven them & come back if it wasn't for the continued bad treatment. Then the only thing that I would be coming back for was to use the credit they had given. Now, after all of this, after Linda tried to gaslight me, I don't ever want to go back. Their treatment of me this past month was ridiculous & their half-baked apologies continued to make it worse. Thank you, Albany Dental, for wasting my time and for putting me & everyone I interacted with more at risk for covid.

I don't usually write reviews of places, but the only reason I went here is because of the other…read morepositive reviews I found on google, and so I am really grateful for the people who took the time to write reviews. I went to this dental office today. The place is beyond clean, and it looks really cool - it's not like your typical dental offices. It is the most uncluttered office you will ever see in your life, guaranteed. Just look at the office pics posted on the site, it looks exactly like that, for all I know, they could have taken the pictures today cause it's exactly as clean, bright and unclutterd as the pictures, and I love the white and red colors. They didn't show a picture of the cool booth they have in the waiting room...the picture of the reception area, where you see that white shiny table...well on the 2 walls behind, there is a super long booth that goes from wall to wall, like an L shaped booth and it's really cool. I kind of felt excited to be there when I saw how cool these exam sections were and with all their new fancy dental equipment - everything brand new and clean! So fancy looking! They had a radio station playing in the background which I loved because while the dentist was working on my tooth, I was listening to the music and it helped take my mind off things while she worked on my tooth. My last dental office had a TV on the wall which was pointless because you can't watch tv while having dental work done. The staff were really super friendly and always with a smile on their face. I don't know if it's just me, but i've never gone to a dentist office and had staff with smiles on their faces. They might crack a fake smile and tell me to go have a seat, but at Swish, seriously, the reception girls were all smiles all the time and super friendly. I genuinely felt like they really were happy to see me and to have me there...and genuinely felt like they were happy to be working at Swish dental, and proud to be helping people. I don't know if i've ever seen a reception person at a dental office, or any office for that matter, seem like they were actually happy to be there and loved their job. It makes a huge impact on the clients, but I was excited to be there from start to end because everything was so positive, every person in that office was so positive, friendly and with smiles on their faces. The new patient form was a laminated form that I had to fill out with a dry erase pen which I thought was kind of cool because obviously they care enough about the environment to not be printing pages upon pages of documents and I assume they scan the page and then erase the info for the next patient to fill in which is an awesome idea -- and probably part of the reason their office is so clean and uncluttered. The dentist and dental assistant were so friendly and very gentle with me. I am bad with names, so I forget what the name of the dentist was...I think Jordana. But in any case, she didn't rush through the procedure and you could tell that she genuinely wanted to give me the best possible result so that I wouldn't have any more issues with that tooth in the future. I really felt at ease the whole time I was there and she let me know what she was doing as she went so that I would know what to expect instead of laying there wondering what was going on. She was very nice and pleasant and so was her dental assistant. I called on Friday morning to book an appointment and they said they could take me that afternoon, but I couldn't go that fast, so then they booked me for this morning. So seems they have really great availability right now, but i'm assuming it's because they are brand new and still building their client base, which will probably happen fairly soon because they are just that amazing. The only thing I wasn't super enthused about is that just as you walk in, before you get through the 2nd door, they have a sign asking people to remove their shoes before going in. I noticed there were a lot of croc shoes on a shoe rack but I didn't pay attention if they were there for people to use, or if there are actually that many people wearing crocs these days...I wish I had known about the shoe thing before going cause I would have brought my slippers with me, which I will do the next time I go there. It wasn't bad though, the floors were clean - probably because no outside shoes were walking around on them, so I can appreciate that. I'm just mentioning this part in case anyone else is weird like me about removing shoes. So anyways, this is my review. I totally give this place 5 stars, I would give more if I could. I'm so grateful for the other reviews I found online which is what was the deciding factor for me in calling to make an appointment at this place, so I hope my review helps someone else know that this place is a really really great place, and I highly recommend!!

From the owner: Don't hesitate to call Swish Dental in Edmonton, AB. We are committed to your satisfaction. Call us…read moretoday.

The whole family have been coming here for a number of years. Staff are very friendly. Family owned…read moreand run. It's always hard to write a review for a service that you don't necessarily want to be attending anyway but the staff at Lakeside Dental have always made me feel comfortable and they take time to take about my family and life not just my dental health. As for pricing we have pretty great dental coverage but this office does seem to max out on what the insurance is willing to pay plus or minus a few dollars. Other then that I have no complaints and will definitely keep coming back for my dental needs.

FIRST, I called to ask SPECIFICALLY if they deal with children a lot, if they have smaller sized…read morex-ray film because I have small children, 1 of which has a small mouth and horrible gag reflex. I was told yes, that their x-ray film is small. (That was false) SO, When we went in, the hygenist was very nice and patient with my son, but the film was regular sized and he could't get the x-rays done. The male dentist came out and took a quick 35 second peek in my sons mouth, took me in his office, and suggested I take him to a psychologist to find out the real reason his mouth is soar.... PARDON ME? I had taken my son to the doctors office the day prior, determined he is healthy and was told to take him to the dentist. The only reason I didn't take him to our regular dentist is because they don't have the small film. I called numerous dental offices in the area to ask specific questions regarding the x-ray. They were the only office to tell me they could do it, except for the pediatric dentists that weren't booking in the forseeable future! I will NEVER go back there! I can't believe they charged me $65 for that! 35 seconds of the dentist looking in my childs mouth! I tried to explain that this is not the first time my child has been to the dentist, that he has had fillings before, that he is usually not nervous... the dentist said he didn't see any fillings!!!! WHAT??? He repeated that I have to take my child to a psychologist... Well, I'm no expert, but I'm pretty sure psychologists don't deal with teeth. So, I was charged for that.... and my childs mouth still hurts. This uninsured Momma will be calling around again...

I recommend this clinic to everyone, I come from Ukraine the city of Kharkov. I was working in…read moreEdmonton at a factory with 80 Ukrainians and I heard the reviews about the clinics in Edmonton (they were bad reviews). I heard a good review about this clinic and immediately called and made an appointment. Me and my friend Petro we went to this clinic two times and got very good service and quality. We are very surprised and we recommend to our friends and to you. The manager Oxana is the best person and she is professional as the doctor who did our teeth. She was very helpful with translations and not only that, but she was very attentive and punctual. She is the most professional I have seen in a long time. I'm very glad that I came to this particular clinic and I got quality care and didn't have to redo anything. I had fillings and cleaning, by the way cleaning is different to what they do in Europe but it went very well. I want to say a huge thank you to my medical team and especially to Oxana. You have no idea how happy I am. Good luck and happiness to all of you , . 80- ( ). . , . . Oxana . , . , . . , , . . .

Most people dread coming to the dentist but not for me. I've been coming here for a little over 5…read moreyears. My sister first referred me and now our entire family is coming here! My boyfriend also just booked his first appointment here! Dr.Minato's staff make you feel welcomed and cared for. It's like coming to visit old friends with how personable, friendly and attentive they are to their clients. My dental hygienist Rosa remembers my stories from my previous visits! She's always so nice! The facility is clean and modern. Each dentist chair has an overhead flat screen tv, so you can watch your favorite shows while getting work done. The atmosphere is very relaxed. You can tell that the staff enjoy what they do and have fun working together! That totally contributes to allowing a client to have a positive experience. Dr.Minato and his team are THE BEST! Hands down the best dentist office I've ever been to! If you're looking for a dentist in the North side of Edmonton, come see Dr.Minato! I highly recommend it!

Dr. Frank and his colleagues are incredibly up to date. I would recommend Bright Dental to anyone…read morewhom would be hesitant to visit a dentist or be looking to change dentist's for any reason.

I wish there were more stars!! 5 hundred stars would cover how great this dental office is!! Staff?…read moreLocation? Cost? Work done? All second to none. Michelle is my hygienist, doctor Frank is my dentist and ill will always give credit where its due. Family friendly, happy staff, very pleasant atmosphere. They make an unpleasant experience EASY. My whole family goes here. They are a pillar in our community. I was deeply touched when I learned of their "free dental day" for people who are in need. WHO ELSE DOES THIS? Dr Frank? You're head and shoulders above many. A man that understands that prosperity comes from giving to others.

i had to write this in hopes to let the public know my experience , it started with a dentist that…read morejabbed a freezing needle so deep in the jaw i feel it today over a month later , if that was it id just move along but there is so much more , i am on financial aid currently and was in need of serious dental work , like 7 extractions , and i think 6 fillings and a root canal , well all the fillings have since came out one repair filling came out before i left the dentist so he went at the repair same day with zero freezing on the tooth , yikes is all i can say , during the fillings my dentist was constantly interupted causing him not one but twice to drop the tip off the devise he was using down my neck , none the less the work was done and waited for the root canal appointment , since then another two fillings have broke off leaving a huge hole in my tooth causing horrible pain when any liquid or air touched the tooth , i called in and may the 5th was the date leaving me in pain for several weeks ,being on financial aid i am required to send all appointment dates to my case worker ,i asked the lady who answered the phone if an email of the appointment date could be sent , her reply was so rude and i quote we sent u an email already on the date we submitted the root canal funding , i dont have time to send u endless emails a correspondence that would have taken 1 minute to do , clearly this isn't the dentist for people on financial aid , beware all this was a horrible experience , and currently i am left with a gapping painful hole in 2 teeth , this is holding up my denturist from completing my dentures as well as hold me up several weeks from starting my job , i have had fillings in the past but never have i had them come out , its a little bit scary actually when pieces of your fillings brake off , be aware all , proceed with caution here enclosed is a pic of the broken fillings

Dr Hussain is my dentist and she's so wonderful. Makes visiting the dentist so easy! She is…read moreprofessional but also very personable, which makes the experience a good one. Highly recommend Northside Dental!!

I had a loose tooth extracted yesterday and I am still amazed that I always almost fall asleep. I…read morenever experience any sort of pain on any visit for cleaning or from yesterday's appointment. DR. Kristina Mckenzie is an amazing Dentist that always greets me with her beautiful smile! As for cleaning Dana Rocks! Also a big shoutout to Meagan and Nicole for moving appointments very quickly and Thanks to Nicole for checking up on me today after tooth extraction. Darcy F.

I was on the hunt for a new dentist and noticed this office right across the street from where I…read morework. So, after checking a few reviews, I decided to take the plunge and book myself in. Unfortunately, I was calling right before spring break, so I had to wait a couple of weeks before I could get in... but they also put me on the cancellation list and I was able to get in a little sooner than expected. I love everything about this office. The front end staff are incredibly friendly, and the atmosphere is really warm and welcoming. I love the water feature in the waiting room... it's very calming. Sadly for me, it has been a couple of years since I've been to the dentist. After a bad experience with the last office, I just couldn't bring myself to go. Neither the dentist or the hygienist made me feel bad for not going in. In fact, the hygienist (who was very careful to remain professional and not bad mouth another dentist office) said she can actually understand why I was hesitant to go back. Anyway... all the staff were very respectful and made me genuinely want to go back to the dentist. The hygienist (Jodi - she's lovely) froze my mouth for the cleaning because I had a major amount of sensitivity and was having a hard time with the pain. She also split it up into two visits so it wasn't so daunting all at once. It was a great experience, and I'll be back!

I went to Bridge Family Dental as a walk-in for the first time and my experience was amazing. The…read morelady at the front desk is so kind. The dentist Dr. Belal Rahall was so kind and welcoming. The dental assistant Michelle was so patient with me and they both made sure I was doing okay. I would recommend this dentist to everyone, their amazing hospitality and their kindness will never be forgotten. I cant thank them enough for being so patient and helping me out. If you're looking for a new dentist, this is the one!

DO NOT get your invisalign done here. They just take your money and not even care for your case…read more I'm on my THIRD round of refinements after initial 35 weekly trays. Dr Omar Nsair didnt even come look at my teeth at each scan... he is the one who determines where attachments will go. Now apparently I'm told I can no long get more refinements... I'm not done I still have teeth that are crooked and he just cuts me off and says no more scans.. wtf. Dealing with this through COVID sucksss because I cant go talk to him myself. I was told by one of the ladies there that I have unlimited scans for 5 years. Something isnt right. Definitley not recommending to anyone

I hate going to the dentist, but if I'm going to go I'll be at Infinity Dental…read more Here's some things I've learned about dentists . They aren't allowed to tell you that they have better equipment than the other dentist next door or that they have the newest pain free technology. That's against Alberta Dental Association rules or something. I found that out when I visited Infinity. Instead of only having that archaic metal tooth scraper, they have ultrasonic and water ones that don't make me go crazy with the scrape scrape scrape sound. I thought "What the heck?! Why haven't I always had this?" Also every chair has flat screen tvs of their own! That's right, I'm reclined getting my teeth cleaned while watching the news. Booyah ! It might not matter to you, but anything to distract me from the teeth cleaning please. There isn't any extra charge, for these VIP services or the goody bag of travel sized toothpaste and toothbrush. It's included in every visit. The dental service is quick (thank god) and the whole team does a great job. Go check out Infinity Dental!